Local Reviews
for Steve
Powered by Fluid LOCALGreat service!
Paloma - Covina, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service
Yevette - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great Service
Hannah - Covina, CA
On time, easy to work with, explain what was wrong and fixed it the same day.
Not satisfied
Eloisa - San Dimas, CA
He didn’t seem to know what he’s doing. Spent 95% of his time here reading something on his iPad. Also the schedule was supposed to be between 12 noon and 3pm. He arrived at pass 5 pm.
Nice guy
Maria - Covina, CA
Straight to the point repair man
Good service. Quick and reasonable.
Gerald - Covina, CA
The service required 2 trips. The first to diagnose the issue and decide what part to order, and the second to do the repair. Only charged for one service call. Good customer service!!! However, still waiting for a copy of the invoice we paid. This would be the third time I have asked for a copy...
Great customer service
Pauong - El Monte, CA
The technician was patient and explained the options I had for the appliance.
Great Service
Leila - Rialto, CA
Excellent job, everything was done on time. Very satisfied with the service.
Great job
Artie - Upland, CA
Competent service
Arlene - Glendora, CA
He listened to my concerns and tested a variety of things , worked on some parts and fixed my refrigerator.
Poor
Carmen Padilla - La Puente, CA
The Service Guy ordered a part for refrigerator that was not needed. We had to wait a week without a refrigerator and food spoiled. When service guy came to repair he just connected a part that was loose why didn't he do that the first day he came.
Great service
Javier - Baldwin Park, CA
Very professional
Great help.
Karen - Claremont, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Yvonne - Montebello, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Good Service
John - San Gabriel, CA
NA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
excellent communication and service right on schedule
Delphine - Covina, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Freezer issue
Inez - Rosemead, CA
I appreciated how patient Steve was is explaining to me the questions I was asking him. He also shared with me the proper was of adjusting the digital options which I was not fully explained by the sales person. It was a pleasant experience. I don't know how to answer the second question becuz I am not as of yet aware of a charge.
Response from Appliance Repair Specialist:
Thank you for the great review. We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Home owner
Jacinto - West Covina, CA
Professional thank you
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Good customer service, responded fast and the problem was fixed
Rosa - El Monte, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.
wonderful services
George - La Puente, CA
a very kind and job well done. excellent services. each time his worked with our family thank you. SIR;
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Mrs B
Mr & Mrs B - Covina, CA
We were pleased to see your specialist was wearing a mask and gloves when he arrived. We are in our late sixties and need all the proactive precautions available. The Specialist completed the repairs in a timely manner and responded to all our questions. The only exception, we were not satisfied incurring a $300 repair two years into my 10 yr Warranty purchase.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Angelica - Fontana, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Angelina
Angelina - Upland, CA
Not completely satisfied
Response from Appliance Repair Specialist:
Thank you for writing a review, your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Great Service!
Joseph - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great Service
Greg - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide great service and we appreciate your time and business.
Steven W.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Ran diagnostics. Freezing food in RC per customer. Found damper sticking. Needs diffuser. Out of stock at vendor.; ordrng 1 W11317276 (DIFFUSER)
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Ran diagnostics. In test # 6 heater is drawing 3.9A. Needs UI control and FC harness.Unit must be completely defrosted for 2 days before service with FC door open. ; 1 W10861655 (FC HARNESS WITH BI METAL) and 1 WPW10758681 (UI CONTROL)
Steven W.
RANGE - ELECTRIC WHIRLPOOL WFE320M0EW2 "Unit not installed upon arrival. Replaced main wiring harness/ terminal block. Manager didn’t have new pigtail. R/S for later today. Replaced pigtail( customer provided ). Instructed customer to call electrician to install 4 wire cord and receptacle( not to code- shock hazard )Surface elements, bake, and broil are working properly at this time. Complete."
Steven W.
RANGE - GAS WHIRLPOOL WFG550S0HZ1 "Replaced active and passive door hinges. Oven door is opening and closing properly at this time. Bake, broil, surface burners are igniting properly at this time. Instructed customer on normal surface burner ignition.Complete."
Steven W.
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced thermistor and scroll fan assembly. Secured thermistor with foil tape and zip tie. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete.
Steven W.
WASHER MAYTAG MVWC565FW1 "No parts received. Ran diagnostics. Had f0e2, f7e7. Found gear case leaking oil on belt, splutch, and shifter. Needs gear case,splutch, belt, hub, and shifter. ; ordrng 1 W10721967 (CAM KIT) and 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (BELT)"
Steven W.
DRYER - GAS WHIRLPOOL WGD4815EW1 Tested dryer. No heat. Found wires off radiant sensor. Recrimped terminal. Reconnected wire to sensor. Tumbling and heating properly at this time. Complete.
Steven W.
WASHER MAYTAG MVWB835DW4 "Ran diagnostics. Had f2e1, f0e3 error codes. Cleared error codes. Found control out of calibration.Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Control settings are working properly at this time. Complete."
Steven W.
WASHER MAYTAG MVWB865GC0 "Ran diagnostics. Had f0e3 error code. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Using too much , low end detergent. Instructed customer to use “1” level on most cycles, “2” level on bedding, avoid normal cycle, use deep fill setting. Washer is working properly as designed. Complete."
Steven W.
DISHWASHER KITCHENAID KDTE254ESS "Ran diagnostics. Had 6-4, 3-3, 8-1 error codes. No air gap in drain line. Found plug still in disposer. DW is draining properly into bucket. Instructed customer to call plumber to install air gap and knock out disposer plug. Complete."
Steven W.
WASHER WHIRLPOOL WTW8500DC5 " Had to break off wash plate. Replaced gear case and wash plate. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly. Instructed customer to use less detergent. Complete."
Steven W.
WASHER WHIRLPOOL WTW4850HW1 "Only received 1 capacitor. Replaced motor, capacitor, and belt. Still has loud buzz. Found motor took out control. Replaced control. Ran diagnostics. No error codes found. Fills, agitates, drains, rinses, and spins properly. Complete."
Steven W.
FREEZER WHIRLPOOL WZF79R20DW0 No LEDs on. Unable to put into diagnostics. Found control not working. Needs control box.; ordrng 1 W11382526 (CONTROL BOX)
Steven W.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Ran diagnostics. Found frost in FC, RC door not closing properly. Needs fan blade kit, spacer washers, control box, air tower.; ordrng 1 W10916494 (FAN BLADE KIT ) and 1 W11126274 (AIR TOWER) and 2 WP487576 (WASHER)s"
Steven W.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Compressor buzzing.Found starting device cracked. Replaced starting device. Compressor still buzzing. Needs compressor. ; ordrng 1 W10913906 (VALVE- 1/4”) and 1 W11043042 (VALVE-5/16”) and 1 WPW10507886 (COMPRESSOR )
Steven W.
DRYER - GAS MAYTAG MGDB755DW3 Ran diagnostics. Found steam valve is sticking open. Needs steam valve. EST 405.23. Labor 187.92.; ordrng 1 W11267102 (VALVE- STEAM)
Steven W.
WASHER WHIRLPOOL WTW4850HW1 "Replaced drain pump. Loud buzz then green LED goes out. When J2 is unplugged it comes on. Drain motor, motor, and shifter motor ohm out ok. Needs motor and capacitor. Will p/u motor locally. .; ordrng 1 W11395618 (CAPACITOR )"
Steven W.
REFRIGERATOR KITCHENAID KRSC503ESS01 Ran diagnostics . RC evaporator iced up. Needs scroll fan and thermistor. ; ordrng 1 W10316760 (THERMISTOR ) and 1 W11098695 (FAN- SCROLL)
Steven W.
WASHER WHIRLPOOL MVWB765FW4 "Ran diagnostics. No error codes found. Found garment stuck under agipeller. R & R agipeller. Removed garment. Fills, agitates, drains, rinses, dispenses properly. Noisy in sensing. Found noisy gear case, clutch. ; ordrng 1 W10734521 (SLIDER) and 1 W10752187 (SCREW) and 1 W10754448 (CLUTCH) and 1 W11161960 (AGITATOR) and 1 W11393685 (GEAR CASE )"
Steven W.
DRYER-GAS WHIRLPOOL WGD6620HC1 "Unable to put into diagnostics. Control panel blinking. Unit is not accessible. Dryer needs to be removed for access for service( in tight closet ).brackets are missing.; 1 W10869845 (STACK KIT), ordrng 1 W11351728 (CONTROL PANEL- CHROME SHADOW) and 1 W11410329 (ACU)"
Steven W.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Ran diagnostics. Per customer water tastes bitter, not cold, RC drawers are hard to push in/ out. Water supply is PEX tubing. Water tasted normal to me. Water temp is normal. Called tech line.SR # 7728272410. Water is working properly as designed. Per tech line lubricate drawers with food grade silicone grease.; ordrng 1 WP4176597 (GREASE) and 1 WP542638 (SILICONE GREASE)"
Steven W.
WASHER WHIRLPOOL WFW5620HW0 Ran diagnostics. Tub is leaning back. Found left suspension spring broke off. Needs springs. ; ordrng 2 W11314394 (SPRING )s and 1 W11314648 (BELLOWS) and 2 W11316766 (DAMPER)s
Steven W.
REFRIGERATOR KITCHENAID KRFC300ESS Customer stated a tech just left 10. In before I arrived and repaired it.
Steven W.
RANGE - GAS AMANA AGR5330BAW3 "LF burner not lighting. Found LF orifice tube sheared off, RF orifice tube kinked. Called trade partners # 7728174433. Needs W10620002 orifice tube and W10861724 orifice tube. Management may call back. Shut off gas to range and instructed customer NOT to use range until repaired. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Called tech line . SR # 7728243336. Ran diagnostics. In test # 4 compressor and condenser motor are not running. Found cabinet unit harness connector foamed up causing poor connection. Whirlpool to call customer. Non serviceable part. Complete.
Steven W.
RANGE - GAS WHIRLPOOL WFG525S0HZ1 Replaced DSI module. Bake and broil are working properly at this time. Surface burners are igniting properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Replaced FC evaporator motor/ harness/ bi- metal, fan blade. Deiced FC evaporator ( still half- iced up ). Ran diagnostics. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Ran diagnostics. Found filter head dripping, reservoir was frozen( was set to 7 FC and 7RC temps ), FC switch sticking.; ordrng 1 W11229977 (RESERVOIR ) and 1 W11346623 (FILTER HEAD) and 1 W11396033 (SWITCH- FC)"
Steven W.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Ran diagnostics. Not cooling at all. Compressor and fans are running. Low amp draw( 0.50A ). Needs compressor and evaporator. ;1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRYER) and 1 W10913906 (VALVE- 1/4”) and 1 W11043042 (VALVE- 5/16”) and 1 W11092625 (COMPRESSOR )
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Replaced FC switch, installed spacer pad on LH RC door. Customer removed FC light bulb( shock hazard ). Part # W11216993. Light bulbs not covered by extended warranty.Instructed customer to clean condenser 3 times yearly. Unit is cooling properly at this time."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Damper is stuck closed. Replaced damper control. Damper is opening and closing properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
DRYER - GAS MAYTAG MGDC465HW0 "Load tested dryer. Nosy when tumbling. Found rear drum seal folded over. Unfolded drum seal. Tumbling and heating properly at this time. Instructed customer NOT to use extension cord or splice 2 gas connectors together, not to run gas connector through wall. Instructed customer to call plumber and electrician. Complete."
Steven W.
DRYER - GAS MAYTAG MGD8100DW0 Ran diagnostics. Found water dripping from steam nozzle. Found water inlet valve sticking.; ordrng 1 W10815373 (WATER INLET VALVE )
Steven W.
WASHER AMANA NTW4605EW0 "Ran diagnostics. Had f7e5, f2e1 error codes. Cleared error codes. Found control not working in agitation, latch sticking, weak suspension rods,worn gear case, agitator, splutch, belt, and shifter. ;1 W10721967 (CAM KIT) and 1 W10772621 (SCREW) and 1 W10780045 (SUSPENSION RODS ) and 1 W10908289 (AGITATOR ) and 1 WPW10006384 (BELT)"
Steven W.
WASHER MAYTAG MVWB765FW3 "Ran diagnostics. Had f8e6, f2e1 error codes. Cleared error codes. Ticking sound when sensing. Found noisy shifter clutch, gear case leaking oil. 3 count job. Allow 2 hours.; ordrng 1 W10734521 (SLIDER) and 1 W10752187 (SCREW) and 1 W10754448 (CLUTCH) and 1 W11393685 (GEAR CASE )"
Steven W.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Upon arrival unit was empty and in defrost. Per customer freezing food in RC. Needs control box and thermistor, data loggers. Unit MUST be running and loaded with food to at least 70 % full.; ordrng 1 W11371382 (CONTROL BOX) and 1 WPW10384183 (THERMISTOR )"
Steven W.
WASHER WHIRLPOOL WTW5000DW3 "Replaced control, shifter, and belt. Found line voltage drops from 118V to 98V. Instructed customer to call electrician. Fills, agitates, drains, rinses, and spins properly at this time. Complete."
Steven W.
RANGE - ELECTRIC WHIRLPOOL WFE320M0EW2 "Unit was not installed upon arrival. Found terminal block and pigtail burnt. Needs terminal block, main wire harness. Management to provide new pigtail( 50A 3 wire ). Instructed manager to have receptacle and pigtail replaced with 50A 4 wire pigtail and receptacle. ; ordrng 1 W10245259 (TERMINAL BLOCK) and 1 W11416847 (HARNESS- MAIN)"
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ran diagnostics. Found damper sticking closed. Needs damper control. ; ordrng 1 WPW10594330 (DAMPER CONTROL )
Steven W.
REFRIGERATOR KITCHENAID KBSN602EBS01 "Ran diagnostics. Found upper LH RC LED, FC LEDs are dim. Needs FC LEDs.; ordrng 2 W11462342 (LED MODULE)s"