Local Reviews
for Steve
Powered by Fluid LOCALGreat service
Cindy - San Dimas, CA
Guy who did repair was great! On time and friendly and polite.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Appliance Repair! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Dishwasher repair
Richard - Glendora, CA
Stephen was very competent and efficient. He knows his stuff. Unfortunately it took 2 visits and 3 weeks to complete the repairs. Not his fault but it was warranty work so I suppose we should have expected that.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Stephen and are more than glad to know your unit is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Double oven repair
Bruce - West Covina, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Service is good but time he came late which I do have other errands to make. asking specific time of arrival but customer service always saying that h
Jennifer - Montebello, CA
Be specific in time if asking. Time is important to others.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are happy you had a pleasant experience with our company. If there is anything in addition we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Angela - Azusa, CA
Very professional
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with Appliance Repair. We strive to provide excellent and exceptional service! Thank you for your time and business.
Great Service
Susan - Baldwin Park, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with Appliance Repair! We appreciate you taking the time to review your service with us! Thank you for your business, we hope to work with you in the future!
Steven did Great
Catherine - Monterey Park, CA
Steven did Great.. He is a very knowledgeable and polite wonderful specialist. Thank you for his expertise..
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service. Excellent help.
Gloria - San Dimas, CA
Although it was not possible to repair the dishwasher for inconvenience with the seller Mr. Watson helped us to indicate what to do. Thank you.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Great Service!
Edward - West Covina, CA
Steve was professional and experienced and immediately repaired the dryer.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Very good
Rosa - Duarte, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
On time, quick diagnosis, fast repair
Richard - Covina, CA
See above
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Alex - Rosemead, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Frig repair
Liz - Azusa, CA
Took 3 times and 3 weeks to fix😳
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Albert Kolta
Albert - Temple City, CA
The tech did an excellent job.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great
Annette - West Covina, CA
Super fast !
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Washer
Patricia - El Monte, CA
Great service,great communication,on time !
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Excellent
Tony - Montebello, CA
Responsive, knowledgeable, professional
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Imelda - Baldwin Park, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great
Daug - Glendora, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Ana - San Dimas, CA
Very polite and punctual technician
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Very Pleased
Renee - Duarte, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great and professional service
David - Covina, CA
Very satisfied service experience
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Miguel - Montebello, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service but poor communication with dispatch
Jennifer - Rosemead, CA
The technician was excellent. The only complaint I have is the dispatcher. He did not follow through to confirm visitation like he said and I had someone waiting at home for no reason
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Randall - South Pasadena, CA
Repair specialist was very thorough in diagnosing problem. Problem was resolved.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Steven W.
DISHWASHER KITCHEN AID KDTM404ESS3 "Replaced drain motor and door latch. Ran diagnostics. No error codes. Fills, washes, drains, rinses, and dries properly at this time. Instructed customer call plumber to install air gap( not to code- potential dirty water into DW, purge hot water line before starting DW, use rinse aid for proper drying.Complete."
Steven W.
RANGE-GAS JENN-AIR PRG4810NP Replaced large oven bake ignitor. Oven is igniting/ heating properly at this time. Complete.
Steven W.
DOUBLE WALL OVEN KITCHENAID KODC304ESS00 Replaced upper cooling blower. Tested upper and lower ovens. Heating properly at this time. Blowers are working properly at this time. Complete.
Steven W.
WASHER WHIRLPOOL WFW85HEFW1 "Replaced drain pump and pressure sensor. Ran diagnostics. No error codes. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly. Complete."
Steven W.
REFRIGERATOR KITCHENAID KBSD608EBS01 RC LEDs are not working except upper left. Found open left center LED. Replaced left center LED. All LEDs are working properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
WASHER MAYTAG MVWB835DC5 "Ran diagnostics. Had f0e5, f2e1 error error codes. Cleared error codes. Hot water in rinse. Found hoses were reversed. Corrected hoses. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly. Tested water levels. Unit is working properly as designed. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Temps too low. Reset temps. Found bail arm out of ice maker switch. Reinstalled bail arm into ice maker switch. Harvesting and filling properly at this time. Advised customer to replace water filter. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Ran diagnostics. Found not cooling at all. Compressor is running. Possible leak. Needs compressor and dryer; ordrng 1 W10843121 (DRYER ) and 1 WPW10507886 (COMPRESSOR )
Steven W.
RANGE - GAS KITCHEN AID KGRS505XSS02 Replaced manifold assembly. All burners are igniting/ working properly at this time. Advised customer not to leave oven doors open too long when hot. Complete.
Steven W.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Called tech line.SR # 7726965989. No known issues with this model. Ran DW with outer door panel off- no leaks found at this time. Instructed customer NOT to wash brushes, sponges, or wood items in DW. Refer customer to Whirlpool customer service. Complete."
Steven W.
WASHER WHIRLPOOL WTW8500DC2 "Ran diagnostics. Had f0e5, f2e1 error codes. Cleared error codes. Found gear case spin bearings worn. Needs gear case. ; ordrng 1 W10811956 (GEAR CASE)"
Steven W.
WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostics. Had f9e1, f8e1, f5e4 error codes. Unit was full of water. Found nails, hair bands, coins in pump filter. Cleaned pump filter. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, & spins properly. Instructed customer to wash small garments in mesh garment bag, check pockets before laundering. Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW3 "Ran diagnostics. No error codes found. Ran auto test cycle. Load tested normal cycle. Knocking sound in spin. Needs gear case, splutch, shifter, belt, and hub. ; ordrng 1 W10721967 (CAM KIT) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEAR CASE) and 1 WPW10006384 (BELT)"
Steven W.
WASHER AMANA NTW4516FW3 "Called tech line. SR # 7726949524. Ran diagnostics. No error codes found . Customer concerned about vibration in spin, not spinning dry. Fills, agitates, drains, and spins properly at this time. Unit is working properly as designed. Instructed customer to wash medium to large loads, floor is weak( mobile home)"
Steven W.
WASHER MAYTAG MVWB765FW3
Steven W.
WASHER MAYTAG MVWB765FW0 "Ran diagnostics. Had f3e2, f8e1, error codes. Found no hot and cold water. Found hot and cold valves stuck closed. Needs inlet valve, siphon break kit.; ordrng 1 285834 (SIPHON BREAK KIT), rqstng P&A on 1 W11165546 (INLET VALVE)"
Steven W.
WASHER WHIRLPOOL WFW7590FW0 "Ran diagnostics. Had f3e1, f8e1, f5e2,f5e3 error codes. Found pressure tube pinched. Removed pinch in pressure tube. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL GC5SHEXNB00 Ran diagnostics. Found control going on and off constantly. Found FC evaporator motor causing control failure. Needs control kit and evaporator motor. Island in front of refrigerator- customer to move out refrigerator; 1 W10822580 (MOTOR- EVAPORATOR ) and 1 W10823804 (CONTROL )
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Ran diagnostics. Defrost heater works in diagnostics. Found UI not going into defrost ,evaporator fan not running, FC drain iced up. Needs UI control, thermistor kit! P-trap kit per service pointers W10875533A and W11397260A special project # s38211. Unit MUST be completely defrosted for 2 days with FC door open before service. ; 1 W10435576 (FASCIA-UI) and 1 W10902214 (THERMISTOR KIT) and 1 W11082783 (U I CONTROL) and 1 W11190084 (P-TRAP KIT) and 1 WPW10464673 (EVAPORATOR MOTOR )"
Steven W.
WASHER MAYTAG MHW8630HC0 Andy has pre-edit parts.Ran diagnostics. Had f0e2 error code. Leaking on left side. Found dispenser leaking. Needs dispenser.; ordrng 1 W11316372 (DISPENSER )
Steven W.
WASHER MAYTAG MVWC565FW1 "Latch returned 12/20. Replaced capacitor and belt. Ran diagnostics. No error codes. Ran auto test cycle and calibration. Fills, agitates, drains, rinses, and spins properly. Complete."
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. Had f5e1, f2e1 error codes. Found latch not latching. Reset/ replaced latch assembly. Ran auto test cycle, calibration. Fills, agitates, drains, rinses, and spins properly. No hot water, drain on floor( too low ), washer outside exposed to weather. Advised customer to call plumber, contractor to correct these issues. Complete."
Steven W.
WASHER MAYTAG MVWX655DW1 "Motor has 10 year parts warranty.Replaced motor, belt, and capacitor. Ran diagnostics. Had f7e1 error code. Cleared error code. Ran auto test cycle, calibration. Fills, agitates, drains, rinses, dispenses, and spins properly. Complete."
Steven W.
RANGE HOOD WHIRLPOOL UXT5230BDW0 Replaced fan blade- still same vibration. Replaced motor. Same vibration. Found ducting binding. Instructed builders to correct ducting. Range hood is ok. Complete.
Steven W.
DRYER - GAS AMANA NGD4600YQ0 "Replaced motor, support rollers, idler, & belt. Tumbling and heating properly at this time. Instructed customer NOT to use extension cord, to call electrician. Complete."
Steven W.
WASHER MAYTAG MHW8630HC0 Andy has pre-edit parts.Ran diagnostics. Had f0e2 error code. Leaking on left side. Found dispenser leaking. Needs dispenser.; ordrng 1 W11316372 (DISPENSER )
Steven W.
WASHER MAYTAG MVWC565FW1 "Latch returned 12/20. Replaced capacitor and belt. Ran diagnostics. No error codes. Ran auto test cycle and calibration. Fills, agitates, drains, rinses, and spins properly. Complete."
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. Had f5e1, f2e1 error codes. Found latch not latching. Reset/ replaced latch assembly. Ran auto test cycle, calibration. Fills, agitates, drains, rinses, and spins properly. No hot water, drain on floor( too low ), washer outside exposed to weather. Advised customer to call plumber, contractor to correct these issues. Complete."
Steven W.
WASHER MAYTAG MVWX655DW1 "Motor has 10 year parts warranty.Replaced motor, belt, and capacitor. Ran diagnostics. Had f7e1 error code. Cleared error code. Ran auto test cycle, calibration. Fills, agitates, drains, rinses, dispenses, and spins properly. Complete."
Steven W.
RANGE HOOD WHIRLPOOL UXT5230BDW0 Replaced fan blade- still same vibration. Replaced motor. Same vibration. Found ducting binding. Instructed builders to correct ducting. Range hood is ok. Complete.
Steven W.
DRYER - GAS AMANA NGD4600YQ0 "Replaced motor, support rollers, idler, & belt. Tumbling and heating properly at this time. Instructed customer NOT to use extension cord, to call electrician. Complete."
Steven W.
DOUBLE OVEN KITCHENAID KODC304ESS00 Replaced main control. Ran diagnostics. No error codes. Upper and lower ovens are heating properly at this time. Found noisy upper blower. Needs blower.; ordrng 1 WPW10176670 (BLOWER- UPPER)
Steven W.
WASHER WHIRLPOOL WTW8500DW1 "Ran diagnostics. Had f0e5, f9e2. Cleared error codes.Found wire terminal backed out of pump connector. Reinserted terminal into connector.Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Instructed customer to use less detergent. Complete."
Steven W.
DRYER - GAS AMANA NGD4655EW2 Replaced front panel and door catch. Door is opening/ closing properly. Tumbling and heating properly at this time. Complete.
Steven W.
DRYER-GAS MAYTAG MGD3500FW0 Ran diagnostics. Had f3e5 error code. Found P14 connector not seated in control. Reseated P14 connector. Tumbling and heating properly. Complete.
Steven W.
DRYER-GAS MAYTAG MGDB835DW3 "Ran diagnostics. Found idler pulley bearing seizing up, worn support rollers. Replaced idler pulley and support rollers. Delinted base and motor. Tumbling and heating properly. Advised customer to have foil venting replaced with aluminum duct. Complete."
Steven W.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Ran diagnostics. Found door is hitting left side of tub. Adjusted LF leg. Ran DW several times with front panels removed. No leaks found. DW is improperly installed below floor( potential shock hazard. Instructed customer. Complete.
Steven W.
WASHER WHIRLPOOL WTW5000DW3 Replaced basket. New basket out of round. ; ordrng 1 W10752719 (BASKET) and 1 W11130362 (SUSPENSION ROD KIT)
Steven W.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Ran diagnostics. Ice maker is stalling, auger shaft worn.Replaced pantry adaptor ( left ). Found pantry UI, harness( part of pantry door ) shorted. Needs pantry door , ice maker, auger shaft,and UI.Unit was not defrosted. Unit must be completely defrosted for 2 days; 1 W10815669 (DOOR- PANTRY) and 1 W11294907 (ICE MAKER ) and 1 WPW10347114 (SHAFT) and 1 WPW10769076 (UI CONTROL - PANTRY)"
Steven W.
RANGE - GAS KITCHEN AID KGRS505XSS02 Found 3 surface valves are seized up. Needs manifold assembly; ordrng 1 WPW10204705 (MANIFOLD ASSEMBLY)