Local Reviews
for Steve
Powered by Fluid LOCALGreat service
Anna - La Puente, CA
Awesome service
Rene - Ontario, CA
The tech was great and his service was awesome.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
on time... great professional job!
Loni - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Shu yang
Shu - Azusa, CA
Very good service technician
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Awesome
Richard - Covina, CA
Awesome
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Margarita - Covina, CA
Fast and quick service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Service & repair was good.
Estela - Azusa, CA
I was the last customer in the time slot & still had to wait longer but them keeping me informed oh the delay was much appreciated.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Margot
Margot - Glendora, CA
On time and pleasant. Answered questions asked
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Mari G
Maria - Rosemead, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business
Anna
Anna - San Dimas, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Very Good Service
Stephanie - Glendora, CA
The repair specialist, Steven, was courteous, professional and straightforward. His arrival was delayed but I was given advance notice earlier in the day that this would happen. He had to come back the next day because of some issue with the replacement part, and scheduled us earlier in the day to try minimize the inconvenience. He worked quickly and was able to fix our washer. My husband and I were very happy with the job he did.
Response from Appliance Repair Specialist:
Hey there Stephanie, we are so happy to hear you had swift, professional service with our company! Thank you for taking the time to leave a review and look forward to future service with you!
Linda
Linda - Covina, CA
The problem is still not fixed! Whirlpool is scheduling another appointment. I’m beyond frustrated.
Response from Appliance Repair Specialist:
Hi Linda, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. Please feel free to give us a call at 661-587-1300 so we can help rectify the issue. We appreciate your time and business.
Great service
David - West Covina, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Knowledgeable, professional specialist
Melina - El Monte, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Ruiz
Miguel - South El Monte, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
He did not do a thorough job fixing my dishwasher. As a result, dishwasher is still not working.
John - Claremont, CA
Response from Appliance Repair Specialist:
Hello John, thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we can do to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Frustrated
Connie - El Monte, CA
My washer stopped working AGAIN after 2 loads
Response from Appliance Repair Specialist:
Hi Connie, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we can do to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent Service!
Karl - El Monte, CA
Professional and very efficient!
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great
Calvin - Montclair, CA
Steven qas-very good at what he does and if I need work done again would like to have Steven back again
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Stephen. Hope to work with you in the future!
Disappointed
Cheryl - West Covina, CA
Was recommended by Whirlpool, was not advised of service fee until 20 prior to arriving, could not fix problem on initial visit had to order parts, then parts were on back order would be a week, when came back determined that was not actually problem and it would actually need new chit board which would cost as much as new washer so I decided I would not go in that direction. I asked about a refund and was told to call office in the morning. Of course I would not get a full refund I am not happy about that. All service companies I have worked with usually credit the fee if you have work completed
Response from Appliance Repair Specialist:
Hi Cheryl, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service!
Paloma - Covina, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service
Yevette - Azusa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great Service
Hannah - Covina, CA
On time, easy to work with, explain what was wrong and fixed it the same day.
Not satisfied
Eloisa - San Dimas, CA
He didn’t seem to know what he’s doing. Spent 95% of his time here reading something on his iPad. Also the schedule was supposed to be between 12 noon and 3pm. He arrived at pass 5 pm.
Nice guy
Maria - Covina, CA
Straight to the point repair man
Steven W.
WASHER AMANA NTW4516FW0 "Ran diagnostics. No error codes found. Found gear case & agitator splines worn, weak suspension rods, worn splutch and belt, strike spring weak.;1 285565 (AGITATOR ) and 1 W10721967 (CAM KIT) and 1 W10772621 (SCREW & WASHER) and 1 W10780045 (SUSPENSION RODS ) and 1 W10837741 (STRIKE- LID) and 1 W11255272 (GEAR CASE) and 1 WPW10006384 (BELT)"
Steven W.
WASHER WHIRLPOOL WFW5620HW0 ACU sent to customer. Replaced pressure switch. ACU is wrong part. Reorder ACU. .; ordrng 1 W11322903 (ACU)
Steven W.
WASHER AMANA NTW4516FW2 "Ran diagnostics. Had f7e6 error code. Found weak suspension rods, noisy motor bearings and belt. ;1 W10780045 (SUSPENSION RODS ) and 1 W10890624 (MOTOR) and 1 W11428524 (CAPACITOR ) and 1 WPW10006384 ( BELT)"
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ran diagnostics. Found compressor cutting off on overload, buzzing.; ordrng 1 WP978025 (VALVE ACCESS 1/4”) and 1 WPW10507886 (COMPRESSOR )"
Steven W.
REFRIGERATOR/TOP WHIRLPOOL WRT519SZDW02 Not cooling properly. Found sealed system issue.Needs compressor and evaporator;1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR ) and 1 WP978025 (VALVE 1/4”)
Steven W.
WASHER AMANA NTW4516FW3 "Replaced gear case and screw. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly at this time. No leaks found at this time.Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "No ice, freezing in RC. Ran diagnostics. Found ice maker tray popped out, jammed, damper is sticking.; ordrng 1 W10873791 (ICE MAKER ) and 1 W11236851 (DIFFUSER )"
Steven W.
WASHER WHIRLPOOL WFW75HEFW0 "Replaced pressure sensor and drain pump. Air trap is clear. Ran diagnostics. No error codes found. Ran quick test cycle. Fills, washes, drains, rinses, dispenses, and spins properly at this time. Advised customer NOT to use pods, use HE liquid detergent ( #1 level on cap ). Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW3 Ran diagnostics. No error codes found. In spin making knocking/ rattling sound. Found noisy gear case. .; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEAR CASE) and 1 W11244231 (HOSE- DRAIN) and 1 WPW10006384 (BELT)
Steven W.
REFRIGERATOR KITCHEN AID KBFN502ESS02 Replaced power supply and HV controls. Compressor not coming on. Inverter test- green LEDs 2 flashes. Reinstalled old HV control. Still has 2 flashes. Called tech line. SR # 7728885548. Normal per tech line when in delay. Compressor and fans are running. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ran diagnostics. Ice maker is harvesting and filling properly at this time. Found filter housing not latching. R & R filter housing. Filter housing is latching properly. Ice door binding. Cleaned ice door bore. Ice door is opening and closing properly at this time. Unit is cooling properly at this time. Dispenser is working properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Ran diagnostics. In test # 44, results # 23. Found broken wires in FC door harness. Needs FC door, ice maker.;1 LW10691266 (DOOR FC- SS) and 1 W10873791 (ICE MAKER )"
Steven W.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Ran diagnostics. Found RH RC door seal coming apart, RC getting too cold.filter head leaking, water dispenser cover and switch worn, tank blocked, inlet valve leaking, FC switch sticking.;1 12002023 (TANK, WATER) and 1 W10830046 (GASKET RC - GREY) and 1 W11084235 (HARNESS RC CONTROL) and 1 W11243624 (DISPENSER/ COVER) and 1 W11346623 (FILTER HEAD) and 1 W11396033 (SWITCH FC) and 1 WP12575502 (SWITCH ) and 1 WPW10116216 (CONTROL BOARD) and 1 WPW10420083 (DUAL VALVE)"
Steven W.
WASHER WHIRLPOOL WFW560CHW0 "Replaced pressure switch, ACU per service pointer # W11481344. Ran diagnostics. No error codes found. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly at this time. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced evaporator motor and fan blade, FC switch. Sealed liner to cabinet with RTV sealant. Deiced top of evaporator. Unit is cooling properly at this time. Instructed customer to allow 24 hours for sealant to dry. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Ran diagnostics. Found ice clumped together. Ice is dispensing properly. Instructed customer to empty ice container weekly. RH door clunks. Needs door closer.; ordrng 1 W10918010 (LATCH- DOOR CLOSER RH) and 1 WP12028505AP (CLOSER- DOOR)
Steven W.
WASHER WHIRLPOOL WFW9151YW00 Ran diagnostics. Found sump hose leaking. Needs hose.; ordrng 1 W11366249 (HOSE)
Steven W.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Ran diagnostics. Had E5 error code. Needs ice maker.; ordrng 1 W11294907 (ICE MAKER)
Steven W.
WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics. Had f8e3 error code. Cleared error code. Found worn drain pump, pressure sensor sticking. ; 1 WPW10448876 (PRESSURE SENSOR ) and 1 WPW10605427 (PUMP)"
Steven W.
WASHER AMANA NTW4516FW3 "Replaced splutch, belt, and shifter( actuator). Noisy in agitation. Found noisy gear case.; 1 W10772621 (SCREW & WASHER ) and 1 W11255272 (GEAR CASE )"
Steven W.
RANGE-GAS KITCHENAID KFGC506JSS00 Found contractor installed range without removing shipping materials. Shipping materials burned in oven. Found door latch is sticking. Replaced latch assembly. Latch is working properly at this time. Surface burners and bake/ broil are working properly at this time. Instructed customer to turn on oven for one hour at 500f before using oven. Complete.
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f0e5 error code.Replaced gear case,splutch, motor, capacitor, hub, belt, and screw. Ran auto test cycle and calibration. Fills, agitates, drains, rinses, and spins properly. Instructed customer on unbalanced loads. Complete."
Steven W.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Ran diagnostics. Found RC evaporator heat shield rusted out, RC thermistor corroded; ordrng 1 W10316760 (THERMISTOR ) and 1 W10348669 (HEAT SHIELD/ DRIP PAN), 1 W10779331 (COMPRESSOR ) and 1 WP2188822 (EVAPORATOR ) and 1 WPW10643261 (EVAPORATOR )"
Steven W.
WASHER WHIRLPOOL WTW7500GC2 "Ran diagnostics. Had f7e3, f2e1, f6e2 error codes. Cleared error codes. Only quick cycle working per customer. Needs control and console. ; ordrng 1 W11130238 (CONTROL) and 1 W11130341 (CONSOLE )"
Steven W.
DRYER - GAS MAYTAG MGDC465HW0 Per customer timer not advancing on automatic cycle. Found control popped out of receptacle. Reinserted control. Timer is advancing properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Data loggers not received yet.Tested FC temp. 1.6 F. Not making enough ice. Needs ice maker. ; ordrng 1 W11284458 (ICE MAKER)
Steven W.
DISHWASHER KITCHENAID KDTE704DSS0 Ran diagnostics. Found lower rack tracks came apart. Needs LH and RH lower tracks. DW is sunk under floor. Tiles need to be removed before service. ; 1 W10822165 (TRACK LWR LH) and 1 W10822166 (TRACK LWR RH)
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f5e3 error code. Found latch out of place. Reinstalled latch. Ran auto test cycle. Not draining, going off balance with no load.Replaced pump. Still not draining. Unable to pull wash plate. Needs gear case, splutch, belt, suspension rods, and basket hub.;1 W10528947 (BASKET HUB) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W10752283 (WASH PLATE ) and 1 W11035751 (GEAR CASE ) and 1 W11130362 (SUSPENSION RODS ) and 1 WPW10006384 (BELT)"
Steven W.
WASHER MAYTAG MVWB835DW4 "Ran diagnostics. Had f7e5, f2e1 error codes. Cleared error codes. Won’t spin. Found worn tub bearings ( gear case ), clutch. ; ordrng 1 W10754448 (CLUTCH)"
Steven W.
REFRIGERATOR KITCHENAID KBSN602EBS01 Replaced upper FC LED module. All LEDs are working properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
WASHER MAYTAG MVW7232HW0 "Ran diagnostics. Had f0e3, f7e9 error error codes. Cleared error codes. Ran component tests. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Instructed customer on loading, normal sound levels. Unit is working properly as designed. Complete."
Steven W.
RANGE - GAS MAYTAG MGS8800FZ0 Ran diagnostics. Ignites then cuts off. Found loose electrode wire on bake ignitor. Recrimped wire terminal. Bake and broil are working properly at this time. Complete.
Steven W.
WASHER WHIRLPOOL WFW94HEXW2 "Ran diagnostics. Had f6e1 error code. Cleared error code. Found MCU burnt. Replaced MCU( motor control unit ). Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly. Instructed customer to use less detergent. Returned core to local vendor.Complete."
Steven W.
WASHER AMANA NTW4516FW3 "No parts are missing. Ran diagnostics. No error codes found. Fills, agitates, drains, rinses, and spins properly at this time. Water tested normal wash. Normal agitation speed after water level is reached. Unit is working properly as designed. Instructed customer to use HE liquid detergent ( no powder ). Complete."
Steven W.
WASHER WHIRLPOOL WTW5005KW0 "Ran diagnostics. Had f8e1 error code. Cleared error code. No cold water. Found open cold solenoid. Replaced water inlet valve. Ran quick test cycle, calibration.Fills, agitates, drains, rinses, and spins properly at this time. Using thin ungrounded extension cord, ground prong was removed on power cord. Shock/ fire hazard. Instructed customer NOT to use washer untilProper electrical is installed by licensed electrician. Complete."
Steven W.
WASHER MAYTAG MVWB765FW0 "APT 1. Ran diagnostics. Had f0e3, f2e1, f9e1 error codes. Cleared error codes. Found drain pump connector terminal backed out. Reinserted terminal into connector. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly at this time. Complete."
Steven W.
REFRIGERATOR MAYTAG MFW2055FRZ00 Ran diagnostics. Found center mullion broken inside causing LH RC door not to close. ; ordrng 1 WPW10624450 (MULLION)
Steven W.
WASHER MAYTAG MVWX655DW1 "Ran diagnostics. No error codes found. Found gear case knocking in spin, worn splutch, belt, basket hub, hot valve noisy.;1 W10528947 (HUB) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W10902814 (WASH PLATE ) and 1 W11035751 (GEAR CASE ) and 1 W11127357 (HOUSING/ WATER INLET VALVE ) and 1 W11395618 (CAPACITOR ) and 1 WPW10006384 (BELT)"
Steven W.
WASHER WHIRLPOOL WFW95HEDC "Ran diagnostics. Had f3e1 error code. Cleared error code. Replaced pressure switch. F3e1 returned. Found noisy pump, air trap blocked, needs dispenser/ inlet kit, air trap kit per service pointers # W11025472, W10803528. ;1 W10903220 (TRAP) and 1 W11044559 (TUBING ) and 1 W11216541 (INLET/ DISPENSER KIT) and 1 WPW10605427 (PUMP)"
Steven W.
REFRIGERATOR KITCHENAID KRFC704FPS03 Installed pressure regulator valve and PEX tubing per service pointer # W11394954A. Water is dispensing properly at this time. Unit is cooling properly at this time. Complete.