Local Reviews
for Steve

Appliance Repair Specialist Rated 4.0 out of 5 stars based on 73 customer reviews

Map of Duarte, CA

Problem unresolved




Review of Appliance Repair Specialist

The technician was professional and evaluated my brand new refrigerator doors, however the problem I called for...”door ajar” symbol coming on and alarm sounding for no reason continues to be a problem. I shared a video of the problem with the technician. Of course, it did not occur while he was here, but exactly 5 minutes after he left it did!! This has been happening frequently...including the middle of the night, when no one is touching the refrigerator! It’s very frustrating that there’s no explanation or resolution to this problem! This refrigerator was very expensive and we’ve only been using it for about 7 months! Very disappointed!


Map of Montebello, CA

Great service




Review of Appliance Repair Specialist

Excellent technician


Map of Temple City, CA

Great Service




Review of Appliance Repair Specialist

Fantastic guy, very professional and certainly knows his stuff.


Map of Montebello, CA

Great service




Review of Appliance Repair Specialist

Very knowledgeable


Map of Glendora, CA

Very good




Review of Appliance Repair Specialist


Map of Covina, CA

Thorough service




Review of Appliance Repair Specialist

It appears the problem was resolved. Service tech was cordial and timely and thorough.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Arcadia, CA

All fixed... awesome




Review of Appliance Repair Specialist

Repaired and fixed as promised


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Arcadia, CA

Stephen is a great tech fast efficient and does the job right.




Review of Appliance Repair Specialist


Map of Rosemead, CA

Janet




Review of Appliance Repair Specialist

Loose hose, fixed quickly , ran cycle to test leak. Same hose just tightened. Fairly fast.


Map of Temple City, CA

Great service




Review of Appliance Repair Specialist


Mauricio




Review of Appliance Repair Specialist


perfecty service




Review of Appliance Repair Specialist


Fast efficient and friendly




Review of Appliance Repair Specialist

Tech Steven was great. Professional and got down to business with our fridge. Very knowledgeable.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Clara, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Nice and respectable technician, job well done.




Review of Appliance Repair Specialist

Arrive on time as expected. Straight to the subject appliance and started the job outright. Be able to finish ahead of time expected. Very professional. Not like the previous technician who was sent in our house, open the ref and didnt do anything for the simple reason that it was "dirty" it took us longer time to suffer without a ref


Response from Appliance Repair Specialist:

Hi Federico, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Repair Oven




Review of Appliance Repair Specialist

The repair happened 5 times for one problem. But this was not the tech problem.


Response from Appliance Repair Specialist:

Hi Haige, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.





Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Exceptional Service!




Review of Appliance Repair Specialist

Steven was professional and very thorough.


Great servicemen




Review of Appliance Repair Specialist

Very knowledgeable


Great job, 100% satified.




Review of Appliance Repair Specialist


Very Helpful




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Cedar Crest, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Alex, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Under warranty - no price




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Margaret, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Rachel




Review of Appliance Repair Specialist

Stephen was polite, knowledgeable and so patient with all my questions.


Response from Appliance Repair Specialist:

Hello Rachel, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Extremely bad service




Review of Appliance Repair Specialist

Steven Watson gets zero stars in every category. He was impatient and was one sided in favor of the washer manufacturer. Did not solve the issue of the washer shaking during use. Did not fully listen to the problem at hand and at the very least provide a replacement option to the customer's concerns about the washer shifting out of place which could cause harm to small children passing by and getting crushed. The technician blamed the customer stating that they caused the shaking due to unbalanced load. That is not true because it still shakes after balancing the load. Would never recommend!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRMF706ESS01 Ran diagnostics- ok. Found right RC door switch wire terminal loose. Recrimped terminal. Door switches are working properly. RC and FC doors are opening and closing properly at this time. Unit is cooling properly at this time. Complete.

Near Greenbank Ave, Duarte, CA 91010
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW3 "Ran diagnostics. Had f3e2, f8e1, f0e4. Cleared error codes. Found no hot or cold water but dispenser valves are working. Replaced fill valve. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."

Near Blackley St, Temple City, CA 91780
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KSSC48QMS01 "Replaced condenser & evaporator fan motors, & control/ harness assembly. Compressor, condenser & evaporator fans are working properly at this time. Unit is cooling properly at this time. FC door discontinued ( broken wire in harness, fill valve discontinued. Complete."

Near Golden West Ave, Temple City, CA 91780
Steven W.

Steven W.

RANGE HOOD KITCHEN AID KVUB600DSS3 "Tested range hood. Blower won’t run. Found blower connector not all the way in. Reinstalled blower connector. Blower, lights are working properly at this time. Complete."

Near Legion Loop, El Monte, CA 91731
Steven W.

Steven W.

DISHWASHER KITCHENAID KDTE254ESS2 "Unit not powering up. Found black wire terminal not into connector all the way( control ). Reinserted terminal into connector. Fills, washes, drains, rinses, & dries properly. Instructed on proper loading. Complete."

Near N Rimsdale Ave, Covina, CA 91722
Steven W.

Steven W.

COOKTOP JENN-AIR JGC1536ADS15 Replaced RF orifice holder/ ignitor. All burners are lighting/ working properly at this time. Advised customer NOT to use fan( except vent hood ) when using cooktop. Complete.

Near Magellan Rd, Arcadia, CA 91007
Steven W.

Steven W.

WARMING DRAWER KITCHEN AID KEWD105HSS06 Element is ok. Replaced thermal cut- off . Unit is heating properly at this time.Labor is 100.00- 73.33( returning element ). Complete.

Near N Orcutt Dr, Montebello, CA 90640
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW1 Replaced lid strike. New latch is defective ( unable to close lid ). Reorder latch. EST 406.97 if control is needed.; ordrng 2 W11307244 (LATCH)s

Near Carob Way, Montebello, CA 90640
Steven W.

Steven W.

WASHER MAYTAG MVWX700XW1 "Ran diagnostics. Had f3e1. Found air dome plugged. Cleaned air dome. Cleared error code.Ran auto test cycle, calibration- passed. Fills, agitates, drains, rinses, & spins properly. Complete."

Near E Arrow Hwy, Covina, CA 91724
Steven W.

Steven W.

DISHWASHER KITCHENAID KDFE104HPS0 "Ran diagnostics. Had 7-1 error code. Cleared error codes.Heater amp draw is 7.4 A wet, 7.0 A dry. Called tech line. SR # 7725318097. Water charge is ok. Wash pump is working properly. Found drain line too low, no air gap., small fork hanging down blocking spray arm. Advised customer to call plumber to have air gap installed. DW is working as designed. Complete."

Near La Rosa Dr, Temple City, CA 91780
Steven W.

Steven W.

MW OVEN COMBO KITCHEN AID KEMC308KSS04 Ran diagnostics. Lower oven not heating. Found wire to thermal cut off loose. Recrimped terminal. Lower bake and broil are heating properly at this time. Microwave is heating properly at this time. Complete.

Near N Orcutt Dr, Montebello, CA 90640
Steven W.

Steven W.

DISHWASHER KITCHENAID KDTE334GPS0 "Ran diagnostics. It filling. Found float switch wire disconnected. Recrimped and reconnected float switch wire. Fills, washes, drains, rinses, & dries properly. Complete."

Near Bolker Way, Montebello, CA 90640
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT359SFYW00 "Found drain frozen. Needs to be Deiced . EST 200.00. 85.00.. Deiced defrost drain, air tower. Defrost drain is draining properly, unit is cooling properly at this time. Complete."

Near Artson St, Rosemead, CA 91770
Steven W.

Steven W.

DRYER - ELECTRIC WHIRLPOOL WED4616FW0 Not starting. Found wire to thermal fuse off. Reconnected wire to thermal fuse. Unit is tumbling properly. Unable to test heat( no 240V available). Complete.

Near Crossroads Pkwy N, Industry, CA 91746
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Ran diagnostics. Food freezing in RC. Found damper sticking, thermistor cover won’t hold thermistor. Needs thermistor and cover, diffuser. ; rqstng P&A on 1 W10316760 (thermistor) and 1 W11164593 (DIFFUSER ) and 1 WPW10425252 (cover)"

Near Aspen Village Way, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JS42CSFXDA "Ran diagnostics. Open evaporator thermistor in test. Open at J7 connector. Power to icemaker- not running. Needs evaporator thermistor, ice maker, bulb. Bulb is discontinued. EST 498.50. Labor 150.00. 3 count job. Allow 2 hours.; ordrng 1 67001995 (thermister) and 1 WPW10190964 (icemaker)"

Near Wake Forest Ave, Walnut, CA 91789
Steven W.

Steven W.

WASHER WHIRLPOOL WFW75HEFW0 Ran diagnostics. Had f5e2 error code. Found door lock intermittent. Needs door lock.; ordrng 1 WPW10443885 (door lock)

Near Bradford Dr, Glendora, CA 91740
Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDF520PADM7 Ran diagnostics. Wash motor not running. Power to wash motor. Needs pump & motor; rqstng P&A on 1 W11025157 (pump&motor)

Near Buena Vista St, Duarte, CA 91010
Steven W.

Steven W.

COOK TOP KITCHEN AID KCGS950ESS02 "Cooktop is missing flame spreader, cap. ( had to pull up cooktop to access model/ serial numbers- oven under cooktop.); ordrng 1 W10831828 (cap-burner) and 1 W10836474 (cap-burner)"

Near Mulhall St, El Monte, CA 91731
Steven W.

Steven W.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced door lock assembly. Ran diagnostics. Ran quick test cycle. Fills, washes, drains, rinses,spins, locks/ unlocks properly. Complete."

Near Bradford Dr, Glendora, CA 91740
Steven W.

Steven W.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Ran diagnostics- ok. Reset RC temp. Tested water dispenser. Advised customer air was trapped in water line/ filter. Ice maker and water dispenser are working properly. Unit is cooling properly at this time. Complete.

Near Lotus Ln, Sierra Madre, CA 91024
Steven W.

Steven W.

WASHER AMANA NTW4516FW3 "Ran diagnostics. No error codes. Instructed customer on water levels( DEEP WATER WASH not available on NORMAL WASH settings. Advised customer to use bulky items/sheets for higher water levels. Ran auto test cycle- passed. Advised customer to call carpenter. Unit is working properly as designed. Advised customer Not to use powder detergent. Complete."

Near Walnut Grove Ave, Rosemead, CA 91770
Steven W.

Steven W.

DRYER - GAS MAYTAG MGDC215EW0 "Replaced dryer timer. Front bearing came off. Reinstalled front bearing.Tumbling, heating, & advancing properly at this time. Adv customer to call duct cleaning service. Complete."

Near Morris Pl, Montebello, CA 90640
Steven W.

Steven W.

WASHER WHIRLPOOL WFW8540FW0 "Ran diagnostics. Had f9e1, f3e1, f8e3, f5e4 error codes. Not draining. Found drain motor jammed. Unjammed drain motor. Ran quick test cycle. Fills, washes, drains, rinses, & spins properly. Advised customer to call plumber. Drain hose sealed to drain. Complete."

Near Lexington Ave, El Monte, CA 91733
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF532SMHV00 "Replaced FC door, light switch. Reset FC gasket. Advised customer to leave FC door closed for 4 hours. Unit is cooling properly at this time. Complete."

Near Conata St, Duarte, CA 91010
Steven W.

Steven W.

DRYER - GAS MAYTAG MGD6630HC0 "Ran diagnostics. No error codes found. Control is starting/ stopping properly. Found screen in vent hood. Removed screen. Dryer is tumbling, heating properly. Complete."

Near Mulhall St, El Monte, CA 91732
Steven W.

Steven W.

M/W OTR WHIRLPOOL WMH31017HW3 "Unit not installed yet. Found rear panel( non serviceable part), bottom plate dented, mounting plate dented. SR #7725223646. Called tech line. Non repairable. Referred to customer service for replacement. Complete."

Near San Gabriel Blvd, Rosemead, CA 91770
Steven W.

Steven W.

WASHER MAYTAG PAV3360AWW "Found rear leveling legs jammed. Unjammed rear leveling legs. Load tested rinse and spin. Fills, agitates, drains, rinses, & spins properly. Instructed customer to use less detergent. Complete."

Near Frazier St, Baldwin Park, CA 91706
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced ice maker kit. Cycled ice maker. Harvesting and filling properly. Unit is cooling properly at this time. Advised customer NOT to set controls on maximum settings. Complete.

Near Larkin Dr, Covina, CA 91722
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Replaced FC LED, UI assembly, & filter housing. Unit is cooling properly at this time. RC and FC LEDs are working properly. Complete."

Near N Sunflower Ave, Covina, CA 91724
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. No error codes. Fills, agitates, drains, rinses,& spins properly. Water levels are normal. Unit working properly as designed. Advised customer to use deep water wash or bulky/ sheets cycles for more water. Adjusted drain hose( too low ). Complete."

Near S Fircroft St, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found RC door too low, not sealing - causing long run times. Reinstalled door spacers( R&R FC and RC doors). Reset RC door gasket. Advised customer to leave closed for 4 hours, allow 24 hours for temps to stabilize. Unit is cooling properly at this time. Advised customer on correct FC and RC settings. Complete."

Near Burkett Rd, El Monte, CA 91732
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Ran diagnostics. Pantry damper is opening/ closing properly. Optimized thermistor. Secured thermistor with foil tape and zip tie.Installed adaptor kit. Tab on adaptor broke. Reorder adaptor kit. 2 count job. Allow extra time.; ordrng 1 W10864518 (adapter)

Near Melrose Ave, Rosemead, CA 91770
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Ran diagnostics. Found fill valve dripping, ice maker leaking, facia heater not working, condensation from adaptor area. Needs fill valve, ice maker, adaptor kit, facia. 2 count job. Allow extra time. Pending authorization.; rqstng P&A on 1 W10864518 (adapter) and 1 WPW10553630 (escutcheon) and 1 WPW10764668 (ice maker)"

Near Marybeth Ave, Rosemead, CA 91770
Steven W.

Steven W.

DRYER - GAS MAYTAG MGDB765FC0 "Found door seal came off, stretched. Needs door seal.; rqstng P&A on 1 WPW10354795 (seal-door)"

Near Abrazo St, West Covina, CA 91791
Steven W.

Steven W.

DRYER - GAS MAYTAG MGDC215EW0 Found timer shaft snapped off. Needs timer.; rqstng P&A on 1 WPW10185981 (timer)

Near Morris Pl, Montebello, CA 90640
Steven W.

Steven W.

DRYER - GAS MAYTAG MGDC500VW0 "Found coils dropping out. Also found belt coming apart, rollers, idler are seizing up. Replaced coil kit, rollers, belt, & idler pulley. Delinted base & motor. Tumbling, heating properly. Adv customer to have metal venting( not foil ) installed by plumber/ HVAC contractor. Complete.; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near S Shadydale Ave, West Covina, CA 91790
Steven W.

Steven W.

DISHWASHER WHIRLPOOL WDT790SAYM3 "Replaced lower spray arm. Ran diagnostics- ok. Fills, washes, drains, rinses, & dries properly at this time. Advised customer to use affresh cleaner at least 2 more times then use it monthly. Complete."

Near N Sunflower Ave, Covina, CA 91724
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5500XW1 "Replaced gear case kit, motor, capacitor, belt, splutch, & shifter. Basket hub was hard to remove. Ran diagnostics, calibration, auto test cycle. Fills, agitates, drains, rinses, & spins properly. Advised customer to do clean cycle with affresh cleaner 2 times then monthly. Complete."

Near N Eastbury Ave, Covina, CA 91722
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced fill valve. Customer has 2 filters in line before refrigerator. Advised customer to remove at least one filter. Water dispenser is working properly at this time. Unit is cooling properly at this time. Complete.

Near Maxson Rd, El Monte, CA 91732