Local Reviews
for Steve

Appliance Repair Specialist Rated 4.3 out of 5 stars based on 154 customer reviews

Map of Covina, CA

Great service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of Azusa, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of Covina, CA

Great Service




Review of Appliance Repair Specialist

On time, easy to work with, explain what was wrong and fixed it the same day.


Map of San Dimas, CA

Not satisfied




Review of Appliance Repair Specialist

He didn’t seem to know what he’s doing. Spent 95% of his time here reading something on his iPad. Also the schedule was supposed to be between 12 noon and 3pm. He arrived at pass 5 pm.


Map of Covina, CA

Nice guy




Review of Appliance Repair Specialist

Straight to the point repair man


Map of Covina, CA

Good service. Quick and reasonable.




Review of Appliance Repair Specialist

The service required 2 trips. The first to diagnose the issue and decide what part to order, and the second to do the repair. Only charged for one service call. Good customer service!!! However, still waiting for a copy of the invoice we paid. This would be the third time I have asked for a copy...


Map of El Monte, CA

Great customer service




Review of Appliance Repair Specialist

The technician was patient and explained the options I had for the appliance.


Map of Rialto, CA

Great Service




Review of Appliance Repair Specialist

Excellent job, everything was done on time. Very satisfied with the service.


Map of Upland, CA

Great job




Review of Appliance Repair Specialist


Map of Glendora, CA

Competent service




Review of Appliance Repair Specialist

He listened to my concerns and tested a variety of things , worked on some parts and fixed my refrigerator.


Poor




Review of Appliance Repair Specialist

The Service Guy ordered a part for refrigerator that was not needed. We had to wait a week without a refrigerator and food spoiled. When service guy came to repair he just connected a part that was loose why didn't he do that the first day he came.


Great service




Review of Appliance Repair Specialist

Very professional


Great help.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Good Service




Review of Appliance Repair Specialist

NA


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


excellent communication and service right on schedule




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Freezer issue




Review of Appliance Repair Specialist

I appreciated how patient Steve was is explaining to me the questions I was asking him. He also shared with me the proper was of adjusting the digital options which I was not fully explained by the sales person. It was a pleasant experience. I don't know how to answer the second question becuz I am not as of yet aware of a charge.


Response from Appliance Repair Specialist:

Thank you for the great review. We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Home owner




Review of Appliance Repair Specialist

Professional thank you


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Good customer service, responded fast and the problem was fixed




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.


wonderful services




Review of Appliance Repair Specialist

a very kind and job well done. excellent services. each time his worked with our family thank you. SIR;


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Mrs B




Review of Appliance Repair Specialist

We were pleased to see your specialist was wearing a mask and gloves when he arrived. We are in our late sixties and need all the proactive precautions available. The Specialist completed the repairs in a timely manner and responded to all our questions. The only exception, we were not satisfied incurring a $300 repair two years into my 10 yr Warranty purchase.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Angelina




Review of Appliance Repair Specialist

Not completely satisfied


Response from Appliance Repair Specialist:

Thank you for writing a review, your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Great Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide great service and we appreciate your time and business.


Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Ran diagnostics. Freezing food in RC per customer. Found damper sticking. Needs diffuser. Out of stock at vendor.; ordrng 1 W11317276 (DIFFUSER)

Near E Grevillia St, Pomona, CA 91767
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Ran diagnostics. In test # 6 heater is drawing 3.9A. Needs UI control and FC harness.Unit must be completely defrosted for 2 days before service with FC door open. ; 1 W10861655 (FC HARNESS WITH BI METAL) and 1 WPW10758681 (UI CONTROL)

Near E Brookport St, Covina, CA 91724
Steven W.

Steven W.

RANGE - ELECTRIC WHIRLPOOL WFE320M0EW2 "Unit not installed upon arrival. Replaced main wiring harness/ terminal block. Manager didn’t have new pigtail. R/S for later today. Replaced pigtail( customer provided ). Instructed customer to call electrician to install 4 wire cord and receptacle( not to code- shock hazard )Surface elements, bake, and broil are working properly at this time. Complete."

Near E Rowland St, Covina, CA 91723
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG550S0HZ1 "Replaced active and passive door hinges. Oven door is opening and closing properly at this time. Bake, broil, surface burners are igniting properly at this time. Instructed customer on normal surface burner ignition.Complete."

Near N Mountain Ave, Claremont, CA 91711
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced thermistor and scroll fan assembly. Secured thermistor with foil tape and zip tie. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete.

Near W Eckerman Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER MAYTAG MVWC565FW1 "No parts received. Ran diagnostics. Had f0e2, f7e7. Found gear case leaking oil on belt, splutch, and shifter. Needs gear case,splutch, belt, hub, and shifter. ; ordrng 1 W10721967 (CAM KIT) and 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (BELT)"

Near Park Shadow Ct, Baldwin Park, CA 91706
Steven W.

Steven W.

DRYER - GAS WHIRLPOOL WGD4815EW1 Tested dryer. No heat. Found wires off radiant sensor. Recrimped terminal. Reconnected wire to sensor. Tumbling and heating properly at this time. Complete.

Near S Mountain View Ave, Pomona, CA 91766
Steven W.

Steven W.

WASHER MAYTAG MVWB835DW4 "Ran diagnostics. Had f2e1, f0e3 error codes. Cleared error codes. Found control out of calibration.Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Control settings are working properly at this time. Complete."

Near Elaine St, Pomona, CA 91767
Steven W.

Steven W.

WASHER MAYTAG MVWB865GC0 "Ran diagnostics. Had f0e3 error code. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Using too much , low end detergent. Instructed customer to use “1” level on most cycles, “2” level on bedding, avoid normal cycle, use deep fill setting. Washer is working properly as designed. Complete."

Near Ramona Blvd, Baldwin Park, CA 91706
Steven W.

Steven W.

DISHWASHER KITCHENAID KDTE254ESS "Ran diagnostics. Had 6-4, 3-3, 8-1 error codes. No air gap in drain line. Found plug still in disposer. DW is draining properly into bucket. Instructed customer to call plumber to install air gap and knock out disposer plug. Complete."

Near N Starcrest Dr, Covina, CA 91722
Steven W.

Steven W.

WASHER WHIRLPOOL WTW8500DC5 " Had to break off wash plate. Replaced gear case and wash plate. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly. Instructed customer to use less detergent. Complete."

Near Millstone Dr, La Puente, CA 91744
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4850HW1 "Only received 1 capacitor. Replaced motor, capacitor, and belt. Still has loud buzz. Found motor took out control. Replaced control. Ran diagnostics. No error codes found. Fills, agitates, drains, rinses, and spins properly. Complete."

Near Aspen Village Way, West Covina, CA 91791
Steven W.

Steven W.

FREEZER WHIRLPOOL WZF79R20DW0 No LEDs on. Unable to put into diagnostics. Found control not working. Needs control box.; ordrng 1 W11382526 (CONTROL BOX)

Near N Yaleton Ave, West Covina, CA 91790
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Ran diagnostics. Found frost in FC, RC door not closing properly. Needs fan blade kit, spacer washers, control box, air tower.; ordrng 1 W10916494 (FAN BLADE KIT ) and 1 W11126274 (AIR TOWER) and 2 WP487576 (WASHER)s"

Near Pal Mal Ave, Temple City, CA 91780
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Compressor buzzing.Found starting device cracked. Replaced starting device. Compressor still buzzing. Needs compressor. ; ordrng 1 W10913906 (VALVE- 1/4”) and 1 W11043042 (VALVE-5/16”) and 1 WPW10507886 (COMPRESSOR )

Near Camellia Ave, Temple City, CA 91780
Steven W.

Steven W.

DRYER - GAS MAYTAG MGDB755DW3 Ran diagnostics. Found steam valve is sticking open. Needs steam valve. EST 405.23. Labor 187.92.; ordrng 1 W11267102 (VALVE- STEAM)

Near Merced Ave, South El Monte, CA 91733
Steven W.

Steven W.

WASHER WHIRLPOOL WTW4850HW1 "Replaced drain pump. Loud buzz then green LED goes out. When J2 is unplugged it comes on. Drain motor, motor, and shifter motor ohm out ok. Needs motor and capacitor. Will p/u motor locally. .; ordrng 1 W11395618 (CAPACITOR )"

Near Aspen Village Way, West Covina, CA 91791
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRSC503ESS01 Ran diagnostics . RC evaporator iced up. Needs scroll fan and thermistor. ; ordrng 1 W10316760 (THERMISTOR ) and 1 W11098695 (FAN- SCROLL)

Near W Eckerman Ave, West Covina, CA 91790
Steven W.

Steven W.

WASHER WHIRLPOOL MVWB765FW4 "Ran diagnostics. No error codes found. Found garment stuck under agipeller. R & R agipeller. Removed garment. Fills, agitates, drains, rinses, dispenses properly. Noisy in sensing. Found noisy gear case, clutch. ; ordrng 1 W10734521 (SLIDER) and 1 W10752187 (SCREW) and 1 W10754448 (CLUTCH) and 1 W11161960 (AGITATOR) and 1 W11393685 (GEAR CASE )"

Near Bunker Ave, El Monte, CA 91732
Steven W.

Steven W.

DRYER-GAS WHIRLPOOL WGD6620HC1 "Unable to put into diagnostics. Control panel blinking. Unit is not accessible. Dryer needs to be removed for access for service( in tight closet ).brackets are missing.; 1 W10869845 (STACK KIT), ordrng 1 W11351728 (CONTROL PANEL- CHROME SHADOW) and 1 W11410329 (ACU)"

Near Ferris Rd, El Monte, CA 91732
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Ran diagnostics. Per customer water tastes bitter, not cold, RC drawers are hard to push in/ out. Water supply is PEX tubing. Water tasted normal to me. Water temp is normal. Called tech line.SR # 7728272410. Water is working properly as designed. Per tech line lubricate drawers with food grade silicone grease.; ordrng 1 WP4176597 (GREASE) and 1 WP542638 (SILICONE GREASE)"

Near Maxson Rd, El Monte, CA 91732
Steven W.

Steven W.

WASHER WHIRLPOOL WFW5620HW0 Ran diagnostics. Tub is leaning back. Found left suspension spring broke off. Needs springs. ; ordrng 2 W11314394 (SPRING )s and 1 W11314648 (BELLOWS) and 2 W11316766 (DAMPER)s

Near N Calera Ave, Covina, CA 91722
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KRFC300ESS Customer stated a tech just left 10. In before I arrived and repaired it.

Near Entre Colinas Pl, Pomona, CA 91768
Steven W.

Steven W.

RANGE - GAS AMANA AGR5330BAW3 "LF burner not lighting. Found LF orifice tube sheared off, RF orifice tube kinked. Called trade partners # 7728174433. Needs W10620002 orifice tube and W10861724 orifice tube. Management may call back. Shut off gas to range and instructed customer NOT to use range until repaired. Complete."

Near N Cambridge Ave, Claremont, CA 91711
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Called tech line . SR # 7728243336. Ran diagnostics. In test # 4 compressor and condenser motor are not running. Found cabinet unit harness connector foamed up causing poor connection. Whirlpool to call customer. Non serviceable part. Complete.

Near Huron Dr, Claremont, CA 91711
Steven W.

Steven W.

RANGE - GAS WHIRLPOOL WFG525S0HZ1 Replaced DSI module. Bake and broil are working properly at this time. Surface burners are igniting properly at this time. Complete.

Near Bradbourne Ave, Duarte, CA 91010
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Replaced FC evaporator motor/ harness/ bi- metal, fan blade. Deiced FC evaporator ( still half- iced up ). Ran diagnostics. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete."

Near Galen St, Duarte, CA 91010
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Ran diagnostics. Found filter head dripping, reservoir was frozen( was set to 7 FC and 7RC temps ), FC switch sticking.; ordrng 1 W11229977 (RESERVOIR ) and 1 W11346623 (FILTER HEAD) and 1 W11396033 (SWITCH- FC)"

Near Calmia Rd, Duarte, CA 91010
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 Ran diagnostics. Not cooling at all. Compressor and fans are running. Low amp draw( 0.50A ). Needs compressor and evaporator. ;1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRYER) and 1 W10913906 (VALVE- 1/4”) and 1 W11043042 (VALVE- 5/16”) and 1 W11092625 (COMPRESSOR )

Near Amar Rd, La Puente, CA 91744
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Replaced FC switch, installed spacer pad on LH RC door. Customer removed FC light bulb( shock hazard ). Part # W11216993. Light bulbs not covered by extended warranty.Instructed customer to clean condenser 3 times yearly. Unit is cooling properly at this time."

Near Citrus View Ave, Duarte, CA 91010
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Damper is stuck closed. Replaced damper control. Damper is opening and closing properly at this time. Unit is cooling properly at this time. Complete.

Near E Edna Pl, Covina, CA 91722
Steven W.

Steven W.

DRYER - GAS MAYTAG MGDC465HW0 "Load tested dryer. Nosy when tumbling. Found rear drum seal folded over. Unfolded drum seal. Tumbling and heating properly at this time. Instructed customer NOT to use extension cord or splice 2 gas connectors together, not to run gas connector through wall. Instructed customer to call plumber and electrician. Complete."

Near W Columbia Ave, Pomona, CA 91768
Steven W.

Steven W.

DRYER - GAS MAYTAG MGD8100DW0 Ran diagnostics. Found water dripping from steam nozzle. Found water inlet valve sticking.; ordrng 1 W10815373 (WATER INLET VALVE )

Near E Nubia St, Covina, CA 91722
Steven W.

Steven W.

WASHER AMANA NTW4605EW0 "Ran diagnostics. Had f7e5, f2e1 error codes. Cleared error codes. Found control not working in agitation, latch sticking, weak suspension rods,worn gear case, agitator, splutch, belt, and shifter. ;1 W10721967 (CAM KIT) and 1 W10772621 (SCREW) and 1 W10780045 (SUSPENSION RODS ) and 1 W10908289 (AGITATOR ) and 1 WPW10006384 (BELT)"

Near Wanda St, El Monte, CA 91732
Steven W.

Steven W.

WASHER MAYTAG MVWB765FW3 "Ran diagnostics. Had f8e6, f2e1 error codes. Cleared error codes. Ticking sound when sensing. Found noisy shifter clutch, gear case leaking oil. 3 count job. Allow 2 hours.; ordrng 1 W10734521 (SLIDER) and 1 W10752187 (SCREW) and 1 W10754448 (CLUTCH) and 1 W11393685 (GEAR CASE )"

Near Farndon St, El Monte, CA 91733
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Upon arrival unit was empty and in defrost. Per customer freezing food in RC. Needs control box and thermistor, data loggers. Unit MUST be running and loaded with food to at least 70 % full.; ordrng 1 W11371382 (CONTROL BOX) and 1 WPW10384183 (THERMISTOR )"

Near E Renwick Rd, Azusa, CA 91702
Steven W.

Steven W.

WASHER WHIRLPOOL WTW5000DW3 "Replaced control, shifter, and belt. Found line voltage drops from 118V to 98V. Instructed customer to call electrician. Fills, agitates, drains, rinses, and spins properly at this time. Complete."

Near E Payson St, Azusa, CA 91702
Steven W.

Steven W.

RANGE - ELECTRIC WHIRLPOOL WFE320M0EW2 "Unit was not installed upon arrival. Found terminal block and pigtail burnt. Needs terminal block, main wire harness. Management to provide new pigtail( 50A 3 wire ). Instructed manager to have receptacle and pigtail replaced with 50A 4 wire pigtail and receptacle. ; ordrng 1 W10245259 (TERMINAL BLOCK) and 1 W11416847 (HARNESS- MAIN)"

Near E Rowland St, Covina, CA 91723
Steven W.

Steven W.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Ran diagnostics. Found damper sticking closed. Needs damper control. ; ordrng 1 WPW10594330 (DAMPER CONTROL )

Near E Edna Pl, Covina, CA 91722
Steven W.

Steven W.

REFRIGERATOR KITCHENAID KBSN602EBS01 "Ran diagnostics. Found upper LH RC LED, FC LEDs are dim. Needs FC LEDs.; ordrng 2 W11462342 (LED MODULE)s"

Near Bentley Ct, West Covina, CA 91791