Local Reviews
for Raymond

Appliance Repair Specialist Rated 4.4 out of 5 stars based on 171 customer reviews

Map of Los Angeles, CA

Poor customer service by tech




Review of Appliance Repair Specialist

The tech was bothered by the fact that I was not home and he had to wait 15 min. I had requested to get a phone call 30 min prior to arrival and that did not happen. When I arrived the tech made a comment saying that he was not supposed to be waiting around. After he began with the installation of replacement parts, he was in a rush. Very short on answers and not friendly at all.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Los Angeles, CA

Nightmare!




Review of Appliance Repair Specialist

The technician that came to fix my refrigerator excellent service respectful and knowledge on fixing the refrigerator. I did not like how the company handled the situation on ordering the part, forgetting the part at the office rescheduling my appointment without tell me what day they’re going to show up. There was a so-call Supervior/ manager name Adrian that never call me back to confirm my appointment that I never setup up. He was the worst communicator of all please have someone with experience to coach him. Please have all technicians equipped with parts they might need, just in case this situation ever happens to anyone.


Response from Appliance Repair Specialist:

Hi Christopher, Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Map of Castaic, CA

Raymond




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Castaic, CA

Raymond Herron




Review of Appliance Repair Specialist

Great Service


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician Raymond! Thank you for your time and business.


Map of Bakersfield, CA

Blair




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of Santa Clarita, CA

Awesome




Review of Appliance Repair Specialist

Awesome service


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Los Angeles, CA

Great




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Los Angeles, CA

Great service.




Review of Appliance Repair Specialist

Leon was terrific, efficient, polite and did a great job.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Leon! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Los Angeles, CA

Job well done!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are so glad you had awesome service! Thank you for your time and business.


Map of Los Angeles, CA

Broken ice maker




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Quick appt. able to resolve my concerns with washer .


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Steve




Review of Appliance Repair Specialist

Raymond was on time, polite, very knowledgeable, and completely fixed the problem.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service with Raymond! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


professional/knowledable service tech




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service! Thank you for your time and business.


He was fine, but problem wasn’t resolved.




Review of Appliance Repair Specialist

I was without a fridge for 6 weeks. Too long of delays for awaiting parts, that didn’t fix the problem.


Response from Appliance Repair Specialist:

Hi Bonnie, thank you for taking the time to write a review, we appreciate your feedback. Your satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Professional service




Review of Appliance Repair Specialist

Showed up with the least amount of inconvenience to me and recognized the problem immediately .


Response from Appliance Repair Specialist:

We are excited to hear that you had a great experience with Appliance Repair! We strive for such service and are more than happy that you had a pleasant experience. Thank you for your time and business.


Excellent service




Review of Appliance Repair Specialist

Raymond provides exemplary and professional service. He is well versed and experienced in the evaluation of what needs to be repaired and provides the actual repair in a timely and experienced manner.


Response from Appliance Repair Specialist:

We are excited to hear that you had a great experience with our company! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Super Helpful!




Review of Appliance Repair Specialist

Raymond was so helpful and listened to what I thought was the issue and addressed that immediately while also helping me learn more about my appliance. In addition he found a dent in our refrigerator and tried his best to get Whirlpool to replace it.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Friendly and knowledgeable




Review of Appliance Repair Specialist

Very nice and knowledgeable


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Fantastic Technician




Review of Appliance Repair Specialist

Raymond was excellent. Courteous and knowledgeable. I cannot say enough great things about him. Would recommend highly.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great




Review of Appliance Repair Specialist

Raymond was on time and knew what the problem was. Fixed and answered all my questions


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great Service




Review of Appliance Repair Specialist

Raymond has great communication skills. Identified the problem right away. Would love to have him for future repairs.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Fast, professional service!




Review of Appliance Repair Specialist

Raymond was courteous diagnosed and fixed the issue in no time.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Prompt and Professional




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Data loggers not sent.

Near Septo St, Los Angeles, CA 91345
Raymond H.

Raymond H.

RANGE WHIRLPOOL WEG745H0FS0 "Upon arrival cx states unit doesn’t keep temp. States that when the unit says it’s preheat she cancels and starts and temp shows off of 350. Informed cx unit fluctuates temp, this is normal condition. Explained proper preheat procedures. Temp sensor slightly off so replaced for good measure. Instructed cx on proper use and care. Unit functions as designed."

Near Corteen Pl, Los Angeles, CA 91607
Raymond H.

Raymond H.

MICROWAVE WHIRLPOOL WMH78019HZ-1 Upon arrival inner glass spider cracked. Replaced door . Tested unit. Unit functions as designed. Documented tech line Andrew SR 7726955686 safety Breon SR 7726807082

Near Sherman Way, Los Angeles, CA 91406
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGD49STBW2 Upon arrival cx states unit not drying clothes well. Takes 3 cycles to dry. Found restricted vent from building. Needs vents cleaned. Unit functions as designed.

Near Montague St, Los Angeles, CA 91331
Raymond H.

Raymond H.

WASHER MAYTAG MVWB850WQ0 Replaced cover suspension sensor and heater. Tested unit. Unit functions as designed.

Near Herron St, Los Angeles, CA 91342
Raymond H.

Raymond H.

RANGE WHIRLPOOL WFG525S0HZ1 Needs door receivers as well.; ordrng 2 W10647259 (hinge-recv)s

Near Sedge Ln, , CA 91351
Raymond H.

Raymond H.

OVEN WHIRLPOOL WFG525S0HS1 Upon arrival door won’t open or close properly. Found broken hinge spring and bent receivers needs door hinges and receiver.; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Ararat St, Los Angeles, CA 91342
Raymond H.

Raymond H.

OVEN WHIRLPOOL WFG525S0JS0 "Replaced switches control spark module and door latch. Found broken mullion ar door latch. Secured wires and tested, unit functions as designed."

Near Shelter Cove Dr, Santa Clarita, CA 91350
Raymond H.

Raymond H.

WASHER MAYTAG MHW5500FW1 Upon arrival cx states that unit has an internal rattle when slowing down. Tested and found nothing abnormal. Cx is heating ball bearing counter balance. Unit functions as designed.

Near Graber Ave, Los Angeles, CA 91342
Raymond H.

Raymond H.

WASHER WHIRLPOOL MHW8200FW0 "Upon arrival cx states that unit is staining clothes. Contacted Kurt SR 7726729890. Unit does not produce stains but can transfer or retain stains. Cx pulled load they were washing on arrival and load was overloaded, washing improperly. Instructed cx on proper use and care. No issues found no codes. Collected 115 SC."

Near Orna Dr, Los Angeles, CA 91344
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

RANGE WHIRLPOOL WFG525S0HZ1 Needs door receivers as well.; ordrng 2 W10647259 (hinge-recv)s

Near Sedge Ln, , CA 91351
Raymond H.

Raymond H.

OVEN WHIRLPOOL WFG525S0HS1 Upon arrival door won’t open or close properly. Found broken hinge spring and bent receivers needs door hinges and receiver.; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Ararat St, Los Angeles, CA 91342
Raymond H.

Raymond H.

OVEN WHIRLPOOL WFG525S0JS0 "Replaced switches control spark module and door latch. Found broken mullion ar door latch. Secured wires and tested, unit functions as designed."

Near Shelter Cove Dr, Santa Clarita, CA 91350
Raymond H.

Raymond H.

WASHER MAYTAG MHW5500FW1 Upon arrival cx states that unit has an internal rattle when slowing down. Tested and found nothing abnormal. Cx is heating ball bearing counter balance. Unit functions as designed.

Near Graber Ave, Los Angeles, CA 91342
Raymond H.

Raymond H.

WASHER WHIRLPOOL MHW8200FW0 "Upon arrival cx states that unit is staining clothes. Contacted Kurt SR 7726729890. Unit does not produce stains but can transfer or retain stains. Cx pulled load they were washing on arrival and load was overloaded, washing improperly. Instructed cx on proper use and care. No issues found no codes. Collected 115 SC."

Near Orna Dr, Los Angeles, CA 91344
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Upon arrival dishwasher not draining properly. Found burnt motor due to poor installation and drain hose routing. Drain hose kinked and needs to be replaced. Also water line to water inlet not fully tightened, has been leaking since cx installed unit. Water damage under unit and on cabinets. Informed cx. Replaced drain pump. Cx needs to purchase new drain line. Tech tightened and secured waterline and stopped leak. Unit functions as designed."

Near Fambrough St, Santa Clarita, CA 91321
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KBFN506ESS01 Replaced door hinges with extension kit and shim. Used provided screws with thread locker pre installed on bolts. Tested unit. Unit functions as designed.

Near Woodley Ave, Los Angeles, CA 91344
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC302EPA02 Upon arrival left door not closing properly. Contacted SR 7726929972and discussed. Raised left level leg and lowered right leg. Tested door. Unit functions as designed.

Near Jayseel St, Los Angeles, CA 91040
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KBFC42FTS06 Upon arrival ice on bottom of FC. Drain tube frozen over. Defrosted drain tube and cleared obstructions. Cx will defrost the rest.

Near W Perigord Ct, Los Angeles, CA 91042
Raymond H.

Raymond H.

WASHER MAYTAG MVWC565FW1 Upon arrival unit not operating. Found shorted control and burnt power cord. Replaced cord needs power cord.; rqstng P&A on 1 W10877409 (power cord)

Near Ethel Ave, Los Angeles, CA 91605
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Replaced evap cover, controls and housing. Tested unit. Unit functions as designed."

Near Patrick Ave, Los Angeles, CA 91331
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Upon arrival cx states unit not making ice. Found ice motor seized. Replaced ice maker and tested, unit functions as designed."

Near Vista View Dr, Santa Clarita, CA 91351
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE104ESS3 This is a plumbers issue not dishwasher. Did not charge cx.

Near Skylark Ln, Santa Clarita, CA 91350
Raymond H.

Raymond H.

WASHER MAYTAG MVWC465HW2 "Upon arrival unit buzzing when put to agitate or spin. Needs motor, capacitor, shifter and splotch.; ordrng 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR)"

Near Community Ave, Glendale, CA 91214
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Upon arrival unit not draining. Found clogged air gap. Cleared clog and tested, unit functions as designed."

Near Ave Velarte, Santa Clarita, CA 91355
Raymond H.

Raymond H.

WASHER WHIRLPOOL WFW6620HC0 Upon arrival cx states unit leaks water. Tested and could not find a leak but found water in vent tube. Per SP ordering deflector.; ordrng 1 W11036940 (DEFLECTOR)

Near Mustang Way, Los Angeles, CA 91040
Raymond H.

Raymond H.

REFRIGERATOR JENN-AIR JS48NXFXDE01 Replaced ice maker. Ice maker now cycles but no water filling. Ordering all water parts. Sufficient water supply. ; ordrng 1 W10279393 (harns-wire) and 1 WP2307650 (valve-inlt) and 1 WPW10121140 (housing)

Near Emelita St, Los Angeles, CA 91607
Raymond H.

Raymond H.

DRYER WHIRLPOOL WGT4027HW0 Upon arrival cx states unit not drying clothes well. Takes 3 cycles to dry. Found restricted vent going out of home. Cx needs vent cleaned. Unit functions as designed.

Near Mountair Ave, Los Angeles, CA 91042
Raymond H.

Raymond H.

RESIDENTIAL REFR WHIRLPOOL WRF555SDFZ07 Replaced damper. Tested unit functions as designed.

Near Larkspur St, Los Angeles, CA 91342
Raymond H.

Raymond H.

WASHER WHIRLPOOL MHW4300DW0 Cx states unit not dispensing fabric softener. Ran through service cycle and found cold valve 2 for fabric softener not flowing water. Cx declined repair "

Near Hammet Cir, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

RANGE WHIRLPOOL WFG525S0HZ1 Needs door receivers as well.; ordrng 2 W10647259 (hinge-recv)s

Near Sedge Ln, , CA 91351
Raymond H.

Raymond H.

OVEN WHIRLPOOL WFG525S0HS1 Upon arrival door won’t open or close properly. Found broken hinge spring and bent receivers needs door hinges and receiver.; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Ararat St, Los Angeles, CA 91342
Raymond H.

Raymond H.

OVEN WHIRLPOOL WFG525S0JS0 "Replaced switches control spark module and door latch. Found broken mullion ar door latch. Secured wires and tested, unit functions as designed."

Near Shelter Cove Dr, Santa Clarita, CA 91350
Raymond H.

Raymond H.

WASHER MAYTAG MHW5500FW1 Upon arrival cx states that unit has an internal rattle when slowing down. Tested and found nothing abnormal. Cx is heating ball bearing counter balance. Unit functions as designed.

Near Graber Ave, Los Angeles, CA 91342
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE204GPS0 Upon arrival cx states unit not drying or washing dishes. Found fault codes for motor but motor new. No notes showing unit was placed through service cycle for recalibration. Recalibrated unit. Will follow up with cx on Thursday.; saved tckt

Near Peppertree Dr, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

WASHER WHIRLPOOL MHW8200FW0 "Upon arrival cx states that unit is staining clothes. Contacted Kurt SR 7726729890. Unit does not produce stains but can transfer or retain stains. Cx pulled load they were washing on arrival and load was overloaded, washing improperly. Instructed cx on proper use and care. No issues found no codes. Collected 115 SC."

Near Orna Dr, Los Angeles, CA 91344
Raymond H.

Raymond H.

RANGE WHIRLPOOL WFG525S0HZ1 Needs door receivers as well.; ordrng 2 W10647259 (hinge-recv)s

Near Sedge Ln, , CA 91351
Raymond H.

Raymond H.

OVEN WHIRLPOOL WFG525S0HS1 Upon arrival door won’t open or close properly. Found broken hinge spring and bent receivers needs door hinges and receiver.; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Ararat St, Los Angeles, CA 91342