Local Reviews
for Raymond

Appliance Repair Specialist Rated 4.2 out of 5 stars based on 105 customer reviews

Map of Stevenson Ranch, CA

Oven repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Daryl, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Santa Clarita, CA

Helpful and Friendly




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Laura, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Burbank, CA

Raymond is an asset to your company Great Service




Review of Appliance Repair Specialist

Raymond it was a pleasure having you in my home, very knowledgeable on the product. Thank You


Map of Los Angeles, CA

Good service




Review of Appliance Repair Specialist

Ray did a good job. He put on shoe covers and knew exactly what the issue was. I told Ars several times what parts I needed from the beginning and asked them to send it with the tech but they didn’t. That’s not the techs fault.


Response from Appliance Repair Specialist:

Hello Victor, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Glendale, CA

Unhappy with the company




Review of Appliance Repair Specialist

I don’t have a problem with the guy who came out, I have a problem with the company. I waited a week for the service to happen, he comes out and says sorry I can’t do LG refrigerators. I asked why that’s what the person with Best Buy has written in the papwork. Turns out your company wrote kitchen aide on the paperwork. I called Best Buy and sure enough on their end it says LG, so the error was made by the third-party which is your company. Due to that reason I had to wait extra four days without a refrigerator. Due to that reason I had to wait extra four days without a refrigerator


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business


Map of Los Angeles, CA

Appliance Repair




Review of Appliance Repair Specialist

Service was timely and fast


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Burbank, CA

Talaria




Review of Appliance Repair Specialist

Raymond was very professional, the issue was taken care of with no issue. Also if I had a question he didn't hesitate to give me the answer.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Los Angeles, CA

Great service




Review of Appliance Repair Specialist

Excellent


Response from Appliance Repair Specialist:

Hello Lisa, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Los Angeles, CA

Great service




Review of Appliance Repair Specialist

Excellent


Response from Appliance Repair Specialist:

Hi Lisa, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Los Angeles, CA

Great service




Review of Appliance Repair Specialist

Excellent


Response from Appliance Repair Specialist:

Hello Lisa, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Great customer service




Review of Appliance Repair Specialist

I was pleased by the service I received from Mr. Herron. In addition to explaining and fixing the problem, he provided additional information so I can maintain my appliance in good working order. Thanks!


Response from Appliance Repair Specialist:

Hi Elia, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Raymond was knowledgeable, friendly and easy to understand.




Review of Appliance Repair Specialist

Unable to rate the cost, as it was under warranty from the appliance manufacturer.


Response from Appliance Repair Specialist:

Hello Mike, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Rosara, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Satisfied service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Davit, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Appliance repair




Review of Appliance Repair Specialist

Repair person was professional and courteous


Response from Appliance Repair Specialist:

Hi Angel,We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Great service.




Review of Appliance Repair Specialist

Very fast and on time service.


Response from Appliance Repair Specialist:

Hello Sona, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


x




Review of Appliance Repair Specialist


Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Aileen, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Very good service, good communication




Review of Appliance Repair Specialist

Very pleasant experience, Raymond kept us informed on progress


Response from Appliance Repair Specialist:

Hi Joanna, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Did not fix problem; Scheduling issues




Review of Appliance Repair Specialist

Problem with microwave door not fixed; I have scheduled another appointment. For two appointments I told the scheduler that I was not available during a portion of the appointment window. Scheduler said fine, he would tell repairman. But both times the repairman came at a time that I had said I was not available, and I got charged $40 for an issue that was not my fault.


Response from Appliance Repair Specialist:

Hello Peter, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Aileen




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Hi Aileen, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Frustrating




Review of Appliance Repair Specialist

I have no concerns with the technician who came to the service appointment. He was respectful and pleasant. However, it was a frustrating experience when at the initial service, the wrong part(s) were brought which delayed the fridge repair another week.


Response from Appliance Repair Specialist:

Hello Maria, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Fridge Detective




Review of Appliance Repair Specialist

An ongoing problem with my new fridge. On the third visit, Raymond was able to find the problem! Whew! It was a noise that was so intrusive. Thank Goodness for Raymond!


Response from Appliance Repair Specialist:

Hi Barbara, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Good service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Good service and reasonable price but lack thorough diagnostic of the problem so he had to come back again and again.




Review of Appliance Repair Specialist

Raymond is professional and on time for his appointments except for the first one which he switched to the PM from AM without notification. I had to call the office twice to figure it out.


Response from Appliance Repair Specialist:

Hi Michael, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Raymond H.

Raymond H.

DRYER MAYTAG HYG3658AWW "Upon arrival blower wheel backed off causing excessive noise. Secured blower wheel and tested, unit functions as designed."

Near Saddle Ridge Rd, Los Angeles, CA 91342
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL KBFN502ESS01 "Upon arrival cx states unit door popping open and right side hinge making noise. Found cx closing left hand door on RC after right side door and mullion heater seating into place is forcing door opened. Instructed cx on proper use of French doors. Found hinges slipping, needs hinges.; ordrng 1 W10847927 (extension) and 1 W11173560 (bracket) and 1 W11218690 (hinge-door) and 1 W11298172 (extension) and 1 WP2004517 (spring) and 1 WP2266880 (bushing) and 1 WP2320509 (cam-door) and 1 WP8533980 (screw)"

Near Maple St, Santa Clarita, CA 91321
Raymond H.

Raymond H.

COOKTOP WHIRLPOOL model This is a commercial grade cooktop requiring 2 people. Could not access M\S. No work done to unit please cancel ticket. No monies due.

Near Cheryl Kelton Pl, Santa Clarita, CA 91321
Raymond H.

Raymond H.

OVEN JENN-AIR JMW2327WS00 Upon arrival unit had f1e0 and f1e1. Communication failure. Tested and found Unit needs controls. Quoted cx for control panel appliance manager and might need elements. Quote is half the price of new unit. Informed cx of loyalty retention program cx will reach out to jenn air for options.

Near Estepa Dr, Los Angeles, CA 91042
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFF707ESS01 Upon arrival unit had ice on bottom of RC liner under pantry drawer. Contacted Scott SR 7724909930 was informed to run 1/4 in tube through the frozen drain after defrosting. Needs hose.; ordrng 1 W11209890 (tube-water)

Near Summerglen Pl, Santa Clarita, CA 91354
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW5000DW1 "Upon arrival cx states unit not filling properly, unit also intermittently doesn’t drain. Tested and found unit operating as designed. Unit had off balance code. Cx loading unit improper. Instructed cx on proper use and care."

Near Lanark St, Los Angeles, CA 91352
Raymond H.

Raymond H.

DISHWASHER AMANA ADB1400AGB0 "Upon arrival cx stated unit is leaking. Found water valve leaking. Replaced valve and tested, unit functions as designed."

Near Kling St, Los Angeles, CA 91607
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS588FIHB00

Near Gilmore St, Los Angeles, CA 91411
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF520PADM6

Near Cedar Crest Dr, Santa Clarita, CA 91387
Raymond H.

Raymond H.

WASHER WHIRLPOOL WFW75HEFW0 Upon arrival unit intermittently will go black after turning on unit. Could not duplicate and no fault codes. For good measure replaced control panel. Unit functions as designed.

Near Santa Clarita Rd, Santa Clarita, CA 91350
Raymond H.

Raymond H.

RANGE KITCHENAID KSGG700ESS0 upon arrival cx states she smells gas when not in use. Found center valve on new manifold just installed loose causing leak. Secured valve and verified all tubing was secured as well. Unit functions as designed. Documented Sterling SR 7724893088 Safety 7724821975

Near Sheffield Ln, Santa Clarita, CA 91350
Raymond H.

Raymond H.

WASHER MAYTAG MVWB835DC4 Upon arrival unit not filling with water. Tested and found water valve not opening. Replaced water valve and tested. Unit functions as designed.

Near Zombar Ave, Los Angeles, CA 91406
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Upon arrival cx states unit is not cooling. Found unit access cover missing. Dye dryer installed on unit. Dye all over cabinet area. Found steel condensing line with a hole burnt through it leading into cabinet. Cx report no work has been done to unit. Contacted Tech line 7724897286 this is non repairable.

Near San Fernando Rd, Los Angeles, CA 91331
Raymond H.

Raymond H.

DRYER WHIRLPOOL NA NANANANANANA Unit is magic chef. We don’t service.

Near Agramonte Dr, Santa Clarita, CA 91321
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Upon arrival cx states unit not making ice or dispensing water. Tested and found filter header not allowing water through when filter is installed. Needs header.; ordrng 1 W11194438 (housing)

Near Vía Jacara, Santa Clarita, CA 91355
Raymond H.

Raymond H.

DISHWASHER JENN-AIR JDTSS244GS0 Upon arrival upper rail disengage from the base unit needs new tracks; ordrng 1 W11259785 (track) and 1 W11259786 (track)

Near Pineview Rd, Santa Clarita, CA 91387
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cx states water left over in filter area when filter removed. Informed cx this is normal. Instructed cx on proper use and care of 7nit. Unit functions as designed.

Near Foothill Blvd, Los Angeles, CA 91342
Raymond H.

Raymond H.

WASHER MAYTAG MVWB835DW1 Installed control and lid lock" tested unit. Unit functions as designed.

Near Meadow Wood Ln, Los Angeles, CA 91344
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed ice maker door brackets. Tested unit. Unit functions as designed.

Near Cohasset St, Los Angeles, CA 91405
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE334DSS0 Upon arrival unit lower rack had missing wheels. Installed roller assemblies. Tested unit. Unit functions as designed.

Near Buckingham Rd, Glendale, CA 91206
Raymond H.

Raymond H.

MICROWAVE KITCHENAID KOCE507ESS05 Replaced controls and harness. Needed to replace a fuse as well. Tested unit. Unit functions as designed.; used 2 W10138793 (FUSE) from stock

Near Sargasso Ct, Stevenson Ranch, CA 91381
Raymond H.

Raymond H.

REFIRGERATOR WHIRLPOOL MFC2062FEZ02 "Upon arrival damper control excessively loud when openening and closing. Replaced damper and tested, unit functions as designed."

Near San Marino Ct, Santa Clarita, CA 91321
Raymond H.

Raymond H.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Upon arrival cx states unit has low water pressure at dispenser. Tested and found unit has RO system and filter installed. No filter needed on unit. Removed filter and unit functions as designed.

Near Runnymede St, Los Angeles, CA 91605
Raymond H.

Raymond H.

DISHWASHER KENMORE NONE AVAILABLE "Upon arrival cx states unit not draining. Found clogged drain line. Cleared drain hose and tested, unit functions as designed."

Near Frances Ave, La Crescenta-Montrose, CA 91214
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Back wall still frosting like a warm air leak. Ordering door.; ordrng 1 LW10918659 (dor-fip)

Near Kagel Canyon St, Los Angeles, CA 91331
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Upon arrival RC had warm air leak frosting over air return. Crushed ice not working, flapper sticking in open position and motor not turning siezed motor. Auger also siezed to motor, Needs Ice motor, bracket, auger, and flapper and adhesive. Couldn’t find part number for white adhesive. Need to speak with DS or PL. ; ordrng 1 W10304376 (bracket) and 1 WPW10169511 (coupling) and 1 WPW10317991 (motor)"

Near Los Angeles, CA 91331
Raymond H.

Raymond H.

FREEZER WHIRLPOOL WZC3122DW01 "Upon arrival compressor getting too hot and short cycling. Compressor ohms at the high side of range, ordering compressor start device and capacitor.; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor) and 1 WPW10750849 (compressor)"

Near Bradley Ave, Los Angeles, CA 91342
Raymond H.

Raymond H.

WASHER MAYTAG MVWC565FW1 "Installed control, motor, shifter, capacitor. Tested unit. Unit functions as designed."

Near Goodvale Rd, Santa Clarita, CA 91387
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL IX6HHEXDSM01 "Installed glides, brackets, and harness. Tested unit. Unit functions as designed."

Near Sleepy Hollow Terrace, Glendale, CA 91206
Raymond H.

Raymond H.

WASHER MAYTAG MVWB765FC3 "Upon arrival UCD states unit stops intermittently. Tested and found overload, and off balance load. Also long drain code. Drain hose is improper, see pics. Cx also not loading properly. Unit functions as designed. Instructed cx on proper use and care of unit."

Near Sharp Ave, Los Angeles, CA 91331
Raymond H.

Raymond H.

DRYER WHIRLPOOL WED8500DC4 "Upon arrival cx states unit has AF code and takes long time to dry. Unit is 240 electric which is longer dry times, also venting from home is improper and venting on backside is crushed. See pics. Cx needs to repair venting for unit to operate. Uninstalled t functions as designed."

Near Varese Ct, Santa Clarita, CA 91355
Raymond H.

Raymond H.

OVEN WHIRLPOOL AGR5330BAB3 Upon arrival cx states unit display is dead. Found control roach infested. Documented Laney SR7724839962

Near Oxnard St, Los Angeles, CA 91401
Raymond H.

Raymond H.

RANGE JENN-AIR JDB9800CWP2 "Upon arrival tracks separated. Replaced tracks and tested, u it functions as designed."

Near Nolte St, Santa Clarita, CA 91387
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF520PADM6 "Upon arrival cx states door won’t close. Found cabinet falling apart, support boards have come undone causing dishwasher tub to twist. Informed cx they need the cabinets repairs. Took pics. Unit functions as designed."

Near Cedar Crest Dr, Santa Clarita, CA 91387
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDFE104DSS3 on arrival cx states unit had a film that gets worse over time. Found cx using powder soap not recommended for unit. Water temp at water heater is set to 115 which is too low this is a use and care concern. Unit functions as designed. Documented with Keisha SR 7724803029.

Near Wakefield Ave, Los Angeles, CA 91402
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed switch and tested, unit functions as designed."

Near Tibbetts St, Los Angeles, CA 91342
Raymond H.

Raymond H.

LAUNDRY WHIRLPOOL WTW5000DW1 "Upon arrival cx states unit won’t go to spin cycle. Tested and found stuck shifter. Replaced shifter and tested, unit functions as designed."

Near Marchant Ave, Los Angeles, CA 91342
Raymond H.

Raymond H.

WASHER MAYTAG MVWB835DW3 "Upon arrival cx states unit makes a squeal when filling with water, and dispenser drawer is rusting. Found water valve making excessive noise replaced valve and tested, unit functions as designed. Informed cx the dispenser drawer is usually cosmetic but will be covered this one time for cx satisfaction. Instructed cx about detergent overflow causing the metal to degrade. Installed drawer ."

Near Tribune St, Los Angeles, CA 91344
Raymond H.

Raymond H.

WASHER MAYTAG MVWC565FW1 "Upon arrival unit would not spin. Found burnt control, capacitor swollen, shifter stuck and motor not spinning. Needs capacitor, shifter, motor and control.; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (capacitor) and 1 W11162438 (cntrl-elec)"

Near Goodvale Rd, Santa Clarita, CA 91387
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFC300ESS01 Upon arrival FC hinges drooping and FC door liner separating not allowing proper seal to cabinet. Unit needs door and brackets.; ordrng 1 12977880SQ (dor-fip ss) and 1 WPW10330994 (bracket) and 1 WPW10330995 (bracket)

Near Terra Bella St, Los Angeles, CA 91331