Local Reviews
for Raymond

Rated 4.2 out of 5 stars based on 32 customer reviews

Map of Santa Clarita, CA

Excellent




The repair gentleman was kind, efficient and clean.


Map of Burbank, CA

Great service, on time and very nice.





Response from Appliance Repair Specialist:

Hello Mary, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Los Angeles, CA

Very poor costumer service




Men who answer the phone rude. Answer the phone people and technician are very concerned about their own convenient schedule instead of professionally follow a set up appointment.


Response from Appliance Repair Specialist:

Hello Sylvia, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Glendale, CA

Microwave repair




My service guy was very nice and polite. He came in did his work quickly and explained everything to me very well .


Response from Appliance Repair Specialist:

Hello Serina, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Raymond!


Map of Los Angeles, CA

Great Service




They fixed my washer and ordered the necessary parts for it to work. Grateful to their team with being flexible with my work schedule.


Response from Appliance Repair Specialist:

Hi Jose, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Raymond!


Map of Alhambra, CA

Emily





Response from Appliance Repair Specialist:

Hello Emily! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Raymond!


Map of Burbank, CA

great job





Response from Appliance Repair Specialist:

Hello Alex, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ray!


Map of Glendale, CA

Very professional and knowledgeable.




Raymond is a professional technician. fast and doing clean work.


Response from Appliance Repair Specialist:

Hello Mike, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Raymond!


Map of Santa Clarita, CA

Great Service





Response from Appliance Repair Specialist:

Hello Jessica, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Raymond!


Map of Los Angeles, CA

Great Service




He was on time, courteous, and informative. The job was done quickly. Thanks so much!


Response from Appliance Repair Specialist:

Hello Bonnie, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Raymond!


Amazingly Knowledgeable Technician!




Raymond is a real expert. He was so thorough in checking out my dryer and solved the problem so quickly. On top of that, he explained various aspects of my washer and dryer. He gave me all kinds of tips for keeping them well maintained and how the sensors work.


Response from Appliance Repair Specialist:

Hello Tanya, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Raymond!


Thank you Raymond!




Raymond did a great job, and we are, at this point in time, very happy with our refrigerator. It appears that Raymond may have solved the problem (a frost-free freezer frosting up) by replacing the door. This was a brand new refrigerator when the problem began, so we have no idea why it happened. Raymond is an extremely personable guy, and he has a great personality - great customer service!


Response from Appliance Repair Specialist:

Hi Anne, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Way to go, Raymond!


Professional





Response from Appliance Repair Specialist:

Hi Liliane, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Raymond!


JAVIER





Response from Appliance Repair Specialist:

Hello Javier! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Raymond!


Excellent service




The technicians knew the exact problem.


Response from Appliance Repair Specialist:

Hi Regina, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Raymond!


Jessica




Raymond was late but due to his truck breaking down. He was very informative and I followed his tips and trying to resolve the issues of both washer and dryer.


Response from Appliance Repair Specialist:

Hi Jessica, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Raymond!


Not really complete




The service repair person didn’t know what he was doing and he verbally explained it to me of what needed to be done. But on the invoice the Explanation was not there.So there is no way I could accurately describe to my plumber exactly what needed to be done. My biggest concern is that I’ll pay for a plumber but it will not fix the job because the dishwasher expert did not document exactly what he told me. I think all repairs or changes should be documented on the invoice.


Leslie




Great service. Great price. Happy everything went smoothly.


Ro




Good service. Long wait to get serviceman out.


Response from Appliance Repair Specialist:

Hi Kent, Thank you for your business and positive review. We look forward to working with you in the future.


RB





Response from Appliance Repair Specialist:

Hi Rick, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Raymond!


Ivan




I will never get this service again you suck.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.d


CRAIG




My dryer still takes a long time to dry. No difference on the repair


Response from Appliance Repair Specialist:

Hi Craig, Thank you for taking the time to respond to our review request! We appreciate your review. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible. We look forward to working with you in the future.


Great service





Response from Appliance Repair Specialist:

Hi Ubaldo, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Raymond!


Very professional





Response from Appliance Repair Specialist:

Hi Nicole, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Raymond! If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Barbara





Response from Appliance Repair Specialist:

Hi Barbara, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business. We look forward to working with you in the future.


Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF330PAHS1 Upon arrival unit would not wash. Tested and found bad motor. Need sump assembly.; ordrng 1 W11025157 (pump&motor)

Near Jasmine Court, Santa Clarita, CA 91351
Raymond H.

Raymond H.

WASHER WHIRLPOOL MHWE201YW00 "Upon arrival unit had F3E2 error code. Temp sensor in range at 15.3Kohms at 70F main harness has continuity. CCU needs to be replaced; ordrng 1 WPW10459454 (cntrl-elec)"

Near Hines Dr, Los Angeles, CA 90065
Raymond H.

Raymond H.

COOKTOP JENN-AIR JGS1450FS0 "Upon arrival left rear burner would not ignite until half rotation. Spark harness not. Working properly, Right rear and center have low flame. Gas valves not opening properly. Needs manifold.; ordrng 1 W10790618 (pipe-mnfld)"

Near Wilkinson Ave, Los Angeles, CA 91607
Raymond H.

Raymond H.

REFRIGERATOR MAYTAG MSF25D2EAS01 Part defective liner separating and seal falling out.; ordrng 1 LW10365655 (dor-fip ss)

Near Chisholm Ave, Los Angeles, CA 91406
Raymond H.

Raymond H.

RANGE WHIRLPOOL WEG745H0FS0 "Replaced base rail and level foot. Leveled unit. Tested unit, unit functions as designed."

Near S Avenue 50, Los Angeles, CA 90042
Raymond H.

Raymond H.

VENT HOOD JENN-AIR JXD7036YS2 Upon arrival cx stated she could not get the vent hood down. She pressed he button but it would not go down. This operates differently where you have to hold the button till the vent hood starts moving. Instructed cx on proper use and care of unit.

Near Glendale, CA 91204
Raymond H.

Raymond H.

WASHER WHIRLPOOL WFW9151YW "Upon arrival unit stacked, unit would not fill, water valves not opening properly. Tenant will unstack and make unit accessible.

Near N Central Ave, Glendale, CA 91202
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 Replaced controls and door. Tested unit unit functions as designed.

Near Cam De Villas, Burbank, CA 91501
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Upon arrival cx stated unit making loud noise in the middle of the night. Inspected and found no noise coming from unit. Even when compressor running. Instructed cx to continue use until noise is more constant. Unit passed all tests and is functioning as designed.

Near Canterbury Ave, Los Angeles, CA 91331
Raymond H.

Raymond H.

REFIRGERATOR WHIRLPOOL WRF560SEYM05 Upon arrival unit freezing in RC inspected and found RC temp at max setting. Set temps to manufacture recommended and instructed cx on proper use and care of unit. Unit functions as designed.

Near Winterdale Dr, Santa Clarita, CA 91387
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival unit would not drain. Disconnected drain hose from air gap and unit drained. Cx has restriction in plumbing. Unit functions as designed.

Near Madigan Dr, Santa Clarita, CA 91351
Raymond H.

Raymond H.

OVEN JENN-AIR JJW2430DS01 Upon arrival unit was installed during a home build and cx wanted to make sure unit is operating and installed properly to ensure installers properly installed unit and how to operate. Instructed cx on proper use and care of unit. Unit functions as designed at time of service.

Near Glendale, CA 91204
Raymond H.

Raymond H.

WASHER MAYTAG MVWB765FW2 "Upon arrival unit had F0E3. Code, inspected and found unit functioning as designed and no noise, instructed cx on proper loading. Found water drain pan bowed upwards toward stator, raised feet and tested, unit stopped making noise."

Near [3000 - 3136] Chaucer St, UNIT 44, Los Angeles, CA 90065
Raymond H.

Raymond H.

FREEZER WHIRLPOOL WRV986FDEM01 "Upon arrival unit had frost on right side of FC and unit would not make ice, found gap causing warm air leak due to hinges not operating properly. Also found obstructed waterline going to ice maker not allowing water to fill ice maker. Cleared obstruction and tested, ice maker filled. Unit needs hinges; ordrng 1 W10795768 (bracketRIGHT) and 1 W10795770 (bracket)"

Near Ben Lomond Dr, Glendale, CA 91202
Raymond H.

Raymond H.

WASHER WHIRLPOOL WTW4915EW2 "Upon arrival unit would make loud grinding noise when in use, found drive hub stripped allowing basket to move. Needs hub; ordrng 1 W10528947 (drive hub kit)"

Near Redfield Ave, Los Angeles, CA 90042
Raymond H.

Raymond H.

REFIRGERATOR WHIRLPOOL KFXS25RYMS2 "upon arrival unit would make loud noise when in use, tested and found compressor causing excessive noise the longer it runs; ordrng 1 W10168473 (compressor)"

Near Cambridge Dr, Burbank, CA 91504
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDTA50SAHW0 "Upon arrival unit would not wash. Found bad motor replaced wash motor and tested, unit functions as designed."

Near Penrose St, Los Angeles, CA 91352
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTM354DSS5 "Upon arrival gasket had fallen out of place and was damage by door. Replaced gasket and tested, unit functions as designed, no leaks found."

Near Norton Ave, Glendale, CA 91202
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Upon arrival RC not cooling. Diffuser passages frosted, not a defrost issue since evap if not frosted, found warm air leak on RC door. Need to seal cabinet due to excessive gaps as well as door not lining up with cabinet properly leaving a 1/4” gap when RC is closed. ; ordrng 2 8201711 (adhesive)s and 1 LW10803941 (dor-fip STAINLESS rc) and 2 W10761079 (filler)s and 1 WP2166037 (hinge-door) and 1 WP2201566 (shim) and 1 WP2325482 (hinge) and 2 WP542638 (grease)s"

Near N Columbus Ave, Glendale, CA 91202
Raymond H.

Raymond H.

WASHER WHIRLPOOL LSQ8000LQ1 "Upon arrival unit would not agitate, rust was found at bottom of tub and unit leaving water in tub. Inspected and found bad clutch, rusting agitator bolt that just falls apart when attempting to remove. Quoted cx for repair, cx declined. Will get new unit. Collected 115 card."

Near Waldran Ave, Los Angeles, CA 90041
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL KDTE104ESS2 "Replaced wash motor andtested, unit functions as designed."

Near W Spazier Ave, Burbank, CA 91506
Raymond H.

Raymond H.

REFIRGERATOR WHIRLPOOL WRT519SZDW02 upon arrival cx showed tech a video of noise he was worried about. This noise sounded like normal evap noises when unit started up. COntacted Tebor SR 7723435600 and discussed. This is not typical for the unit to develop this sort of noise but with temps being proper and unit functioning and not being able to duplicate the noise unit is functioning as designed and should be used.

Near E Valencia Ave, Burbank, CA 91501
Raymond H.

Raymond H.

WASHER WHIRLPOOL CAE2745FQ0 "Replaced motor and shifter, tested unit. Unit functions as designed."

Near Agnes Ave, Los Angeles, CA 91605
Raymond H.

Raymond H.

WASHER MAYTAG MVWB750YW0 "Replaced rotor, stator, lower harness and reps sensor. Tested unit unit functions as designed."

Near Arleta Ave, Los Angeles, CA 91331
Raymond H.

Raymond H.

WASHER MAYTAG MVWC565FW1 Cx cancelled at door. job compelete

Near Fellows Ave, San Fernando, CA 91340
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL MDBTT59AWW "Wash motor did in fact come with seal kits. Replaced wash motor and provided seal kits and tested, unit functions as designed."

Near Cohasset St, Los Angeles, CA 91605
Raymond H.

Raymond H.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Upon arrival dishes still had grime after cycle. Inspected and found no fault codes. Found cx not priming hot water and unit washing with cold water. Cx also not using rinse aid which causes bad dry performance. Instructed cx on proper use and care of unit. Unit functions as designed at time of service.

Near Camarillo St, Los Angeles, CA 91602
Raymond H.

Raymond H.

DRYER AMANA NGD4655EW2 "Upon arrival unit making noise when in use, found belt had slipped off of tensioner. Secured belt and instructed cx on proper loading of unit. Unit functions as designed."

Near Haven Way, Burbank, CA 91504
Raymond H.

Raymond H.

RANGE JENN-AIR JGRP436WP01 "Replaced fan motor and tested, motor making noise and unit still throwing error code. Need to replace Appliance manager and blower; ordrng 1 W10888661 (cntrl-elec) and 1 WPW10245511 (blower)"

Near Leeridge Terrace, Glendale, CA 91206
Raymond H.

Raymond H.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "upon arrival unit would have particles inside water and ice for some time after changing water filter. Contacted Kevin SR 7723425696 and discussed, was informed this is the filter causing and cx should replace filter if it’s bad. Cx wants filter ordered; ordrng 1 F2WC9I1 (filter)"

Near E Palm Ave, Burbank, CA 91501
Raymond H.

Raymond H.

RANGE WHIRLPOOL WFG361LVB2 Upon arrival oven wasn’t hot enough and cooktop takes too long to ignite. Found faulty igniter and burner head and caps.; rqstng P&A on 1 WP9758079 (igntr-oven) and 1 WPW10170554 (cap-burner) and 1 WPW10406243 (burnr-head) and 2 WPW10406283 (burnr-head)s and 1 WPW10406797 (burnr-head)

Near Shadyglade Ave, Los Angeles, CA 91605
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced evap motors and thermistors. Tested unit, unit has good air flow. Unit needs to regulate to proper temps."

Near Farmdale Ave, Los Angeles, CA 91602
Raymond H.

Raymond H.

WASHER MAYTAG MVWX655DW1 Upon arrival unit would not spin or agitate. Found faulty capacitor.needs Capacitor; ordrng 1 W10843769 (CAPACITOR)

Near Highland View Ave, Los Angeles, CA 90041
Raymond H.

Raymond H.

DRYER MAYTAG MGD5500FW0 "Upon arrival unit would intermittently heat, and cx had to run multiple loads to dry. Inspected and found loose connection at gas coil. Secured connection and tested, unit functions as designed."

Near S Baldwin Ave, Arcadia, CA 91007
Raymond H.

Raymond H.

DISHWASHER KITCHENAID KDTE104ESS4 "Upon arrival unit would not wash. Found bad motor, replaced sump assembly and tested, unit functions as designed."

Near N Florence St, Burbank, CA 91505
Raymond H.

Raymond H.

MICROWAVE WHIRLPOOL KMBS104ESS02 "Upon arrival unit door would not sit at a 90degree angle. Contacted Andy SR 7723407591 and discussed, was informed this is normal operation. Directed cx to WP CX service if they had any further questions. Unit functions as designed at time of service."

Near Risa Pl, Glendale, CA 91208
Raymond H.

Raymond H.

OVEN WHIRLPOOL WFG320M0BS3 "Upon arrival igniter would not glow. Found no voltage at igniter. Replaced control and tested, unit still not glowing. Needs harness and new igniter.; ordrng 1 W10182840 (harns-wire) and 1 W11176454 (IGNITER) and 1 WPW10701462 (harns-wire)"

Near Canada Blvd, Glendale, CA 91208
Raymond H.

Raymond H.

DRYER MAYTAG MGDB765FW0 "upon arrival unit kept shutting down with clean lint screen illuminated. Contacted Austin SR 7723408639 and discussed, was informed to ohm exhaust thermistor. Found thermistors bad. Replaced and tested, unit functions as designed."

Near N Reese Pl, Burbank, CA 91504
Raymond H.

Raymond H.

WASHER MAYTAG MVWB765FW1 "Job created in home, Upon arrival washer was hard to start and unit buttons would not work. Inspected and found unit work no as designed, cx was unaware this unit is not a mechanical touchpad. Instructed cx on proper use and care of unit."

Near N Reese Pl, Burbank, CA 91504
Raymond H.

Raymond H.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Upon arrival unit leaking, found cracks in water tubing, replaced tubing and tested, unit functions as designed."

Near Indianola Way, La Cañada Flintridge, CA 91011