Local Reviews
for Randy

Appliance Repair Specialist Rated 4.5 out of 5 stars based on 110 customer reviews

Map of Los Angeles, CA

Great timely service




Review of Appliance Repair Specialist

The repairman was punctual, we’ll dressed and efficient. He made an extra effort to meet COVID-19 safety concerns. He wore mask and gloves and foot coverings. I felt comfortable


Map of Los Angeles, CA

Sara




Review of Appliance Repair Specialist

Randy was great


Map of Los Angeles, CA

homeowner




Review of Appliance Repair Specialist

Great service!!!


Map of Los Angeles, CA

Great service




Review of Appliance Repair Specialist

Great service and very polite


Map of Los Angeles, CA

The technician was very knowledgabl and helpful




Review of Appliance Repair Specialist

The only concern i that some of the burners are misaligned which I didn't notice until after the technician departed. I don't know if this will affect overall performance. Thank you again


Map of Los Angeles, CA

Great service




Review of Appliance Repair Specialist


Map of Los Angeles, CA

was on time worked professionally with covid mask on entire time




Review of Appliance Repair Specialist


Map of Los Angeles, CA

Polite and knowledgeable




Review of Appliance Repair Specialist


Map of Los Angeles, CA

Awesome services




Review of Appliance Repair Specialist

Awesome people Clean and Fast service Always on time 👍🏼


Map of Los Angeles, CA

Excellent Service




Review of Appliance Repair Specialist

Randy was the technician who came to repair my dryer. He was professional and solved the problem.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Appliance Repair and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Fast, on time, professional


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Yvonne




Review of Appliance Repair Specialist

Randy showed up on time and identified the problem right away and within minutes it was fixed


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.


Marco




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


See below.




Review of Appliance Repair Specialist

Excellent service from knowledgeable gentleman. Have a contract for refrigerator so there was no charge at the time.


Response from Appliance Repair Specialist:

Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.


Andrea




Review of Appliance Repair Specialist

Great service. Very professional, reliable, courteous and knowledgeable. He did a great job!


Grump




Review of Appliance Repair Specialist

Very poor communication skills. He is a grump. Lacks customer service sills. Good tech skills


Response from Appliance Repair Specialist:

Hi Jeff. Thank you for writing a review. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Hripsime




Review of Appliance Repair Specialist

He was very good


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Service was OK person came was on time looked at my refrigerator but quote was extremely much higher than I anticipated labor costs were triple than w




Review of Appliance Repair Specialist

Labor rate too high


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Great service!




Review of Appliance Repair Specialist

Quick and professional service!


Good service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Great




Review of Appliance Repair Specialist

Satisfied with service. Technician was professional. Appreciated being informed when technician would arrive.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Randy. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Excellent service from Randy to fix my refrigerator




Review of Appliance Repair Specialist

Randy was very professional, friendly, and helpful. He came with a mask and gloves, and booties to wear over shoes. He was fast and effecient.


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Randy at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Gail




Review of Appliance Repair Specialist

Great experience perfect customer service


Response from Appliance Repair Specialist:

Thank you for the awesome review, Appliance Repair strives for such service! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Randy C.

Randy C.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Installed control board and harnesses. Unit now works but interlock switch is not responding properly after installing back into cabinet customer wants next Friday OK. ; schdld next appmnt for 7/17 FRI !

Near Burbank Blvd, Los Angeles, CA 91356
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Defrosted freezer evap. Removed and replaced harness evap motor and blade. Tested now working as designed job complete

Near Victory Blvd, Los Angeles, CA 91335
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is unaccessible . Found had to wait for rv to be pulled into shop. When pulled in Found not plugged in can’t verify if it’s cooling been off for days... Waited for this just to diagnose.... bad compressor and bad fan. Unit is inside and rV. Absolutely need time for repair. ; ordrng 1 W10309988 (compressor) and 1 W11127829 (motor-cond) and 1 WP2315549 (evap fan motor)

Near Pico Canyon Rd, Stevenson Ranch, CA 91381
Randy C.

Randy C.

FREEZER WHIRLPOOL WRS555SIHZ00 Found door not closing properly in freezer side. Heated with heat gun and unit will seal now but hinges are off. Right door doesn’t have 5/16 nut to tighten and lower door. Needs hinges for properly closing of doors or problem will persists. ; ordrng 1 W11095731 (cam-door) and 1 W11397972 (CAM) and 1 W11398787 (CAM LEFT DOOR) and 1 W11399415 (DOOR HINGE. )

Near Arroyo Ct, Castaic, CA 91384
Randy C.

Randy C.

DOUBLE OVEN KITCHEN AID KEBC277KBL0 Found cx wants quote for glass change. Both glasses wants. Cx said she had gave the office her credit card info. Called office. They don’t have the info. Apologized. . Informed I can quote her for job . Refer to kitchen aid. SR#7728209116.

Near Greenbriar Dr, Los Angeles, CA 91356
Randy C.

Randy C.

OVEN WHIRLPOOL RBD305PDQ7 Started taking quickfix,customer declined continuing with route

Near Durant Pl, Stevenson Ranch, CA 91381
Randy C.

Randy C.

REFRIGERATOR JENN-AIR JS42SSDUDE01 Found loud compressor making winding noise. Found no leaks detected will need sealed system job replacement of compressor.; ordrng 1 W10913906 (coupler) and 1 W11103181 (compressor)

Near Shirley Ave, Los Angeles, CA 91324
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found unit not holding temps read 49 customer had it at 33°F. No obstruction no ice build up. All seals working properly. found all ops running control issue possibly. Fan could be becoming week also replacing fan. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11334745 (EVAP MOTOR)

Near Rupert Ave, Los Angeles, CA 91316
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRFC704FPS00 Found unit frozen at evap cover.Needs to be defrosted and evap thermistor to be located properly. ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)

Near Ostrom Ave, Los Angeles, CA 91316
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Removed and replaced switches now working no more Alarm going off. Cx wants ice maker off. Cx has no after connection to fridge. Job complete

Near Weslin Ave, Los Angeles, CA 91423
Randy C.

Randy C.

RESIDENTIAL REFR KITCHEN AID KRSC503ESS01 Removed and replaced ice maker switches and wire now working. Should have ice tonight customer OK. Job complete

Near Devon Ln, Santa Clarita, CA 91350
Randy C.

Randy C.

DISHWASHER KITCHENAID KDTE334GPS0 Found not filling with water Customer had water off. Tested unit fills but motor is very weak Bad motor scheduled for Wednesday as long as parts come in ; ordrng 1 W11178672 (pump&motor)

Near Mesa Verde Way, Los Angeles, CA 91342
Randy C.

Randy C.

COOKTOP KITCHENAID KGCU467VSS01 Cx cancelled at door. Found breaker flipped. Okayed.

Near Mirabel Way, Los Angeles, CA 91326
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Defrosted evap. Removed and replaced control harness and thermistor. Now cooling properly. Job complete.

Near Cantara St, Los Angeles, CA 91306
Randy C.

Randy C.

WASHER WHIRLPOOL WTW5500ST0 Found leaking water at water valve. Needs new valve ; ordrng 1 WP8578343 (valve)

Near Lemay St, Los Angeles, CA 91335
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Fodjfreexing foods in the fridge section. Found torn gasket needs replaced. Psp part didn’t schedule. ; ordrng 1 W10830162 (gasket-fip)

Near Domino St, Los Angeles, CA 91335
Randy C.

Randy C.

DISHWASHER MAYTAG MDB4949SDZ0 Found unit not responding found locked Control panel. Unlock control panel for three seconds unit now working. Showed client unit now works customer approved. Job Complete

Near Alonzo Ave, Los Angeles, CA 91316
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ "Customer said there wasn’t enough shelves canon shelves was Was normal shelves are there. Customer wants more shelves. Found customer concern water not cold enough customer instruct on using care of water and reservoir. Customer instruct on doors, front doors are closing properly no issue with door. I’ll ops normal job complete."

Near Woodman Ave, Los Angeles, CA 91423
Randy C.

Randy C.

LAUNDRY WHIRLPOOL WFW92HEFC0 Found not dispensing soap. Detergent dispenser clogged with black mold. Needs replaced also touch pad not responding on one key. Needs console fascia. ; rqstng P&A on 1 W10862190 (dispenser) and 1 W10911024 (panel-cntl)

Near Emelita St, Los Angeles, CA 91356
Randy C.

Randy C.

MICROWAVE WHIRLPOOL WMH32519HZ5 Found microwave not working no power replace with a fuse found interlocks not working not reading properly needs interlocks a new fuse. ; ordrng 1 W10138793 (fuse) and 1 W11244494 (interlock)

Near Delano St, Los Angeles, CA 91316
Randy C.

Randy C.

DISHWASHER MAYTAG MDB4949SDZ0 Found unit not responding found locked Control panel. Unlock control panel for three seconds unit now working. Showed client unit now works customer approved. Job Complete

Near Alonzo Ave, Los Angeles, CA 91316
Randy C.

Randy C.

WASHER WHIRLPOOL WFW6620HC0 Removed and replaced all parts ordered. . Now working as designed no more leaks. Job complete

Near Devonshire St, Los Angeles, CA 91325
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KSSC42QTS02 Found iced over at the dispenser area. Bad motor flap won’t dispense. ; ordrng 1 WPW10546285 (motor)

Near Algiers St, Los Angeles, CA 91326
Randy C.

Randy C.

DRYER MAYTAG MLG26PRBWW Found board not working on top dryer. Needs new control Also needs a vent cleaning. Vent is backed up. Cx needs professional to clean vent in store. Needs new board. if they want unit fixed. ; ordrng 1 W11398779 (CONTROL )

Near Tampa Ave, Los Angeles, CA 91324
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Found loose handle tightened for client. Client wanted right door to flush with left door. Adjusted door and found not closing properly. Cx approves job complete.

Near Elkwood St, Los Angeles, CA 91304
Randy C.

Randy C.

DISHWASHER JENN-AIR JDB9000CWP2 Found unit not draining. Found bad drain pump. Quoting for job. Cx nanny was home told me he wants it fixed ok. Service call 115 Labor 140 WPW10348269 drain pump 71.02 275.72 total due Removed and replaced pump now working no more issues. Advised client total. Client wants me to bull the doctor. Informed office will have to collect we do not bill. Called office and spoke with Cher and she informed me she will call client and collect. Will collect refrigerator quote on return visit. Nothing collected on my end. Refer client to office. Dishwasher is fixed 275.72 balance due

Near Cody Rd, Los Angeles, CA 91403
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Found evap motor not running needs new fan also needs harness. Bimetal is split. Blade fan upgrade as well cx okayed. ; ordrng 1 W11405276 (HARNESS EVAP) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)

Near Victory Blvd, Los Angeles, CA 91335
Randy C.

Randy C.

DISHWASHER WHIRLPOOL KUDS02FRBL1 Removed and replaced control link n latch. Now working as designed job complete

Near Los Alimos St, Los Angeles, CA 91311
Randy C.

Randy C.

RESIDENTIAL REFR KITCHEN AID KRSC503ESS01 Found faulty ice maker won’t maker ice ran diagnostics. And ice maker faulty motor. Wouldn’t cycle. Unit door switch bad as well doesn’t detect ice bucket. Set up for Wednesday. ; ordrng 1 W10646076 (wire-jumpr) and 1 W10873791 (icemaker) and 1 W10918003 (switch-rkr) and 1 W11123943 (switch)

Near Devon Ln, Santa Clarita, CA 91350
Randy C.

Randy C.

REFRIGERATOR MAYTAG MFI2570FEZ02 Found not dispensing. Properly. Clog. In filter head. Not sure if filter being used is factory standard and causing issues with the flow. Client did replace filter two weeks ago and had issues even before with low water pressure water comes from washer water line goes under home then back up to fridge but washer is in the kitchen so like 12 feet. Valve seems ok but will order filter head ; ordrng 1 W11346622 (RESERVOIR )

Near Matilija Ave, Los Angeles, CA 91423
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found switch is faulty making noise saying doors open when it’s not. Scheduled for Wednesday customer OK ; ordrng 1 W11123943 (switch) and 1 W11384469 (SWITCH)

Near Weslin Ave, Los Angeles, CA 91423
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KSC24C8EYP02 Found loosing cool in freezer. Found cooling but barely holding freeze at -5. Cx trying his best not to loose food will need to do sealed system job on unit. Need to identify leak and replace evap. ; 1 W10309988 (compressor) and 1 W10913906 (coupler) and 1 WPW10239732 (evaporator) and 1 WPW10643261 (evaporator)

Near Libbit Ave, Los Angeles, CA 91436
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Found won’t properly switch from ice cubes to crushed. Needs new solenoid. ; ordrng 1 WPW10309866 (solenoid) and 1 WPW10317991 (motor)

Near Victory Blvd, Los Angeles, CA 91335
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRF555SDHW02 Upon arrival Cx asked where part was. Had no part. Cx was told yesterday they rescheduled because part was not in. Apologized.Found slow ice maker. Barely made ice. Ordering ice maker. ; ordrng 1 WPW10300024 (icemaker)

Near Capistrano Ave, Los Angeles, CA 91307
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRB533CZJZ00 Found not cooling in both sections compressor was running was hot at touch well replace compressor and install UV dryer scheduled for the 14th; ordrng 1 W10913906 (coupler) and 1 W11370574 (COMPRESSOR )

Near Winnetka Ave, Los Angeles, CA 91324
Randy C.

Randy C.

MICROWAVE KITCHENAID KMBS104ESS03 Blown fuses due to bad interlocks. Ordering parts. ; ordrng 2 423107570871 (spring)s and 1 461967750494 (support) and 4 W10211972 (switch)s and 2 W11214928 (INTERLOCK)s and 2 WPW10120235 (rod-rel)s and 1 WPW10128850 (arm)

Near W Piccadilly Ln, Los Angeles, CA 91326
Randy C.

Randy C.

REFIRGERATOR WHIRLPOOL WRB322DMBW00 Concerned makes noise and had frost. Unit hasn’t frosted up in a couple of days per cx. Found all foods frozen and cooling in the fresh food evap section. Damper turned on and compressor kicked on. Damper door made lot of noise. Would replace. Cx said compressor is super noisey. Not. True found noise normal. Honestly very quiet to me client said it’s louder than the old one wants the old one. Said I don’t got the old one client wants second opinion wants dif tech. Refered to office. compressor is not needed. ; ordrng 1 WPW10594330 (control)

Near McLennan Ave, Los Angeles, CA 91343
Randy C.

Randy C.

DRYER WHIRLPOOL WGD6620HC1 Found dryer had noise while unit was tumbling. Was not able to duplicate noise Cx said it has went away. Confirmed all ops normal unit working as designed cx instruct on use and care job complete

Near Addison St, Los Angeles, CA 91423
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KBFN502EBS02 Checked parts and found black bushings missing. Researched on Marc one and Found the parts. Scheduled for Friday ; ordrng 2 W10484913 (hing-bushg)s

Near Vercelli Way, Los Angeles, CA 91326
Randy C.

Randy C.

DISHWASHER KITCHENAID KDTE334GPS0 Cx not home. Informed to call office and reschedule.

Near Steven Dr, Los Angeles, CA 91436