Local Reviews
for Randy

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 34 customer reviews

Map of Los Angeles, CA

Good service but not fixed the problem




Review of Appliance Repair Specialist

He was a nice knowledgeable guy but unfortunately not solved my issue.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Santa Clarita, CA

Great!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Los Angeles, CA

Poor performance




Review of Appliance Repair Specialist

Totally incompetent job out twice for the same problem without solvyit. He said last time he was 99.99% positive it would work. It didn’t. No investigation just replace how often do you get two bad units in a row? No solutions just a lot of phone calls to get new work orders. Poor performance


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Map of Los Angeles, CA

Man with quick hands




Review of Appliance Repair Specialist

AFTER TWO TRY'S WITH OTHER, THIS GUY ASSURED ME IT WAS GOING TO RUN LIKE NEW AND THE NEXT DAY ALL WAS RIGHT.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of Castaic, CA

Wonderful Service




Review of Appliance Repair Specialist

Our technician was thorough and efficient and explained everything to me in detail. Wonderful!


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Los Angeles, CA

Worked quickly and did a great job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of San Fernando, CA

Refrigerator door repair




Review of Appliance Repair Specialist

The tech that came out was amazing, friendly and quick. I couldn't have asked for anything more. He answered my question and went the extra mile to make sure we were satisfied with the service and he even fixed other issues we did not even notice the 1st time.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Los Angeles, CA

Great service




Review of Appliance Repair Specialist

Randy was very professional and competent.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of Santa Clarita, CA

Darise




Review of Appliance Repair Specialist

Repair was done. Left msg after hours same day stating it errored out in March mutes on first load. Contacted Whirlpool—they are replacing dryer, again. This model is a LEMON! Service was great—product substandard!


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Los Angeles, CA

Fridge needed a part and he got it!!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Quick service




Review of Appliance Repair Specialist

Randy came 10 min earlier than the noon-3 scheduled appointment. I was not quite ready, but he was patient & understanding. There were two minor issues with the range. He fixed both rather quickly - under 30 min. The range was under warranty, so I didn't have to pay anything. Overall, that's excellent service.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great Great Service!!!




Review of Appliance Repair Specialist

He was fast clean and efficient


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Very impressive




Review of Appliance Repair Specialist

Quick service. Tech prompt and knowledgeable


Great Service




Review of Appliance Repair Specialist

These guys are great! Highly recommend!


Response from Appliance Repair Specialist:

Hello Nisha, Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Awesome service




Review of Appliance Repair Specialist

Awesome


Response from Appliance Repair Specialist:

Hello Christine, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Great Service - I would recommend to all!




Review of Appliance Repair Specialist

AWESOME! Neat, Clean, Timely and Respectful


Response from Appliance Repair Specialist:

We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


In the 2 service calls, Randy diagnosed the problems correctly and it looks, so dar, tthat he fixed them.




Review of Appliance Repair Specialist

Hope i do not need your services again for the same washing machine, but if i do, send Randy.😊


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Quick Service




Review of Appliance Repair Specialist


Excellent service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Loryn, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Good work by Repairman!




Review of Appliance Repair Specialist

Randy Jackson came out to fix our refrigerator's ice maker, and we were very happy with his professionalism and great attitude. He did a very good job, and we thank him for it!


Response from Appliance Repair Specialist:

Hello Marceline, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


KitchenAid Fridge Repair




Review of Appliance Repair Specialist

I had a bad experience with a previous repair company, and my experience couldn't have been more different this time. The tech was incredibly knowledgable and friendly and got everything fixed in no time.


Response from Appliance Repair Specialist:

Hello Ethan, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Carlos




Review of Appliance Repair Specialist

Great job Randy


Response from Appliance Repair Specialist:

Hello carlos, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Expertise Service




Review of Appliance Repair Specialist

The technician diagnosed the problems quickly and fixed them in a timely fashion.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Great Service




Review of Appliance Repair Specialist


Randy J.

Randy J.

WASHER MAYTAG MHWE500VW11 Cc getting suds code when in middle of cycle. f29 f21 f25 error codes during test. No failures during tests. Found all functions working as designed. Unit suds code pops up for cx. There is an issue pressure sensor must read that too much soap was used. Per tech sheet. Ran drain and spin cx needs to run cycle with no Clyde’s after w no soap. Cx aware has afresh tablets as well. Unit working as designed now.

Near Burton St, Los Angeles, CA 91605
Randy J.

Randy J.

DRYER MAYTAG MED6630HW0 Found major vent restriction dryer has vent going down and under footstep. Absolutely no air coming from the vent outside. No airflow. Cx dryer gets hot because of this. Needs vent cleaning. Not covered not done by me. Referring to vent cleaning Dryer working as designed job complete

Near Sunnyslope Ave, Los Angeles, CA 91423
Randy J.

Randy J.

RANGE JENN-AIR JGRP548HL00 Found leaking from valve. Found not connected all the way. Secured unit valve and tested now working as designed cx approves job.

Near W Birmingham Way, Los Angeles, CA 91326
Randy J.

Randy J.

COOKTOP WHIRLPOOL G9CE3065XB00 Found not turning on breaker ok. Unit is misfired wire is burnt while checking electrical unit wires sparked up n I can see a short tear on house side. Cooktop ok needs electrician out. Cx okayed.

Near Baird Ave, Los Angeles, CA 91326
Randy J.

Randy J.

DRYER AMANA NGD4655EW2 Found timer not advancing needs new timer. Ordering timer ; ordrng 1 W10857611 (timer)

Near St Clair Ave, Los Angeles, CA 91605
Randy J.

Randy J.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 \\

Near Plummer St, Los Angeles, CA 91402
Randy J.

Randy J.

REFRIGERATOR KITCHEN AID KBSD608ESS01 Removed and replaced door. Unit now working as designed ice bin now locks. Job completed

Near Estrella Pl, Los Angeles, CA 91326
Randy J.

Randy J.

REFRIGERATOR WHIRLPOOL WRF560SMYE02 Found unit frosted over in feeezer. Unit door was not closing properly showed cx door needs to be properly closed or ice ice build up. Kids in home. Advised to make sure kids don’t open n Leave door open. Unit working as designed. Cx will defrost unit is in garage empty outside. Wait 24 for defrost then will be ok. Unit working as designed.

Near Londelius St, Los Angeles, CA 91343
Randy J.

Randy J.

REFRIGERATOR WHIRLPOOL KRSF505ESS01 Removed and replaced door. Now working as designed

Near Tampa Ave, Los Angeles, CA 91356
Randy J.

Randy J.

DISHWASHER KITCHENAID KUDE70FXSS5

Near Noeline Ave, Los Angeles, CA 91436
Randy J.

Randy J.

DISHWASHER KITCHENAID KDTE104ESS1 Removed and replaced dispenser now working as designed

Near Sloan Canyon Rd, Castaic, CA 91384
Randy J.

Randy J.

TRASH COMPATOR WHIRLPOOL KTTS505ESS0 Removed and replaced cabinet and bearings. Tested. Now working as designed cx approves job

Near Ricasoli Way, Los Angeles, CA 91326
Randy J.

Randy J.

KITCHEN KITCHENAID KDPE234GPS0 Removed and replaced control and thermostat now working as designed. Job complete

Near Arriba Dr, Los Angeles, CA 91356
Randy J.

Randy J.

DISHWASHER KITCHENAID KDTE104ESS1 Found dispenser not closing door closes properly. Unit needs new dispenser ; ordrng 1 W10861000 (detergent dispenser)

Near Sloan Canyon Rd, Castaic, CA 91384
Randy J.

Randy J.

REFRIGERATOR KITCHENAID KRFC300EWH01 Removed gear unit pulled and doesn’t come out properly needs sliders with holders of the door. Ordering parts. ; ordrng 2 12002497 (gear )s and 2 WP13055901 (slide)s and 1 WPW10330994 (bracket R) and 1 WPW10330995 (bracket L)

Near Santa Rita St, Los Angeles, CA 91356
Randy J.

Randy J.

REFRIGERATOR WHIRLPOOL WRT541SZDW00 Doors not sealing needs new doors. Ordering doors. ; ordrng 1 LW10646224 (dor-fip) and 1 LW10646225 (dor-fip)

Near Whites Canyon Rd, Santa Clarita, CA 91351
Randy J.

Randy J.

DISHWASHER KITCHENAID KDTM404EBS3 Removed and replaced panel console And stud. Now working as designed job complete

Near Raymer St, Los Angeles, CA 91325
Randy J.

Randy J.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Removed and replaced cover and control now working as designed job complete.

Near Woodley Ave, Los Angeles, CA 91436
Randy J.

Randy J.

WASHER WHIRLPOOL WFW95HEDW0 Removed and replaced pump sensor dispenser and screw now working as designed. Job complete

Near Ballinger St, Los Angeles, CA 91343
Randy J.

Randy J.

FREEZER WHIRLPOOL WRS588FIHV00 Found unit not leveled found unit needed adjusting. Adjusted door now working as deishje cx approves also instructed on properly dispensing water. Cx approves job.

Near Wilbur Ave, Los Angeles, CA 91356
Randy J.

Randy J.

OVEN WHIRLPOOL WFG320M0BS3 Not starting bake or broil. Found no voltage to gas regulator to initiate ignition bad control removed and replaced controls tested now working as designed job complete

Near Moorpark St, Los Angeles, CA 91423
Randy J.

Randy J.

DRYER WHIRLPOOL WGD4815EW2 Found making tumbling noise. Found bad wheels. Removed and replaced dryer repair kit now working as deisgnd job complet

Near Copper Hill Dr, Santa Clarita, CA 91350
Randy J.

Randy J.

DISHWASHER KITCHENAID KDTM404ESS3 Did not receive control spoke with Robert and dispatch informed him to update customer. Ordering part; ordrng 1 W11305305 (CNTRL ELEC)

Near Lisburn Pl, Los Angeles, CA 91326
Randy J.

Randy J.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced door. Now working as designed.

Near Foothill Blvd, Los Angeles, CA 91342
Randy J.

Randy J.

BUILT IN MICRO WHIRLPOOL KBMS1454SSS1 Cx had no issue w mw. Job complete

Near Stoneview Dr, Los Angeles, CA 91423
Randy J.

Randy J.

REFRIGERATOR KITCHENAID KRSC503ESS01 Removed and replaced evap insulation motor evap harness thermistor and put thermistor in correct place with zip tie. Now working as designed job complete

Near Firmament Ave, Los Angeles, CA 91436
Randy J.

Randy J.

REFRIGERATOR KITCHEN AID KRFF707ESS01 Removed and replaced controls now working as designed. Job complete

Near Chimineas Ave, Los Angeles, CA 91335
Randy J.

Randy J.

REFRIGERATOR KITCHENAID KFIS25XVMS9 Found appliance not making ice found unit with water but not dispensing ice removed and replaced ice maker assembly unit now working filled with water. Ok unit will make first batch in 4 to 6 hours job complet.

Near Sandringham Ct, Los Angeles, CA 91326
Randy J.

Randy J.

REFRIGERATOR MAYTAG MFI2269VEM10 Found the unit not making ice. FOund bad ice maker removed and replaced ice maker. Now working as designed. Filed unit will make ice about4 to 6 hours. Job complete

Near Hatteras St, Los Angeles, CA 91356
Randy J.

Randy J.

WASHER MAYTAG MHW6630HC0 Found Unit working as designed. tested ok. Job complete

Near Natick Ave, Los Angeles, CA 91343
Randy J.

Randy J.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Found dispenser spring broken off removed and replaced dispenser. Now working as deisgend. Cx approves.

Near Haynes St, Los Angeles, CA 91406
Randy J.

Randy J.

KITCHEN KITCHENAID KUDS30FXSS0 Found broken adjusters. Removed and replaced adjusters now working as designed job complete

Near Emelita St, Los Angeles, CA 91401
Randy J.

Randy J.

RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 Found not making ice. Unit does pass all tests. When I insert ice bucket unit does not detect ice bucket there is a short somewhere in wire from switch. Needs new door. Ordering door ; rqstng P&A on 1 LW10691266 (dor-fip)

Near Amigo Ave, Los Angeles, CA 91324
Randy J.

Randy J.

WASHER WHIRLPOOL WTW4800BQ1 Removed and Replaced every part. Did not need control board. Unit working as deisgned now job complete

Near Melvin Ave, Los Angeles, CA 91356
Randy J.

Randy J.

FREEZER WHIRLPOOL WRF535SWHZ02

Near Zelzah Ave, Los Angeles, CA 91316
Randy J.

Randy J.

WASHER MAYTAG MVWB800VQ0

Near Royal Oak Rd, Los Angeles, CA 91436
Randy J.

Randy J.

REFRIGERATOR WHIRLPOOL MTB2156DEB

Near Clark St, Los Angeles, CA 91411
Randy J.

Randy J.

RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05 Found unit not closing properly in freezer has build up of ice. Fan compromised. Removed ice with steamer removed and replaced fan. Now working as designed. Advised to make sure door is closed. Cx okayed job complete.

Near Tiara St, Los Angeles, CA 91401
Randy J.

Randy J.

DISHWASHER JENN-AIR JDB9800CWP2 Removed and replaced motor. Now working as designed no leaks. Job completed.

Near Chimineas Ave, Los Angeles, CA 91356
Randy J.

Randy J.

RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 Found Icemaker with no ice temperatures in freezer are up to par for ice maker. Unit ice maker not working during tests ordering ice maker. Cx requesting earlier for tomorrow. Also ordering UI; ordrng 1 W10873791 (icemaker) and 1 WPW10758681 (cntrl-elec)

Near Amigo Ave, Los Angeles, CA 91324