Local Reviews
for Randy

Appliance Repair Specialist Rated 4.5 out of 5 stars based on 43 customer reviews

Map of Los Angeles, CA

Very thorough repairman




Review of Appliance Repair Specialist

Randy was very prompt, very professional, and trying very hard to find the cooling issue


Map of Los Angeles, CA

Service




Review of Appliance Repair Specialist

Randy did what he was dispatched to do and that was to replace a valve in the water/ice dispenser. Water/ice dispenser is still leaking, valve replacement did not work. Seems be design flaw. I did not rate cost/pricing because refrigerator is under warranty.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Map of Santa Clarita, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Los Angeles, CA

Zero Stars




Review of Appliance Repair Specialist

The service request was to fix the ice machine in the freezer. The technician advised me that he fixed it. Later in the day when I went to get ice from the machine, the ice tray didn't even open let alone make ice. I now have two problems: No Ice and I am unable to open the tray drawer. When I called the provider to follow-up, I spent all afternoons trying to resolve and advise the problem was not only not fixed, but I had a new problem. I spoke to 6 different employees and no one was able to help. I was placed on hold for approximately 15 minutes for each of the six people that never helped me. I called back to follow up today, and was told the ticket is closed and to contact Kitchen Aide all over again to open another request for repair. The tech did not fix the problem but created a second problem.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Map of Los Angeles, CA

Excellent Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Stevenson Ranch, CA

Fast, prepared, prompt and knowledgeable




Review of Appliance Repair Specialist

Randy was prompt, quick and most importantly, he had the part.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of San Fernando, CA

Great attitude, punctual and very knowledgeable of the product.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Castaic, CA

Albert




Review of Appliance Repair Specialist

Assistance with the product by the manifactiar was great and covered the damage done to the item by the seller, Pacific Sales in Valencia. The seller mishandled the incident which they caused but it was taken care of by the representative of the Company whio responded to the buyers home to fix the issue!


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Santa Clarita, CA

Excellent service!




Review of Appliance Repair Specialist

Randy was extremely professional, polite and called ahead of time to let me know his arrival time. He offered additional information to help maintain my appliance. I appreciated his respectful and polite attitude and would highly recommend him to anyone.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Los Angeles, CA

Good service but not fixed the problem




Review of Appliance Repair Specialist

He was a nice knowledgeable guy but unfortunately not solved my issue.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Poor performance




Review of Appliance Repair Specialist

Totally incompetent job out twice for the same problem without solvyit. He said last time he was 99.99% positive it would work. It didn’t. No investigation just replace how often do you get two bad units in a row? No solutions just a lot of phone calls to get new work orders. Poor performance


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Man with quick hands




Review of Appliance Repair Specialist

AFTER TWO TRY'S WITH OTHER, THIS GUY ASSURED ME IT WAS GOING TO RUN LIKE NEW AND THE NEXT DAY ALL WAS RIGHT.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Wonderful Service




Review of Appliance Repair Specialist

Our technician was thorough and efficient and explained everything to me in detail. Wonderful!


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Worked quickly and did a great job




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Refrigerator door repair




Review of Appliance Repair Specialist

The tech that came out was amazing, friendly and quick. I couldn't have asked for anything more. He answered my question and went the extra mile to make sure we were satisfied with the service and he even fixed other issues we did not even notice the 1st time.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

Randy was very professional and competent.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Darise




Review of Appliance Repair Specialist

Repair was done. Left msg after hours same day stating it errored out in March mutes on first load. Contacted Whirlpool—they are replacing dryer, again. This model is a LEMON! Service was great—product substandard!


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Fridge needed a part and he got it!!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Quick service




Review of Appliance Repair Specialist

Randy came 10 min earlier than the noon-3 scheduled appointment. I was not quite ready, but he was patient & understanding. There were two minor issues with the range. He fixed both rather quickly - under 30 min. The range was under warranty, so I didn't have to pay anything. Overall, that's excellent service.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great Great Service!!!




Review of Appliance Repair Specialist

He was fast clean and efficient


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Very impressive




Review of Appliance Repair Specialist

Quick service. Tech prompt and knowledgeable


Great Service




Review of Appliance Repair Specialist

These guys are great! Highly recommend!


Response from Appliance Repair Specialist:

Hello Nisha, Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Awesome service




Review of Appliance Repair Specialist

Awesome


Response from Appliance Repair Specialist:

Hello Christine, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Great Service - I would recommend to all!




Review of Appliance Repair Specialist

AWESOME! Neat, Clean, Timely and Respectful


Response from Appliance Repair Specialist:

We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Randy C.

Randy C.

RANGE - ELECTRIC KITCHEN AID KSGG700ESS1 Removed and replaced panel. ; ordrng 1 W11029431 (panl-cntrl)

Near Costello Ave, Los Angeles, CA 91401
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Removed and replaced control motor and evap harness. Secured thermistor on suction line. Now working as designed job complete.

Near Montford St, Los Angeles, CA 91331
Randy C.

Randy C.

RANGE WHIRLPOOL WFG505M0BS3 Removed and replaced control board.tested oven light now turns on.working as designed. Job complete

Near Devonshire St, Los Angeles, CA 91325
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Recall. Removed and replaced compressor and drier. Ran vacuum for 15 minuets. Charged with 5.3 ounces of refrigerant. No leaks tested as designed advised customer to wait 24 hours for proper cooling. Job complete

Near Paseo Nuevo Dr, Los Angeles, CA 91356
Randy C.

Randy C.

OVEN KITCHENAID KOSC504ESS00 Removed and replaced thermistor now working)g as designed job complete.

Near Mary Ellen Ave, Los Angeles, CA 91605
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit fully frosted over needs new fan evap harness and control and main control board. Requesting double labor for defrosting refrigerator. ; rqstng P&A on 1 W10633627 (motor-evap) and 1 WPW10453401 (elect control board)

Near Montford St, Los Angeles, CA 91331
Randy C.

Randy C.

WASHER WHIRLPOOL WFW5620HW0 Found leaking from front of the detergent dispenser. Removed and replaced. Now not leaking also instructed on use and care. Cx approves

Near Palora St, Los Angeles, CA 91356
Randy C.

Randy C.

COMPACTOR WHIRLPOOL KTTS505ESS0 Removed and replaced foot pedal now closing and opening as designed

Near Carabela Ct, Los Angeles, CA 91326
Randy C.

Randy C.

WASHER MAYTAG MVWB865GC0 Removed and replaced hoses. No more leaks. Now working as designed.

Near Citronia St, Los Angeles, CA 91343
Randy C.

Randy C.

WASHER WHIRLPOOL WFW5090GW Did not get pop picture. Unit IW. Per cx installed in December. Pop says nov 9th

Near Morrison St, Los Angeles, CA 91403
Randy C.

Randy C.

MICROWAVE KITCHENAID KMBS104ESS02 Found microwave makes noise then won’t heat. Ordering parts. ; ordrng 1 W10776767 (transformr) and 1 W10776925 (magnetron) and 1 W10850446 (capactr-mg) and 1 WPW10492276 (diode)

Near W Piccadilly Ln, Los Angeles, CA 91326
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KBSD608ESS00 Found unit not cooking in the fridge compartment needs thermistors not reading proper temps throwing off over temp alarm ; ordrng 1 WP2188820 (temp sensor) and 1 WP2221296 (air-baffle) and 1 WPW10169528 (diffuser)

Near Crebs Ave, Los Angeles, CA 91324
Randy C.

Randy C.

WASHER WHIRLPOOL WFW5090GW Cx unit stops after she starts unit found the detergent light option was on. Showed best options. Found not filling properly. Found bad valve. Removed and replaced valve. Now working as designed. Cx approves job at this time. Job complete

Near Morrison St, Los Angeles, CA 91403
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Removed and replaced evap fan motor and harness. Also replaced UI and cover job complete.

Near Denny Ave, Los Angeles, CA 91601
Randy C.

Randy C.

DISHWASHER WHIRLPOOL KDTM354ESS3 WPW10653840 21.64 latch. Found unit not finishing cycle. Stops mid cycle. Blinks Time left over like door is not latching closed. Does it intermittently. No error codes regarding switch but f6e3. Found passed diagnostics. Found cx has experienced water coming out of stand pipe. Informed garbage disposal to blame more than likely clogged. Collecting for service call 115.00108.70 due on return visit. ; ordrng 1 WPW10653840 (door latch)

Near Esmerelda Ln, Los Angeles, CA 91326
Randy C.

Randy C.

MICROWAVE JENN-AIR JMV9196CS0 Found interlocks not working properly. Removed and replaced interlocks kit. Tested now working as designed cx approves job complete

Near Vía Cellini, Los Angeles, CA 91326
Randy C.

Randy C.

RANGE WHIRLPOOL WFG505M0BS3 Found light not working removed and replaced bulb same issue replaced socket still no lights. Board not sending voltage out to bulb. Needs new control; ordrng 1 W11126814 (cntrl-elec)

Near Devonshire St, Los Angeles, CA 91325
Randy C.

Randy C.

OVEN KITCHENAID KOSC504ESS00 Found not starting removed and replaced thermal fuse. After turning breaker back on unit turns on. No heat coming on needs new thermsfx W11034459; rqstng P&A on 1 W11034459 (thrmst-fix)

Near Mary Ellen Ave, Los Angeles, CA 91605
Randy C.

Randy C.

MICROWAVE KITCHENAID KMBS104ESS02 Cx stated clock reset itself. Put on correct time.unit working as designed

Near Carabela Ct, Los Angeles, CA 91326
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KFCS22EVMS00

Near Monte St, Los Angeles, CA 91342
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Removed and replaced fitting connector now working as designed cx approves job complete

Near Glenoaks Blvd, Los Angeles, CA 91342
Randy C.

Randy C.

WASHER WHIRLPOOL WTW5000DW1 Broke off washplate. Could not removed tub. Needs outer tub. Spent two hours trying to remove basket from gearcase. Very difficult repair. Advised last visit I would be tearing down unit didn’t expect to have this happen ordering outer tub; rqstng P&A on 1 W11219115 (TUB )

Near Quesan Pl, Los Angeles, CA 91316
Randy C.

Randy C.

RANGE KITCHENAID KEBK276BSS00 Removed and replaced glass now working as designed no cracks. Job complete

Near Belmar Ave, Los Angeles, CA 91324
Randy C.

Randy C.

OVEN JENN-AIR JJW3830DP02 Found panel with stuck key error code not allowing cx to use her oven. Turned power off Removed and replaced panel control. Turned power on tested. Now working as design. Job complete

Near Eddleston Dr, Los Angeles, CA 91326
Randy C.

Randy C.

WASHER WHIRLPOOL WTW4855HW1 Removed and replaced pump n cap now working as designed job complete

Near Sutter Ave, Los Angeles, CA 91331
Randy C.

Randy C.

WASHER WHIRLPOOL MVWB865GW0 Found water barely going in. Needs inlet valve. Removed and replaced now working as designed job complete cx approves

Near Galloway Drive, Santa Clarita, CA 91351
Randy C.

Randy C.

REFRIGERATOR JENN-AIR JS48PPDUDE01 Installed freezer door skin for cx cx approves job complete.

Near W Shelley Ln, Los Angeles, CA 91326
Randy C.

Randy C.

STOVE WHIRLPOOL KSGB900ESS3 R moved and replaced rails. Still not shutting properly. Going to need the actual drawer. Cx okayed. ETA nov 13th. ; ordrng 1 W11036176 (drawr-util)

Near Isabella Pkwy, Santa Clarita, CA 91351
Randy C.

Randy C.

DISHWASHER KITCHENAID KDTE254ESS2 Found not draining. Found standpipe clogged. Removed clogging. Now drains. Collecting 115 only Found cx has clogged garbage disposal causing problem. Cx aware. Found when running garbage Disposalwater remains in standpipe out side dishwasher tube. Disposal clogged cx aware okayed only paid service call. 115 via cc. Disposal works but there’s a clogging between the two. Standpipe and disposal. Dishwasher running as designed

Near Bothwell Rd, Los Angeles, CA 91356
Randy C.

Randy C.

RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 Found fan making noise frozen over evap. Had to defrost uninthen changed fan and control. Now working as designed secured thermistor w zip tie job complete.

Near Stagg St, Los Angeles, CA 91325
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Found frosted over. Removed frosted over evap and replaced fan scroll. Zip tied down thermistor to evaporator. Now working as designed job complete

Near Cheltenham Dr, Los Angeles, CA 91423
Randy C.

Randy C.

OVEN KITCHENAID KEBS277BSS00 Removed and replaced fan and sensors. Tested now working as designed. Cx wanted to know how to self clean informed there’s three temperatures cx aware okayed cx started self clean when I left. Job complete.

Near Wheeler Rd, Santa Clarita, CA 91321
Randy C.

Randy C.

REFRIGERATOR MAYTAG MBL2258XES1 Removed and replaced ice maker and tubes. Now draining properly. Defrosted drain pan as well. Job complete.

Near Mayall St, Los Angeles, CA 91325
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Removed and replaced compresssor and evaporator. Charged w 5.3 oz. Multiple component repaired please get double labor for job. Job complete. Unit working as designed

Near Paseo Nuevo Dr, Los Angeles, CA 91356
Randy C.

Randy C.

OVEN KITCHENAID KOCE507ESS08 F6E4 F6E1Found broil harness connector touch bracket for blower causing direct short. Readjusted bracket and connector. Tested oven and it is not popping breaker. Cx microwave glass also has small crack and needs to be replaced. ; ordrng 1 W10783078 (glass-door)

Near Sunland Blvd, Los Angeles, CA 91040
Randy C.

Randy C.

ICEMAKER KITCHENAID KUID508ESS1 S14265Found passed all components tested. Passed thermistor but will order bin and evap thermistor. Found unit does not have evap thermistor on break down on service matters bringing pump and control as well. ; ordrng 1 W10526623 (clamp) and 1 W11034363 (cntrl-elec) and 1 WPW10511923 (thermistor)

Near Shadow Hills Dr, Los Angeles, CA 91040
Randy C.

Randy C.

OVEN KITCHENAID KEBS278SSS04 SR#7726273643 Found not heating up properly. Called techline and found control board was main issue. Control reads 350. When I run test was only reading 280 degrees on the sensor which was correct. Board was off. Cx approves quote of board plus tax plus 185 labor totals 492.41. Removed unit from wall use oven dolly. Removed and replaced control board. Tested now working as designed. Reading correct temps. Advised cx any issues control board 1 year warranty on part. Job complete. Collected in full via check.

Near Barfield Dr, Santa Clarita, CA 91354
Randy C.

Randy C.

DISHWASHER WHIRLPOOL KDTM404ESS3 Found not starting found unit has seal out of alignment making unit not latch and start. Corrected seal. Now working as designed job complete unit was installed this past weeek

Near Isabella Pkwy, Santa Clarita, CA 91351
Randy C.

Randy C.

WASHER WHIRLPOOL WTW4955HW1 Removed and replaced agitator and dispenser now working as designed job complete.

Near Barcotta Dr, Santa Clarita, CA 91350
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Found leaking from dispenser. Needs new valve and connector. ; ordrng 1 8201815 (connector) and 1 WP2300868 (fitting) and 1 WPW10179146 (valve-inlt)

Near Glenoaks Blvd, Los Angeles, CA 91342