Local Reviews
for Randy

Appliance Repair Specialist Rated 4.5 out of 5 stars based on 82 customer reviews

Map of Los Angeles, CA

Mr




Review of Appliance Repair Specialist

My tech, opened the refrigerator, looked at two different places, and then proceeded to look for what he believed was a defective part. He came up with some kind of little wiring harness, that by his own words, was not being manufactured anymore. After he left, I cleaned a little bit of the ice that was built up and the refrigerator started working again. He obviously doesn’t know his business. We bought a refrigerator without having to. I do not recommend your business to anyone. I asked him where he learned, His business if he went to school, he said no, no school. That made perfect sense for his diagnosis of the refrigerator. I will never call you guys again.


Response from Appliance Repair Specialist:

Hi, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Castaic, CA

Kitchenaid fridge




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of Los Angeles, CA

He did very good service, if the problem is corrected.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Map of Santa Clarita, CA

Great service




Review of Appliance Repair Specialist

Randy did a great job with my washer...did the check-up on my washer.. He also explained how I can keep my washer operating to it's full performance.. I am satisfied.. Thank You.. Ron.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Randy at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Map of Los Angeles, CA

Professional and able to diagnose the problem quickly.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Los Angeles, CA

Aaron




Review of Appliance Repair Specialist

Good


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Los Angeles, CA

Nice employee




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Los Angeles, CA

Aaron




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Los Angeles, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Map of Los Angeles, CA

Great service.




Review of Appliance Repair Specialist

Great service.


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive for such service and appreciate your business.


Proffessional




Review of Appliance Repair Specialist

Ive always had a great experience with appliance repair specialist, to the point that when I call whirlpool for our warranty calls I request them.I don't remember his name but our recent tech was quick and definitely knew what he was doing


Response from Appliance Repair Specialist:

We are thrilled to hear that you had a wonderful experience with our technician Randy! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


ice maker




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Considering he had to come out three times, he did quite well.




Review of Appliance Repair Specialist

Your office girl, needs a bit more training~


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


visits to repair dryer




Review of Appliance Repair Specialist

It took 5 visits to repair the dryer. Not customer friendly to accommodate meeting at the property.


Response from Appliance Repair Specialist:

Hi Randy, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Fast and great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great




Review of Appliance Repair Specialist

Great, polite, organized


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we appreciate your time and business.


Great Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Good service




Review of Appliance Repair Specialist

Very good service repair and friendly specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


excellent




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.


Good




Review of Appliance Repair Specialist

Very quick and knowledgeable


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great, fast service




Review of Appliance Repair Specialist

Fixed the door on my dishwasher in less than 20 minutes, worked very clean and was a nice guy.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician! We strive for such service and are more than glad to know your DISHWASHER is up and running, thank you for your time and business.


Very good service !




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great worker




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Great!




Review of Appliance Repair Specialist

Randy was friendly. Very satisfied with the quick turnaround on the repair since a part was needed to fix the dryer.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Randy at Appliance Repair and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue providing superior service! We appreciate your time and business.


Great




Review of Appliance Repair Specialist

He was fine, no complaints


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Randy C.

Randy C.

REFIRGERATOR WHIRLPOOL KFCS22EVMS4 Board high voltage board failing causing to not cool. Needs to be replaced per techline. SR#7727456981. Not sure which board is high voltage bringing both ; ordrng 1 WPW10120827 (cntrl-elec) and 1 WPW10356039 (cntrl-elec)

Near Vesper Ave, Los Angeles, CA 91403
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KSRB25FRBX01 Found frosted over found bad no metal harness. Needs new wire harness found wire harness discontinued advise customer best to buy a new fridge customer OK

Near Constable Ave, Los Angeles, CA 91344
Randy C.

Randy C.

WASHER WHIRLPOOL MVWB765FW0 Removed and replaced motor clutch and drum assembly. Tested ran diagnostic. Also ran calibration. Unit now working as designed. Calibrated. Job complete.

Near Bryant St, Los Angeles, CA 91343
Randy C.

Randy C.

DISHWASHER AMANA ADB1400AGB1 Found not draining found bad drain pump. Replaced. Found also clogged at stand pipe gave cx instruct on use and care of unit Cx approves job complete

Near Sherman Way, Los Angeles, CA 91406
Randy C.

Randy C.

DISHWASHER KITCHEN AID KDFE104DSS2 Wants gasket replaced. Said not washing properly as well ran diagnostics. Found weak motor. Cx wants to shop for new unit.

Near Geyser Ave, Los Angeles, CA 91356
Randy C.

Randy C.

DRYER WHIRLPOOL WGD75HEFW0 Concerned just shuts off. Pressed start. Then stopped a few seconds later. Bad board. Not allowing to select options at times. ; 1 W10919207 (panel-cntl)

Near Lev Ave, Los Angeles, CA 91331
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRFC704FPS03 Removed and replaced tube and valve now working as designed job complete.

Near Lemona Ave, Los Angeles, CA 91343
Randy C.

Randy C.

MICROWAVE JENN-AIR JMW3430DS03 Replaced control and panel. Cannot get flush back into cavity,all ops normal. Referred to installers. Job complete unit working as designed.

Near Erwin St, Los Angeles, CA 91335
Randy C.

Randy C.

COOKTOP KITCHENAID KCGS956ESS02 Found. holder leaking gas and simmer would not burn correctly ordering holder; ordrng 1 W10631209 (support) and 1 W11173537 (holder-orf)

Near Babbitt Ave, Los Angeles, CA 91325
Randy C.

Randy C.

DRYER ELECTRIC MAYTAG MVWX655DW1 not spinning.Found unit did not pass test. Unit filled drained but never spun or agitated. Multiple issues with this machine also the right panel comes out. Meaning that the tub bangs on the panel. Very obvious damage. Took pic. Found unit might have bad suspension. Also motor control and motor will be replaced for not spinning issue. Well also bring the capacitor and the actuator since they are not actuating at this time.;1 W10913953 (actuator) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11116592 (cntrl-elec) and 1 W11395618 (CAP)

Near Tripoli Ave, Los Angeles, CA 91342
Randy C.

Randy C.

DRYER WHIRLPOOL WHD5090GW0 Found all ops normal. Unit working as designed. 113 max temp on dry pump. unit working as designed. Called techline and documented. Updated sr SR#7727266600 Robert.

Near Tyrone Ave, Los Angeles, CA 91423
Randy C.

Randy C.

DRYER WHIRLPOOL LGB6300PW0 Replaced fuses now heats up. Replaced wheels and pulley but makes loud knocking still informed basket is mis shaped due to being rolling around unbalanced for some time would need basket cx declined. .

Near Encino Hills Dr, Los Angeles, CA 91436
Randy C.

Randy C.

WASHER WHIRLPOOL WFW8620HC1 product takes a long time to wash. Nothing I can do to change the time of wash on product.estimated based on cycle and clothes Cx puts in. Time is estimated. Referred to whirlpool nothing’s wrong with the product. Cx okayed. Hoses are correctly installed. Job complete. SR#7727428023.

Near Corbin Ave, Los Angeles, CA 91356
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 found ice cream and fished thawed inside freezer. Some how just stopped freezing found now freezing. Must be an issue w Cx control box. Call is like last house in tarzana.; ordrng 1 W11353813 (CONTROL BOX)

Near Greenbriar Dr, Los Angeles, CA 91356
Randy C.

Randy C.

DRYER WHIRLPOOL LGB6300PW0 Replaced lamp. Now lights up. Found unit not getting 120 volts to ignitor. Ignitor should be ok. Replaced with new cut off and still no heat. Needs new thermistr missed diagnosed. Informed cx I will come back Tuesday. Cx okayed. ; ordrng 1 4392065 (dryer repair kit) and 1 WP3387134 (thrmst-fix) and 1 WP3392519 (thermal fuse)

Near Encino Hills Dr, Los Angeles, CA 91436
Randy C.

Randy C.

WASHER WHIRLPOOL WET4124HW0 Replaced fuse. No power. Needs tod repair bringing element. ; ordrng 1 279457 (HARNESS) and 1 WP3392519 (thermal fuse) and 1 WP3404153 (thrmst-fix) and 1 WP694674 (thrmst-fix)

Near Solamint Rd, Santa Clarita, CA 91387
Randy C.

Randy C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Removed and replaced adjuster now working as designed.

Near Mira Vista St, Santa Clarita, CA 91355
Randy C.

Randy C.

WASHER WHIRLPOOL WTW5810BW0 Found not spinning also leaking from gearcase found actuator bad also needs gearcase and new washplate. Washplate is stripped. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11395618 (CAP) and 1 WPW10215115 (washplate)

Near Warren St, San Fernando, CA 91340
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Found another dent on top door. Per pop cosmetic still covered ordered door. ; ordrng 1 W10815687 (dor-fip ss)

Near June Rose Ct, Castaic, CA 91384
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced door now working as designed. ..

Near June Rose Ct, Castaic, CA 91384
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Reschedule tomorrow.

Near Doss Ct, Los Angeles, CA 91344
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL JFC2089HPF Replaced compressor. Charged w 5 oz of refrigerant. No leaks. Advised to wait 24 hours for proper temperatures Job complete

Near San Fernando Mission Blvd, Los Angeles, CA 91344
Randy C.

Randy C.

WASHER WHIRLPOOL WFW8620HC1 Replaced harnesss. Tested unit now working fills n uses soap. Cx instruct on use and care. Cx has issues using cycles. Working as designed. Job complete.

Near Corbin Ave, Los Angeles, CA 91356
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Removed and replaced motor evap and control separator. Broken wire in too part made modules not come on no more needs wire harness modules. Lights were on before. Broken wire. Psp part ; ordrng 3 W10908166 (module)s and 1 W11244636 (HARNESS)

Near Shirley Ave, Los Angeles, CA 91324
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Defrosted unit replaced control cover and motor. Now ok. Cx accidentally broke crisper glass. WPW10493549; ordrng 1 WPW10493549 (shelf-glas)

Near Malden St, Los Angeles, CA 91343
Randy C.

Randy C.

WASHER WHIRLPOOL WTW5810BW0 Rescheduled for tomorrow lmor ; schdld next appmnt for 3/20 FRI 12-3

Near Warren St, San Fernando, CA 91340
Randy C.

Randy C.

RANGE MAYTAG MGR6600FZ0 Roach infested home. Not covered roach infested. Referred to WP. SR#7727291962.

Near Katherine Ave, Los Angeles, CA 91405
Randy C.

Randy C.

REFRIGERATOR MAYTAG MFF2558VEM10 Ice maker spilled over and was filling on floor. Caused ice buildup. Removed ice build up and mounted ice maker properly tested now working as designed. Job complete e

Near Zelzah Ave, Los Angeles, CA 91316
Randy C.

Randy C.

DISHWASHER KITCHENAID KDTE204EPA4 Concern is leaking water. Leaks water underneath the sink not under the dishwasher per client. Found leaking from the ceiling from water faucet. Referred back to Plummer. Dishwasher working as designed. Job. complete

Near Petit Ave, Los Angeles, CA 91406
Randy C.

Randy C.

DRYER - ELECTRIC WHIRLPOOL WGD4950HW0 Broken timer won’t start. Needs timer. Replaced w new one. Tested now working as designed job complete

Near Sepulveda Blvd, Los Angeles, CA 91343
Randy C.

Randy C.

LAUNDRY MAYTAG MVWB835DW3 Concern loud noise and not washing properly. Found loud gearcase and washplate sound stripped. Ordering gearcase and washplate ; 1 W10811956 (drum assy) and 1 W10902814 (washplate)

Near Marseille Pl, Santa Clarita, CA 91384
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Unit inside hospital. Do not feel safe in hospital at these Times.

Near Van Nuys Blvd, Los Angeles, CA 91403
Randy C.

Randy C.

DRYER WHIRLPOOL LGB6300PW0 No heat per client. Won’t dry. ; ordrng 1 279311 (ignitor kit & bracke) and 1 4392065 (dryer repair kit) and 1 W11050897 (cutoff-tml) and 1 WP22002263 (light bulb)

Near Encino Hills Dr, Los Angeles, CA 91436
Randy C.

Randy C.

RANGE WHIRLPOOL WFC150M0EW3 unit stopped working on two coils small ones. Cx heard pop then they no longer heated. Found nig ones pop intermittently. Replacing coils connectors. ; ordrng 2 W11371990 (COIL)s and 2 W11371990 (COIL)s and 1 W11396691 (HARNESS)

Near Rayen St, Los Angeles, CA 91343
Randy C.

Randy C.

WASHER WHIRLPOOL WTW5000DW3 F0E5/ off balance load detected. unit moves along unit would scoot across room. Won’t go pass wash cycle. Found. Overloaded in middle and off balance load. Cx had agitator style before this washer found unit passed a diagnostic test running normal. All ops good. Unit ok. Gave client instructions on use and loading of machine Cx okayed and aware he was overloading off balanced loads. Unit working normal job complete.

Near Bobwhite Cir, Santa Clarita, CA 91350
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 I inspected the fridge while he did. Found last sealed system job has restriction welds are not to wp standard unit had overheated due to restriction and leaked water on the floor as well. Needs new system repair scheduled for Thursday; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)

Near Doss Ct, Los Angeles, CA 91344
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KBSD602ESS01 Found unit doesn’t close properly per cx. All other ops normaL. Said gasket should be harder . Found working great. That is how gasket works. Cx wants it to stick Better. Unit is working as designed referred to manufacturer.. Job complete.

Near Beech Cir, Los Angeles, CA 91326
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL KRFF507HPS00 Concern makes a loud noise and also leaks water from dispenser area. Found melted ice. Indicating not cooling enough in the fridge section ice maker makes ice but melts. Found fan noisy damper door sounds like it won’t stop opening and closing. ; ordrng 1 W10836794 (separator) and 1 W11224591 (motor-evap) and 1 WPW10479155 (control)

Near Shirley Ave, Los Angeles, CA 91324
Randy C.

Randy C.

WASHER MAYTAG MVWC565FW1 F0E2 error code. Over suds condition detected. Ran diagnostic found too much soap being used. Control wouldn’t select options too. Replaced control now working as deigned. Cx uses more than one cup of soap for her laundry. Advised obersuds condition here. Took picture. Cx now aware but approves job will run clean washer with afresh to clean washer. Job complete

Near Yarmouth Ave, Los Angeles, CA 91316
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL MFF2258VEW0 Gasket was sealed but door was left open causing ice build up. Removed excess. Now working as designed job complete.

Near Ranchito Ave, Los Angeles, CA 91401