Local Reviews
for Randy

Appliance Repair Specialist Rated 4.5 out of 5 stars based on 56 customer reviews

Map of Santa Clarita, CA

Rowena




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of San Fernando, CA

Great service




Review of Appliance Repair Specialist

Randy is extremely knowledgeable and always on time!!!!


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you've had great experiences with Randy! We strive to provide excellent and exceptional service. Thank you for your time and business.


Map of Los Angeles, CA

Excellent service




Review of Appliance Repair Specialist

The communication with customer service was excellent. The service technician Randy J. had excellent people, communication and listening skills. Randy J. is an asset to his job and Appliance Repair Specialist. I already did a review on you Facebook page.


Response from Appliance Repair Specialist:

Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had an outstanding experience with Randy. Hope to work with you in the future!


Map of Los Angeles, CA

Brandon




Review of Appliance Repair Specialist

Not happy technician Randy J is not experienced enough he couldn’t fix my door and had to order a new one after he left I just did one of the screws on the top of the door and I have a door works just fine I would not recommend him as a technician


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.


Map of Los Angeles, CA

Great service




Review of Appliance Repair Specialist

Very knowledgeable of the product.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Appliance Repair! Thank you for your time and business.


Map of Bakersfield, CA

Amazing service




Review of Appliance Repair Specialist

Best repair company in Bakersfield


Response from Appliance Repair Specialist:

We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Map of Los Angeles, CA

Wonderful




Review of Appliance Repair Specialist

What a gentleman!


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We strive to provide excellent and exceptional service! Thank you for your time and business.


Map of Los Angeles, CA

Not upto expectation




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Chedan, thank you for taking the time to write a review, we appreciate your feedback. Your satisfaction is our number one priority. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Map of Los Angeles, CA

Feria




Review of Appliance Repair Specialist

Randy knowledgeable. Very satisfactory service!


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with Randy! We appreciate you taking the time to review your service with us, hope to work with you in the future!


Map of Los Angeles, CA

Good service




Review of Appliance Repair Specialist

Hope nothing else breaks fown


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We strive to provide excellent and exceptional service. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Glenda




Review of Appliance Repair Specialist

Exelent services


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

Very Conscientious young man


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Wonderful service




Review of Appliance Repair Specialist

He is really respectful and great fast service thank you my fridge is working perfectly!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Very thorough repairman




Review of Appliance Repair Specialist

Randy was very prompt, very professional, and trying very hard to find the cooling issue


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Service




Review of Appliance Repair Specialist

Randy did what he was dispatched to do and that was to replace a valve in the water/ice dispenser. Water/ice dispenser is still leaking, valve replacement did not work. Seems be design flaw. I did not rate cost/pricing because refrigerator is under warranty.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Zero Stars




Review of Appliance Repair Specialist

The service request was to fix the ice machine in the freezer. The technician advised me that he fixed it. Later in the day when I went to get ice from the machine, the ice tray didn't even open let alone make ice. I now have two problems: No Ice and I am unable to open the tray drawer. When I called the provider to follow-up, I spent all afternoons trying to resolve and advise the problem was not only not fixed, but I had a new problem. I spoke to 6 different employees and no one was able to help. I was placed on hold for approximately 15 minutes for each of the six people that never helped me. I called back to follow up today, and was told the ticket is closed and to contact Kitchen Aide all over again to open another request for repair. The tech did not fix the problem but created a second problem.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Excellent Service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Fast, prepared, prompt and knowledgeable




Review of Appliance Repair Specialist

Randy was prompt, quick and most importantly, he had the part.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great attitude, punctual and very knowledgeable of the product.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Albert




Review of Appliance Repair Specialist

Assistance with the product by the manifactiar was great and covered the damage done to the item by the seller, Pacific Sales in Valencia. The seller mishandled the incident which they caused but it was taken care of by the representative of the Company whio responded to the buyers home to fix the issue!


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Excellent service!




Review of Appliance Repair Specialist

Randy was extremely professional, polite and called ahead of time to let me know his arrival time. He offered additional information to help maintain my appliance. I appreciated his respectful and polite attitude and would highly recommend him to anyone.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Good service but not fixed the problem




Review of Appliance Repair Specialist

He was a nice knowledgeable guy but unfortunately not solved my issue.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Poor performance




Review of Appliance Repair Specialist

Totally incompetent job out twice for the same problem without solvyit. He said last time he was 99.99% positive it would work. It didn’t. No investigation just replace how often do you get two bad units in a row? No solutions just a lot of phone calls to get new work orders. Poor performance


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed and replaced compressor installed dryer charged unit with 4.5 ounces of refrigerant. Found small leak at the Condenser and copper joint. Fixed leak no more leak charged with 4.5 ounces of refrigerant unit now working as designed job complete advise 24 hours for proper cooling

Near Sweet Elm Dr, Los Angeles, CA 91316
Randy C.

Randy C.

DRYER WHIRLPOOL WGD85HEFW0 Found loud noise screeching noise coming out dryer. Found bad pulley replaced with new pulley and wheels. Now ok no more noise job complete. Cx approves.

Near Weddington St, Los Angeles, CA 91316
Randy C.

Randy C.

DISHWASHER KITCHEN AID KDFE204EWH3 Found unit not washing properly and not drying . Also leaks from stand pipe. Found clogged garbage disposal pipes making not drain properly. Found motor error code 9-1. Found diverted not being in correct location. Needs pump n motor and drain pump. Pump is weak sounding. ; schdld next appmnt for 1/29 WED 8-12

Near Nogales Dr, Los Angeles, CA 91356
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "pending"

Near Whitsett Ave, Los Angeles, CA 91606
Randy C.

Randy C.

RANGE MAYTAG CWE5800ACB25 Unit won’t cook even. Both lights out. All ops working it won’t hold heat. Ordering control and bulbs and sensor. ; ordrng 1 8009 (light bulb) and 1 8009 (light bulb) and 1 WP7430P044-60 (top-oven) and 1 WPW10201915 (cntrl-elec)

Near Calahan St, Los Angeles, CA 91343
Randy C.

Randy C.

WASHER WHIRLPOOL WFW95HEDC0 "F05E02 door lock code F08e03 long fill code ;won’t fully rinse blankets. Advised blankets will sometimes need an extra drain n spin. Found cx using too much soap. Tested unit and found multiple leaks. Ordering bellow, tray, and water dispenser, switch and scheduled for next week 2 call count. Needs bellow, soap tray, tray water insert and switch and panel sometimes won’t respond. ;1 W10575334 (disp.drawer assy) and 1 W10750482 (panel-cntl) and 1 W11106747 (bellow) and 1 WPW10239966 (hose) and 1 WPW10435242 (valve)"

Near Balboa Blvd, Los Angeles, CA 91325
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KSC23C8EYY02 Defrosted evap. Found thermistor not reading due to covered in olastic and tape. Removed and Replaced thermistor. Defrosted ice maker bucket now ok . And fan scroll tested now working as designed. Job complete.

Near Dempsey Ave, Los Angeles, CA 91436
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Removed and replaced mullion and door. Now working as designed.

Near N Hagar St, San Fernando, CA 91340
Randy C.

Randy C.

RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)

Near Roscoe Blvd, Los Angeles, CA 91325
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.

Near Sassoon Pl, Santa Clarita, CA 91350
Randy C.

Randy C.

WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."

Near Vintage St, Los Angeles, CA 91325
Randy C.

Randy C.

WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.

Near Valerio St, Los Angeles, CA 91335
Randy C.

Randy C.

COMPACTOR KITCHENAID KTTS505ESS0 Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)

Near Estrella Pl, Los Angeles, CA 91326
Randy C.

Randy C.

DISHWASHER WHIRLPOOL WDF760SADM0 Won’t wash. Unit doesn’t engage in wash cycle needs new wash pump motor. ; ordrng 1 WPW10671942 (sump and motor assy)

Near Weston Dr, Santa Clarita, CA 91354
Randy C.

Randy C.

MICROWAVE WHIRLPOOL WMH53520CS1 Found door broken found not sealing ordering door psp part; ordrng 1 W10629794 (door/mw)

Near Weston Dr, Santa Clarita, CA 91354
Randy C.

Randy C.

RANGE KITCHENAID KDRS407VSS05 Found controls not working half of the screen works only. Needs new control; ordrng 1 WPW10298119 (cntrl-elec)

Near Rhinestone Dr, Los Angeles, CA 91403
Randy C.

Randy C.

DRYER WHIRLPOOL GGW9200LW0 Found noisey and no lights needs light bulb. And dryer kit. ; ordrng 1 4392067 (dryer repair kit) and 1 WP22002263 (light bulb)

Near Alonzo Ave, Los Angeles, CA 91316
Randy C.

Randy C.

WASHER WHIRLPOOL GHW9100LW Found not starting either board or needs latch scheduled for Tuesday ordering latch. ; ordrng 1 WP8182634 (latch)

Near Alonzo Ave, Los Angeles, CA 91316
Randy C.

Randy C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Found not drying dishes. Cx complaint left over water. Unit clogged at stand pipe. Cleared drain. Now runs but wash motor won’t go through. Needs new wash motor. ; ordrng 1 W11025157 (pump&motor)

Near Saticoy St, Los Angeles, CA 91335
Randy C.

Randy C.

DISHWASHER WHIRLPOOL KDFE104DSS5 "4-3, 7-1 ,2-1.Found unit with multiple error codes. Unit has error with heater shutting off. Cc following instructions on running hot water before hand. Ran diagnostics Unit will fail per error codes. Will need the boards replacement.Ordering boards and thermostat ; ordrng 1 W11105848 (console) and 1 W11305293 (cntrl-elec) and 1 WPW10195091 (thermostat)"

Near Ashby Ct, Castaic, CA 91384
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found door not perfect. Cx disapproved. Reordering. ; ordrng 1 LW10599407 (dor-fip)

Near Jellico Ave, Los Angeles, CA 91406
Randy C.

Randy C.

DRYER MAYTAG MED5630HW1 Found dryer making loud noises. Found venting loud. Pulled dryer forward and found noise came from vent not installed all the way. Installed properly. Now working as designed noise is gone normal noises. All complete.

Near Burbank Blvd, Los Angeles, CA 91316
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Removed and replaced door now working as designed job complete

Near Glenoaks Blvd, Los Angeles, CA 91342
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 Found door not closing found loose top hinge and gap at gasket seal. . Tightened. Found gap in seal used heat gun to mold and seal. Now sealing ok. Job complete.

Near Delano St, Los Angeles, CA 91335
Randy C.

Randy C.

WASHER WHIRLPOOL WTW5000DW1 Removed and replaced motor and capacitor. Tested now runs properly. Job complete.

Near Balboa Blvd, Los Angeles, CA 91325
Randy C.

Randy C.

RANGE WHIRLPOOL WFG320M0BS3 Found unit won’t hold temps. Cooks uneven food. Found sensor not working properly. Replaced wit new sensor. Tested now heats up as designed. Job complete.

Near Sherman Way, Los Angeles, CA 91405
Randy C.

Randy C.

DRYER AMANA NGD4655EW2 Unit stops heating. Found coils shut off early. Removed and replaced now working as designed. Found vent restricted. Causing unit to shut off earlier. Cx has vent going straight up to the roof. She gave me access in the attic and I saw if maybe I can clean vent for charge. No access for me. Referred to vent cleaners. Cx okayed unit working as designed job complete.

Near Andrea Cir N, Los Angeles, CA 91325
Randy C.

Randy C.

VENTHOODS WHIRLPOOL UXT5536AAS3 Removed and replaced damper motor fan. Fan won’t start on one or two then is defective re-ordering. installed old fan back; ordrng 1 WPW10291577 (motor-fan)

Near Pinecone Cir, Los Angeles, CA 91326
Randy C.

Randy C.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 Found door not shutting ordering door ; ordrng 1 LW10912366 (dor-fip)

Near Delano St, Los Angeles, CA 91335
Randy C.

Randy C.

WASHER MAYTAG MHW5630HW0 Customer has a leaky water valve needs to get addressed to customer okayed; ordrng 1 W10908007 (medallion) and 1 W11316249 (panel)

Near Burbank Blvd, Los Angeles, CA 91316
Randy C.

Randy C.

RANGE WHIRLPOOL WFG550S0HZ0 Found unit complaint won’t heat evenly found stays at 170 doesn’t go higher cooks uneven. Door switch broken. Won’t turn off light and stops baking hear rod loose. Broke. Ordering parts. ; ordrng 1 9757239 (rod-dr switch) and 1 WP9757262 (swtch-lite)

Near Roscoe Blvd, Los Angeles, CA 91325
Randy C.

Randy C.

WASHER WHIRLPOOL WTW5000DW2 Cx canceled at the door said someone come on Friday and fixed unit.. job complete.

Near Valerio St, Los Angeles, CA 91335
Randy C.

Randy C.

REFRIGERATOR KITCHENAID KRFF507HPS00 Found light not working also making noise. Light module out. Replaced module now working as designed noise came from shelf’s not on appropriately. Adjusted no more noise cx approves job complete.

Near Sassoon Pl, Santa Clarita, CA 91350
Randy C.

Randy C.

WASHER MAYTAG MAH5500BWW "Service call 115. Cx approves. Unit makes loud noise when spinning. Found loud spinner assembly wearing out needs new outer and inner tub with support. Parts no longer available. 22002115 spinner assembly w balance ring. Price not shown 22004465 860 outer tub kit Labor 240 Over 1,100.00 dollars Better to get new washer cx okayed Collected 115.00 via cc."

Near Vintage St, Los Angeles, CA 91325
Randy C.

Randy C.

COMPACTOR KITCHENAID KTTS505ESS0 Complaint makes noise. Cx has broken actuator needs new one scheduled for Tuesday ; ordrng 1 WPW10451270 (actuator)

Near Estrella Pl, Los Angeles, CA 91326
Randy C.

Randy C.

DISHWASHER WHIRLPOOL WDF760SADM0 Won’t wash. Unit doesn’t engage in wash cycle needs new wash pump motor. ; ordrng 1 WPW10671942 (sump and motor assy)

Near Weston Dr, Santa Clarita, CA 91354
Randy C.

Randy C.

MICROWAVE WHIRLPOOL WMH53520CS1 Found door broken found not sealing ordering door psp part; ordrng 1 W10629794 (door/mw)

Near Weston Dr, Santa Clarita, CA 91354
Randy C.

Randy C.

RANGE KITCHENAID KDRS407VSS05 Found controls not working half of the screen works only. Needs new control; ordrng 1 WPW10298119 (cntrl-elec)

Near Rhinestone Dr, Los Angeles, CA 91403
Randy C.

Randy C.

DRYER WHIRLPOOL GGW9200LW0 Found noisey and no lights needs light bulb. And dryer kit. ; ordrng 1 4392067 (dryer repair kit) and 1 WP22002263 (light bulb)

Near Alonzo Ave, Los Angeles, CA 91316
Randy C.

Randy C.

WASHER WHIRLPOOL GHW9100LW Found not starting either board or needs latch scheduled for Tuesday ordering latch. ; ordrng 1 WP8182634 (latch)

Near Alonzo Ave, Los Angeles, CA 91316