Local Reviews
for Patrick
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Michael - Palmdale, CA
friendly fast
Response from Appliance Repair Specialist:
Hello Michael, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Susie
Suzie - Lancaster, CA
Patrick did a great job and got it done fast.
Response from Appliance Repair Specialist:
Hi Suzie, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Washer still not working
Cheryl - Bakersfield, CA
Spent $500 and my clothes washer still does not work. Dishwasher repair was completed, I am pleased with that repair.
Response from Appliance Repair Specialist:
Hi Cheryl, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Mr. G
Darryl - Palmdale, CA
Very knowledgeable man. Very courteous. Explained what he was doing and why. Arrived early in the service window. Completed the work quickly and efficiently. Washing machine works correctly now. Good job!
Response from Appliance Repair Specialist:
Hello Darryl, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Professional service, would call again.
Don - Bakersfield, CA
As I mentioned, professional service, expected costs and I would consider calling again.
Response from Appliance Repair Specialist:
Hello Don, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future
Happy B-Day, Patrick
Cornell - Palmdale, CA
Great Customer Service.
Response from Appliance Repair Specialist:
Hi Cornell, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future
fast fix.
John - Bakersfield, CA
Service repair diagnosed the problem with dish washer in seconds. Changed out the pump in about 20 minutes.
Response from Appliance Repair Specialist:
Hello John, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service
Yevette - Palmdale, CA
Response from Appliance Repair Specialist:
Hi Yvette, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future
Great service!
Philip - Lancaster, CA
Response from Appliance Repair Specialist:
Hi Phillip, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Rose
Rose - Lancaster, CA
Customer service was above board, Patrick was knowledgeable, friendly and did an awesome job. I would recommend this company and this technician without hesitation. Excellent!
Response from Appliance Repair Specialist:
Hello Rose, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Excellent service
Allison - Tehachapi, CA
It was obvious that Patrick Carraway is very competent in diagnosing problems and solving them quickly. As soon as we explained that our Kitchen Aid refrigerator was not maintaining the desired temp, he explained that the part needed exceeded the cost limit w/o prior authorization. He returned several days later with the correct part and installed it without delay. I was impressed with his pleasant and professional manner.
Response from Appliance Repair Specialist:
Hi Allison, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
The service was great
Henry - Ridgecrest, CA
He was very knowledgeable about the washing machine and was able explain the problem
Response from Appliance Repair Specialist:
Hello Henry, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great, quick repair service
Jenny - Lancaster, CA
Had a brand new dryer that was not igniting, had a service call to check the issue and indeed the igniter was broken. Patrick was on time, very friendly, very polite and repaired the dryer very quickly. Highly satisfied with his professionalism and very quick repair to my dryer.
Response from Appliance Repair Specialist:
Hello Jenny, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Professional and friendly
Tony - Palmdale, CA
Response from Appliance Repair Specialist:
Hi Tony, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Microwave Warranty Repair
William - Palmdale, CA
Patrick was personable and prompt. I would highly recommend Appliance Repair Specialists!
Response from Appliance Repair Specialist:
Hello William, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Great service
Michelle - Lancaster, CA
Great service
Great job
Tim - Tehachapi, CA
Patrick always provides great service. We will continue to call him if we need service.
Excelent service
Stanley - Palmdale, CA
Fast and easy.
Great service
Barbara - Palmdale, CA
Great customer service by Patrick. He did a great job fixing our dryer. Very courteous and quick. Thank you.
Reliable and Thorough Service
Tim - Tehachapi, CA
Patrick is a great technician. He is informative and very thorough. We appreciate his work as well as his customer service.
Patrick CARRAWAY,Great Service
Jeffrey - Rosamond, CA
Response from Appliance Repair Specialist:
Hello Jeffrey! Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Simply Outstanding
Dan - Palmdale, CA
Outstanding
Response from Appliance Repair Specialist:
Hi Dan, Thank you for responding to our review request. We are glad you had a great experience with our company. We appreciate your time and business and hope to service you again in the future. Thank you.
Great results all around.
David - Palmdale, CA
I was lucky to have a knowledgeable technician. He found the problem and ordered the part one day. The next day he returned and installed the part and made sure our washing machine worked ok. He even leveled up the unit. I had an extended warranty so there was no charge. Very happy..
Response from Appliance Repair Specialist:
Hi David, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good Job, Patrick!
Great service
Lucia - Palmdale, CA
Patrick was professional and repaired my refrigerator fast
Response from Appliance Repair Specialist:
Hello Lucia, We appreciate your time taken to respond to our review request. We thank you for your kind words and are glad you were very happy with your experience. Please give us a call for any of your appliance repair service needs in the future, we'd be happy to service you again.
Great Service
Diane - Littlerock, CA
Response from Appliance Repair Specialist:
Hi Diane, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Pat!
Patrick C.
DRYER WHIRLPOOL NED4655EW1 Customer having issues with the heat. Checked unit out found the heat element not turning on. Checked thermal cut off and it was open. Removed and replaced from stock. Tested unit. All operations checked good ; used 1 279816 (THERMAL CUT OFF HI) from stock
Patrick C.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Customer having cooling issues in the fridge section. Checked out and the evap is over frosted. Not defrosting. Needs new fan and harness as well as liner tape to place in gaps between rear cover and ff liner to eliminate any potential air leaks. ; ordrng 1 482395 (repair kit)
Patrick C.
REFRIGERATOR AMANA ART106TFDW01
Patrick C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Unit not cooling in the fridge. Checked evap fan and it wasn’t running. Getting 120 to the fan needs new one. Removed and replaced from stock. Tested unit. All operations checked good ; used 1 WP2315539 (MOTOR-FAN) from stock
Patrick C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer was told to run a test don’t know by who that told her heating element was bad. Checked out unit and no error codes stored. Ran thru test mode and heat came on. All other operations worked as well. Double checked all connections. All good. Unit is working as designed.
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Customer states that the unit is making a noise. He had a recording of the noise. Sounded like a fan. Stated noise is intermittent. Checked out compressor and fan motors. Unable to duplicate noise ; ordrng 1 W11123104 (motor-cond)
Patrick C.
DISHWASHER WHIRLPOOL WDT720PADB2 Piece on the upper rack coming off due to broken tabs. Needs new pieces; ordrng 1 W10355006 (tube) and 1 W10858104 (manifold)
Patrick C.
WASHER MAYTAG MVWC565FW0 Leaks from bleach dispenser. Bleach dispenser no installed properly. Popped up out of place. Reinstalled and secured. Also tub ring not secured cause the bleach to splash out. Also secured. Tested unit. All operations checked good, job comlete.
Patrick C.
DISHWASHER WHIRLPOOL WDT720PADM Removed and replaced harness. Tested unit. Checked good at time of service.
Patrick C.
WASHER WHIRLPOOL WFW5090GW Console didn’t come with control as illustration showed need to order control ; ordrng 1 W11046208 (cntrl-elec)
Patrick C.
WASHER ADMIRAL ATW4675YQ Found oil leak and gear case grinds when spinning by hand. Also the suspension is bad it bounces. Needs new parts ; ordrng 1 W11255272 (GEAR CASE)
Patrick C.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Removed and replaced cover and put into a test mode to change defrost to 8 hr. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRB322DMBM "Customer having issues with the unit making a weird noise that is intermittent. Checked out and seems to happen when compressor and fan kick on. Noise sounds like something hitting fan. Found piece of packing tape stuck in fan blades, causing noise. Removed and tested unit. All ops checked good."
Patrick C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found the unit not freezing the ice cream. Checked the unit out in test mode. All lads seem to be working fine. No errors at the end of the test either. May be a relay sticking or thermistors not communicating with the control and shutting off too soon ; ordrng 1 W10911770 (HARNESS ) and 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor) and 1 WPW10384183 (thermistor)
Patrick C.
WASHER AMANA NTW4516FW1 Found the unit making a grinding noise. The stat popped right out of the gear case. Removed and replaced replaced gear case. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWC425BW1 Removed and replaced actuator and gear case. Tested unit. All ops checked good
Patrick C.
RANGE WHIRLPOOL WFG525S0HS0 Found the customer having issues with the unit not heating up properly. From the problem description sounds as if the ignitor is failing to light. Just ticks and no flame. Intermittent issue. Needs new harness and ignitor ground to cabinet ; ordrng 1 WPW10701462 (harns-wire)
Patrick C.
DRYER WHIRLPOOL WGD8500DW4 Customer complaint of the unit making a noise while in ops. Made a real loud rattle noise and a whirling noise. Checked out and was unable to duplicate noise. Only potential part causing issue from what customer is explaining sounds like a motor ; ordrng 1 W11105178 (motor-drve) and 1 WP697772 (wheel)
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Used just the start device from the compressor kit. As instructed by tech support. Tested unit. All operations checked good at time of service
Patrick C.
DISHWASHER BOSCH SHX68T55UC Removed and replaced pump and valve. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Removed and replaced control. Only replaced board from compressor kit
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found the unit having issues with no ice production. Checked out and the old style ice maker is in the unit. Need to install new kit. Removed and replaced.
Patrick C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Removed and replaced board. Potential surge caused to go bad. Board Smells electrically burnt
Patrick C.
RANGE WHIRLPOOL WGD5000DW Found the dryer handle broke. Unable to open door. Removed and replaced handle. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL KBFS22EWMS4 Removed and replaced drain tube. All operations checked good
Patrick C.
WASHER WHIRLPOOL MVWC565FW0 Found the customer having issues with the clothes not spinning out. Checked errors and found long drain error. Stand pipe is plugged. Water is siphoning back into washer so it won’t spin. Plumber to take care off. All other ops checked good
Patrick C.
WASHER AMANA NTW4516FW2 Found the customer having leak issues with the unit. Checked out the unit and it comes from the back of the unit. Clamp on drain pump. Tightened and secured. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KSSC42QMS01 Removed and replaced control. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWB765FW1 Found the customer having issues with the unit not working properly. Full of water not draining. Checked pump and it is getting power to it. Opened up pump and no blockage. Bad pump motor. Removed and replaced. Tested unit. All ops checked good ; used 1 W10876600 (PUMP-WATER) from stock
Patrick C.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Removed and replaced tube and drier. Vacuumed and recharged and the unit still doesn’t work. Compressor came on for about a min and shuts off. Took another 7-10 min the compressor kicked back on.
Patrick C.
WASHER MAYTAG MVWX500BW "Removed and replaced pully,belt,gear case, and shifter. Tested unit. All ops checked good"
Patrick C.
REFIRGERATOR GE PYE22KMKES Found the customer having issues with frost on the ice maker door. Also the door doesn’t seem to be sealing right. Took a look and found the liner separating from the door. Needs new door. Air leak is causing the frost build up ; ordrng 1 WR78X26436 (ps ff lh disp door s)
Patrick C.
REFRIGERATOR KITCHEN AID KRFF507ESS Found the customer having issues with the unit making a noise from time to time . Noise coming from fan. Also going to change thermistor style again and use liner tape to seal back cover to liner. New information provided to me by whirlpool ; ordrng 1 VINYL TAPE LINER REPAIR and 1 W11033168 (harns-wire)
Patrick C.
WASHER MAYTAG MVWC425BW Found the customer having issues with the unit not wanting to wash properly. Checked out and found bad gear case. Grinds and the oil leaked out. As a result it needs new actuator with gear case replacement ; ordrng 1 W10913953 (actuator) and 1 W11035747 (gearcase)
Patrick C.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 7723890059 customer still having cooling issues. The cover needs to be replaced again. Seals aren’t right on it. I broke new part by accident. Will need to reorder ; ordrng 1 W11167902 (COVER )
Patrick C.
DRIYER MAYTAG MGDB765FW0 Customer having key issues. Keys don’t always want to respond. Checked errors and found stuck key. All keys respond but start button doesn’t always work. Need to order control ; ordrng 1 W11089306 (overlay)
Patrick C.
WASHER WHIRLPOOL WFW7590FW0
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02
Patrick C.
RANGE WHIRLPOOL WFG540H0ES
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Removed and replaced valve. Tested unit. All operations are good