Local Reviews
for Michael

Appliance Repair Specialist Rated 4.7 out of 5 stars based on 110 customer reviews

Map of Canyon Country, CA

So sad




Review of Appliance Repair Specialist

I’m very sad and upset that Michael was so annoyed that he rolled his eyes when I asked if he could show me what he had explained verbally. He didn’t put back the cover to machine hook-up square. Unfortunately, Michael was very angry he had to wait for me. His tone when he called to ask my eta was dripped with discontent.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Map of Castaic, CA

Colleen




Review of Appliance Repair Specialist

Very punctual, very polite, listened to my questions and provided great service.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Stevenson Ranch, CA

Limited customer service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Santa Clarita, CA

Great Service




Review of Appliance Repair Specialist

Michael McInnerney was very knowledgeable on our dishwasher, always on time, personable and he even left the area he was working in spotless!


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Santa Clarita, CA

no cost, valuable information from service rep. Michael




Review of Appliance Repair Specialist

service was quick & repair specialist Michael Mclnnerney Jr told us how to fix the problem so the washer would not leak due to a clog in the front of the washer. Thanks again Michael


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of San Fernando, CA

Maytag repair




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Santa Clarita, CA

Great Service!!




Review of Appliance Repair Specialist

Michael was awesome! Arrived early! Fixed the problem right away! Stress free experience!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of Santa Clarita, CA

Great service, but, didn’t fix my problem.




Review of Appliance Repair Specialist

Great service, however, my ice maker is still not working and I had to reschedule.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Santa Clarita, CA

Great Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Santa Clarita, CA

Great Tech, Mike McInnerney




Review of Appliance Repair Specialist

Mike called prior to his visit and arrived exactly when he said. Thoroughly inspected my refrigerator. He explained the problem in detail and showed us how to do a shutdown/reset if we have a power surge in the future. Thanks Mike!!!


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Geek squad service guy Matthew was early and knowledgeable




Review of Appliance Repair Specialist

Matthew had an earlier appointment which I snagged, and he installed my microwave and pointed out all the features and safety issues that I may not of read in the users manual. I really appreciate how knowledgeable he is about the products he installs.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Rachel




Review of Appliance Repair Specialist

He was wonderful!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great service!




Review of Appliance Repair Specialist

Mike was friendly, informative, and efficient. communicated well and was very professional.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Mike is the best. Fixed my frig and gave me Maintaince pointers no one had given before. He knows his stuff.




Review of Appliance Repair Specialist

Mike has been here for past claims. Because he’s so solid I renewed my coverage. Additionally your company’s quick response to my request for service is outstanding.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

On time professional service. Nice


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Terrible




Review of Appliance Repair Specialist

Terrible, dishwasher still broken. The tech has a bad attitude and was yelling at himself throughout his call. After they want me to pay while t I still am under Lowe’s warranty. Also told me the air rap hose had a clog. For sure he said. I had a plumber take it apart and there’s no clog . This was the worst service call I’ve ever seen. The tech should not be allowed to go and deal with the customer


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service, very good price




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Michael is a star employee




Review of Appliance Repair Specialist

Michael was absolutely professional and did the job very quickly. I am entirely satisfied with the service. I would say he's an asset to your company.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


good and fast service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Anita




Review of Appliance Repair Specialist

We were very happy with your appliance service!!! Would totally call you again!!! Thank you


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Wonderful service




Review of Appliance Repair Specialist

Mike was very polite and very knowable, he answered my questions and was just so kind doing it...He was clean and friendly...A wonderful representative for your company... ****( on the cost & rate....I had insurance, so I thought it was great)


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Good Service




Review of Appliance Repair Specialist

On time , efficient , & our dryer is working again.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Unhappy, my refrigerator has never worked well and after 3 visits they keep saying it’s because of the motor.




Review of Appliance Repair Specialist

Ok


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL KSC23C8EYY02

Near Ashwood Pl, Santa Clarita, CA 91354
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KBSN602EPA01 Cx was not home instructed to leave part by front doorW10323602Took quick pic job complete

Near Annmae Pl, Santa Clarita, CA 91390
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cx states ice maker was replaced but only made 1 or 2 harvest Tech finds temps set to recommended and ice cream is hard in FC Entered diagnostics and ran ice maker harvest. Found ice maker harness was not placed back correctly and was wrapped around ice maker tray preventing it from returning to home positionCorrected harness and ice maker harvested as designed and filled with water as designed. Advised cx wait 24 hours for ice productionSet temps to recommended unit ops are normal job complete

Near Lassen St, Los Angeles, CA 91343
Michael M.

Michael M.

DRYER WHIRLPOOL MGDC400VW0 Cx states drum is not spinningTech finds belt has come offRemoved front panel and observed pulley had broke in half on motor shaftNeeds motor 279827 and when 694089; ordrng 1 279827 (motordryer) and 1 WP694089 (wheel)

Near Pico St, San Fernando, CA 91340
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Removed and replaced filter head W11346623Turned on water valve and verified no leaks. Purged water dispenser and now dispenses water as designed.Turned on ice maker and harvested and filled with water. Advised 24 hours for ice productionsAll ops are as designed job complete

Near Isamar Ln, Los Angeles, CA 91343
Michael M.

Michael M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cx showed tech broken dispenser lid Installed new dispenser W10861000 . Dispenser now latches and springs open as designed All ops are normal and Cx is happy job complete

Near Carol Ct, Santa Clarita, CA 91390
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Removed and replaced FC evap motor W11224591Rebooted and unit is now cooling.Installed new crispier drawers and they work as designed all ops are normal job completeAdvised 24 hours for normal cooling temps

Near Sassoon Pl, Santa Clarita, CA 91350
Michael M.

Michael M.

MICROWAVE WHIRLPOOL WMH31017FS2 Cx states door will not latchTech finds upper latch switched back and loose. Door is not aligned with frameTech bent door back into place and now closes as designed.Removed console and found interlock spring in bottom of cavity. Installed interlock spring and secured all spade connections with needle nose.Rebooted unit and tested with magic bar and ops as designed. Cx is happy job complete

Near Glenoaks Blvd, Los Angeles, CA 91342
Michael M.

Michael M.

WASHER WHIRLPOOL WFW85HEFC1 Replaced water valve W10599356Rebooted unit and ran through auto service test. Unit fills rinses drains and spins as designed with no leaks or unusual sounds. All ops are as designed job complete

Near Chaucer Pl, Stevenson Ranch, CA 91381
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Installed plate W10572235 tested dispenser and motor just hums.Dispenser motor is not faulty due to wide. Build up on top. Of ice maker motor.Needs motor W10822606Return 11-14-19 7-10am requested; ordrng 1 W10822606 (motor)

Near Vía Rosa Linda, Santa Clarita, CA 91355
Michael M.

Michael M.

DISHWASHER KITCHENAID KDTE104ESS1 Cx states unit will not wash. Job complete

Near Abordo Dr, Santa Clarita, CA 91350
Michael M.

Michael M.

WASHER WHIRLPOOL WTW5000DW0 "Cx states unit is noisy when running. Agrees to service feeTech found wash plate stripped out and spinning on shaft. Removed wash plate and ran auto service test, fills, agitates, drains as designed. On spin cycle unit made a loud grinding sound and then locked up and remained glitched on control. Had to hard reboot unit to unlock lidTech finds hub drive nut is loose on the drum and drum can wobbl. Gearcase has failed internally."

Near Wren Dr, Canyon Country, CA 91387
Michael M.

Michael M.

REFRIGERATOR AMANA ASI2575GRW00 Cx states unit is still freezing products inside RC Tech finds everything inside refrigerator is frozen solidRemoved and replaced control W11203924Rebooted unit and set temps to recommended setting. Unit is cooling advise cx to wait 24-48 hours for temps to adjust. Monitor condition and report back if over freezing continues. Unit ops are normal at this time job complete

Near Baviera Way, Stevenson Ranch, CA 91381
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRFC302ESS00 Installed glue WP482338 and liner is now sealed. Advised cx wait 24 hours for adhesive to cure. Ops are as designed job complete

Near San Martinez Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER KITCHENAID KDTE204GPS0 "Killed power to unit.Replaced console W11165146Rebooted unit. Started normal wash cycle. Unit fills, rinses, heats and drains.No faults stored in control. Unit ops as designed job complete.ete"

Near Herrera St, Santa Clarita, CA 91354
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Cx states unit is not making ice and states her husband saw a broken wires at lower left door hinge.Found two broken wires due to pinch point. Reattached broken wires and cleared fused ice block in ice bucket. Rebooted unit and ran service test 44. Ice maker harvested and found home postion. Service test 45 and ice maker filled as designed Used shop vac to clear obstructed condenser coils. Checked temps are set to normal. Advised cx to wait 24 hours for ice production. Unit ops are normal job complete

Near Claycrest Dr, Santa Clarita, CA 91351
Michael M.

Michael M.

DRYER - ELECTRIC WHIRLPOOL WGD4815EW2 Cx states she has 5 year arrange on unitStates makes a thumping noise when spinning.Tech had to remove and reinstall drum 7 times after new roller kit was installed 4392065Eventually unit stopped making scraping noise when sheet metal screw was found lodged into felt. Unit ops as designed job complete

Near Whistler Ave, Los Angeles, CA 91344
Michael M.

Michael M.

WASHER MAYTAG MVWB835DW1 "Replaced faulty water valve W11172234Rebooted unit and cleared faultsRan manual hot and cold and ops as designed with proper flow. Ensured no leaks from top of housing. Ran auto service test and unit fills, agitatesm drains and spins as designed with no further issues. Job complete"

Near Barada Ave, Santa Clarita, CA 91350
Michael M.

Michael M.

WASHER MAYTAG MVWB835DW4 30 min delay due to cx arriving lateCx states unit does not wring our clothing properlyF2E1- stuck UI buttonCleared faultsBasket spins freely with no noises.Ran auto service test and passed all test with no issues. Tech tipped unit back and found the feet had not been extended and was touching wash sump square tub thing.Unit ops as designed with no issues. Job complete

Near Brown Oaks Way, Canyon Country, CA 91387
Michael M.

Michael M.

OVEN KITCHENAID KFGG500ESS2 Cx found dent on gas line. Tech found line loose. Tightened connection and no longer leaks of gas. Tested top burners and now all burners ignite as designed.Tested bake and broil and have both operating as designed.Cx is now happy job complete

Near San Martinez Rd, Castaic, CA 91384
Michael M.

Michael M.

DISHWASHER MAYTAG MDB8989SHZ0 "Removed door and unplugged console and drain did not engage. Verified 120v at outlet and to unit. Removed power box and found burnt power cord wire nut.Took quick picCut off end of power cord found one burnt nut and another loose and neutral was not tightened at all.Replaced with new wire nuts and rebooted unit and unit now drains. Ran normal wash cycle and unit fills, rinses, heats and drains as designed. All ops are normal and Cx is happy. Job complete"

Near Iron Horse Pl, Santa Clarita, CA 91390
Michael M.

Michael M.

WASHER WHIRLPOOL WTW7000DW3 Removed and replaced lid lock W10810403And control W11182871Lid latch bezel broke on install of lid latchNeeds bezel white W11237157Return 11-8-19 8-12 requested; ordrng 1 W11237157 (bezel)

Near Katherine Ave, Los Angeles, CA 91405
Michael M.

Michael M.

M/W OTR WHIRLPOOL WMH32519HV0 Cx states door was some times not starting and Cx states they heard clicking coming from door switch area.Tech found door dropped and not aligned. Aligned door and now fits flush with frame.Removed console and found door switch spade connectors were loose. Tightened all spades on upper and lower interlock. Rebooted and retested unit with cx present and could not recreate problem. Unit ops as designed with no issues at this time job complete

Near Emmett Rd, Santa Clarita, CA 91351
Michael M.

Michael M.

DISHWASHER WHIRLPOOL MDB6701AWS0 Cx states unit is not the wash cycle and the door handle is brokenStates unit will stop mid cycle stuck on rinse cycle. Needs latch assembly WPW10275768Found UI console is not functioning on certain cycles.Needs console UI 99003382 which is discontinuedUnit is not repairable. Cx will replace unit job complete

Near Quezada Way, Santa Clarita, CA 91387
Michael M.

Michael M.

WASHER MAYTAG MHW6630HC0 Cx claims the start button is not respondingThis is a double stacked unitF0E2-over sudsRebooted unit via breaker panel. Cleared faults and ran quick cycle test unit filled spun and drained as designed. Explained to cx she was using way too much soap ( 1-1/2 cups of liquid tide)Recommended switch to tide podsUnit now ops as designed. Explained to home owner unit is susceptible to electrical interruptions and may need to be reset at breaker panel if power dips again while in use. Unit operates as designed job complete

Near 8th St, San Fernando, CA 91340
Michael M.

Michael M.

WASHER MAYTAG MHW5630HC0 Cx states unit spins off balance when they run a load.Tech finds unit is level and not moving. No faults stored in controlBasket spins freely and suspension is firmRan quick cycle test with cx present and unit passed all test and operates as designed. Spins even and does not spin out of balance. Tech was not able to recreate issue. Advised cx to record event and call back so tech has more information to go off of. All ops are as designed at this time and install appears correct. Job complete

Near Marisa Dr, Canyon Country, CA 91387
Michael M.

Michael M.

OVEN WHIRLPOOL WOD51EC0HS01 Cx states console speaker quit working and is glitchy.Tech flipped breaker off and turned back on. Speaker now ops and display is now active and prompt with user inputs. Advised cx how to reset unit for future occurrences due to being located in high wind area. Very prone to power surges and spikes. If issue persist record issue and call back. Unit ops are as designed job complete

Near Bension Dr, Santa Clarita, CA 91390
Michael M.

Michael M.

WASHER MAYTAG MHW6630HW0 Cx states unit was leaking from front and then stopped after appointment was madeFound hair in front drawers n holes. Instructed cx on proper cleaning of bellow to prevent suds from leaking. Unit ops as designed job complete

Near Sutters Pointe Dr, Santa Clarita, CA 91350
Michael M.

Michael M.

DISHWASHER MAYTAG MDB8989SHZ0 "Removed and installed new console W11403919Rebooted u it and console illuminated. Ran manual drain and unit lost all powerVerified power to cord. Found improperly installed wire nitsCute and stripped power cord leads and installed proper sized wire nuts. Rebooted unit and ran normal wash cycle.Unit now fills, rinses, heats, and drains as designed job complete"

Near Rancho Ct, Santa Clarita, CA 91354
Michael M.

Michael M.

WASHER MAYTAG MVWB835DW1 Cx states unit will repeatedly fill and drain and leave clothing wet after end of cycle.F3E2- inlet water temp faultVerified good water pressure to unittan manual hot and cold and found cold side valve cloggedNeeds water valve assembly W1117223411-6-19 7-8am requested; ordrng 1 W11172234 (housing)

Near Barada Ave, Santa Clarita, CA 91350
Michael M.

Michael M.

WASHER MAYTAG MVWB765FW2 "Cx states unit is not filling correctly. Displays LFF3E2- Inlet water temp faultF8E1- long fillF0E3-overload F2E1-stuck UI buttonF3E2-inlet water tem,p faultRan manual hot and cold valves and both hum and only trivkle. Verified good water pressure to unit.Replaced water valve W11172234Rebooted unit and unit now ops as designed. Passed auto service test with no issues. All ops are normal.Verified with dispatch PL1 code covers all fees. Job complete"

Near Windrose Pl, Santa Clarita, CA 91354
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Killed power to unit. Removed and replaced dispenser motor W11310391 Replaced control W11174836 rebooted unit and set temps to normal. Tested dispenser and ops are as designed. Job complete

Near Plum Canyon Rd, Santa Clarita, CA 91350
Michael M.

Michael M.

DISHWASHER IKEA IUD8555DX2 "Removed and installed new sump assembly W10902326Retested unit and now fills, rinses, heats and drains as designed. Ran unit multiple cycles and passed all cycles with no issues and no leaks. Unit now ops as designed job complete This was not a recall this was a second issue separate from first visit. Job complete"

Near N Brand Blvd, San Fernando, CA 91340
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRFC604FSS01 Cx states unit makes ice but does not dispense.Also states they changed water filter but the replace filter light will not turn offFound ice maker is producing ice as designed. Found ice cube jammed under ice bin. Removed all ice build up and ice bin now rotates and dispenses as designed. Instructed cx to press max ice and max cool for 3 sec and water filter light resets as designed. All ops are normal and Cx is happy job complete

Near Honnold Dr, Santa Clarita, CA 91350
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Removed and replaced faulty damper control WPW10248595Rebooted unit. Entered service test 3 and all fans op as designed. Damper opens and closes as designed.Set temps to recommended 0°/37°Advised to wait 24 hours for operating temps. Verified with dispatch on prior visit that this ticket is under dispatch code parts and laborUnit ops are normal job complete

Near Poplar St, Santa Clarita, CA 91390
Michael M.

Michael M.

WASHER WHIRLPOOL MVWB765FW2 Removed torn fabric from around trans shaft. Rest in allied agitator and ran unit Passed all cycles with no issues. Job complete

Near Terri Dr, Santa Clarita, CA 91351
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRFF507ESS00 Cx states unit is making ice but not dispensing the iceTech found ice bin is missing release locking button and has ice build up under ice bin. Took quick picRemoved ice build up and ice bin now ops as designed. Instructed cx how to fix issue for future problems.Ice maker and unit ops as designed. Temps are normal job complete

Near Wintergreen Ct, Stevenson Ranch, CA 91381
Michael M.

Michael M.

REFRIGERATOR KITCHENAID KRFF507ESS00 Cx states unit is making ice but not dispensing the iceTech found ice bin is missing release locking button and has ice build up under ice bin. Took quick picRemoved ice build up and ice bin now ops as designed. Instructed cx how to fix issue for future problems.Ice maker and unit ops as designed. Temps are normal job complete

Near Wintergreen Ct, Stevenson Ranch, CA 91381
Michael M.

Michael M.

WASHER MAYTAG MVWB835DW4 Cx states start button doesn’t start when he presses hard.Tech finds Cx is pressing button instead of waiting 3 sec on start button.Instructed cx on proper use of console. Ran UI test successfully and then ran auto service with cx present. All ops are as designed job complete

Near Eldridge Ave, Los Angeles, CA 91342
Michael M.

Michael M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed and replaced divider WPW10309864Removed and replaced control board W11043763 and UI panel W11265135Rebooted unit and ice maker harvested and filled. Set temps to recommended. Advised cx to wait 24 hours for iceUnit ops are normal job complete

Near Maravilla Ct, Santa Clarita, CA 91355