Local Reviews
for Kevin
Powered by Fluid LOCALProfessional service
Roger - Riverside, CA
Highly recommended
Laura
Laura - Riverside, CA
Service Rep was Knowledgeable, friendly, & professional
Great service
Ekaete - Riverside, CA
The technician was very professional
Kitchen Aid lucille
Lucille - Riverside, CA
Professional & well groomed very respectful as well as patient with my inquiries. Respectfully KA L
Great Experience
David - Nuevo, CA
Our first washing machine, purchased about a year ago. We were worried it broke because of something we did. We called the manufacturer and set up the service. We received an appointment confirmation via email also sharing a picture of our service technician that would be coming. He walked us through his diagnosis, which pointed to a faulty part, which was replaced and up and running within 10 minutes. He also provided tips on different settings. Overall very satisfied. A+++
Ambrocio
Ambrocio - Perris, CA
Great service
Charles - Riverside, CA
Service was great. Repairman was efficient and knowledgeable. Arrived on time. Had warranty coverage so there was no charge.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Rocio - Moreno Valley, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Clyde
Clyde - Moreno Valley, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Michael - Perris, CA
Maytag Washer Repair
AE - Riverside, CA
Very knowledgeable and professional.
quick servuce
Richard - Riverside, CA
arrived early, was polite, fixed the issue quickly, great service.
Response from Appliance Repair Specialist:
Hi Richard, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Veronica
Veroinica - San Bernardino, CA
Excellent
Response from Appliance Repair Specialist:
Hello Veronica, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service.
Patricia - Riverside, CA
The service rep was very informative.
Response from Appliance Repair Specialist:
We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great Service
Anna - Fontana, CA
Was scheduled quickly. Arrived on time. Was knowledgeable and quick at diagnosis the issue. Explained next plans and followed up when parts came. Completed repair quickly and efficiently. Great Service.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Dishwasher and Refrigerator Service
Percy Vidal - Moreno Valley, CA
Very professional Technician, help a lot and show me how to take care my appliances.
kevin was very helpfull and informative
Fred - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Chuck p
Chuck - Fontana, CA
Fast and courteous service
Response from Appliance Repair Specialist:
We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service very friendly
Ian - Riverside, CA
Response from Appliance Repair Specialist:
Hello Ian, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service very fry
Edward - Riverside, CA
Response from Appliance Repair Specialist:
Hello Edward, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Always great service and prompt scheduling
Diane - Riverside, CA
Kevin McKellar is fantastic! I always ask for him.
Response from Appliance Repair Specialist:
Hello Diane, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Excellent Service
Scott - Nuevo, CA
The service man called and came early. He had the part with him for the repair. He was prepared. The install was fast and clean. Great customer service from everyone.
Response from Appliance Repair Specialist:
Hi Scott, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Oscar
Oscar - Riverside, CA
Great service, best work done
Response from Appliance Repair Specialist:
Hi Oscar, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Good job
Ekaete - Riverside, CA
Great service
Response from Appliance Repair Specialist:
Hell Ekaete, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Supparat - Rialto, CA
Very Polite
Response from Appliance Repair Specialist:
Hello Supparat, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Unit not cooling in RC. I found frozen over RC evaporator. Per service pointer, unit needs evaporator cover and newly flashed main control ordered directly from manufacturer. This call falls under s-code s27311 that covers 2x labor. Removed and replaced cover and main control. I pushed evaporator lines back into cabinet, moved thermistor further down and zip tied, verified proper door sealing and verified proper closer operation. Tested unit. All tests good."
Kevin M.
DISHWASHER KITCHENAID KDTE334GPS0 Door not staying closed during cycle. I found door latch spring was stuck in the open position and not allowing door to stay latched. Removed and replaced door latch. Tested unit. All tests good.
Kevin M.
KITCHEN WHIRLPOOL WDT730PAHZ0 Unit not washing or dissolving soap. I tested unit and found wash pump not running. Voltage to wash pump but pump not responding. Removed and replaced wash pump. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW560CHW0 Unit is stuck in control lock mode and will not reset. Unit went into lock mode mid cycle by itself. Failed user interface. Removed and replaced console. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 Unit is giving error code for long fill. I tested unit multiple times and found one time while checking cold valve the cold solenoid didn’t open. Valve is intermittently not opening. Removed and replaced fill valve. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS586FIEH00 Unit not cooling in RC. I found that the unit didn’t defrost. I put unit into diagnostic and ran heater circuit. All tests good. I found that front interface and main control in rear were out of sync. Causing door open light not to turn off. Customer said another company was just out and replaced freezer door which came with new Interface. Tech from other company didn’t unplug unit to sync boards. I put unit on basic defrost setting in diagnostic and synced boards. Customer will defrost unit. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer stated the unit would not start. I tested unit, all is testing normal at this time. Gave customer tips on use and care. All tests normal."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Unit not cooling in RC. Full frost pattern on evaporator. I tested airflow and it seems like evaporator fan is spinning slow and diffuser is getting stuck closed. Also thermistor is reading slightly off. Removed and replaced thermistor, fan motor and diffuser. Tested unit. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ice maker stalled mid harvest. I tested wires at base of door, wires are good. I harvested ice maker through diagnostic and found that the ice maker stalled and gave faulty motor code. Failed ice maker. Removed and replaced ice maker. Cycled ice maker. All tests good."
Kevin M.
RANGE KITCHENAID KFGG500ESS2 Cooktop is sitting crooked on cabinet from factory. I removed cooktop and reinstalled to base properly. Tested unit. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Unit not cooling in RC. I found frozen over RC evaporator. Per service pointer, unit needs evaporator cover and newly flashed main control ordered directly from manufacturer. This call falls under s-code s27311 that covers 2x labor. Ordering parts. ; rqstng P&A on 1 W11167902 (cover-evap) and 1 W11332011 (CNTRL ELEC)"
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 Unit is giving error code for long fill. I tested unit multiple times and found one time while checking cold valve the cold solenoid didn’t open. Valve is intermittently not opening. Ordering fill valve. ; ordrng 1 W11210459 (valve)
Kevin M.
DISHWASHER MAYTAG MDB4949SDZ0
Kevin M.
WASHER MAYTAG MVWX655DW0 Unit not agitating. Found stripped washplate causing unit not to agitate. While washplate was removed to check splines I found hub was worn down causing excessive play in basket during spin cycle. Unit needs washplate and hub. ; ordrng 1 W10902814 (washplate)
Kevin M.
DRYER MAYTAG MGDB765FW0 Unit not starting when customer pushes start. I found voltage to door switch but switch not closing. Failed door switch. Removed and replaced door switch. Tested unit. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL DU915PWPS2 "Customer canceled at door. Customer said they tried to call and cancel but didn’t get through. Please cancel call, I didn’t look at unit."
Kevin M.
RANGE KITCHENAID KGRT507GWH0
Kevin M.
WASHER WHIRLPOOL WTW4850HW1 "Customer said unit was flashing after delivery. I found that the unit was paused. Installers paused unit and customer didn’t know if it was a problem. I checked for error codes, no codes recorded. I instructed customer on use and care. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Unit not making ice and making a loud vibrations. I found evaporator cover vibrating. Removed and secured evaporator cover. I found clogged filter causing no ice or water. Instructed customer on filter.
Kevin M.
WASHER MAYTAG MVWC565FW1 Unit not agitating or spinning properly. I found that the actuator was not in calibration with main control. Control would see the actuator in spin but it was really in agitation. I had to go into diagnostic and recalibrate actuator to main control so they are sync. Tested unit through all functions. All testing normal now.
Kevin M.
DRYER ROPER RGD4516FW0 Dryer not drying clothes. I tested unit and found drum was not turning. Open dryer and found broken belt and worn rollers. Removed and replaced belt and rollers with repair kit. Tested unit. All tests good. ; used 1 4392065 (DRYER REPAIR KIT) from stock
Kevin M.
WASHER MAYTAG MVWC565FW0 "Unit making noise in spin cycle. Found that the transmission shaft has dropped down a half an inch and is now rubbing on belt shield. Unit needs new transmission, belt and cam kit. Belt and cam were damaged by transmission shaft. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ice maker stalled mid harvest. I tested wires at base of door, wires are good. I harvested ice maker through diagnostic and found that the ice maker stalled and gave faulty motor code. Failed ice maker. Ordering part. ; ordrng 1 W10873791 (icemaker)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Filter reset light came on in after replacing filter and resetting filter light. Also water pressure has dropped ; ordrng 1 W11130216 (cntrl-elec) and 1 WPW10394053 (housing)
Kevin M.
DRYER MAYTAG MGDB765FW0 Unit not starting when customer pushes start. I found voltage to door switch but switch not closing. Failed door switch. Ordering part. ; ordrng 1 WP3406107 (switch-dor)
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 Unit giving error code for pressure switch fault and door lock not engaging. Found broken door lock mechanism and failed communication between pressure switch and main control. Ordering parts. ; ordrng 1 W11201273 (cntrl-elec) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl)
Kevin M.
WASHER ROPER RTW4516FW1 "Unit is giving error code f9e1 for long drain intermittently. I tested drain pump, drain pump sounds a little weak but is draining and pressure sensor inside main control seems to be off and could cause a drain error. Need to replace main control and drain pump. Ordering parts. ; rqstng P&A on 1 W10919003 (pump-water) and 1 W11124712 (cntrl-elec)"
Kevin M.
WASHER WHIRLPOOL WFW560CHW0 Unit is stuck in control lock mode and will not reset. Unit went into lock mode mid cycle by itself. Failed user interface. Ordering console. ; ordrng 1 W11325580 (cntrl-elec)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Unit not making ice. I found an error code for lost home position on ice maker. Failed ice maker. Removed and replaced ice maker. Cycled ice maker. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 Unit giving e3f1 error code for pressure switch fault. I found a communication issue between main control and pressure switch. Removed and replaced pressure switch and main control. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Unit didn’t defrost causing evaporator to freeze over and block airflow. I tested bimetal, heater, fan motor and thermistors. All passed. I defrosted evaporator to clear airflow and set user interface to defrost every 8 hrs. All tests good."
Kevin M.
WASHER MAYTAG MVWX655DW1 "Unit not spinning and giving error codes for basket speed fault. I tested unit and found motor just humming when in operation. I discharged motor capacitor and tested, found failed capacitor. Removed and replaced capacitor. Recalibrated unit and tested. All tests good. ; used 1 W11158831 (CAPACITOR) from stock"
Kevin M.
DRYER MAYTAG MGD6630HW0 "Unit giving error f3e3. Customers venting is clear, customer Is going to have venting cleaned again anyways. Failed main control and inlet thermistor. Removed and replaced main control and thermistor. Tested unit. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit not dispensing water or ice at dispenser. I found that the left side door switch is not making contact with door all the way causing the issue. Unit needs new styled door switches to correct issue. Removed and replaced door switches. Tested unit. All tests good.
Kevin M.
REFIRGERATOR WHIRLPOOL WRX986SIHV00 "Ice maker not making ice. I tested ice bucket sensor, fill valve and ice maker heaters all tests normal. Failed ice maker. Removed and replaced ice maker. Tested ice maker. All tests good."
Kevin M.
RANGE JENN-AIR JGS9900CDF01 Unit not heating. I found ignitor glowing but not pulling enough amps to open gas valve. Failed bake ignitor. Removed and replaced ignitor tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Unit not cooling. I found evaporator fan motor not running. I verified voltage to fan motor. Failed fan motor. Removed and replaced evap fan motor, tested unit. All tests good."
Kevin M.
DISHWASHER KITCHENAID KDTE334GPS0 Door popping open when in use. I adjusted leveling legs and door strike to allow door to close properly. Tested unit. All tests good.
Kevin M.
RANGE WHIRLPOOL GS475LEKS0 Customer was not aware of charges. Customer canceled at door.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit not cooling in RC. Full frost pattern on evaporator. I tested airflow and it seems like evaporator fan is spinning slow and diffuser is getting stuck closed. Also thermistor is reading slightly off. Ordering parts. ; ordrng 1 W11317276 (diffuser) and 1 WP2315549 (evap fan motor) and 1 WPW10384183 (thermistor)