Local Reviews
for Kevin
Powered by Fluid LOCALGreat service
Rebecca - Riverside, CA
The guy was very nice and knowledgeable. Service was great.
Response from Appliance Repair Specialist:
Thanks for the kind words and the time you've taken to leave a comment. We are always glad to help and will continue to provide great service for you anytime!
Poor Service
Vivian - Perris, CA
I haven’t had a fridge since September still not working
Response from Appliance Repair Specialist:
Hi Vivian, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.
The service Tech was very thorough and explain how these things happen so I know next time
Glenn - Moreno Valley, CA
I would highly recommend him again to anyone
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Kevin. Hope to work with you in the future!
Dishwasher
Grace - Riverside, CA
Excellent customer service
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Best repairman ever!
Chris - Riverside, CA
Kevin is a top notch repairer and very professional. This was our second time having to have an appliance repaired and we were glad to see Kevin show up! He was the same one that helped us last time and is a life saver! He is extremely knowledgeable and very professional! We can’t recommend him enough! This man deserves a massive pay raise!
Response from Appliance Repair Specialist:
We are thrilled to hear that you had an outstanding experience with Kevin at Appliance Repair! We strive to provide extremely knowledgeable and very professional service! Thank you for the awesome review, we appreciate your time and business.
Grate service
Samuel - Moreno Valley, CA
I’m very happy with the service and I’m so thankful that the warranty cover all the cost. I didn’t have to pay anything out of my pocket.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
amazing service!!!
Miguel - Perris, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great Service
Monica - Riverside, CA
He was very polite and efficient. He fixed our washer and it works like new again. Great service.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your washer is working like new. We appreciate your time and business.
👍 great service
Moses - Riverside, CA
Great service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Awesome
Edith - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
excellent service
동 - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Very good
Jose - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Tech was a superstar
Jon - Perris, CA
My tech was on time and took care of all issues efficiently. My range now works great
Response from Appliance Repair Specialist:
Thank you for the awesome review! We are glad to know your range is up and running. We appreciate your time and business.
Excellent service
Marc - Riverside, CA
Kevin was extremely attentive to complete my service. He had great customer service. He was in time and a pleasure to work with.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Kevin. Hope to work with you in the future!
Great service
Philip - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Awesome Service!!!
Carlos - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
GREAT SERVICE
Patricia - Moreno Valley, CA
Great job ! Super fast
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had an expeditious experience with Appliance Repair.
Extremely knowledgable
Lyle - Perris, CA
Taught me a lot about my equipment. I am not happy that my washing machine needs so much special attention when being loaded, what can wash together, needing monthly cleaning, but at least I learned the reasons why.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! We appreciate your time and business.
maytag washer
Raul - Moreno Valley, CA
show up on time very professional
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we appreciate your feedback. Thank you for your time and business.
Great service
Maribel - Perris, CA
Super quick and great service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Knowledgeable tech
Randy - Riverside, CA
I would still prefer for your customer service to answer the phone. I was on there 5 different times, over 30 min each time, nobody ever answered the phone. FRUSTRARING!!!!!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Herminio - Riverside, CA
Good job
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service
Jennifer - Perris, CA
Professional, courteous, and on time.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide timely, professional service. We appreciate your time and business.
Fast service
Christopher - Moreno Valley, CA
Quick fix and great communication.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We are glad to know your appliance is up and running. We appreciate your time and business.
Great service
David - Riverside, CA
Knowledgeable, quick service.
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Kevin M.
WASHER WHIRLPOOL WTW8000BW0 "Unit is leaking down through bearings which is causing noise and smell and unit has failed suspension causing basket to bounce. Unit needs bearing kit, suspension, and basket hub. ; 1 W10435302 (bearing) and 1 W10247710 (washer,suspension) and 1 W10820039 (hub)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Per office, unit is in warranty. Unit is not cooling. I verified compressor running but no frost pattern. Unit has a low side sealed system leak in evaporator which caused damage to compressor. Ordering evaporator and compressor. ; ordrng 1 W10507884 (compressor) and 1 W11459354 (Evaporator)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Removed and replaced ice maker, ice maker now cycles but doesnt fill. I tested voltage and found failed fill valve. Ordering fill valve. ; ordrng 1 WPW10279909 (valve-inlt)"
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Pulled unit out to install parts and found that the customers copper water line has been leaking. I need 1/4 line to install part. I shut water off. Customer will get new water line before appt. parts left at customers home. ; schdld next appmnt for 1/29 FRI !
Kevin M.
MICROWAVE JENN-AIR JMW2430DP01 Jenn-air shipped part direct to customer. Removed and replaced touch panel. Tested unit. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KBFN502ESS02 Unit is making a loud popping sound in left side door when door is opened. I found failed upper hinge. Led lights are out in both compartments. I found a shorted led modules causing no lights. Unit needs modules and hinge. Will need 2nd man to replace upper hinge. Unit is a built in. Allow 2 hours. ; ordrng 1 WPW10485980 (hinge-door) and 1 WPW10121046 (etension) and 6 W11462342 (Module)s
Kevin M.
WASHER WHIRLPOOL WTW5000DW Unit not spinning. I found failed basket hub causing unit not to spin. A&E Factory Service was out and their tech scratched console and broke plunger on main control and left unit in pieces. Unit will need main control. Customer ok with not ordering panel since it is on back order. Ordering hub and main control. ; 1 W11116590 (cntrl-elec) and 1 W10528947 (drive hub kit)
Kevin M.
WASHER MAYTAG MVWX655DW1 Unit making noise in spin cycle. I found noise coming from belt. I removed belt and adjusted tension on belt to stop belt slipping. Tested and calibrated. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit not draining. I tested unit and found drain pump not running. Removed and replaced drain pump. All tests good. ; used 1 W10876537 ( Pump) from stock
Kevin M.
WASHER AMANA NTW4516FW3 Customer stated the unit is making noise. I tested unit with load of towels. I found belt slipping a little causing some noise. I cleaned up and adjusted belt to stop slipping. Calibrated unit. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Unit not dispensing water. I found that the unit needs the regulator kit per service pointer. Ordering parts. ; ordrng 1 W10786952 (valve) and 4 WPW10334458 (connector)s
Kevin M.
DRYER WHIRLPOOL WGD5000DW3 "Unit making noise, door not staying closed and door seal ripped. I found door needed adjustment and door catch is bad causing door to not stay closed. I found failed rollers and belt causing noise and door seal is ripped. Ordering seal, repair kit, and door catch. ; ordrng 1 W10906683 (Door seal) and 1 WP3389441 (Catch) and 1 4392065 (Repair kit)"
Kevin M.
WASHER WHIRLPOOL MVWC565FW1 "Multiple issues found. Unit not draining, I found voltage to drain pump but pump not responding, failed pump. I tested suspension and found it failed causing basket to bounce. While tipping unit back I found that the gearcase has leaked a lot of oil and oil has damaged cam, belt, shield, and actuator. Agitator is seized on to gearcase and will need to be replaced as well.;1 W11130362 (suspension) and 1 W11161960 (agitator) and 1 W10528947 (drive hub kit) and 1 W10876600 (drain pump) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10913953 (actuator) and 1 WPW10427633 (pulley shield)"
Kevin M.
DISHWASHER KITCHEN AID KDFE104DSS2 Unit not washing properly. I tested unit and found voltage to wash pump but pump not running. Failed wash pump. Ordering part. ;1 WPW10605057 (pump and motor assy)
Kevin M.
WASHER WHIRLPOOL WTW7300DW1 Unit giving error code for long drain. I tested unit and found pump motor shorted which damaged pump relay on main control. Ordering pump and main control. ;1 W10876600 (drain pump) and 1 W10812422 (cntrl-elec)
Kevin M.
RANGE WHIRLPOOL WMH32519HW4 Microwave door is separating causing door not to close properly to engage interlocks. Unit needs new door assy. Ordering parts. ; ordrng 1 W11247220 (door/mw)
Kevin M.
DRYER MAYTAG MGD6630HC0 Not making loud noise during operation. I tested unit and found failed rollers and idler pulley causing noise. Ordering repair kit. ; ordrng 1 4392067 (dryer repair kit)
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 Unit making noise during cycle. I tested unit and found belt making some noise. I adjusted and cleaned belt. Tested and calibrated unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed and replaced right side door. Tested unit. All tests good.
Kevin M.
COOKTOP KITCHEN AID KGCC566RBL07 Middle rear burner not igniting. I found failed switch harness and holder causing rear burner not to ignite ; rqstng P&A on 1 W10661511 (cooktop) and 1 W11134292 (holder-orf) and 1 WP4456901 (harns-wire)
Kevin M.
WASHER WHIRLPOOL MVWB765FW4 Unit leaking. I found leak coming from pump housing. Removed and replaced drain pump. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL MGD7230HW0 "Unit not running full cycle. I found failed start winding on motor causing unit not to start. Failed motor. Unit also not making sounds on display. Removed and replaced console, blower wheel and motor. Tested unit. All tests good."
Kevin M.
WASHER MAYTAG MVW7232HW0 Unit leaking onto floor when not in use. I removed console and found leak at cold solenoid on fill valve. Removed and replaced valve. Tested unit. All tests good.
Kevin M.
RANGE AMANA AGR5330BAS3 Burner heads not turning low and rear left not lighting. I found burners set too high and rear burner needed adjustment to spark properly. Adjusted rear burner and adjusted gas flow to burners. All tests good.
Kevin M.
RANGE WHIRLPOOL WFG975H0HZ0 Removed and replaced previous order burner. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW85HEFC1 Unit not draining causing unit to stop mid cycle. I verified voltage to drain pump but pump not draining. Failed drain pump. Ordering pump. ; rqstng P&A on 1 WPW10605427 (pump-water)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit leaking into RC. I found clogged defrost drain in RC. Removed cover and cleared drain. Tested unit. No leaks. All tests good. Temps are normal.
Kevin M.
DRYER MAYTAG MGDC465HW0 Unit not drying. I tested unit and found ignitor glowing but gas not firing. Found failed gas coils causing issue. Removed and replaced gas coils. Tested unit. All tests good. ; used 1 WPW10328463 (COIL-VALVE) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Unit leaking at water filter. I tested unit and found water pressure is too high causing drip at filter. I closed valve at wall to correct water pressure. Tested unit all tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL KRFC704FPS04 Door handle came defective and when installers installed it made marks on right side RC door. Unit needs new handle and right side RC door. Ordering parts. ; ordrng 1 W11483532 (Handle) and 1 W11449026 (Door)
Kevin M.
WASHER AMANA NTW4516FW3 "Removed and replaced cam, actuator, agitator cam, and belt. Tested and calibrated. All tests good."
Kevin M.
WASHER WHIRLPOOL WFW92HEFC0 "Unit making loud noise during spin. I tested unit and found the rotor bolt broke off inside basket shaft which caused damage to rotor. Unit needs outer tub assy, rotor and bolt.; 1 W10901175 (Outer tub assy) and 1 W11253212 (Bolt) and 1 WPW10544980 (Rotor)"
Kevin M.
WASHER WHIRLPOOL MVWB765FW0 Unit is not dispensing fabric softener and water is hitting tub ring. Found failed drawer allowing water to drip on left side and not go into machine properly. Failed drawer. Ordering drawer. ; ordrng 1 W10919352 (Drawer)
Kevin M.
WASHER WHIRLPOOL WTW5000DW3 "Removed and replaced suspension, cam and belt. Calibrated and tested unit. All tests good."
Kevin M.
DISHWASHER WHIRLPOOL WDF320PADS3 Unit is not washing dishes. I ran test cycle and found unit filling with water and voltage to drive motor but unit not running. Failed sump/motor assy. Customer declined repair at this time.
Kevin M.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Unit is shutting off randomly and not making ice. I found that the unit will shut down everything but interface randomly indicating a programming glitch, no way to determine which board is causing issue and all will have to be replaced at same time to correct issue. Also in diagnostic i am now getting error for ice maker motor. Unit needs boards and ice maker. ;1 WPW10675033 (Cntrl elec) and 1 W11330971 (User interface) and 1 WPW10624574 (Cntrl elec) and 1 W11294907 (Ice maker)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Unit is not cooling. I found frozen over evaporator causing airflow loss. I put unit into diagnostic and found issue with defrost sensor but unit still turned heater on. Unit needs thermistor and main control. Ordering parts. Customer will defrost prior to repair. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11196400 (Cntrl elec)
Kevin M.
WASHER WHIRLPOOL MVWB765FW4 Unit leaking. I found leak coming from pump housing. Removed and replaced drain pump. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL MGD7230HW0 "Unit not running full cycle. I found failed start winding on motor causing unit not to start. Failed motor. Unit also not making sounds on display. Removed and replaced console, blower wheel and motor. Tested unit. All tests good."
Kevin M.
WASHER MAYTAG MVW7232HW0 Unit leaking onto floor when not in use. I removed console and found leak at cold solenoid on fill valve. Removed and replaced valve. Tested unit. All tests good.