Local Reviews
for Kevin
Powered by Fluid LOCALVery formal and excellent work
Francisco - Perris, CA
Mr Kevin was very formal and excellent . He really was focused on our refrigerator. Very explanatory on what he was going to do. Besides of being so respectful. Wish they have more kebins around. I reccomend him any time. 5stars .
Response from Appliance Repair Specialist:
Hi Francisco, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Jesus - Perris, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Robert - Riverside, CA
My service tech was AWESOME!!!!!
Response from Appliance Repair Specialist:
Hello Robert. Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
The technician was excellent! He answered all my questions, and fixed the problem with no hesitation....He was professional appeared to be diligent w
Latrice - Moreno Valley, CA
Response from Appliance Repair Specialist:
Hi Latrice, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Manuel
Waren - Riverside, CA
Outstanding service
Response from Appliance Repair Specialist:
Hi Manuel, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Teresa
Teresa - Riverside, CA
Good service
Great Service
Rick - Rancho Cucamonga, CA
Kevin was very helpful and informative
On time & quickly repaired
FryerChuck - Riverside, CA
The service tech was actually a little early. He was able to replace the defective part quickly and we ae now totally happy.
unsurpassed
William - Moreno Valley, CA
Hope the frost was just the Freezer door being open.And not something else.
Robert - Riverside, CA
overall experience
Gabriel - Moreno Valley, CA
The repair Specialist answered all the questions we had and was very informative. He took his time and was very polite.
Excellent service
Barbara - Moreno Valley, CA
This was my first experience with Appliance Repair Specialists. I was very impressed with the expertise of the repairman and with the patience he had answering all my questions. I would highly recommend and plan to use their services for all my future appliance repairs.
Rocio
Rocio - Moreno Valley, CA
Great service
Donald - Riverside, CA
Fast and friendly
Amit kumar
Amit - Moreno Valley, CA
Good job
Great service
Tyler - Riverside, CA
Great job. Good knowledge. Nice
Great service, quick fix
Caroline - Riverside, CA
Kevin was excellent, friendly and very informative about the replacement process. Thank you for fixing our fridge!
Great service friendly and quick!
Natasha - Perris, CA
Fast great service
Joel - Perris, CA
Response from Appliance Repair Specialist:
Hi Joel, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Excellent service next day appointment nice
Raman - Bloomington, CA
Technician did good job
Response from Appliance Repair Specialist:
Hello Raman, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Excellent
Rb6000 - Riverside, CA
Response from Appliance Repair Specialist:
Hi Rami, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
great service
Patricia - Moreno Valley, CA
Kevin explains the problem so that I can understand .
Response from Appliance Repair Specialist:
Hello Patricia, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great service
Jose - Riverside, CA
Service tech very courteous and helpful
Response from Appliance Repair Specialist:
Hello Jose, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
great service
Anita - Riverside, CA
Response from Appliance Repair Specialist:
Hello Anita, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
excellent
Rhonda - Perris, CA
very good at his job took the time to explain things
Response from Appliance Repair Specialist:
Hello Rhonda, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Evaporator in RC is frozen over causing cooling issues and causing RC door not to be able to close. Per service pointer, unit will need new style evaporator cover and updated main control. Ordering parts; rqstng P&A on 1 W10815735 (cover-evap) and 1 W11332011 (CNTRL ELEC)"
Kevin M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer concerned with drying performance. I tested unit through diagnostic cycle to test and reset main control. All tests good. Also gave customer tips on improving dry performance.
Kevin M.
RANGE WHIRLPOOL WFG505M0BS3 Customer stated the burner flames are too high. I adjusted flames in front burners to allow flames to be normal. Tested unit. All tests good.
Kevin M.
WASHER AMANA NTW4516FW3 Took pic of pop. Unit not responding to cycle selection or power button. I verified proper voltage to main control but control not lighting up. Failed main control. Removed and replaced main control. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW8500DC0 Unit making loud noise and not cleaning clothes. I found that the splines on washplate are stripped out and splines on gearcase are also stripped out. Unit needs new gearcase and washplate. Ordering parts. Allow 1 hr on return. ; rqstng P&A on 1 W10752283 (washplate) and 1 W10811956 (GEARCASE)
Kevin M.
DISHWASHER KITCHEN AID KUDS02FRSS1
Kevin M.
WASHER MAYTAG MVWB765FW0 Unit making loud noise during spin cycle. Found that the tub seal has popped up and is rubbing on gearcase shaft causing noise. Ordering gearcase. Allow 1 hr on return. ; ordrng 1 W10811956 (TRANSMISSION)
Kevin M.
REFRIGERATOR WHIRLPOOL KBSN608ESS01 Customer concerned with doors not being level. I removed bottom kick panel and adjusted front legs to level cabinet. Tested unit. All tests good.
Kevin M.
MICROWAVE WHIRLPOOL WOC54EC0HS00 Removed micro/oven combo from wall and replaced main control and user interface. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD4815EW Unit taking a long time to dry. I found gas coils not firing. I went to valve and found connector had popped half way off at coils. I reinserted connector and inspected. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW5000DW2 "Customer stated the unit will not advance past wash cycle. I found that the board had long fill codes. Customer on,y has cold water to unit. Instruct customer on unit only working if tap cold is selected. Tested unit. All tests good."
Kevin M.
WASHER MAYTAG MVWB765FW1 "Control panel is shorted out and not allowing any selection. Unit needs main control and user interface due to short in panel. Removed and replaced console and main control. All tests good"
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Evaporator in RC is frozen over causing cooling issues and causing RC door not to be able to close. Unit will need new style evaporator cover and updated main control. Ordering parts. Customer will defrost unit prior to repair; rqstng P&A on 1 W10815735 (cover-evap) and 1 W11332011 (CNTRL ELEC)"
Kevin M.
WASHER WHIRLPOOL WTW8500DC0 Unit making loud noise and not cleaning clothes. I found that the splines on washplate are stripped out and splines on gearcase are also stripped out. Unit needs new gearcase and washplate. Ordering parts. Allow 1 hr on return. ; rqstng P&A on 1 W10752283 (washplate) and 1 W10811956 (GEARCASE)
Kevin M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer concerned with drying performance. I tested unit through diagnostic cycle to test and reset main control. All tests good. Also gave customer tips on improving dry performance.
Kevin M.
RANGE WHIRLPOOL WFG505M0BS3 Customer stated the burner flames are too high. I adjusted flames in front burners to allow flames to be normal. Tested unit. All tests good.
Kevin M.
WASHER AMANA NTW4516FW3 Took pic of pop. Unit not responding to cycle selection or power button. I verified proper voltage to main control but control not lighting up. Failed main control. Removed and replaced main control. Tested unit. All tests good.
Kevin M.
DISHWASHER KITCHEN AID KUDS02FRSS1 Found door links and springs causing door to slam down. Unit might possibly need hinges as well but won’t know until links are in and unit is adjusted.
Kevin M.
REFRIGERATOR WHIRLPOOL KBSN608ESS01 Customer concerned with doors not being level. I removed bottom kick panel and adjusted front legs to level cabinet. Tested unit. All tests good.
Kevin M.
MICROWAVE KITCHENAID KMBS104ESS02 Unit is not heating. I found that upper left door switch not making contact unless you shut door with excessive force. Unit needs door switches and inner locks. Ordering switches and harness to get inner locks. Will need to pull unit out of wall on return. Allow 1 hr on return. ; ordrng 4 W10211972 (switch)s and 1 W10874025 (harns-wire)
Kevin M.
WASHER WHIRLPOOL MVWB765FW2
Kevin M.
WASHER WHIRLPOOL WFW92HEFC0 "I found that the hose that goes from dispenser to the door boot had come off due to rubber on door boot being stretched out over time. Also found dispenser starting to put water in load and go cartridge. Need to replace door boot, dispenser housing and fill valve. Removed and replaced door boot, dispenser, and fill valve. Tested unit. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Took pic of pop. Unit not cooling, found frozen over RC evaporator. Unit has old software version and old style evap cover. Unit needs new evap cover and board per service pointer. Removed and replaced evap cover and main control. Tested unit. All tests good."
Kevin M.
WASHER MAYTAG MVWB765FW1 Control panel is shorted out and not allowing any selection. Unit needs main control and user interface due to short in panel. Ordering parts. ; ordrng 1 W11135391 (CONSOLE) and 1 W11135392 (CNTRL-ELEC)
Kevin M.
M/W OTR KITCHENAID KHMC1857BSS1
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Took pic of pop. Customer concerned with noise from RC and door not closing properly. I found that the RC door was not closing properly and had to adjust closers to correct door closing. Noise is coming from damper, informed customer on normal damper sounds. All tests good."
Kevin M.
WASHER MAYTAG MVWC565FW1 Unit is dead with no operation. I removed panel and found main control has proper voltage but not lighting up. Failed main control. Removed and replaced main control. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Fresh evaporator frozen over causing cooling issue and no ice production. Customer also having to remove water filter and reinsert it to get dispenser to work. Unit needs pressure valve installed. Unit needs new evap cover and control per service pointer and inline valve. Ordering parts; 1 W10687089 (cntrl-elec) and 1 W10786952 (valve) and 1 W10875099 (cover-evap)
Kevin M.
DRYER WHIRLPOOL WGD4815EW2 "Unit making loud noise during cycle. I found worn belt, broken roller and worn idler pulley. Removed and replaced rollers, belt and idler with repair kit. Tested unit. All tests good."
Kevin M.
WASHER MAYTAG MVWB765FW2 Unit not filling with water and giving error for long fill. I found voltage to fill valve but valve not running. Failed valve. Removed and replaced fill valve. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB835DW1 Found washplate broke off of gearcase shaft. Unit will need a new washplate to correct issue. Removed and replaced washplate. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB835DW3 Unit making loud noise during spin cycle. Found loud gearcase in spin cycle. Removed and replaced gearcase. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWX655DW1 "Unit making loud grinding sound during agitation and spin. I found gearcase is slipping gears causing loud noise. Found washplate seized on gearcase shaft and worn belt and pulley. Removed and replaced gearcase, belt, pulley, and washplate. Tested unit. All tests good."
Kevin M.
OVEN MAYTAG MGR6600FZ1 "Customer stated the unit didn’t cook when they tried to bake cookies. I set oven to 350, I took temps, 3 highs and 3 lows. Avg was 349 degrees. Temps are good. It sounds like dsi board didn’t send voltage to ignitor intermittently. Also new door that was installed has a defect I missed when installed. Need to order another door glass and dsi board. Removed and replaced oven door and dsi board. Tested unit. All tests normal."
Kevin M.
WASHER MAYTAG MVWB865GW0 Customer concerned with sometimes the load is not spun out all the way and dial only chimes on normal position. I explained to customer it is normal for chime to only happen on normal selection. I put unit into diagnostic and found no error codes. I tested unit. All tests good. Instruct customer on off balance loads.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Led lights are out in both compartments. Found shorted lower led module in RC and shorted led module in FC. Removed and replaced led modules. Tested unit. All tests good.
Kevin M.
DRYER MAYTAG MGDC215EW Timer not advancing on timed dry. Failed timer motor. Removed and replaced timer. Tested unit. All tests good.
Kevin M.
WASHER AMANA NTW4516FW3 Unit not powering on. I put unit into diagnostic and cleared error codes. Needed to reset control through diagnostic. Unit now powering on normal. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC416FW Unit not starting cycle. Found lid lock trying to lock but unable to. Removed and replaced lid lock. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Went to replace led module in freezer and found that the wires had broken off of led module and are Incased in foam in the liner. Can’t get access to enough wire to repair.