Local Reviews
for Kevin
Powered by Fluid LOCALGreatest service
Steaffa - Riverside, CA
Came back to repair freezer as soon as part arrived
Sad
John - Perris, CA
Still not working , to my satisfaction
Jorge
Jorge - Perris, CA
Good service.
Kevin is great
Beazers - Moreno Valley, CA
Always does a professional job
Excellent job
Alberta - Moreno Valley, CA
Fernandez
Mitzy - Moreno Valley, CA
Kevin was kind and professional
Great
Sara - Riverside, CA
He's wonderful repair
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Kevin! Thank you for your time and business.
Great service
Lori - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service! Very knowledgeable!
Gabriela - Riverside, CA
Kevin was great! He was very knowledgeable and explained things thoroughly! Great service!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Prompt and polite
Linda - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great tech.
Lacy - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Cristina
Christina - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Michelle - Riverside, CA
Great service
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We are glad you had a great experience with Appliance Repair.
Great service
Maria - Perris, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Terrible! My refrigerator still is not fixed.
Mark - Riverside, CA
My refrigerator still is not fixed.
Response from Appliance Repair Specialist:
Hello Mark, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. Please contact your warranty provider at your earliest convenience so they can submit another service request with our company. We appreciate your time and business.
Refrigerador KitchenAid
Merly - Moreno Valley, CA
Very profesional, thank you ❤️
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Kevin was professional and informative.
Jan - Riverside, CA
Kevin educated me about silky things getting stuck in the agitator. It would have saved me $115.00 if the Maytag people would have told me that in the first place.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great
Charles - Riverside, CA
Kevin did an excellent job, will ask for him again.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had an excellent experience with Kevin. Hope to work with you in the future!
Great service,
Veronica - Perris, CA
Kevin was experience, very knowledgeable technician.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide such service and we appreciate your time and business.
Kevin was very knowledgeable! Awesome Sauce!
Myra - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Repair was quick, very good job.
Bonifacio - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Professional and Efficient
Rajean - Riverside, CA
Technician was on on time, informed me of the process/issue, and took care of submitting all of the reports needed to start the process to fix our issue. Received a follow email of my receipt that indicated future steps.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Not Repaired
Bruce - Perris, CA
Service Tech Kevin was excellent and informative. Unfortunately the problem still exists and nobody seems to have an idea what to do other than replace the door which is another $800 bucks on top of the over $600 we have spent to get nowhere. This was not Kevin's fault and rather than spend what would be $1400 on a door we will just live wiuth the issue until we can replace with some other brand.
Response from Appliance Repair Specialist:
Hi Bruce, thank you for writing a review, your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Great
Juan - Perris, CA
Service repair was fast
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Great Service!
Cameron - Riverside, CA
Kevin was awesome! He was friendly and efficient.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Kevin M.
WASHER WHIRLPOOL WFW560CHW0 Display on user interface is only half lit up. Failed user interface. Ordering new console. ; ordrng 1 W11325580 (cntrl-elec)
Kevin M.
WASHER MAYTAG MVWB865GC0 Agitator has cracked and is damaging clothes. Removed and replaced agitator. Tested unit. All tests good.
Kevin M.
RANGE WHIRLPOOL WFG320M0BS3 Control panel is not responding. Failed control panel. Ordering control board. ; ordrng 1 W11126814 (cntrl-elec)
Kevin M.
FREEZER WHIRLPOOL WZF34X16DW04 Interior lights come on and when you plug unit in the lights on control pad light up for a sec but control will not turn on when on/off is held. Failed control. Removed and replaced control box. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Ice bin is stuck and customer unable to open it. I had to dismantle ice bucket to get it out. I found that the auger corkscrew had came out of ice bucket causing issue. Failed ice bucket. Removed and replaced ice bucket. Tested unit. All tests good.
Kevin M.
DRYER MAYTAG MGDB765FW0 Door seal came off and ripped. I removed and replaced door seal. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Unit not cooling and defrosted in both compartments. Customer moved thermostat knob and unit came out of defrost. Thermostat is getting stuck in defrost. Bad thermostat. Removed and replaced thermostat. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 "Removed and replaced gearcase, cam, actuator, agitator, belt and hub. Tested unit and recalibrated unit. All tests good."
Kevin M.
WASHER WHIRLPOOL WTW5000DW2 Customer having filling issues. Found failed fill valve. Removed and replaced fill valve. Tested unit. All tests good
Kevin M.
KITCHEN WHIRLPOOL WDT750SAHZ0 Upper rack has fallen and will not allow door to close properly. I found that adjusters have broke causing issue. Removed and replaced adjusters. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL KUDS01FLSS6 upper spray arm fell off and will not stay on. Failed upper spray arm. Removed and replaced spray arm. Tested unit. All tests good.
Kevin M.
REFRIGERATOR MAYTAG MFI2570FEZ07 Freezer light not coming on. I found failed freezer door switch causing issue. Removed and replaced freezer door switch with one on truck. All tests good. ; used 1 12466115SP (SWITCH) from stock
Kevin M.
LAUNDRY WHIRLPOOL WTW5000DW2 "Unit going off balance and making noise. I found belt slipping causing noise and failed suspension causing off balance. Removed and replaced hub, suspension and belt. Tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL WFW85HEFW1 "Unit making loud noise during spin cycle. I found that the rotor bolt broke off inside basket shaft and damaged rotor. Unit will need rotor, outer tub assy, and rotor bolt. Removed and replaced outer tub, bolt and rotor. Tested unit. All tests good."
Kevin M.
DRYER MAYTAG MGDB766FW0 "Unit making a knocking sound. Removed and replaced rollers, belt and idler pulley with repair kit. Tested unit. All tests good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Kevin M.
DRYER WHIRLPOOL WGD8000DW4 Unit making loud noise during operation. I found failed rear roller causing issue. Removed and replaced roller with one from truck. All tests good. ; used 1 WPW10314173 (ROLLER ) from stock
Kevin M.
MICROWAVE WHIRLPOOL KOCE500ESS05 Customer stated the unit is under cooking. I took temp reading and unit held 350 degrees. I advised customer to try calibrating first. Could be failed main control. Charged for trip. Customer to call back if calibration doesn’t work.
Kevin M.
WASHER MAYTAG MVW6230HC0 Unit making squeaking sound when starting. I found noise coming from belt. I adjusted belt to remove noise. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW7120HW0 Removed and replaced fill valve. Tested unit through out all diagnostic tests. All tests good. No leaks.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Removed and replaced freezer door. Door sealing normal. All tests good.
Kevin M.
VENTHOODS WHIRLPOOL UXT5536AAS3 Removed and replaced motor. Unit still not running. Failed capacitor. Ordering cap and switch. Send TF and KC to complete. ; ordrng 1 W10735734 (capacitor) and 1 W10851619 (contrl-mtr)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Customer stated that the RC is too warm and dairy products are spoiling. I tested temps, FC was at 0 and RC at 42. Temps are a little off. Airflow is good. Failed thermistor and diffuser assy. Removed and replaced diffuser and thermistor. Tested unit. All tests good."
Kevin M.
REFRIGERATOR KITCHENAID KRFC300ESS01 Unit is freezing food in RC. Found out of range thermistor causing cooler temps. Customer also stated the temp control turned up in its own over night. Failed user interface. Ordering parts. ; ordrng 1 WPW10224292 (harns-wire) and 1 WPW10746274 (cntrl-elec)
Kevin M.
WASHER MAYTAG MVWB965HC0 Found dispensers not operating properly. Customer also states there is rust around dispensers. I informed customer rust is not covered. Removed and replaced dispensers. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB835DW4 Unit making noise during operation. I found rotor bolt had backed completely out. I tightened rotor bolt to manufactures specs. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL MSS26C6MFW00 Customer had defrosted unit so I could get access to evaporator. When I went to replace heater I found one of the connectors had backed out. I reinstalled connector and retested heater circuit through diagnostic. Heater now working normal. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 unit not draining and giving error code for long drain. I found drain pump clogged up. Pump in good condition. Cleaned out drain pump. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRSC703HPS00 Bottom of RC rubbing and making a clicking sound. I noticed that the door needed to be adjusted to allow clearance. I adjusted door. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Ice maker producing ice normally. Right side door is popping upward when door is opened and closed. I inspected hinge and found base of door has separated and is allowing inner cam inside door to move causing the issue. Unit needs a new door to correct. Ordering door. ; rqstng P&A on 1 W10855082 (dor-fip) and 1 WPW10393265 (nameplate)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Unit not cooling and defrosted in both compartments. Customer moved thermostat knob and unit came out of defrost. Thermostat is getting stuck in defrost. Bad thermostat. Ordering part.; ordrng 1 WPW10583800 (thermostat)
Kevin M.
REFRIGERATOR KITCHENAID KSSC48QKS00 unit not making ice. Found heater on ice maker not working to allow ice to be ejected. Failed ice maker. Ordering part. ; ordrng 1 4317943 (icemaker only)
Kevin M.
LAUNDRY WHIRLPOOL WTW5000DW2 Unit going off balance and making noise. I found belt slipping causing noise and failed suspension causing off balance. Ordering parts.; ordrng 1 W11130362 (suspension) and 1 W11239857 (belt)
Kevin M.
REFRIGERATOR KITCHEN AID KBSD608ESS01 Customer stated the temps are going up randomly. I tested unit and temps are normal right now. Removed and replaced main control boards. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW72HEDW0 unit giving error code for not draining. I tested for a voltage to pump. Voltage present. I tried cleaning out pump. Pump propellor will still not turn. Failed pump assy. Removed and replaced pump. All tests good.
Kevin M.
RANGE WHIRLPOOL WFG320M0BS3 Right side door hinge broke and door fell off. Unit needs new door hinges. Removed and replaced door hinges. Tested unit. All tests good.
Kevin M.
WASHER AMANA NTW4516FW3 Unit stopping mid cycle per customer. I found error codes for low fill. Washer filling normal in test. Removed and replaced main control and fill valve. Tested unit. All tests good.
Kevin M.
DRYER MAYTAG MGDX655DW1 Unit making loud noise. I found worn belt and failed rollers causing noise. Removed and replaced rollers and belt. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW6620HC0 Unit not powering on when power button is pushed. I verified unit not powering on. Voltage at wall is good. I had to put main control into diagnostic and reset with calibration to get user interface to respond. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW7500GC2 "Lid is separating causing lid not to close properly. Lid has snagged dispenser drawer and button and broke them off. Unit needs lid, dispenser drawer and fill button. Ordering parts. ; ordrng 1 W11130236 (lid) and 1 W11130345 (dispenser) and 1 W11174420 (switch)"
Kevin M.
DRYER WHIRLPOOL WGD7500GC0 Door not staying closed. I found door pulled away from cabinet allowing door to pop open. I adjusted hinges and door to allow door to stay closed. All tests good.