Local Reviews
for Kevin
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Kim - Moreno Valley, CA
Excellent Service
Repair Tech
Lorriane - Moreno Valley, CA
Service was awesome
Response from Appliance Repair Specialist:
Hello Lorriane, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Oven fuse
Rami - Riverside, CA
Technician was prompt, professional and competent. I was notified before he came, and when he was on his way. The price to fix oven was very expensive but I am overall satisfied with the experience.
Response from Appliance Repair Specialist:
Hello Rami, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Carol
Carol - Moreno Valley, CA
Professional
Response from Appliance Repair Specialist:
Hello Carol, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Chris
Christopher - Riverside, CA
All around excellent service
Response from Appliance Repair Specialist:
Hi Chris, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Excellent service
Sheila - Nuevo, CA
Was very nice and helpful
Response from Appliance Repair Specialist:
Hello Shiela, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great Service
Honeybear - Perris, CA
Amazing, professional and extremely helpful !
Response from Appliance Repair Specialist:
Hello, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great service
Sabino - Riverside, CA
Response from Appliance Repair Specialist:
Hello Sabino, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent service
Gustavo - Fontana, CA
Kevin was early to scheduled appointment and was very thorough. Diagnosed and fixed issue very quickly...couldn't be happier. A+++
Response from Appliance Repair Specialist:
Hello Gustavo! We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great service
Nida - Riverside, CA
Job completed in less than an hour. No mess left behind.
Response from Appliance Repair Specialist:
Hello Nida, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future
Short and sweet
Aleece - Riverside, CA
Technician Kevin was knowledgeable and helpful and efficient. Couldn’t have been a better experience. I also loved the robocall letting me know he was finished with his prior call and on the way to my location. Smart idea.
Response from Appliance Repair Specialist:
Hello Aleece, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Washing machine repair
Rick - Rialto, CA
Technician arrived on time and was very thorough with explaining the complete repair. He was also very professional and curtious Outstanding service !!!!
Response from Appliance Repair Specialist:
Hello Rick, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience.
Great service
Yesenia - Riverside, CA
Response from Appliance Repair Specialist:
Hello Yesenia, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service
Frank - Riverside, CA
Technician Was in time, kind and courteous and knowledgeable about our appliance. Very professional
Response from Appliance Repair Specialist:
Hello Frank, We are excited to hear that you received such awesome service and we appreciate your kind words about our company. Thank you for your time and business.
Great service!
Hiroyuki - Riverside, CA
Specialist was polite and very professional. Took time to inspect washer and explain what had occurred.
Response from Appliance Repair Specialist:
Hello Hiroyuki, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience.
On time, quick, and courteous
Sarah - Riverside, CA
Response from Appliance Repair Specialist:
Hi Sarah, We are happy to hear you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company!
Great Service!
John - Perris, CA
No
Response from Appliance Repair Specialist:
Hi John, We are excited to hear that you had a wonderful experience with our company! We are glad everything went great.
Kevin Mckellar
Paul - Moreno Valley, CA
Kevin Mckellar is outstanding person with a superior work and ethic. He came to our home to repair our whirlpool ice makers. We highly recommend Appliance Repair Specialist for appliance.
Response from Appliance Repair Specialist:
Hello Paul, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Again, excellent service!
Elizabeth/steven - Riverside, CA
Response from Appliance Repair Specialist:
Hello Elizabeth, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Very Knowledgeable
Aaron - Riverside, CA
Excellent service and knowledge of process for damage claims
Warantee
Diane - Riverside, CA
Dry knowledgeable serviceman
Erme
Linda - Riverside, CA
Great
Response from Appliance Repair Specialist:
Hi Erme, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great professional knowledgable and courteous
Kevin - Moreno Valley, CA
I was pleased and very happy with the professionalism and knowledge of the technicians.
Response from Appliance Repair Specialist:
Hello Kevin, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service nice and quick clean awesome
Luz - Perris, CA
Great service very nice and quick
Response from Appliance Repair Specialist:
Hello Luz, Thank you for your business and positive review. We are happy to hear you had a great experience with our company. We thank you for your time and we look forward to working with you in the future. good job, Kevin!
Great service, good communication, timely
Pamela - Riverside, CA
Response from Appliance Repair Specialist:
Hello Pamela, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Kevin M.
DRYER WHIRLPOOL LDR3822PQ2 RV dealer needs more time to pull dryer out of RV
Kevin M.
WASHER WHIRLPOOL WTW4800BQ0
Kevin M.
DISHWASHER KITCHENAID KDTE104DSS1 Unit filling with water but not washing. I found voltage to wash pump but pump not responding. Failed wash pump. Removed and replaced pump/sump assembly. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Unit not cooling in RC due to frozen over RC evaporator. I found evaporator cover is a little warped, thermistor is out of range and main control is on old version. Unit needs new evaporator cover, main control and evaporator harness to correct issue. Removed and replaced evap cover, harness, and main control. Tested unit. All tests good. Job complete"
Kevin M.
WASHER WHIRLPOOL WTW4900BW0
Kevin M.
WASHER MAYTAG MVWB835DW1 Unit leaking when in use. I found that the leak is coming from pump casing. Failed pump assembly. Removed and replaced pump. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Unit not cooling and no water at dispenser. I found evap fan motor not running due to a DC voltage short between, main control, condenser fan and evap fan motor. Can’t determine which part in circuit causing the issue. Need to order and replace main control, evap fan and condenser fan. Ordering parts. ; ordrng 1 W11036566 (motor-evap) and 1 W11089236 (cntrl-elec) and 1 W11127829 (motor-cond)"
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 "Customer stated the unit is damaging clothes. I tested unit and found washplate was loose. I removed washplate and inspected splines, splines are good. Reinstalled washplate and tightened to manufactures specs. Tested unit and calibrated. All tests good."
Kevin M.
REFIRGERATOR WHIRLPOOL WRT541SZDW00
Kevin M.
OVEN MAYTAG MGR6600FZ1 Door glass that came in had the wrong door glass inside the box and door glass was defective; ordrng 1 W11250167 (DOOR GLASS)
Kevin M.
WASHER MAYTAG MVWC415EW2
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 "Customer stated the unit is not finishing spin cycle. I tested unit and found belt slipping on cam. Also found tub ring cracked causing bleach to leak. Unit will need belt, tub ring and cam kit. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10849477 (ring-tub) and 1 WPW10006384 (drive belt)"
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Unit not making ice. I put unit into diagnostic and ran tests on ice maker. I found error code for lost position. Ran test for ice maker motor, found that the ice maker motor is not responding. Failed ice maker assembly. Ordering ice maker. ; ordrng 1 WPW10764668 (ice maker)"
Kevin M.
RANGE WHIRLPOOL WEG745H0FS0 "Front burners are not lighting and having uneven flames. I found failed burner heads and caps causing the issue. Unit needs new burners and caps. Customer also showed me where the cast iron grates have cracked, I called trade partners to see if the grates would be covered by warranty. They told me the grates wouldn’t be covered and the customer would have to pay for grates. SR#7723796661. Ordering burners and caps. ; ordrng 1 W11161846 (CAP) and 2 WPW10256028 (burnr-head)s"
Kevin M.
WASHER WHIRLPOOL WFW92HEFW0 "Unit is filling load and go dispenser with water which is diluting detergent. Called tech line, sr#7723909470. They suggested that it could be caused by detergent not inserted correctly or dispenser malfunction. I told tech line that the dispenser was replaced 7 months ago and corrected issue till now. Need to replace dispenser to correct issue. Ordering dispenser assembly. ; ordrng 1 W10862190 (dispenser)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit is freezing everything in the RC. I found out of range RC thermistor causing over cool in RC. Damper is closing properly in diagnostic and main control has already been replaced. Sr#7723906989. I removed and replaced RC thermistor. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWX655DW
Kevin M.
WASHER MAYTAG MVWX655DW1 Unit stopped mid drain cycle. I found drain pump shorted out while draining. Removed and replaced drain pump and found that the shorted pump has damaged main control causing voltage loss to pump. Removed and replaced main control and calibrated. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL KSSC48QVS01 Unit not dispensing ice or water when paddles or pushed and if control is not locked the unit will dispense ice by itself. I found shorted paddle switches. Removed and replaced paddles. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Unit not making ice. I put unit into diagnostic cycle and checked voltage at ice maker. I had no voltage to ice maker. I found broken red and orange wires at base of freezer door causing voltage not to reach ice maker. Wires broke under normal operation at the bend of the wire loom when door is closed. Door is closing as designed. Removed and replaced freezer door. Tested unit. All tests good.
Kevin M.
REFIRGERATOR WHIRLPOOL WRS325FDAB06 Customer stated the unit stopped cooling and food started to defrost. The customer turned thermostat off and then back on and the unit will work good for a while and happen again. I found thermostat getting stuck. Failed thermostat. Removed and replaced thermostat.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "When customer opens right side RC door, the interior lights and control doesn’t light up. When left side RC door is opened, the lights come on. I found voltage to right side door switch but switch is not opening up. Failed door switch. Removed and replaced door switch. Tested unit. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "unit was not cooling or making ice, I found evaporator fan hitting ice build up. Customer also stated the control was turning off and on and chiming. Not acting up at this time. Gave customer estimate for main control. Customer declined repair at this time."
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit not cooling in RC. I found RC evaporator frozen over causing airflow loss in RC. Unit needs RC evaporator fan motor with harness and main control. Removed and replaced main control and evap fan with harness. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD8000DW3 Unit taking a long time to dry. Tested unit and found failed gas coils. Removed and replaced gas coils. Tested unit. All tests good.
Kevin M.
WASHER WHIRPOOL MVWC565FW0 "Found belt slipping in wash and spin cycles. Tipped unit back and found that the gearcase has leaked a lot of oil and damaged belt, pulley, and shield. Unit will need gearcase, belt, cam kit, and shield. Removed and replaced gearcase, cam, belt and shield. Tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL MVWB765FW1 Unit making loud noise during spin cycle. I found noise coming from shaft of gearcase rubbing on tub seal. Failed gearcase assembly; ordrng 1 W10811956 (GEARCASE)
Kevin M.
DISHWASHER KITCHENAID KDTM354EBS3 "left side rail fell apart and when rack fell it damaged adjusters. Unit needs new rails, adjusters and housings; ordrng 1 W11259786 (TRACK) and 2 WPW10195840 (positioner)s and 2 WPW10250162 (cover)s and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing)"
Kevin M.
WASHER ROPER RTW4516FW2 Unit leaking even when not in use. I removed console and found that the hot water solenoid on fill valve is leaking where the solenoid meets vac break. Unit needs new valve assembly; ordrng 1 W11210463 (VALVE)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Kevin M.
DISHWASHER WHIRLPOOL WDT750SAHV0 Took pic of pop. Customer had uninstalled dishwasher prior to arrival. Door not closing on dishwasher. I found that the door had jumped off of hinge on left side. Re seated door properly on hinge. All tests good. Instructed customer they will have to reinstall dishwasher.
Kevin M.
OVEN WHIRLPOOL WOS51EC0AS02 Tested thermal fuse and found it to be open. Failed thermal fuse. Removed and replaced thermal fuse. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC465HW0 "Agitator had fallen off during wash cycle. I reinstalled agitator but when agitator had fallen off, the fabric softener dispenser had broke. Unit is now working good ; ordrng 1 W11205050 (DISPENSER)"
Kevin M.
WASHER WHIRLPOOL WFW92HEFC0 "Load and go dispenser is filling with water and diluting detergent, making it not clean clothes. Found failed load and go dispenser. Removed and replaced dispenser. Tested unit. All tests good."
Kevin M.
DRYER MAYTAG MGDB765FW0 Customer concerned with blankets not drying all the way through and time jumping down to 1 min. I instructed customer this is normal operation because the part that is hitting the sensors is dry. Instructed customer to pull blanket out and fluff through out cycle. All tests good.
Kevin M.
REFRIGERATOR MAYTAG MFT2976AEM00 Unit making noise while running. I found ice build up around freezer evaporator fan causing noise. I defrosted ice build up so fan blade can spin freely. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer concerned the RC door sticking out further on the bottom then the top. Door is sealing properly.
Kevin M.
DRYER MAYTAG MGDC215EW2 Unit taking a long time to dry. Found failed gas coils causing long dry times. Removed and replaced gas coils. All tests good.
Kevin M.
DISHWASHER KITCHENAID KUDS35FXSS5 "Customer stated the unit is leaking and no cleaning. I found plugged up lower spray arm causing poor wash performance, I removed spray arm and cleared. Unit is leaking out door. Failed door seal causing leak. Removed and replaced door seal. Tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL WTW8900BC0 "Washer is giving UL error code on almost every load. Bearings were just replaced by another company. While testing unit I found that the basket has a lot of play causing excessive shaking and UL code. Unit needs a new basket; ordrng 1 W10549509 (basket)