Local Reviews
for Kevin
Powered by Fluid LOCALAwesome Service
Avi - Riverside, CA
Kevin was awesome. Very polite, professional and fast.
Kene G
Kene G - Riverside, CA
Took over 1 month for service to be completed. Service was thorough, efficient and apologetic for the delay in service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Appliance repair
Julissa - Perris, CA
Fast repair / my appliance is back like brand new!
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.
Great service
Darla - Riverside, CA
He was very helpful. The manual that comes with the washer does not tell you what the different settings do. He explained them to me. Also I learned I am using too much soap.
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Michael - Perris, CA
Thanks for quick response and repair
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide awesome service and we appreciate your time and business.
Great Service
Henry - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great service and explained everything well.
Shanelle - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
On time and fast friendly service
Sharon - Riverside, CA
Excellence
Fast and efficient
Gina - Perris, CA
Very satisfied with technician KevIn, he is very respectful, works fast and very efficient.
Great Service
Colleen - Riverside, CA
Kevin is a wonderful tech. He needs a raise!
Great service
Lily - Riverside, CA
took a bit long for the part to arrive
Good Service
Jennifer - Riverside, CA
The technician that came out was knowledgeable. He quickly diagnosed the problem and was able to repair the freezer. The part had to be ordered, which was inconvenient, but understandable due to COVID. On the other hand, I was not pleased with the office. They were not quick to return calls and reschedule my first appointment a few times.
Great service. Very professional.
Robert - Moreno Valley, CA
Took forever to wait for the part to be repaired.
Great knowledge and very detailed
Alfredo - Perris, CA
Awesome tech service
Great service
Leticia - Perris, CA
Great service
Lily - Riverside, CA
great service and friendly . Parts too longer then expected and I was left with no oven for about 3 weeks
Homeowner
TDS - Nuevo, CA
Kevin the tech was great and extremely knowledgeable..... I would highly recommend this appliance repair company !
Efficien an polite
Josefina - Moreno Valley, CA
Glad he explained my questions plain and simple
Ms
Teri - Moreno Valley, CA
Good experience. 😊
Refrigerator noice
Yolanda - Moreno Valley, CA
Very professional and knowledgeable
Great service !!!
Frank - Riverside, CA
Great service !!!
Marie
Marie - Perris, CA
Refrigerator
Steven - Riverside, CA
Great Service
Great Customer Service
Susan - Riverside, CA
Lowe’s customer
Francicsco - Moreno Valley, CA
Everything was great until my washer leaked after it was serviced
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated the unit is freezing in RC and not making ice. I cleared restriction in ice maker. Cycled ice maker. All tests good. Took temp reading in RC and FC temps are normal. All tests good.
Kevin M.
COOKTOP KITCHENAID KGCU483VSS02 "Front middle burner not igniting. I found weak spark at igniter. Failed igniter. Also found middle grates are not level due to defect in middle grates. This is causing uneven cooking when using middle of cooktop. Needs middle grates and orifice holder. Allow 1.5 hours, large cooktop. ; ordrng 1 W10846623 (holder-orf) and 1 W10896967 (grate-kit)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Ice maker fill cup was defective causing water to leak out and down air vents. I removed and replaced ice maker. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 ". I tested bi metal, bi metal is now not shorted. I traced wires back to board and found failed heater circuit on main control. Removed and replaced main control."
Kevin M.
WHIRLPOOL MAYTAG MVWC565FW1 Unit not finishing cycle. I put unit into diagnostic and found code for basket speed sensor. I put unit into tachometer test and the main control doesn’t see basket movement. Failed actuator. Ordering part. ; ordrng 1 W10913953 (actuator)
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FBS02 Unit not cooling in upper portion of RC. I tested unit and it looks like unit is short cycling defrost and causing a airflow loss. Ordering evaporator cover and main control. Customer will defrost before appt. ; ordrng 1 W11114721 (cntrl-elec) and 1 W11395558 (COVER)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Unit not cooling. I found evaporator fan was frozen over due to doors not closing properly. I found 2 doors not closing. A screw backed out on left freezer door rail causing freezer door not to close on left side which damaged ice maker. I tightened screw, freezer door now closing. Right side RC door is broken at base next to hinge causing right side door closing issue. Unit needs ice maker and right side RC door. Ordering parts. ; ordrng 1 4317943 (icemaker only) and 1 LW10858417 (dor-fip) and 1 W11178521 (nameplate)"
Kevin M.
WASHER MAYTAG MVWC565FW2 Arrived to repair unit. Customer said unit is already getting replaced and they don’t want unit serviced. I took pics.
Kevin M.
WASHER WHIRLPOOL MVWB865GW Customer stated the dispenser is not draining properly. I tested dispenser drawer and found water not draining. Failed drawer. Removed and replaced drawer. All tests good.
Kevin M.
VENTHOODS WHIRLPOOL UXT5536AAS3 Unit not starting when turned on. I found voltage to blower and blower wheel spins freely. Failed blower motor. Ordering motor. ; 1 WPW10291577 (motor-fan)
Kevin M.
REFRIGERATOR KITCHENAID KRFF507HPS00 Unit not dispensing water. I found loose connection at secondary fill valve. Corrected wire connection. All tests good.
Kevin M.
WASHER MAYTAG MVW7232HW0 No water entering unit and giving code for long fill. I found hot water was turned off at the wall. I instructed customer on water being off and use and care. All tests good.
Kevin M.
WASHER WHIRLPOOL NTW4516FW2 When washer was plugged in the unit started cycle on its own. I tested and found unit in continuous run cycle. I accessed service diagnostics and took unit out of continuous run cycle. Tested and calibrated. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRSC503EBS01 "Customer stated the unit defrosted in FC only and showed pic of melted food. When I arrived everything seems to be working. Temps are normal, ice production had started and full frost pattern on evaporator. I ran diagnostic and changed to basic defrost and ran test 4 to verify fan operation. All ok."
Kevin M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Unit has frost build up in FC. I found door seal not sealing on lower left RC door. I added a washer to base of door and heated the gasket to form. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit fills with water then will not wash. I can hear wash pump come on but sounds like a broken propeller in wash pump. Ordering sump assy. ; ordrng 1 W11085683 (pump&motor)
Kevin M.
WASHER MAYTAG MVW6230HC0 Customer concerned with sound levels of washer during operation. I tested unit. All sounds normal. Instruct customer on normal sound levels.
Kevin M.
REFRIGERATOR KITCHENAID KDTM404KPS0 "Customer concerned with drying performance. I tested unit, all tests normal in diagnostic. Instructed customer on tips to improve drying."
Kevin M.
REFRIGERATOR KITCHENAID KBFS22EWBL2 Customer stated the unit is freezing food in RC. I found out of range thermistor in RC. Customer also stated the door gaskets are not sealing. I found failed left and right side door gaskets. Removed and replaced door gaskets and thermistor harness. Tested unit. All tests good.
Kevin M.
DRYER MAYTAG MGDX655DW2 unit not starting. I tested thermal fuse and found fuse open. Failed thermal fuse. Removed and replaced fuse. All tests good. Instructed customer they should have venting cleaned. ; used 1 WP3392519 (THERMAL FUSE) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Unit not cooling in RC and leaking down ice bucket. I tested unit and found damper control not working and ice maker is cycling even when turned off causing leak. Removed and replaced ice maker, damper, user interface and main control. Tested unit. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit is freezing food on left side of RC. Customer has temp set at 40 degrees on interface. The temp around thermistor is 41 and the left side is at 29 degrees. The damper is sealed and working as designed. There is sometimes frost build up on left wall as well. There was a little when I arrived. I called tech line Sr#7728269965. They are submitting unit for review and replacement.
Kevin M.
WASHER WHIRLPOOL WTW5000DW3 Unit not starting cycle. I tested unit and found lid unable to lock due to failed lid lock. Ordering lid lock assy. ; ordrng 1 W11307244 (latch)
Kevin M.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Unit not cooling properly in RC. When I arrived temp in FC was normal. Sealed system is good. I called tech line sr#7728271242 and they recommend that I replace RC thermistor and user interface. Ordering parts; 1 W10878992 (cntrl-elec) and 1 WPW10277799 (harns-wire)
Kevin M.
WASHER WHIRLPOOL WTW8500BW0 Unit giving f51 error code while in operation. I tested unit and found that the rotor bolt was loose causing rps sensor to give f51 error. Tightened loose rotor bolt. Ran unit through diagnostic. All tests good.
Kevin M.
WASHER AMANA NTW4516FW3 "Customer concerned with wash performance. I tested unit, all tests normal. Instruct customer on use and care and gave tips to improve wash performance. All tested good. Recalibrated unit."
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Unit not cooling after last repair. I put unit into diagnostic and ran RC evaporator fan. Fan not running. I verified voltage from main control. I went to RC evaporator fan, voltage at fan. Defective fan. Ordering another cover. ; rqstng P&A on 1 W11167902 (cover-evap)"
Kevin M.
WASHER WHIRLPOOL WTW7300DW2 Lid has separated on left rear corner due to detective hinges and lid. Ordering new lid assy and new hinges. ; 1 W11101059 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Kevin M.
WASHER WHIRLPOOL WTW8040DW4 unit not filling and giving error for long fill. I put unit into diagnostic and tested the solenoids on fill valve. I found that the cold solenoid is not opening. Failed fill valve. ; ordrng 1 W11220230 (valve)
Kevin M.
DISHWASHER KITCHEN AID KDTM404ESS2 Top rack not staying on rails. I found broken adjusters on right and left side. Ordering adjusters. Might need to replace rails but will need inspect once adjusters are off. Removed and replaced adjusters. Rails not needed. Tested unit. All tests good.
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 Unit not making ice and loud sound from RC. I found that the ice maker jammed and bent ice maker mold. Failed ice maker. I also found loud noise coming from diffuser which is caused by a bad diffuser motor. Removed and replaced diffuser and ice maker assy. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Led lights not coming on in RC. I found broken right side RC door switch. Removed and replaced door switch. All tests good.
Kevin M.
RANGE WHIRLPOOL WFG550S0HZ1 Right side hinge failed and now door will not close properly. Removed and replaced door hinges. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB835DC4 "Unit making noise during spin cycle. I tested unit and found clutch not allowing slider to fully engage. This has damaged slider and rotor. Unit needs rotor, slider land clutch. Ordering parts. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Unit not making ice. I cycled ice maker and found frozen fill tube not allowing water to enter ice maker. I defrosted fill tube. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ "Unit not making ice and not cooling in RC. I found frozen over RC evaporator causing airflow loss and cooling issue. Unit will need evaporator cover, evaporator fan motor with harness and main control per service pointer. Removed and replaced main control, RC evaporator fan, and cover. All tests good."
Kevin M.
OVEN WHIRLPOOL WOD51EC0HS01 Upper cooling fan working on high speed but not on low speed. Lower cooling fan is working on high and low in diagnostic. Failed upper cooling fan. Removed and replaced upper cooling fan. All tests good. Had to remove double oven from wall to repair.
Kevin M.
KITCHEN WHIRLPOOL WRF560SEHZ00 Freezer door not sealing on left side. I inspected left side rail and found screw for adapter not screwed in all the way causing left rail slide to hit it and not go back all the way. Tightened screw and tested. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW4955HW0 "Unit stopped mid cycle in a clean cycle. I found the main control not reading water level properly and gave code for no fill. I tested unit and found clogged air dome causing code. I cleared air dome. Tested unit, all tests good."
Kevin M.
WASHER WHIRLPOOL WTW8000DW2 Customer stated the unit will stop mid cycle. I tested main control for error codes. I found an error code for temp sensor but that will not cause unit to stop. I ran through diagnostic and found no issues. Failed main control causing unit to stop. Failed fill valve giving wrong temp reading to board. Removed and replaced main control and fill valve. Tested and calibrated. All tests good.