Local Reviews
for Kevin
Powered by Fluid LOCALFixed ice maker
Mitch - Riverside, CA
Good job repairing ice maker
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your ice maker is up and running, thank you for your time and business.
Great service, very informative
Heather - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Sarai - Colton, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great Customer Service
Erin - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service
Karen - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Very professional and helpful
Bryant - Perris, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Excellent service
Justin - Riverside, CA
Brilliant repair guy he troubleshooted and uncommon problem and fixed it after ordering a part.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Kevin and are more than glad to know your unit is up and running. We appreciate your time and business.
Madeliene
Madeliene - Fontana, CA
Quick and efficient great
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great service but not satisfied with maytag
Carlos - Riverside, CA
Tech came out explain the noise was a manufacture that we wont be able to take out . If best buy would it told me about this model having this annoying noise never would up purchase this set . Tech was a great guy and his service was excellent i just wish my washer stop making the noise . Maybe Maytag would recall the problem they say is a normal machine noise i think is a bad angeniring design IMO .
Response from Appliance Repair Specialist:
We are happy you had a great experience with Kevin at Appliance Repair. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Honest Service
Caroline - Riverside, CA
Was very honest about the repairs.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience with Appliance Repair. Thank you for your time and business.
Great service
Irma - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service! Thank you for your time and business.
Great Service
Corey - Redlands, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service! Thank you for your time and business.
Jose chavez
Terese - Moreno Valley, CA
Kevin was very knowledgeable and very respectful and he fixed it very quickly we were very satisfied with the service and would highly recommend him to another client if we had the opportunity
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Kevin! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business
Erns
Ernst - Fontana, CA
Good service
Response from Appliance Repair Specialist:
We strive for such service and are more than happy that you had a pleasant experience. Thank you for your time and business.
Great
Alfred - Riverside, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with our company! We strive for such service and are more than happy that you had a pleasant experience. Thank you for your time and business.
Great service
Trent - Moreno Valley, CA
Very knowledgeable and Patient
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Rachelle - Riverside, CA
Got my problem washer fixed
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Service
Glenda - Riverside, CA
The gentleman that came in to check up on our appliance was not just knowledgeable of how the appliance works, but he was also very much knowledgeable of codes related to appliances and homes.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are happy you had a great experience with our company. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
marsev - Riverside, CA
Kevin was great. He fixed the problem and shared tips to keep everything running well.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Belinda
Belinda - Moreno Valley, CA
Great service, thanks Kevin!!!!!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very Knowledgable
Julie - Riverside, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great, efficient service
Richard - Riverside, CA
Came on time and worked efficiently.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great
Raquel - Riverside, CA
Great service and very knowledgable
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Lisa
Lisa - Riverside, CA
Great experience. Arrived. Did his work. Professional. No extra uncomfortable chit chat. Shared the necessary information I needed. ( thank you )
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
G Papo
Mary - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Kevin M.
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 "Unit is still cooling. Customer concerned with noise. I tested unit and found noise coming from Freon and air running through evaporator. I evacuated Freon, vacuumed system down and gave fresh charge of 4.5oz of Freon. This is all we can do to help with that sound. Called whirlpool tech line, SR#7726917963"
Kevin M.
WASHER WHIRLPOOL WTW4715EW0 "Removed and replaced basket, transmission, cam, drive block and belt. Calibrated and tested. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer concerned with gap in between liner and gasket. I showed customer how gasket is installed and that it is normal. Doors are a little uneven due to uneven flooring. Unit is within manufactures specs.
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit is making ice. Customer stated the unit is not dispensing ice. Customer had dumped ice bucket prior to arriving so when I arrived the ice is dispensing normally. Just had a stuck cube in base of ice bucket. I called tech line to document. I spoke with Kathy at tech line. All tests normal.
Kevin M.
WASHER MAYTAG MVWC565FW2 Customer stated the unit would stop during sensing cycle. I tested unit. All tests normal. I calibrated main control. Instruct customer on use and care.
Kevin M.
RANGE MAYTAG MGR6600FZ1 Door will not close or stay closed. I found found broken main hinge spring causing issue. Removed and replaced hinge. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWX655DW1 Customer stated the unit was not locking the lid and not making end of cycle sound. I tested unit and lid was locking. I removed control panel and secured harness at main control for lid lock. I calibrated unit. All tests good. This model doesn’t have a end of cycle signal option. Recalibrated main control. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL GI5SVAXVQ00 Customer stated that food is freezing in RC. I verified proper damper operation. I put unit into diagnostic and found thermistor for RC reading incorrectly. Failed RC thermistor. Ordering RC thermistor. ; ordrng 1 12002355 (thermistor kit)
Kevin M.
WASHER MAYTAG MVWB765FW0 Unit not finishing cycle. I found failed rotor assy and rotor bolt broken off inside transmission shaft. Unit needs transmission and rotor. Removed and replaced transmission and rotor. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB835DW Unit making loud noise during spin cycle. I found gearcase shaft rubbing on tub seal causing squealing sound. Failed gearcase. Washplate also stuck and will need to be broke off. Removed and replaced transmission and washplate. Calibrated and tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC565FW1 "Unit still making a knocking sound intermittently. I tested unit and heard it faintly. I can’t tell if it is play in the motor shaft, in gearcase, or actuator not fully engaging. Ordering parts. Allow 60 mins. ; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve)"
Kevin M.
MICROWAVE WHIRLPOOL WMH31017HS3 Unit not heating and loud noise coming from magnetron. I tested unit and verified loud noise and no heat. Also smelt burning while in use. Need to replaced high side components. Ordering parts. Allow 2 hours. ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W10892389 (cntrl-elec) and 1 W11256462 (diode)
Kevin M.
DRYER WHIRLPOOL WGD6620HC1 Customer said they smell gas when using dryer. I found leak in venting causing gas smell when in use. I tested piping and valve for gas leaks. None found. Instruct customer to correct venting. Tested unit. All tests good.
Kevin M.
LAUNDRY WHIRLPOOL WTW7500GC0 Lid has separated due to failed hinges. Unit needs new hinge and lid. Removed and replaced lid and hinges. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD4815EW2 Customer stated the unit is not drying. I found gas coils failing mid cycle. Removed and replaced gas coils. Tested unit. All tests good. ; used 1 WPW10328463 (COIL-VALVE) from stock
Kevin M.
DRYER WHIRLPOOL WGD5000DW1 "Unit making loud noise when in use. Also door seal is ripped and falling off. Removed and replaced rollers, belt and idler pulley with repair kit. Removed and replaced door seal. Tested unit. All tests good."
Kevin M.
RANGE WHIRLPOOL WFG505M0BS3 Customer stated the oven temps are not correct. I took temp ranges and found that I had to correct oven temps by 5 degrees. Retested unit. All tests good.
Kevin M.
RANGE JENN-AIR JDS8850AAW "Range is sparking burner ignitors when flame is already lit. Burners need a good ground so re-ignition will work properly. It is sparking because burners have a poor ground between top and burners. Tested spark module, module tests good. Burners are bad. Due to age of unit, the lock nuts for burners are seized on and would require replacement of cooktop part#74007248, 2 large burners part#74007186, 2 small burners part#74007185, and 4 nuts part#74006032. The top, small burners, and nuts and no longer available which makes the unit unrepairable. "
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated the unit will turn off by itself and user interface is lit up but lights inside and compressor turn off. Customer unplugs unit and resets it. It happens again randomly. Gave customer estimate for main control. Customer declined repair at this time.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Customer concerned with RC door opening up past 90 degrees. I showed customer cam on lower hinge and showed customer it is normal to open that far so bins can be removed without hitting door. All tests normal.
Kevin M.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 Unit freezing everything on left wall of RC. I called tech line. Sr#7726842470 and we checked thermistor readings. Thermistors tests good. Diffuser tests good. Tech line said to replace user interface. Removed and replaced user interface. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB835DW1 Customer hearing knocking sound when agitating clothes. I tested unit and found loose washplate causing knocking sound. I tightened washplate and calibrated unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW560CHW0 "Customer stated the unit leaked while in use. I tested unit, no leaks found. I did however see signs of water dripping out door. I tested unit with clean door glass and door is sealing properly. I instructed customer on cleaning door glass before each load and detergent use."
Kevin M.
RESIDENTIAL REFR WHIRLPOOL KRFC300EBS00 " Customer stated the ice maker will not stop making ice. I found that the ice maker shut off arm would not stay inside ice maker causing ice production not to stop. Found failed ice maker shut off arm. Removed and replaced ice maker shut off arm. Tested unit. All tests good."
Kevin M.
WASHER MAYTAG MHW8630HC0 Bulk detergent dispenser is filling up with water and diluting detergent to an unusable level. Found failed dispenser assy and pump. Ordering parts.; ordrng 1 W11316271 (motor-pump) and 1 W11316372 (dispenser)
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Removed and replaced right side rail adapter. While I had everything apart I found that tabs were also broken on mullion strip cover. Need to order mullion. I have not installed ice maker parts yet; rqstng P&A on 1 W10877493 (rail-mulln)
Kevin M.
DISHWASHER MAYTAG MDB8959SBS3 "Sr#7726942890 unit had caught fire. I removed front panel and found main control, wire harness and user interface has burnt. I called tech line since safety team is closed today. They documented call. Informed customer to call whirlpool with file number."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Unit leaking. I pulled unit out from wall and found leaks at incoming water line. Instruct customer on where leak is and to call a plumber to correct issue. Unit tests good.
Kevin M.
WASHER WHIRLPOOL MVWC565FW1 Unit making noise during operation. I tested unit and found belt slipping causing noise. Unit needs new belt and cam kit. Removed and replaced cam and belt. Tested and calibrated unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Found top left of RC door not sealing. I adjusted door and heated and formed gasket. Tested unit. Door now sealing. All tests good.
Kevin M.
DRYER MAYTAG MGDC465HW0 Unit not starting when start button is pushed. I found voltage to door switch but door switch not closing. Failed door switch. Removed and replaced door switch. Tested unit. All tests good.
Kevin M.
DRYER - ELECTRIC WHIRLPOOL WGD95HEDC0 Moisture sensors had come off of lint housing and clothes got caught on it and further damaged housing. Unit needs lint duct housing. Removed and replaced front lint duct. Tested unit. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDT720PADW1 " Unit leaking from left corner when in use. I tested unit and found failed door seal causing leak. Removed and replaced door seal. All tests good."
Kevin M.
WASHER WHIRLPOOL WFW560CHW0 User interface is not responsive and giving partial display. Failed user interface. Ordering main control as well just in case. Unable to test further due to failed panel. Removed and replaced control panel. All tests good. Main control not needed.
Kevin M.
DRYER WHIRLPOOL WGD5000DW3 Unit not heating. Found open thermal cutoff causing no heat. Removed and replaced thermal cutoff. I tested unit and found that the LP conversion was not done correctly and caused large flame up backside of dryer and that is the reason the cutoff blew. It caused burn marks outside of dryer and almost caught customers wall on fire. Burn marks inside drum and backside of dryer is cosmetic and caused by improper conversion. Not covered by warranty. Customer to go back to Best Buy about company they sent to do conversion. We do not covert to LP. Informed customer not to use as it is unsafe.
Kevin M.
WASHER MAYTAG MVWB835DW4 "Customer concerned with soap not being rinsed off of clothes. I tested unit, all tests good. Instruct customer on soap usage and loading."
Kevin M.
WASHER/COMMERCIA WHIRLPOOL CAE2745FQ0 Customer said unit was running drain pump with no lights on. I put unit into diagnostic and found no error codes. I ran through all functions in diagnostic cycle. All tests normal. It appears that someone had put too much soap in the previous cycle and caused unit to go into suds lock. Instruct customer on soap usage and how to clear suds lock condition. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezer door is rubbing when door is closed. I found that spacers on hinge are not there causing door to sit too low. Ordering door spacers. ; ordrng 2 WP487576 (washer)s and 3 WP489467 (washer)s
Kevin M.
DISHWASHER MAYTAG MDB8959SFZ4 Upper rails separated. Customer had disassembled adjusters and adjusters broke in process. Removed and replaced rails.
Kevin M.
DRYER WHIRLPOOL WGD4815EW1 Unit not heating. I tested unit and found thermal fuse was open causing no heat. Removed and replaced thermal fuse. Tested unit. All tests good. ; used 1 WP3392519 (THERMAL FUSE) from stock