Local Reviews
for Kenneth
Great service
Becky - Turlock, CA
Kenneth did s good job. He was on time and worked fast.
Showed up on time
Daniel - Mariposa, CA
Within only a couple days and adjustments on our refrigerator by the specialist, our unit quit working. The P O light flashes on the control panel along with a red icon indicating the unit was unplugged. The unit seems to be running but this light is bothersome. We tried to get in touch with the specialist but was unsuccessful.
Home Owner
Pradeep - Merced, CA
Kenneth M is an excellent and professional appliance repair specialist. He knew what he was doing and repaired appliances satisfactorily. We are very satisfied with his services.
Nice individual..Service call was worth Price.
Gary - Merced, CA
Kenneth was nice. Had knowledge about the product and symptoms of what the unit was doing. I made his diagnosis easier because of the troubleshooting I had performed and in doing so both of us came up with the same diagnosis for the repair. Unfortunately the part is no longer available so I had to out source for a replacement. No problem in doing so. I would recommend Kenneth to any of my friends for repairs because I'm in between 2 larger cities that won't go the distance for Service. Thanks, GB.
Great service!
Michael - Mariposa, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Exceptional Service!!
Jean - Atwater, CA
We called Appliance Repair Specialist after a BAD experience with Pope Appliance Repair. The Pope repair man visited and installed new parts twice times, none of which solved the problem. On the third visit he said he would not work on our appliances again. We called Appliance Repair Specialist and they sent Kenneth. He immediately identified the problem, ordered and installed the PROPER part and the problem was solved. He's very knowledgeable, a fast worker, and pleasant to work with. On two subsequent repair calls, for other appliances, we have requested Kenneth. Each time he has diagnosed and repaired the problem quickly and competently. I will continue to request Kenneth for all my appliance repairs. I highly recommend him!!
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Appliance Repair with Kenneth and are glad to know your appliance is up and running. Thank you very much for your time and business.
Washer and dryer repair
Costa - Merced, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
respectful and courteous
Caroline - Merced, CA
KENNETH WAS RESPECTFUL OF OUR HOME AND COURTEOUS TO ME AS A CLIENT. HE APOLOGIZED FOR THE DELAY IN GETTING PARTS EVEN THOUGH IT IS NOT HIS FAULT. HE WORKS VERY CLEAN, WHICH I APPRECIATE.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide respectful and courteous service at Appliance Repair! We appreciate your time and business.
SERVICE
"Center - Merced, CA
FAST AND RELIABLE SERVICE
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Nancy
Nancy - Merced, CA
Great service
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great repairman
Chester - Turlock, CA
The service was excellent. The only problem was waiting for the new parts. Our repairman was very fast and did a great job!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
Fixed but customer service not so great
Customer - Turlock, CA
The area I’m in only has certain days they can come fix your appliances. They only have one person in the area and they rescheduled me several times. Then I waited all day for the guy to come and he was late and then he says he does not have the part and will have to reschedule Again! My appliance seems to finally have been repaired but it was leaking for a month before it finally got fixed.
Response from Appliance Repair Specialist:
Thank you so much for the feedback, it is pivotal for us to continue improving our service! If there is anything we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Repair
Jessica - Atwater, CA
Kenneth came to my house (1/7/2021) to fix my dishwasher. He said he did so. Later that afternoon I ran a clean cycle on my dishwasher and it was leaking all over my kitchen floor and under my cabinets. I called back the number and was told to give his dispatcher a call in the morning. I did so and was able to convince her to get him to come back that day (1/8/2021) to fix his mistake. When he arrived he tilted the dishwasher back and noticed he didn’t hook back up the drain pump from the previous day. Said it was his fault and that he was distracted from the day beforehand, his dog had ran away the morning on initial repair. He did fix his mistake and apologized for his mistake but his mistake could have been a lot worse by ruining my wood floors. He was very nice about the whole thing but if he was that distracted maybe he should have called into work.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! Please feel free to send an email to customerservice@ars.repair if there is anything else we could have done to improve our service. We appreciate your time and business.
Great technician
Cathy - Winton, CA
He was and is the best
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.
J.R.
Joseph - Merced, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Service
Su - Winton, CA
Took a couple moths for the part but device was excellent!
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service !
Lynne - Merced, CA
Great guy - prompt service friendly and he really cares about his job and it shows !
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide prompt service friendly service! Thank you for the awesome review, we appreciate your time and business.
Awesome Service
Stephanie - Modesto, CA
Very knowledgeable and thorough
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
meissonnier
Dave - Merced, CA
Kenneth was great, very good guy.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Kenneth at Appliance Repair! Thank you for your time and business.
Service
Rian - Merced, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Speedy and knowledgeable!
Jacob - Turlock, CA
Great service! Knowledgeable and friendly!
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Good srtvocr
Gerald - Madera, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We appreciate your time and business.
Pete
Petra - Dos Palos, CA
Friendly, courteous, and respectful!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide friendly, courteous, and respectful service and we appreciate your time and business.
Good service
Tom - Los Banos, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service
Andrea - Turlock, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.

Kenneth M.
DRYER WHIRLPOOL MGD5630HC1 Igniter broken. Not answering door. ; ordrng 1 279311 (Igniter)

Kenneth M.
RANGE WHIRLPOOL WFE515S0EW1 Found unit with a broken hinge. Not allowing door to close properly. Ordering right door hinge. ; ordrng 1 WPW10299224 (Hinge)

Kenneth M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Found unit with ice built up around evap. Ordering evap fan motor harness. Ordering new evap fan motor harness. ; ordrng 1 W11087438 (Evap fan)

Kenneth M.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Unit not cooling. Found evao fan motor spinning but not at full speed. Repkaced fan motor tested d unit is working properly.

Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed UI. Tested unit. Unit still has no display. Ordering main control. ; ordrng 1 W11449482 (Control)

Kenneth M.
REFRIGERATOR WHIRLPOOL KRMF706ESS04 Ibstakled UI. Could tr9k and solenoid. Tested unit. Unit is now working properly. Customer approves function at this time.

Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Installed new control and tested unit. Unit is now working propetly. Customer approves function at this time.

Kenneth M.
WASHER MAYTAG MVWC465HW2 Ibstalled control and valve. Tested unit. Unit is now working properly. Customer approves function at this time.

Kenneth M.
DRYER MAYTAG MED7230HW0 Installed control and harness. Tested unit. Unit is now working properly.

Kenneth M.
WASHER WHIRLPOOL MVWC415EW2 Foubd unit with long till no fill. Needs water valve. Motor fault error code. Motor rrying to turn both left and right at the same time. Needs control. Woukd replace motor. (10 year warranty) ; ordrng 1 W10832724 (Motor) and 1 W11210459 (Valve) and 1 W11124822 (Control)

Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHW05 Adjusted fridge door to level with freezer door.

Kenneth M.
WASHER WHIRLPOOL NTW4516FW3 "Found unit not sensing basket speed. Ran test mode and found unit not sensing basket speed. But notices it does on a tachometer. Ordering control. Will replace actuator on return visit. ; ordrng 1 W11170317 (Control), states that autho needed"

Kenneth M.
REFRIGERATOR GE GFE28HMHGES Ibstalled water valve and tested unit. Unit is now working properly. Customer approves function at this time

Kenneth M.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 No cool. Needs new evao fan motor and high velocity fan. Frost building up. ; ordrng 1 WP2315539 (Motor) and 1 WP2163777 (Blade)

Kenneth M.
DRYER WHIRLPOOL WED7500GC0 Squeak during start up. Goes away. Ordering dryer repair kit ; ordrng 1 4392067 (Repair)

Kenneth M.
DISHWASHER WHIRLPOOL WDF520PADM7 Ibstalled drain pump and tested unit. Unit is now working properly. Customer approves function at this time.

Kenneth M.
RANGE KITCHENAID KVUB600DSS2 Unit completely dead. No lights. No blower. Replacing controls. Needs autho. ; ordrng 1 WPW10291604 (Control) and 1 W11282990 (Display)

Kenneth M.
DRYER WHIRLPOOL MEDC465HW0 Found unit not drying properly. Unit will take a few dry cycles. Chdcked venting informed customer they needed vent clean. Repkaced thermal fuse. Tested. Unit working propetly.

Kenneth M.
WASHER MAYTAG MVWC465HW3 Found unit not filling with water. Unit had faukt in water vakve not allowing it to fill. Plugged connector in fully to hit valve and tested. Unit is working properly.

Kenneth M.
MICROWAVE WHIRLPOOL KMBD104GSS01 DOA. Bad boards. Ordering new. ; ordrng 1 W11486764 (Control) and 1 W11445128 (Board) and 1 W11486781 (Control)

Kenneth M.
WASHER WHIRLPOOL WTW5000DW0 Worn wash hub. Not allowing unit to spin. Ordering hub. Will replace washplate. Unable to remove. ; ordrng 1 W10528947 (Hub) and 1 W10752283 (Washplate)

Kenneth M.
REFRIGERATOR KITCHENAID KRFC604FSS02 Gasket deteriorating. Barly touch rubber and falls apart. No gunk or soils built up where gasket seals. Ordering new gasket. Custimrr wants to buy new bin. Cracked. ordrng 1 W10917313 (Gasket) and 1 W10887799 (Trivet)

Kenneth M.
RANGE FRIGIDAIRE FCRG3015AWA Broken igniter. Ordering new one. ; ordrng 1 316489403 (Igniter)

Kenneth M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found unit with a faulty float switch. Not clicking sensing unit full of water. Replaced switch and tested unit. Unit is now working properly. Customer approves fucntion at this time.

Kenneth M.
WASHER WHIRLPOOL WFW6620HC0 Installed ACU and tested unit. Unit is now working properly. Customer approves.

Kenneth M.
WASHER WHIRLPOOL WTW4955HW1 Installed control and valve. Tested unit. Unit is now working properly.

Kenneth M.
WASHER WHIRLPOOL WFW862CHC1 Installed dispenser and suspension. Tested unit. Unit is now working properly. Customer approves function at this time.

Kenneth M.
WASHER MAYTAG MVWB765FC3 Installed gearcase and slider. Tested unit. Unit is working properly

Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed ckntrol. Ui and start dev. Tested. Unit is working properly. Customet approves function at this time.

Kenneth M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed drain pumo and tested. Unit is now working properly. Customer approves function at this time.

Kenneth M.
RANGE KITCHENAID KFGC500JPA00 Back right burner not igniting. Orfice blocked not letting gas through. Removed blockage and tested. Unit is working properly.

Kenneth M.
REFRIGERATOR KITCHENAID KRFF507HPS01 Installed adapter. Tested. Unit is working properly

Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Customer was concerned with ice getting jammed in container. Informed customer that once done dispensing crushed ice to switch it to cubed to dispense out all the built up crushed ice. Custoner noticing ice inside her meat bags. Informed customer that unit is trying to pull moisture out of the bags. And it has no where to go so it freezes inside bags. Door alarm normal. Informed customer I was unable to increase the sound volume. Unit is working properly. Adjusted temperatures to allow the pantry drawer to be slightly cooler for customer.

Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1814TBB Unit is receiving frost build up in freezer. Found moisture being pulled in from bottom of door. Freezer door was sitting to high not allowing sealing on the bottom of freezer door. Lowered freezer door.

Kenneth M.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Installed tower. Tested. Unit is working properly. Customer approves function.

Kenneth M.
RANGE AMANA AER6303MFS2 Cooktop wasn't working. Pulled out stove. Tested. Unit started working. Found power outlet faulty. Informed customer to call out electrician.

Kenneth M.
WASHER MAYTAG MVW7230HW0 Custoner concerned about off balance load. Found suspension in the back right not installed in bushing. Instakled suspension rod properly. Tesyed. Unit is now working properly.

Kenneth M.
DISHWASHER KITCHENAID KDTM404KPS0 Unit will turn on. Start. Then just sit there. Doesn't fill. Doesn't wash. Ordrring control and UI. ; ordrng 1 W11410066 (Control) and 1 W11416457 (UI)

Kenneth M.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Evap fan was hitting ice. Removed ice. And placed unit on 8 hour defrost. Tested. Unit is working properly.

Kenneth M.
MICROWAVE WHIRLPOOL WML55011HS6 Found door registering open. Fojnd bottom strike in the closed position. Removed panel. Put it in open position and tested. Unit is now working properly. Customer approves fucntion at this time.