Local Reviews
for Kenneth
Powered by Fluid LOCALWhirlpool Refrigerator
Natalie - Madera, CA
The service guy is awesome! The reason for my not so perfect review is because our refrigerator is brand new and Whirlpool won't replace it with another new one. Instead, the cheapskates just want to fix it and waste our Saturday waiting around for the repair man, who arrived after the time window, because they sell crappy refrigerators. Never again will I buy a Whirlpool product.
Outsstanding!
Tammy - Los Banos, CA
Tech arrived on time and was efficient and well prepared to replace the icemaker. I am very pleased and will call him again for appliance repair that I may need. Thank you for the excellent service!!!!
froylan
A - Madera, CA
great service
Response from Appliance Repair Specialist:
Hello Froylan, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great service and communication
Evelyn - Atwater, CA
Polite and professional service. Can't ask for anything more.
Response from Appliance Repair Specialist:
Hello Evelyn, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great sevice
Robert - Los Banos, CA
Geat
Response from Appliance Repair Specialist:
Hi Robert, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Prompt reliable service
Rent a Center - Merced, CA
Kenneth is great! He comes into our location and services our appliances that are in need of any repairs. Always courteous and does quick repairs.
Response from Appliance Repair Specialist:
Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Fast service
Ilda - Merced, CA
He was really. Got there and fixed may washer in like less 10 minutes. Satisfy with the service.
Response from Appliance Repair Specialist:
Hello Ilda, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
marlea
Marlea - Madera, CA
poor everything service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
HONEST SERVICE AND FEEDBACK
Richelle - Madera, CA
Kenneth came out to access and hopefully fix my refridge. He told me upfront, the parts were almost impossible to find. He tried one fix and it did not work. He let me know upfront that I would probably need a new unit.
Response from Appliance Repair Specialist:
Hello richelle, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Great service
Lisa - Merced, CA
Was friendly, knowledgeable. Took the time to explain to me any questions I had
Response from Appliance Repair Specialist:
Hello Stacie, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Professional
Craig - Coarsegold, CA
Unlike most other service providers I have had the experience with, you were response able to show up with in the scheduled time" with notification" and your Tech. was polite, professional, Most of all I appellate a business not on mountain time Thank you Craig OH ! I will be requesting you through my warranty provider Home Depot
Response from Appliance Repair Specialist:
Hi Craig, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service
Katherine - Madera, CA
Problem not solved
Maryam - Chowchilla, CA
The washer is worst than before he leveled it. It was banging so loud is scared me!
Very please with the repair
Jessica Gozdziewicz - Oakhurst, CA
After nearly a year of having a Jenn-air refrigerator and many repair companies out to fix it Kenneth was able to troubleshoot the "RIGHT" problem and repair the unit like new. I am very grateful and happy with the company and its technicians.
Great service
Jeanne - Merced, CA
Exceptional Service
Kelly - Oakhurst, CA
I am nothing but impressed with Kenneth and his determination to find the cause of my new dishwasher not working correctly. He never gave up and was extremely professional, knowledgeable, and friendly. I am thankful for his expertise and for my entire experience with Appliance Repair. A huge THANK YOU to Kenneth and the entire Appliance Repair team.
Fast fix
Maurilia - Livingston, CA
It took forever to get someone to do a simple repair
Kristin - Denair, CA
From day one I told Maytag all I needed was my washer lid replaced. It took almost 2 weeks to to get an appointment that stuck and then the morning of the repair was told the repairman said he liked to replace the hinges at the same time and needed to order them. I was told I would receive a call on Monday, which never happened. I finally called and was told they did not have the parts yet and they would let me know. It ended up supposedly taking 2 weeks to get the parts. When someone finally did come to replace the lid, it just took a few minutes and he explained how he was going to report some scenario of how I said the lid broke in order to avoid questions from Maytag. The reality is the lid is just poorly designed with plastic holding the hinges, which is where the lid broke in the normal course of use.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Fast and accurate
David - Mariposa, CA
knowledgeable and expert technician
Bruce - Merced, CA
Great service
Frances - Chowchilla, CA
great
Walter - Madera, CA
Good Trouble Shooter
Rosemary - Merced, CA
Kenneth was able to figure out the leak our sub zero refrigerator was experiencing and was efficient with completing the repair.
Great service
Raymond - Atwater, CA
Fast Friendly service!
Repair scam
Charles - Merced, CA
First the price of the home visit was 10.00 more then they tried to charge us for a diode he didn't install, the only thing he did was try to boil water and then told us our repair bill would be 300-400 dollars labor for a warranty repair
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Kenneth M.
REFRIGERATOR MAYTAG MSF25D4MDM01 Installed diffuser and UI and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DISHWASHER MAYTAG MVWC565FW0
Kenneth M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Foun dunit not making ice due to bad ice maker. Replaced ice maker and finally got unit cycling and found unit not filling with water. Replaced faulty water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
OVEN WHIRLPOOL WOS51EC0AB02 Found unit DOA. Found bad thermal fuse. Replaced thermal fuse with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1222QB Installed evap motor and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWC565FW1 Foun dunit making a noise due to top lid rubbing on cabinet causing a slight squeak and Tick noise. Ordering some foam seal to seal around entire washer. Between life and cabinet. Did not reschedule due to part availability ; ordrng 2 W10316529 (seal-foam)s
Kenneth M.
MICROWAVE JENN-AIR JMC2430DS01 Installed glass door. Tested. Unit is working properly. Customer approves function at this time
Kenneth M.
WASHER WHIRLPOOL MODEL
Kenneth M.
DISHWASHER FRIGIDAIRE FFCD2413US1A Fund unit with a weak wash pump. Bad start windings. Will grunt growl and grind while starting up. Will eventually get going and sounds fine. Ordering new wash motor. Did not reschedule due to part availability ; ordrng 1 5304519906 (MOTOR)
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 "upon arrival, removed and replaced the harnes wire. Tested unit, found unit still having issues, and notice unit DOA. Full of water. Found no power to the power outlet plug. Found plug washer is plugged into to be inline with a GFI protected plug. Informed customer that the washer cannot be hooked up to any outlet that is GFI protected. Clicked back on GFI and tested unit. Unit is now working properly. Customer approves function at this time."
Kenneth M.
DISHWASHER KITCHENAID KDTE104ESS4 Installed sump assem and drain pump and tested unit. Unit is now working properly. Customer approves function.
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed wire harness and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01
Kenneth M.
DRYER GE GTD65EBSJ3WS Found unit DOA. Found unit with a faulty fuse. Ordering fuse. Also ordering board to have. Jumped the fuse temporarily for testing and found unit with missing lines in display. Ordering control. Did not reschedule due to part availability ; ordrng 1 WE04X25474 (chassis and board as) and 1 WE1X21975 (fuse 3ab)
Kenneth M.
WASHER GE GTW680BSJ1WS Installed suspension and tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
RANGE GE JBS360RM1SS Customer concerned about the heating of the cooktop. Found elements would glow red then shut off after awhile. 5en turn back on. Informed customer that unit is working properly. And that when there is a pan on the unit it keeps the temp sensor warm longer and can cause the over limit to trip and cause irratic cooking. Informed customer that the way they wanna use the stove won’t work for them cause the elements will always turn on and off and they won’t ever be able to hold them elements on high heat due to safety features.
Kenneth M.
MICROWAVE KITCHENAID KHMS2040WWH0 I stalled door. Magnetron and diode. Tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
FREEZER WHIRLPOOL WRT311FZDW01 Installed heater. Harness. Defrost timer and bi metal. Tested unit. Unit is working properly. Informed customer to give unit 24 hours before plugging back in. Informed customer all ice needs to be defrosted before unit is turned back on.
Kenneth M.
DISHWASHER MAYTAG MVWC565FW0
Kenneth M.
WASHER MAYTAG MVWC565FW1 Foun dunit making a noise due to top lid rubbing on cabinet causing a slight squeak and Tick noise. Ordering some foam seal to seal around entire washer. Between life and cabinet. Did not reschedule due to part availability ; ordrng 2 W10316529 (seal-foam)s
Kenneth M.
REFRIGERATOR MAYTAG MSF25D4MDM01 Installed diffuser and UI and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Foun dunit not making ice due to bad ice maker. Replaced ice maker and finally got unit cycling and found unit not filling with water. Replaced faulty water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
OVEN WHIRLPOOL WOS51EC0AB02 Found unit DOA. Found bad thermal fuse. Replaced thermal fuse with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1222QB Installed evap motor and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
MICROWAVE JENN-AIR JMC2430DS01 Installed glass door. Tested. Unit is working properly. Customer approves function at this time
Kenneth M.
WASHER WHIRLPOOL MODEL
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1
Kenneth M.
DISHWASHER KITCHENAID KDTE104ESS4 Installed sump assem and drain pump and tested unit. Unit is now working properly. Customer approves function.
Kenneth M.
WASHER MAYTAG MHW5500FW1
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706EBS01
Kenneth M.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Installed ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
RANGE GE JGSS66SEL1SS Shaft on gas valve loose. Ordering new gas valve. Did not reschedule ; ordrng 1 WB21X20470 (valve burner 270)
Kenneth M.
DISHWASHER KITCHENAID KDTM354DSS3 Installed sump assem and tested unit. Unit is now working properly. Customer approves function at this time. No leaks found.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHB2740PP9a Installed new air handler gasket kit and fan. Tested unit. Unit is now working properly. Customer approves function-at this time.
Kenneth M.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Found peeling inside door and scratched handle. Unit is now working properly. Customer approves function at ths time.
Kenneth M.
OVEN WHIRLPOOL WFG320M0BW2 Found unit smell in like gas and not igniting oven properly. Replaced oven igniter. Was only pulling 2.7 amps. Should pull 3.2. Installed sensor. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
LAUNDRY WHIRLPOOL WED5000DW2 Found unit not drying. Customer had dryer vent smashed causing unit to blow thermal cutoff. Reset 5ermal cutoff fixed vent so it was no longer smashed and tested unit. Unit is now working properly. Tested venting with vent tester. Unit checked good. Customer approves functions.
Kenneth M.
WASHER MAYTAG MVWB965HW0 Instructed customer on proper use and care. Loading techniques and soap usage. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WFW75HEFW0
Kenneth M.
REFRIGERATOR FRIGIDAIRE FGTR2037TF Installed evap motor and tested unit. Unit is now working properly. Customer approves function at this time.