Local Reviews
for Kenneth
Powered by Fluid LOCALMaytag
Sam - Madera, CA
Kenneth was very nice and did a great job repairing my washing machine!
Great service
Gary - Merced, CA
Great service.Very quick and efficient
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Fast , on time , friendly
Celeste - Los Banos, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your time and business.
Great customer service
Ellen - Atwater, CA
Repairman was really nice and very perfessional. He knew what he was doing and got the job done in a timely manner.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Kenneth! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
We think Ken Moore is awesome!
Theresa - Merced, CA
Ken Moore is always polite and highly trained in his field.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Kenneth at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Lori
Lori Parr - Madera, CA
This is the 2nd time I have had Kenneth to my home, He fixed my washer and this time my dryer. He is very friendly and professional and competent. I plan on requesting him the next time my appliances need service.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Kenneth! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Great warranty service
Jordan - Madera, CA
My technician was great, friendly, and fast.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
good service but refrigerator still isnt' working
Pamela - Coarsegold, CA
Although I was pleased with the technician and prompt service, I am distressed since the replaced ice maker is not working and the freezer is not freezing, items are thawing that were frozen. I wondered if I needed to give it time to cool sufficiently but after 24+ hours, it is still not working. I will contact the Appliance Repair Company tomorrow after I check to see if anything has changed. Disappointed as I expected my refrigerator to be working. Maybe the whole unit is defective and needs to be replaced.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great job
Rogelio - Los Banos, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great customer service
Erin - Atwater, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Timely repairs and professional service
Taylor - Turlock, CA
The technician was very professional, polite and informative. It's always nice to have a bad situation made right with good service. Thank you!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent
Nicole - Atwater, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
The service was great! The appointment time was right on. Kenneth was informative. Thank you!
Marie - Madera, CA
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Appliance Repair Specialist! We strive to provide excellent and exceptional service! We appreciate your time and business.
Great Service
Jose - El Nido, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service! Thank you for your time and business.
dissastified
Lin - Coarsegold, CA
All suggestions followed. Machine actually rocking so hard that it turned off temporarily a while during spin cycle yesterday.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority, If your issue has not been taken care of and you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Kenneth was very cordial/professional/very knowledgeable about his job. Very impressed with job skills.
Peter - Los Banos, CA
Thank you for the great response
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great service
Cesar - Newman, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Missed 3 days of work; waiting around for this company!!!
Leticia - Los Banos, CA
Never want to work with this company AGAIN!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Lady5card@sbcglobal.net
Jonnie - Merced, CA
It's the first I have used the service And I can't say anything but how efficient Kenneth was to do the job. Excellent
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Late, Terrible Servce, Didn't fix all of teh previously diagnosed problems
John - Coarsegold, CA
Third day we had to stay home and wait for service, On previous trip stated he needed more parts, this time arrived 2.5 hours late, and didn't fix the water hammer problem, now returning again for day 4! Warranty repair so can't rate cost.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Abram
Abram - Madera, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service...Kenneth knew what the problem was
Dan - Atwater, CA
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Great service
Roger - Merced, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Very good service
Jim - Oakhurst, CA
The only criticism I have is it took 2 weeks to get the part and return after Kens first visit, but the work was completed and refrigerator works very. Thank you Ken for your service.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Service!
Daniel - Chowchilla, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Kenneth M.
WASHER MAYTAG MVWC415EW "Found unit with faulty water valve. Trickling water in checked filters. And found filters to be cleared. Removed water valve and replaced. Tested unit. Unit is now working properly. Customer approves function. ; (created new UIS, deleted prior attachment to UisID 229432)"
Kenneth M.
COOKTOP KITCHENAID KICU500XBL00 Installed module. Programmed unit. And recieved F47 error code. Ordering UI board. Rescheduled customer for wednesday 1-29-20; ordrng 1 WPW10328453 (Ui)
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Fridge is cooling. But freezer isnt. All functions checking good. And working as designed in diagnostics. Not automatically switching to cook freezer. Ordering UI and main board. Rescheduled customer for friday 1-24-20; ordrng 1 WPW10675033 (Control) and 1 W11330971 (UI)
Kenneth M.
WASHER MAYTAG MVWC416FW0 Installed water valve. Gearcase. Cam and belt. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Kenneth M.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Kenneth M.
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed diffuser and UI. Tested unit. Unit is now ow working properly. Customer approves functions at this time.
Kenneth M.
REFRIGERATOR GE PWE23KSKBSS "Found unit filling ice bin with ice sheet. Found low water flow causing water through on ice maker to freeze and splash water all over freezer. Ordering new water valve and ice maker. Did not reschedule due to part availability ; (created new UIS, deleted prior attachment to UisID 225121), ordrng 1 WR57X20873 (valve) and 1 WR30X28682 (Icemaker)"
Kenneth M.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed board and evap cover. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWC465HW2 Installed water valve gearcase belt cam and actuator. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER GENERAL ELECTRIC GFW430SSM1WW Found unit not Turning. Making a loud slapping noise. Found belt had slipped off pulley and wrapped around motor pulley so everytime unit tried to spin. Unit would slap belt on the inside of washer. Mangled belt. Ordering new belt. Rescheduled customer for tuesday 12-31-19; ordrng 1 WH08X10050 (Belt)
Kenneth M.
WASHER MAYTAG MVWX655DW1 "Found unit reading soap suds error. Instructed customer on soap usage. Cleared excessive suds. Tested. Unit still showing excessive suds. Removed pressure hose and blew in to hose to remove and build up. Still throwing suds lock. Ordering new control board. Rescheduled customer for wednesday 1-22-20; (created new UIS, deleted prior attachment to UisID 222131), ordrng 1 W11116592 (Control)"
Kenneth M.
REFIRGERATOR WHIRLPOOL WRS321SDHZ02 Damper stuck open. Not allowing proper temps in fridge. To cold. Causing freezing. Ordering new damper. Also ordering new UI. Rescheduled customer for Thursday 1-23-20; ordrng 1 W11214887 (UI) and 1 W11317276 (Diffuser)
Kenneth M.
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed new ice door and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER MAYTAG MGDB765FW0 Installed fascia and tested unit. Unit is now working properly. customer approves function. Checked venting and found venting good.
Kenneth M.
WASHER MAYTAG MVWB835DW3 Installed gearcase and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
OVEN WHIRLPOOL WEG750H0HV0 Installed cooling fan. Display and main board. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MHW6630HC0 Found unit leaking from bellows. Clamp ring fell off. Reinstalled and tested. Spring not stretched out. Tested good.
Kenneth M.
WASHER MAYTAG MVWB765FW3 Installed console and tested dunit. Unit is bi ow working properly. Customer approves function at this time.
Kenneth M.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed blower switches and latch hook. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Found unit Making noise every time you open the doors. Found unit lifted slightly to high cause the unit to vibrate On panel when the door is opened and closed. Dropped fridge side down just a hair to give clearance and tested unit. Unit is now working properly . Customer approves functons. ; (created new UIS, deleted prior attachment to UisID 225308)"
Kenneth M.
DISHWASHER FRIGIDAIRE FFCD2413US2A "Upon arrival customer was concerned about heating. Ran unit through test cycles and found all functions good. Heater is getting hot. Informed customer of the lower wattage heater. And purging hot water line. customer approves. Instructed customer on proper soap usage and to leave dishes a little dirty when putting them in the dishwasher. Customer approves ; (created new UIS, deleted prior attachment to UisID 225155)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE1 Installed ice bin solenoid and drive bar. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found unit not adjusting temps. Found previous company did not fully click in new control board. Fully installed control and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
RANGE WHIRLPOOL KSGG700ESS1 "Found unit not igniting. Found customer had the burner caps on the wrong burner head. Instructed customer on what caps went to what burner heads. And tested unit. Unit is now working properly. Customer approves function At this time. ; (created new UIS, deleted prior attachment to UisID 224999)"
Kenneth M.
WASHER GENERAL ELECTRIC GFW430SSM1WW "Found unit making a banging noise. Found the pulley nut hitting metal cover in the back. Unit tilted back way to far. Properly leveled unit to give The proper support needed since unit is on a pedestal. ; (created new UIS, deleted prior attachment to UisID 224485)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed diffuser and UI. Tested unit. Unit is now ow working properly. Customer approves functions at this time.
Kenneth M.
REFRIGERATOR GE PWE23KSKBSS "Found unit filling ice bin with ice sheet. Found low water flow causing water through on ice maker to freeze and splash water all over freezer. Ordering new water valve and ice maker. Did not reschedule due to part availability ; (created new UIS, deleted prior attachment to UisID 225121), ordrng 1 WR57X20873 (valve) and 1 WR30X28682 (Icemaker)"
Kenneth M.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed board and evap cover. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWC465HW2 Installed water valve gearcase belt cam and actuator. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER GENERAL ELECTRIC GFW430SSM1WW Found unit not Turning. Making a loud slapping noise. Found belt had slipped off pulley and wrapped around motor pulley so everytime unit tried to spin. Unit would slap belt on the inside of washer. Mangled belt. Ordering new belt. Rescheduled customer for tuesday 12-31-19; ordrng 1 WH08X10050 (Belt)
Kenneth M.
WASHER MAYTAG MVWC565FW2 Found only not cucking. Making a slight tapping noise at lid lock. Latch is bad. Ordering new lid lock. Rescheduled customer for saturday 1-18-20; ordrng 1 W11307244 (Lid lock)
Kenneth M.
WASHER MAYTAG MVWC565FW0 "Found unit open windings in motor. Trying to turn motor left and right at the same time. Ordering new motor and control. Rescheduled customer for tuesday 1-21-20; (created new UIS, deleted prior attachment to UisID 228889), ordrng 1 W11026785 (Motor) and 1 W11116594 (Control)"
Kenneth M.
WASHER WHIRLPOOL WTW5000DW2 Found unit nor completing due to Off balance load. Unit is giving OB without having clothes. Replaced control and tested unit. Unit is now working properly. Instructed customer on proper loading techniques.
Kenneth M.
OVEN WHIRLPOOL WFG320M0BS3 Found hot with a fried burnt board. Ordering new control board. Checked connections and found those damaged as well. Ordering new harness. Did not reschedule due to part availability ; ordrng 1 W11126814 (Control) and 1 W10914403 (Harness)