Local Reviews
for Jesus
Powered by Fluid LOCALTerrific service... very kind
Rebecca - Agoura Hills, CA
Very professional
Stan
Stanley - Oxnard, CA
Very good
Really great service!
Carmen - Oxnard, CA
Thanks!
Joey - Oxnard, CA
Jesus was professional, nice, worked hard and wore booties for our floor.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service.
Dan - Oxnard, CA
Very good service. Fast, professional and courteous.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Awesome
Tom - Thousand Oaks, CA
So very helpful thanks so much!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Helpful Repair Texhnician
Marcella - Oxnard, CA
Technician was helpful and knowledgeable. However it took too long for the repair to be completed. The parts should be ordered overnight for quick repair. Instead the powers that be order them through SNAIL delivery and it takes a long time for them to be delivered. They were only GE PARTS! Making it up to the customer who is inconvenienced for defective parts from store and manufacturer should be the top priority and not saving a couple of bucks for the company. The ratings below are for the experience and NOT THE TECHNICIAN. TECHNICIAN WAS GOOD. Delivery of timely service was not
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Knowledgeable friendly service
Edith B. - Oxnard, CA
Jesus was very courteous, and knowledgeable about my washer machine, he explained everything very thoroughly and I learned some things about my new washer. Would recommend this company, they make sure you are assisted on time and with a great reminder system for service appointments.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We areglad to know your appliance is up and running, thank you very much for your time and business.
Very knowledgeable
Brian - Oxnard, CA
After I explained the issue to the Technician he knew exactly what the cause was, ordered the appropriate part and had my appliance working again in no time. Very happy to have such experienced and knowledgeable Techs working on my appliances.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service!
Constance - Oxnard, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Owner
Hal - Oak Park, CA
Excellent service
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Absolutely Great Service!
Robert - Thousand Oaks, CA
Jesus Was fantastic! It was a pleasure having him out to our home to perform warranty service. He is friendly, courtious, and very knowledgeable. Our experience was really great.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Hanfri - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Robert
Robert - Oxnard, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Fantastic service!
Peggy - Oxnard, CA
Jesus Castanon has worked on my refrigerator twice now, each time with fantastic service. Polite, skilled and very informative. He is an asset to your company!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Gerald
Gerald - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Dryer Repair
Robert - Camarillo, CA
This was the second time Jesus came to repair our dryer, two separate issues. He is always courteous and very tidy. We would highly recommend him. My only concern was that Appliance Repair took a week to get him scheduled.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Excellent service
Sharon - Oxnard, CA
Very polite
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Jesus was great
Mark - Agoura Hills, CA
Very good experience I will ask for him next time I am sure there will be a next time
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Service
Jennifer - Malibu, CA
Happy customer
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Repair took 2 weeks
Jim - Malibu, CA
Jesus quickly trouble-shot the problem on his first visit, and quickly repaired it on his second visit.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service!
Betty - Agoura Hills, CA
Jesus Castonov was courteous efficient knowledgeable and informative. He completed the repair in record time. We hope that if we have additional issues he will be our repairman.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Inefficient
Bonnie - Oxnard, CA
after scheduling and waiting for a repair tech to come, he spent 20 minutes or less In the freezer, not the refrigerator, and said it was a sealed system problem and a sealed system tech needed to come. After scheduling and waiting for a sealed system tech, he said it was not a sealed system problem, but 2 cracked hoses, a clogged drain and a cracked thermistor. After scheduling and waiting a third time, it was finally fixed. I don’t understand how cracks can happen in these parts after just 6 years. The repairman tried to tell me it was due to dryness, but I live at the beach and if anything, the air is moist. Overall I’m glad it’s fixed, but it took nearly 3 weeks.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Washing machine service
Gerald - Oak Park, CA
Jesus was very customer friendly and seemed genuinely concerned about getting the washing machine issues resolved. It took a total of three calls, but the machine seems to be working fine at this time.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great Service
Diane - Oxnard, CA
Communication excellent, showed up on time, very professional service
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Jesus C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer states that unit is filling. Checked unit and ran diagnostics found error codes. Start auto test and verified that float switch is workin properly, by by passing door switch and actuating float switch. When this is done water valve stops from coming in. Auto finished and passed. Customer paid for call per credit card. Unit is working as design. F5-E1. Door stuck openF6-E4. Float switch open"
Jesus C.
WASHER WHIRLPOOL WET4027HW0 Unplugged unit and removed latch. Installed new latch and ran unit. Ran auto test and passed. Unit is now woking as design.
Jesus C.
DISHWASHER KITCHENAID KDTM404EFF3 Removed door panel and UI. Installed new UI and installed panel. Ran unit and no error codes. Unit is now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01
Jesus C.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that unit is not draining. Checked unit and found the drain pump not working. Removed all the water from unit and removed lower cover. Removed hose and drain pump. Installed new pump and assembled unit. Ran auto test and passed. Unit is now working as design. ; used 1 W10876537 (PUMP-DRAIN) from stock
Jesus C.
DISHWASHER KITCHEN AID KDTE254ESS2 Customer stats that unit is not drying dishes. Ran unit test and found error codes. Ran test and verified checked the diverted valve. Valve is working properly and all the spray arms are turning. Removed lower cover and verified the diverter turning. Unit passed and it’s now working as design 9-1 Diverter can’t fin position9-2. Diverted stuck
Jesus C.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer rejected service.
Jesus C.
WASHER MAYTAG MVWB865GC0 Customer states that unit is not filling water. Ran diagnostics and found error codes. Ran manual test on valve and cold water not opening. Ordering part. F3-E2. Inlet water temperature fault F0-E4. Spin limited by water temperature F7-E8. Motor stator over temperature F8-E1. Long fill; ordrng 1 W11165546 (valve)
Jesus C.
WASHER MAYTAG MVWB865GC0 Customer states that unit is not filling water. Ran diagnostics and found error codes. Ran manual test on valve and cold water not opening. Ordering part. F3-E2. Inlet water temperature fault F0-E4. Spin limited by water temperature F7-E8. Motor stator over temperature F8-E1. Long fill; ordrng 1 W11165546 (valve)
Jesus C.
REFRIGERATOR KITCHENAID KRMF706EBS01
Jesus C.
DISHWASHER MAYTAG MDB8989SHZ0
Jesus C.
DISHWASHER WHIRLPOOL WDT730PAHW0 Customer states that unit is not draining. Checked unit and ran diagnostics. Checked air gap and found it clogged. Removed debris and ran drain cycle. Ran diagnostics and found error code. Verified error code and float switch working. Unit is working as design. F6-E4. Float switch open
Jesus C.
WASHER WHIRLPOOL WET4027HW0 Customer states that unit is not advancing. Ran diagnostics and found lock not working. Ordering partF5-E2. Lid lock fault; ordrng 1 W11176112 (latch)
Jesus C.
FREEZER WHIRLPOOL WSZ57L18DM03 "Turned unit off and removed bins on door. Removed upper hinge and door. Installed new door and door handle. Installed gasket, nameplate and cleaned door. Unit is now working as design."
Jesus C.
DISHWASHER KITCHENAID KDTM404EFF3 Customer states that unit door is not closing properly. Checked unit and found the door warp and not closing properly. Tried to adjust the leg and unit is till not closing. Ordering part; ordrng 1 W10900374 (panel)
Jesus C.
OVEN KITCHENAID KODT107ESS01 Customer states that unit gets to hot. Ran diagnostics and found several error codes. Per tech sheet replaced the appliance manger. Ordering parts F2-E1. Stuck or shorted keyF1-E1 internal oven AM errorF1-E0. Oven user interface failureF2-E0. Key disconnected; ordrng 1 W10801665 (cntrl-elec) and 1 W10916758 (swtch-memb) and 1 W11179310 (cntrl-elec)
Jesus C.
REFRIGERATOR KITCHENAID KSSC48QVS02 "Ordimg parts, rescheduled customer.; ordrng 1 8201815 (connector) and 1 WPW10159842 (valve-inlt)"
Jesus C.
WASHER WHIRLPOOL MVWB800VQ0 Removed washplate and hub. Tilted unit and removed start and rotor. Removed bearing kit and installed new. Assembled unit and tested. Unit is now working as design.
Jesus C.
WASHER MAYTAG MVWX655DW0 "Customer states that the unit is making noise. Checked unit and found washplate worn and hub getting stripped. Also the fpgeacase making noise when agitating. Removed washplate,hub,splotch,gearcase. Installed new parts and assembled unit. Calibrated unit and ran auto test. Unit is working as design."
Jesus C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer states that unit is not working. Ran diagnostics and found several error codes. Found the motor not working. Removed racks and pump. Installed new pump and assembled unit. Ran auto test and passed. Unit is working as design. 2-1 UI stuck button4-3 motor not running 7-1 no heat
Jesus C.
REFRIGERATOR KITCHENAID KRSC503ESS01 Removed evaporator cover and fan scroll. Removed thermistor and installed new. Ran unit diagnostics test 4. Evaporator is frosting properly. Assemble unit and is working as design.
Jesus C.
DRYER WHIRLPOOL MGDB835DW4 Customer states that unit is not drying. Ran flow meter test and failed. Checked unit and found restriction on outside vent. Cleared vent and found ignitor not igniting. Pulled unit out and removed top panel. Removed front panel and inspected ignitor. Placed meter on unit ignitor and getting 120 vac. Found the ignitor broken and coils where not working. Installed new ignitor and tested. Assembled unit and it’s now working as design.
Jesus C.
DRYER MAYTAG MGD6630HW0
Jesus C.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Customer states that doors not closing properly. Checked unit and customer is closing right side door first, left side door with mullion is not closing. Instruct customer that she needs to close left side door first before closing right side door. Also placed unit on test 7 and change to option 2 at a 8 hr defrost mode due to prior work done by another service provider. Unit is working as design."
Jesus C.
WASHER WHIRLPOOL MAV7600AWW Customer stats that unit is now dispensing cold water. Ran unit and cold water not working. Removed top panel and turned off water valves. Removed hoses and valve. Installed new valve and installed hoses. Assembled unit and tested. Unit is working as design.
Jesus C.
REFRIGERATOR KITCHENAID KBSN602ESS00 Customer states that unit is not working. Checked unit and jumpered out thermostat. Unit is not cycling. Removed icemaker and installed new. Ran harvest test and passed. Unit is working as design.
Jesus C.
OVEN JENN-AIR JJW3830DS01
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01
Jesus C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer still eats ting the unit is leaking water through dispenser. Removed upper left side cover and replaced connector. Installed cove and test dispenser. Unit is working as design.
Jesus C.
M/W OTR KITCHENAID KMLS311HBS1
Jesus C.
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Inspected door before bringing it down to customer. Door is in good conditions and also customer inspected for any dents. Turn unit off and removed hinge cover. Removed bin door, ice bin and icemaker. Removed UI panel and door chute assembled. Removed door and installed new. Installed all part taken form old door. Removed control board and installed on new door. Turned unit on and ran icemaker harvest test. Unit is now working as design."
Jesus C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer states that unit freezer iced up. Upon arrival no signs of frost. Removed door and drawer. Inspected the tracks and found the left side track locking tab broken. Also found the rob off wheel. So every time the customer opens door, left side doesn’t seem to close all the way causing frost. Ordering part. ; ordrng 1 WPW10284684 (bracket)"
Jesus C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer states that door don’t close properly. Checked unit and found the refrigerator hinge broken.
Jesus C.
DISHWASHER KITCHENAID KDFE104HWH0 "Customer states that unit is not drying dishes. Ran unit and no error codes found. Ran auto test and passed. Instruct customer on soap usage and maintenance. Advised customer to use heat dry, sani rinse and heat for better drying results. Also to make sure water is hot enough before tuning unit on. Unit is working as design."
Jesus C.
WASHER WHIRLPOOL WFW3090JW0
Jesus C.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Removed diffuser and installed new. Tested unit and it’s working. Advised customer to leave a space on back wall for better cooling. Also to makes sure not to block the thermistor. Unit is working as design.
Jesus C.
REFRIGERATOR KITCHENAID KBSD602ESS00 Customer states that unit is leaking water from icemaker. Checked unit and ran harvest mode on unit. Filled tray and unit leaked over. Turned unit off and removed bottom grille. Removed valve and installed new. Removed water form tray and ran harvest mode again. Unit refilled tray and it’s working as design.
Jesus C.
WASHER WHIRLPOOL WTW5000DW0 Customer states that unit is leaking oil. Upon arrival washplate cap was removed. Customer thought that it was oil on cap but came to be dirt build up. Customer has never used the clean washer cycle. Checked unit and ran diagnostics found error codes. Placed unit in manual test and actuated wash plate. Found the wash plate making noise. Removed screw and found plate spline worn. Installed new washplate and ran auto test. Unit is now working as design. F0-E5. Off balance load detected
Jesus C.
WASHER MAYTAG MVWB865GW0 Customer states that was working and it stop filling up with water. Ran test and found error codes. Ran manual test and both cold and hot water not opening. Unplugged unit and removed UI panel. Turn valves off and disconnected hoses. Inspected valve filter for and obstruction. Removed valve and installed new. Assembled unit and turn valves on. Plugged unit back in and manually actuated valves. Ran auto test and passed. Unit is working as design. F8-E1 long fillF2-E1. UI stuck button
Jesus C.
DISHWASHER IKEA IUD8555DX4 Customer states that unit is not drying dishes. Checked unit and found error code. Ran test and passed. Advised customer is using jet dry and making sure water is hot enough before turning washer on. Instruct on maintenance and soap usage. Unit is working as design. 5-1. Door stuck open