Local Reviews
for Jesus
Powered by Fluid LOCALProfessional & informative
Cathi - Camarillo, CA
Jesus was friendly, knowledgeable, caring, professional & a pleasure to do business with. He was very thorough & took the time to get answers from the manufacturer when he needed to clarify an issue. I appreciated his methodical diagnosis and expertise.
Very pleased with repair
Candace - Thousand Oaks, CA
After a very unpleasant experience dealing with the warranty department and Whirlpool customer service, if was a relief to interact with Jesus. Jesus was great, very professional and knew exactly what needed to be done. Such a pleasure I requested him for the follow up repair once the part came in. Whrilpool management should learn from his example.
Response from Appliance Repair Specialist:
Hello Candace, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Patsy
Patsy - Malibu, CA
Jesus was helpful and attentive re the repair work.
Response from Appliance Repair Specialist:
Hello Patsy, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Quick and competent service
Charles - Agoura Hills, CA
Response from Appliance Repair Specialist:
Hello Charles, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Excellent service by Jesus
Percy - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Excellent service
Eric - Camarillo, CA
Jesus was very professional, communicated great about our dryers issue and was very kind.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Jesus handled stuck o filter removal and took the time to show me how to do it next time. me how to
Christine - Camarillo, CA
Response from Appliance Repair Specialist:
We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Quick and Friendly
Mark - Westlake Village, CA
Got the work done quickly and Jesus was very pleasant to work with. It was nice that they could give me a 2 hour appointment window (instead of 4 hours). The only issue was that a replacement part obtained from Whirlpool was dead on arrival, but that was not the repairman's fault.
Joli - Thousand Oaks, CA
Satisfied
Mary - Port Hueneme, CA
We didn’t opt to fix our appliance as it was too costly. We ended up buying a new washing machine.
Expert Service!!!
Derrick - Ventura, CA
Response from Appliance Repair Specialist:
Hi Derrick, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Beyond Satisfied
Charlotte - Thousand Oaks, CA
Our technician, Jesus, was incredibly professional and his service went above and beyond what was expected--even noticing that something didn't sound right after the initial problem was fixed and looking into it for me. He was very kind about my son poking around and was very detailed in describing what all he was doing and also what I could do to make sure that my dishwasher stays in great shape. I will 100% call your company in the future with any appliance repair needs. I went from being upset with whirlpool about a very new appliance having issues to being very confident in their ability to select good service providers and stand behind their product.
Response from Appliance Repair Specialist:
Hello Charlotte, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great Service--Jesus was great!!
Mark - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Hello Mark, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
wonderful service
Christopher - Camarillo, CA
Jesus was very professional and knowledgable.
Response from Appliance Repair Specialist:
Hi Christopher, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Happy with your service
Guillermo - Camarillo, CA
Very friendly technician. He knows very well his job
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Courteous and efficient. A delight.
Frances - Camarillo, CA
I paid about $55 for a $5 door closer. His 3rd time here. (for other dryer problem). Had to wait 4 days for the closer.
Response from Appliance Repair Specialist:
Hello Frances, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Knowledgable & professional tech
Lee - Agoura Hills, CA
Had another appliance company attempt to repair my new oven - the doors were locked from the "self cleaning" mode. They could not.........So Appliance Repair Specialists to the rescue or at least Jesus to the rescue. He used a "MacGyver" method of using the "old coat hanger" trick! Thanks, Jesus, you saved the day!
Response from Appliance Repair Specialist:
Hello Lee, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
courteous
Frances - Camarillo, CA
Response from Appliance Repair Specialist:
Hi Frances, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Excellent Customer Service
Wanda - Oxnard, CA
He explained everything to me and was nice and helpful
Response from Appliance Repair Specialist:
Hello Wanda, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great service
Miguel - Oxnard, CA
Response from Appliance Repair Specialist:
Hello Miguel, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great Service Gentleman.
"Palm - Agoura Hills, CA
Very knowledgeable, polite, quick resolved the problem
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Excellent service!
Linda - Camarillo, CA
Jesus did a very good job fixing the issues on my refrigerator, very pleased with his overall manner and professionalism.
Response from Appliance Repair Specialist:
Hello Linda, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Fantastic service
Anna - Oxnard, CA
Great. Very personable, pleasant, and knowledgeable. Definitely want him to service my appliances.
Response from Appliance Repair Specialist:
Hi Anna, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Totally Professional
Ronald - Agoura Hills, CA
Response from Appliance Repair Specialist:
Hello ronald, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Major Fridge & Freezer Repair-Great Service
Tom - Westlake Village, CA
Jesus Castagnon provided excellent quality service to diagnose problem, order parts & complete repairs.
Response from Appliance Repair Specialist:
Hi Tom,We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Jesus C.
WASHER WHIRLPOOL MLG2000AWW Customer states that unit stops before rinsing. Checked unit and dianthus find any faults.Found the cold water faucet closed. Customer states that faucet was never touched. Prior visit unit was over suds and completing cycle. Unit is working as designed
Jesus C.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Checked unit and placed leak detector on fresh side evaporator lines. Found a leak coming from liner between RC and rear compartment, put some soapie water on evaporator. Found a small pin size hold on evaporator. Removed evaporator and continued with seal system. Replaced parts and pulled a vacuum. Unit is working as designed."
Jesus C.
DRYER AMANA NED4655EW1 "Customer states that unit is still not heating. Ran unit and placed thermocouple on exhaust vent. Pulled unit out and removed back cover. Checked and tested components. Removed and replaced heater and thermo cutoff. Assembled unit and tested. Unit is now working as design. ; used 1 279816 (THERMAL CUT OFF HI), and 1 279838 (ELEMENT) from stock"
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Removed RC,FC drawers and exposed evaporators. Ran unit test 4 and could not find leak by using blue light and leak detector. Also inspected rear compartment for leaks and no one found except on drain pan."
Jesus C.
WASHER AMANA NTW4516FW3 "Customer states that unit is not completing cycle. Ran diagnostics and no error codes found. Ran manual test and actuated valves,drain pump and spin cycle. Calibrated unit and ran auto test. Customer instruct on soap usage. Unit is working as design."
Jesus C.
REFRIGERATOR JENN-AIR JUD24FCERS00 Customer states that alarm on unit turned on scream times. Document with techline and got temperature reading. Pulled unit out and replaced housing. Installed new housing and assembled unit. Unit is now working as designed
Jesus C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unplugged unit and removed racks. Removed valve and installed new. Assembled unit and tested. Unit is now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Removed door gasket and installed new. Heated gasket to conform to unit. Removed icemaker and installed new icemaker, harness. Assembled unit and cycled icemaker. Unit is now working as design."
Jesus C.
REFRIGERATOR IKEA IK8FXNGFDM00 Duplicate pvr
Jesus C.
KITCHEN KITCHENAID KDTM404ESS3 Customer states that unit is not working. Checked unit and unit panel was locked. Unlocked panel and ran diagnostics. Unit passed test and it’s working as design.
Jesus C.
DISHWASHER JENN-AIR JDB8200AWP3 Customer states that unit upper rack are broken. Checked unit and found the ball bearing coming off track. Pulled unit out and removed tracks. Installed new and assembled unit. Ran diagnostics and passed. Unit is now working as design.
Jesus C.
WASHER WHIRLPOOL MLG2000AWW "Customer states that unit is not doing final spin. Ran unit and moved dial to spin cycle. Unit was not spinning. Removed from panel and door. Unplugged unit and removed hoses, pressure switch. Found pressure switch clogged. Removed debris and assembled unit. Tested unit and it’s now working as design. Instruct customer on soap usage."
Jesus C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer states that unit is not working. Checked unit and ran test. Removed connector from unit and getting 118 vac. Unplugged unit and removed racks and motor. Installed new pump and motor. Assembled unit and plugged back in. Ran diagnostics and passed. Unit is now working as design. 4-3 motor Not running 5-1. Door stuck open
Jesus C.
REFRIGERATOR KITCHENAID KSSC48FMS02 Customer states that unit is not cooling. Checked unit and found the return vent iced up. Removed rack and evaporator cover. Defrosted all the ice and sealed liner. Assembled unit and unit is now working as designed
Jesus C.
COOK TOP KITCHENAID KGCU467VSS02 Customer states that the left side burner not working. Checked unit and found the valve not working. Ordering part. ; ordrng 1 WPW10371235 (valve-brnr)
Jesus C.
OVEN AMANA AER6303MFS2 Customer states that unit is working intermittently. Checked unit and pulled unit out. Checked power outlet and getting good voltage readings. Removed back cover and found a loose neutral wire on block terminal. Assembled and ran bake option. After a couple of minutes unit shuts off completely and doesn’t turn back on. It turns back on if any of the burner knots are on. Ordering parts; ordrng 1 W11297545 (cntrl-elec)
Jesus C.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "wires on freezer door. Icemaker not working. ; ordrng 1 LW10691266 (dor-fip)"
Jesus C.
WASHER WHIRLPOOL WFW85HEFW1 Customer states that unit is giving error code. Ran unit and found error codes. Removed top panel and removed back panel. Inspected hoses and pressure switch. Checked voltage on switch and getting voltage. Replaced pressure switch. Also found the drain filter clogged. Removed filter and cleared debris. Assembled and ran diagnostics before assembly. Unit passed and assembled unit. Unit is no working as design. F9-E1F3-E1
Jesus C.
DISHWASHER WHIRLPOOL WDF560SAFM2 Customer states that unit ins not washing dishes. Ran test and found error codes. Removed connector from pump and checked voltage. Getting 117 vac to motor. Disconnect unit and removed motor assembly. Installed new motor and ran diagnostics. Also the heater is working at the end of diagnostics. Unit is working as design. F4-E1. Wash motor not running F7-E1. No heat
Jesus C.
REFIRGERATOR WHIRLPOOL WRT549SZDM01 Customer states that unit is not keeping temperatures. Checked unit and ran diagnostics. Removed evaporator cover and ran manual test. Unit is defrosting manually and automatically. Unplugged unit and replaced control board. Assembled unit and tested. Also sealed the liner on both compartment s Unit is now working as design.; used 1 482338 (ADHESIVE) from stock
Jesus C.
OVEN KITCHENAID KOSE500ESS03 "Customer states that unit is door not aligned. Checked unit and ran test, no error codes. Customer concerns was that heat is coming from the lower part of unit. Ran fan on unit and showed customer that that’s how the unit vent the heat out. Unit is working as design."
Jesus C.
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Jesus C.
DRYER WHIRLPOOL WED85HEFW2 Customer state that unit is not making ice. Checked unit and found the harness on freezer door wires pinched
Jesus C.
FREEZER WHIRLPOOL GX5FHTXVY07 Customer states that unit still frosting up on freezer side. Upon arrival customer had already defrosted unit. Ran diagnostics and heated the condenser fan running after unit was off. Placed unit on test mode and fan would not turn off. Installed new control board and tested. Unit is working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer states that unit is not working. Ran diagnostics and found the diffuser not working properly through test. Removed diffuser and installed new. Reran Test and passed. Assembled unit and passed. Unit is working as design.
Jesus C.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Customer states that unit is not cooling in the freezer side. Checked unit and fan not working. Placed in diagnostic mode test 3, fan did not turn on. Pulled unit out and removed control board cover. Placed meter leads on connector P-14 pins1,2 and getting 14 vdc to FC fan. Checked all connections control board harness"
Jesus C.
WASHER MAYTAG MVWC565FW1 Customer states that unit is not powering on after power outage. Checked unit and found the board not responding. Unplugged unit and removed UI panel. Removed control board and installed new. Assembled unit and calibrated. Ran diagnostics and passed. Unit is working as design.
Jesus C.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Customer states that unit is not turning on. Checked unit and tested outlet. Getting proper voltage 118 vac. Unit is it not turning. Removed front panel and replaced control board. Plugged unit back in and ran diagnostics. Unit is working as design.
Jesus C.
DISHWASHER KITCHENAID KDFE104HBL0 Customer states that unit is not working. Checked unit and no power to unit. Unplugged unit and removed front panel. Removed control board and installed new. Assembled unit and tested. Unit is working as design.
Jesus C.
DRYER AMANA NED4655EW1 Customer states that unit is not heating. Checked unit and found the heater working. Placed my vent tester and failed. Went outside and found the outside door restricted. Cleared door vent and reran vent tester. Unit is working as design
Jesus C.
DISHWASHER WHIRLPOOL KUDS03FTSS0 Customer states that unit is leaking. Removed cabinet molding with customer permission. Ran unit and no error codes. Inspected hoses and incoming line for leaks. Could not find leaks anywhere. Customer using cascade liquid soap. Advised customer of suds cause by cascade. Unit is working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Customer states that door is not staying open. Checked unit and door catch is working properly on both doors. Drop feet and leveled unit. Also customer states that unit icemaker has something on fingers. Pulled icemaker out and found grease in fingers end shaft to lubricated when turning. Unit is working as design.
Jesus C.
WASHER MAYTAG MHW3505FW1 "Customer states that unit is not turning. Checked unit and ran diagnostics. Found error code. Checked unit hoses and were reversed. Turned valve off and placed hoses in proper place. Ran auto test and passed. Unit is working as design. F8-E1 No fill, long fill"
Jesus C.
WASHER WHIRLPOOL WTW5000DW1 Customer states that unit not cycling pass sensing cycle. Ran diagnostics and found error code. Manual test valve and low water coming out on cold cycle. Turned water off and removed hose. Found cold water filter clogged with debris. Cleared out filter and assembled unit. Ran normal cycle and unit not sensing. Unplugged unit and removed UI panel. Replaced control board and installed new control. Assembled unit and calibrated. Ran auto test and passed. Unit is now working as design. F8-E1. No fill long fill
Jesus C.
REFRIGERATOR IKEA IK8FXNGFDM00 Customer states that unit is freezing items. Checked unit and found high temperatures. Removed evaporator cover and found capillary tube restricted. order parts. Unit is at lowest setting on 5-13-19FC. 31 Degrees fRC; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)
Jesus C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer states that unit is leaking from bottom. Checked unit and no leaks found. Pulled unit out and removed compartment cover. Inspected supply hose for leaks and none found. Also customer stated that dispenser not working. Placed unit in diagnostics and manually actuated valve. Very little pressure coming out. Checked filter and placed bypass, still low pressure coming out. Removed bins and removed valve cover. Removed connector to dispenser and checked voltage, getting 118 vac. Ordering new valve. ; ordrng 1 W11043013 (valve)"
Jesus C.
DISHWASHER WHIRLPOOL WDF520PADM7 Removed power and front panel. Replaced control board and assembled unit. Ran diagnostics and found the drain motor not draining. Checked connector and not getting voltage to motor. Removed panel and tested control board fuse. Found the fuse resistance and not getting nothing. Ordering parts. 8-2. Drain motor electrical problem. ; ordrng 1 W10876537 (drain pump) and 1 W10906426 (cntrl-elec)
Jesus C.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer states that unit is making to much ice. Checked unit and found the icemaker shut off arm not in place. Place arm back and turned icemaker off. Also customer states that the right side end cap broken. Ordered parts. ; ordrng 1 W10874836 (endcap) and 1 W10874836 (endcap)
Jesus C.
DRYER MAYTAG MGDB765FC0 Customer states that unit is not starting. Checked unit has found error code. Ran unit and tested. Customer was pressing to hard on start button. Customer instruct on proper usage. Unit is working as design. F2-E1.
Jesus C.
DRYER WHIRLPOOL WGD4950HW0 Disconnect appliance and raised top panel. Removed front panel and drum. Replaced coils and assembled unit. Unit is now working as design