Local Reviews
for Jesus
Powered by Fluid LOCALExtremely competent, very efficient and intelligent
Marby - Malibu, CA
good tech
Debby - Malibu, CA
Excellent Service
Lori - Thousand Oaks, CA
Jesus Castanon was prompt, professional, knowledgable, helpful, and went above and beyond my expectations. He diagnosed and solved the problem with our dishwasher. He provided outstanding customer service. Thank you.
the tech was wonderful, the problem needs further work
Carol - Malibu, CA
I appreciate that Jesus took the time to explain what he was doing in detail during the repair. He has a very pleasant manner and good people skills. As for convenience? I am not blaming the tech, but of course it is not convenient to have to wait for appointment date from an ice chest, again. Unfortunately, the repair needs another service call.
Erica
Erica - Westlake Village, CA
Service visit
Karen - Thousand Oaks, CA
Your repairman, Jesus, ws very polite and professional. he assessed the problem and gave us some advice regarding operating the dishwasher so that it will do its job better, although I think it should do its job without pushing all those buttons.
B
Barbara - Thousand Oaks, CA
Great and professional service.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service, Nice Guy!
Donna - Malibu, CA
Jesus Castanon from Appliance Repair is one of the best, most pleasant, professional and experienced repair persons I’ve ever dealt with. I would highly recommend him.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Very reliable
Krista - Agoura Hills, CA
Jesus showed up on time and was very professional
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Vry competent and friendly person and cleaned up area before leaving
Alex - Camarillo, CA
Very pleasant person, very competent helpful, nice work and glad he helped by replacing a "frozen" idler wheel.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Jesus was great
Georgia - Malibu, CA
Service Tech Jesus was great, service was fast and professional.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great technician
Cliff - Camarillo, CA
Company kept us informed on scheduled date and time. Technician was A-1. He called to let us know he was enroute and arrived when expected. He explained what he was doing as he worked, and fixed the problem.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great
Adeline - Oxnard, CA
Jesus Castanon Appliance Repair Specialist was very courteous, presentable and helpful..turned out that our new dryer was not the problem..it was vent to outside that was clogged with years of lint and fibers. He discovered the problem and informed us on how to correct it. He is to be commended.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Jesus Castanon - Repair Specialist Extraordinaire
Walter - Malibu, CA
Mr. Castanon was prompt. He explained everything he did in a way that I could understand and he was courteous. He obviously takes great pride in his work and cleaned up his work area and took away all trash. He was top notch. We highly recommend him and we say, Thank you, Mr. Castanon"!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Julia
Julia - Camarillo, CA
Maryann
Maryann - Oxnard, CA
Great service, clean professional, explain everything
Jesus was super professional
Danalynn - Oxnard, CA
Great service
Denise - Westlake Village, CA
Jesus Castanon is excellent at his job & he always arrives with a smile! His positive attitude in providing excellent customer service is outstanding. He solves the problems & returns in a timely fashion with parts in hand to fix the issues! He’s an asset to the company! Thank you!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Great Service and took his time to explain what he was going to do.
Angel - Oxnard, CA
Stuck with it.
Rod - Oxnard, CA
Tricky issue, Jesus stuck with it and got the issue resolved.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
wonderful and professional service
George - Oxnard, CA
Dawn
Dawn - Camarillo, CA
June Sarver
June - Camarillo, CA
Jesus was great! Very pleasant, prompt and extremely knowledgeable. 10 rating,...Thank you.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service! Jesus was so helpful and provided excellent service
Linse - Camarillo, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Patricia
Patricia - Thousand Oaks, CA
Jesus was very helpful, pleasant and thorough. Excellent...very pleased with the service.
Jesus C.
DRYER WHIRLPOOL WED75HEFW0 Customer states that unit is taking to long to dry. Checked unit and it’s no longer heating. Removed top panel and disconnect unit. Removed ui panel and front panel. Checked components and found the thermal fuse bad. Replaced fuse and assembled unit. Plugged unit back in and tested. Unit is now working as design. ; used 1 W10909685 (THERMAL FUSE) from stock
Jesus C.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer states that unit is not dissolving soap. Checked unit and ran diagnostics. Found the valve not fully allowing water in. Turned water off and pulled unit out and removed valve and installed new. Assembled unit and retest. Unit is now working as design.
Jesus C.
OVEN JENN-AIR JJW2430DB01 Powered down unit and removed UI panel. Installed new UI and turned power back on. Set up display and tested. Unit is now working as design.
Jesus C.
DISHWASHER KITCHENAID KDTE334GPS0 Customer states that unit is leaking from bottom. Checked unit and first thing found was door not aligned properly hitting on the right side. Ran diagnostic and found error code. Also found the water valve closed and valve disconnect on unit. Turned water on and connected water valve. Allowed water to enter unit and found leaking from drain pump. Drain pump was not properly inserted. Removed water and readjust drain pump. Ran diagnostics again and passed. No leaks on unit and it’s now working as design. 5-1
Jesus C.
WASHER WHIRLPOOL MVWB765FW3 "Removed power for unit and removed agitator. Removed nut from basket and tilted unit back. Removed rotor,clutch and gearcase. Installed new gearcase and clutch assembly, Installed rotor and assembled unit. Raised top panel, removed ring tub and adjusted basket. Installed nut and assembled unit. Installed new agitator and also replaced the control board. Ran test 52 calibration test and auto test 51. Customer placed a load of laundry, waited for unit to agitated and no issues. Unit is working as design."
Jesus C.
ICEMAKER KITCHENAID KUIX505ESS1 "Placed skid plate and pulled unit out. Turned water off and disconnect power. Removed door and front/back cover. Removed filter housing and water lines. Removed top panel and evaporator. Removed housing and recover any refrigerant left on unit. Removed compressor,dryer and valve. Installed all parts and vacuumed unit. Assembled unit and recharged it. Waited for unit to cycle and it started making ice. Unit is now woking as design."
Jesus C.
SXS 22' WHIRLPOOL WRS571CIHW01 "Customer states that unit is not cooling. Checked unit and found the compressor motor not on. Removed back cover and unplugged unit. Placed meter leads on compressor connector and plugged unit, found the 118 vac. Removed start device and installed new star device. Compressor started to work. Unit is now working as design."
Jesus C.
DRYER MAYTAG MEDB765FW0 Customer states that unit takes to long to turn on. Checked unit and ran diagnostics. Tested several times and did not fail. Did find the fabric softener getting caught on grill. Removed grill and installed new. Ran unit and tested. Unit is working as design.
Jesus C.
STOVE AMANA AGR6603SFS0 Customer states that unit display is not working. Parts were not ordered prior to service. Need to reschedule call and order part. ; ordrng 1 W10918555 (cntrl-elec)
Jesus C.
DRYER - GAS WHIRLPOOL WGT3300XQ2 Customer states that unit is making loud noise. Checked unit and found idler wheel bad. Removed cover and removed disassembled unit. Installed new kit and assembled unit. Vacuum out unit and tested. Unit is working as design.; used 1 4392067 (DRYER REPAIR KIT) from stock
Jesus C.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer states that unit light not working. Checked unit and found the freezer lights not working. Ordering parts. ; ordrng 3 W10660728 (module)s
Jesus C.
REFRIGERATOR AMANA ABB1921BRW00 Customer states that unit is not cooling. Found the freezer evaporator cover iced up. Removed cover and defrosted ice. Ran diagnostics and on test 1 defrost mode heater not coming on. Replaced control and installed new. Reran Test and heater turned on. Unit is working as design.
Jesus C.
FREEZER KITCHENAID KRSC503ESS00 Customer states that unit is not cooling. Checked unit and found the refrigerator evaporator iced up. Removed drawers and defrosted all the ice on evaporator cover. Removed cover and cleared ice with steamer.
Jesus C.
WASHER MAYTAG MVWC565FW0 Customer states that unit is not working properly. Ran diagnostics and found error codes. Ran manual test on spin mode and basket not spinning. Need to order hub. Ordering part. F0-E5. Off balance load detected F0-E2. Oversuds condition detected ; ordrng 1 W10528947 (drive hub kit)
Jesus C.
REFRIGERATOR KITCHEN AID KBBR306ESS01
Jesus C.
FREEZER WHIRLPOOL WRT518SZFM00 "Customer states that unit freezer door stays open when refrigerator door is closed. Checked unit and found the freezer door not closing properly after lower door closed. Found the freezer door touching the liner and not closing after door is closed, leaving a small gap. Adjusted door and placed a plastic washer to raise door. Now door is closing properly every time. Unit is working as design. No need to call techline at this time."
Jesus C.
WASHER MAYTAG MHW7000XW2
Jesus C.
WASHER WHIRLPOOL MHW8630HW0 Removed top panel and unplugged unit. Removed pump and installed new pump. Ran diagnostics test 010 and unit is dispensing soap. Unit is working as design
Jesus C.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Customer states that unit is it cooling. Checked unit and found the whole evaporator cover iced up. Prior diagnosis was a missed. Unit is not defrosting. Customer will call back if she want unit repaired.
Jesus C.
REFRIGERATOR KITCHEN AID KRFC300ESS01 Customer states that handle is loose. Checked unit and removed handle. Found the screw set screws loose. Tighten screw and reinstall handle. Unit is working as design.
Jesus C.
WASHER WHIRLPOOL MVWB765FW3 Customer states that unit is making a noise when agitating. Ran diagnostics and found gearcase making noise when agitating. Removed agitator and gearcase. Installed new gearcase and assembled unit. Calibrated unit and ran auto test. Unit is working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL KBFN506EBS01 Customer states that unit freezer creating ice. Checked unit and inspected gaskets. All gaskets are sealing properly. Also customer states that door slam shut. Inspected and doors are closing fine. There is not adjustment that can be made to doors. Unit is working as design. 805-302-9973 best number to call
Jesus C.
WASHER MAYTAG MVWB765FW2 Customer states unit is having same problem. Need techline to document. ; ordrng 1 W11135393 (overlay)
Jesus C.
DISHWASHER WHIRLPOOL WDF520PADM7
Jesus C.
DRYER WHIRLPOOL MGDB765FW0 Customer reschedule
Jesus C.
KITCHEN KITCHENAID KSEG700ESS0 Removed panel; ordrng 1 W10915661 (panl-cntrl) and 1 WPW10603096 (cntrl-elec)
Jesus C.
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer states that unit freezer has condensation. Checked unit and found ice on compartment. Inspected gasket and are sealing properly. Door must been left open for that type of frost created. Also customer filter door not closing. Checked cover and tab is broken. Ordering part. ; ordrng 1 WP67006331 (cover-filt)
Jesus C.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that unit is not working. Checked unit and found several error codes. Dispenser electrical6-4 Float switch open4-3. Motor not running.
Jesus C.
DRYER WHIRLPOOL WGD5000DW3 Customer states that unit is making rattling noise. Checked unit and found bad wheels. Raised top and removed front panel. Removed drum and wheels. Installed new kit and assembled unit. Tested unit and it’s now working as design. ; used 1 4392065 (DRYER REPAIR KIT) from stock
Jesus C.
REFRIGERATOR KITCHENAID KBFN402ESS02 Customer states that unit lights not working. Checked unit and found lights not working. Powered unit down. Replace sleds and inverter box. Turn power back on and assembled unit. Unit is now working as design.
Jesus C.
WASHER MAYTAG MHW8200FC0
Jesus C.
REFRIGERATOR WHIRLPOOL WRB322DMBM Customer states that unit has moisture inside unit. Checked unit and found the liner not sealed. Inspected gasket for proper seal. Seal liner with adhesive. Unit is working as design. ; used 1 482338 (ADHESIVE) from stock
Jesus C.
REFRIGERATOR KITCHENAID KRFF507EBL01
Jesus C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer states that unit has ice build up in freezer. Checked unit and found gasket on freezer not sealing. Heated gasket to conform to unit. Also added some sealer gum on corner to completely seal corner. Unit is working as design. ; used 1 212643 (SEALER GUM) from stock
Jesus C.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that unit is not drying dishes. Ran diagnostics and no error codes found. Found the air trap clogged. Removed debris and ran full cycle. Unit is working as design
Jesus C.
DISHWASHER WHIRLPOOL WDF560SAFW2 Customer states that unit is not drying properly. Ran unit and no error codes. Found the lower spray arm not installed in place. Also found the dispenser door gasket off. Reinstalled parts and ran unit. Instruct customer on running hot water faucet before turning on unit. No problems with unit at this time. Need to call techline and document. Unit is working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer states that icemaker not working and condensation build up. Checked unit and found the freezer gasket not sealing. Heated gasket and conformed to unit. Also replaced icemaker and ran harvest cycle. Unit is now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS315SNHW01 Customer states that unit is making noise. Ran unit and found vibration on compartment cabinet. Secured lines with zip ties and minimized the noise. Sealed both lines on unit. Unit is working as design. ; used 1 482338 (ADHESIVE) from stock
Jesus C.
WASHER WHIRLPOOL WFW92HEFW0
Jesus C.
REFRIGERATOR KITCHENAID KRFC300EWH01 Customer state that unit is making noise. Checked unit and found leak. Pulled unit out and found split 5/16 connector causing unit to leak water repaired connector and reinstalled water valve. Tested unit and it’s working as design.