Local Reviews
for James
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Carolyn - Bakersfield, CA
I’m very disappointed because we have had temp issues with our refrigerator but have not gotten resolution. When the tech left he said he’d call the next morning with info on why our freezer wall is icing up but I never heard from him. The temp issues in both frig and freezer have not been handled yet I had to pay for an expensive service call. I also don’t like that you can’t talk to a real person if you call with questions. Very dissatisfied...
Dishwasher repair
Connie - Bakersfield, CA
The repairman was very good very prompt didn't leave a mess and a nice guy fixed it it works perfect
John
John - Pine Mountain Club, CA
Fine
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
great nice serviceman
Gene - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Owner
Luis - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Ice Dispenser Rapair
Dennis Handel - Bakersfield, CA
The part was replaced and now this feature works great.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We are glad to know your Ice Dispenser is up and running. We appreciate your time and business.
Admin. Assistant
Billie - Bakersfield, CA
Great Service
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
So much hassle and time wasted
Kimberly - Bakersfield, CA
It took 7 months to get my ice maker repaired. In their 4 visits they broke things twice. If I wasn’t forced to use them because of warranty, I would not
Response from Appliance Repair Specialist:
Hi Kimberly, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
WOW
Cynthia - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Quick
Connie - Bakersfield, CA
Professional on time and effective
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide timely, professional service. We appreciate your time and business.
Fantastic Service!!
Kris - Bakersfield, CA
On time, great notifications and status of tech enroute...
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! Thank you for your time and business.
Carlos
Carlos - Bakersfield, CA
Good morning my dish washer still not working properly is not drying the dishes at all can you guy’s come back and fix it please or replace it with a new one you can contact me at my cell phone number please 661-565-5786
Response from Appliance Repair Specialist:
Hi Carlos, thank you for writing a review, we appreciate you bringing this issue to our attention. I have escalated this matter to management to help rectify your concern. Please give us a call at 661-587-1300 and/or feel free to send an email to customerservice@ars.repair if there is anything else we could have done to earn that last gold star. We appreciate your time and business.
Loose Handle
Karen - Bakersfield, CA
He came in checked the handle out and proceeded to tighten it up. So grateful.. didn’t know it would be so easy.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
Pablo
Pablo - Bakersfield, CA
Nice work
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Luke
Luke - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service Call
Gary - Bakersfield, CA
Great Tech, good communication, good response time
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Margi
Mike/margi - Bakersfield, CA
Excellent service
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Schelly
Schelly - Bakersfield, CA
I am very pleased with the repairman and his expertise.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you are very pleased with your experience with Appliance Repair.
Linda/ oven temperature ongoing problem
Michael/linda - Bakersfield, CA
Good service/ will no if fixed after some oven use
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very knowledgeable. Knew right away what was wrong and fixed it
Paula - Bakersfield, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with Kenneth. Thank you for taking the time to review your service with us. We appreciate your time and business.
Great Service!!
Carole - Bakersfield, CA
Very professional, on time, good work.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide timely, professional service. We appreciate your time and business.
Great service
Jamie - Bakersfield, CA
Great job
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service
Naomi - Bakersfield, CA
Unfortunately the appliance sucks but the service has always been good. Whirlpool just needs to get there shit together
Response from Appliance Repair Specialist:
Hi Naomi, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
kB
Marcus/kristi - Bakersfield, CA
He was only at my house about 20 min, said it was a plug in the hose. However I ran a quick wash after he left and it left some water in the tub of the dishwasher. The next day I ran the dishwasher again and it didn’t drain at all. Still broken
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Jan - Bakersfield, CA
He was personable and efficient, completed work very timely and moved on
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.
James G.
DRYER MAYTAG MGD8630HC1 Unable to duplicate any noise at time of visit.Tested ok
James G.
WASHER MAYTAG MVW7230HW0 "Unit had off balance code stored, ran two complete spin cycles with heavy towels without failure or unusual vibration.Lowered right front leg as unit was not level.Tested ok"
James G.
DRYER AMANA NED4655EW1 "Heating element open, replaced element and tested.Tested ok"
James G.
REFRIGERATOR JENN-AIR JS48NXFXDE00 "Average temperature was 41.6 degrees, will check on frost issues"
James G.
DISHWASHER MAYTAG MDB9959SKZ0 Replaced defective drain pump and reinstalled unit.Tested ok
James G.
WASHER WHIRLPOOL MHW8630HC3 Found extra screw inside rotor. Rotor was damaged so I replaced rotor.Tested ok
James G.
DISHWASHER WHIRLPOOL KDTM404KPS0 Hanger and console are broken ; ordrng 1 W11184071 (Hanger) and 1 W10830577 (Hanger) and 1 W11416457 (Console)
James G.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Ice bin full upon arrival, ran test 57,45 and 56. All passed"
James G.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Replaced defective led module in freezer, bracket broken ; ordrng 1 WP2198641 (Bracket)"
James G.
WASHER MAYTAG MVWB855DC3 "Installed console and clutch, now transmission is dragging, it wasnt last visit ; ordrng 1 W10902814 (Wash plate) and 1 W10734521 (Slider) and 1 W11455453 (Gearcase)"
James G.
DRYER MAYTAG MEDX655DW1 "Only half of element heating, replaced defective element. Advised customer that vent is restricted and should be professionally cleaned."
James G.
REFRIGERATOR JENN-AIR JS48NXFXDE00 Dropped off data logger Rescheduling for Monday for results ; schdld next appmnt for 2/1 MON AM
James G.
REFRIGERATOR KITCHENAID KSSO48FTX18 Unit has decent discharge heat but compressor is noisy. Unit may have a restriction ; ordrng 1 W10841139 (Compressor)
James G.
DISHWASHER WHIRLPOOL KDTM404KPS0 Control will not complete short service cycle. ; ordrng 1 W11412291 (Drain pump) and 1 W11410066 (Control)
James G.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Replaced defective damper, crisper cover shattered during removal ; ordrng 1 W11092501 (Crisper cover)"
James G.
DRYER MAYTAG MGD8630HW2 "User interface was unplugged, plugged in UI and tested.Tested ok"
James G.
REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Heated and reformed freezer gasket, raised fresh food door.Tested ok"
James G.
WASHER WHIRLPOOL MVWC565FW2 Upon arrival unit was full of water and lid was locked and unit was unplugged. Plugged unit in water drained and lid unlocked. Overloaded codes stored. Cleared fault code and ran short wash without failure. Tested ok
James G.
OVEN KITCHENAID KOSE500ESS00 Recalibrated oven. Tested ok
James G.
WASHER WHIRLPOOL WTW5000DW2 Cannot tell for sure where noise is coming from ; ordrng 1 W11454734 (Gearcase) and 1 W11283592 (Motor) and 1 W10752283 (Wash plate)
James G.
WASHER WHIRLPOOL WTW7500GC2 Needs new drawer ; ordrng 1 W11130345 (Drawer)
James G.
WASHER WHIRLPOOL WTW6120HW0 Detergent dispenser not operating in service cycle ; ordrng 1 W11413407 (Dispenser) and 1 W11238377 (Meger) and 1 W11413340 (Drawer) and 1 W11498804 (ACU)
James G.
M/W OTR WHIRLPOOL WMH31017HS5 Heated glass of water five times without failure.Tested ok
James G.
DRYER WHIRLPOOL WED6400SW0 Unit had restricted air flow fault code. Dryer is heating normally. Added 30 percent more dry time to automatic cycles
James G.
WASHER MAYTAG MVWB855DC3 Control will not enter service cycle and is very erratic ; ordrng 1 W11171748 (Control) and 1 W11112662 (Console)
James G.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Deli board out, all other functions normal at time of visit ; ordrng 1 WPW10769076 (UI)"
James G.
REFRIGERATOR KITCHEN AID KRFF707ESS01 "Unit has very little discharge heat, need sealed system tech to install dye drier.; ordrng 1 WPW10143759 (Drier)"
James G.
WASHER MAYTAG MVWC465HW2 Delivery person removed grounding prong from cord subsequently damaging l-1 no power to unit and agitator is loose ; ordrng 1 W10836692 (Agitator) and 1 W10919191 (Wash plate) and 1 W10877409 (Power cord)
James G.
WASHER WHIRLPOOL WTW5000DW1 Control not filling to proper level ; ordrng 1 W11116590 (Control)
James G.
DRYER MAYTAG MGDC465HW0 Based on customer description the gas coils are breaking down ; ordrng 1 WPW10328463 (Coils)
James G.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Damper not opening in test three ; ordrng 1 WPW10479155 (Damper)
James G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cleared drain and replaced drain tube Tested ok
James G.
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced damaged ice maker.Tested ok
James G.
DISHWASHER KITCHENAID KDTM404KPS0 Replaced pump and motor due to leaking.Tested ok
James G.
DRYER WHIRLPOOL WGD4850HW0 Found right rear drum support not in drum track. Reinstalled drum and tested.Tested ok
James G.
DISHWASHER WHIRLPOOL WDT920SADM0 Main motor not running ; ordrng 1 W10751502 (Control) and 1 WPW10671942 (Motor)
James G.
DRYER WHIRLPOOL WGD8000DW4 Supports worn and sensor making noise ; ordrng 1 4392067 (Repair kit) and 1 WP338906 (Sensor)
James G.
WASHER WHIRLPOOL WFW94HEAW0 "Not draining, pump screen is clear; ordrng 1 WPW10515401 (Pump)"
James G.
WASHER WHIRLPOOL MVWB835DW5 Replaced damaged lid.Tested ok
James G.
WASHER WHIRLPOOL MHW8630HC3 Rotor is rubbing on stator ; ordrng 1 W11354542 (Stator) and 1 W11314361 (Rotor)