Local Reviews
for James
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Carlos - Bakersfield, CA
Good morning my dish washer still not working properly is not drying the dishes at all can you guy’s come back and fix it please or replace it with a new one you can contact me at my cell phone number please 661-565-5786
Response from Appliance Repair Specialist:
Hi Carlos, thank you for writing a review, we appreciate you bringing this issue to our attention. I have escalated this matter to management to help rectify your concern. Please give us a call at 661-587-1300 and/or feel free to send an email to customerservice@ars.repair if there is anything else we could have done to earn that last gold star. We appreciate your time and business.
Loose Handle
Karen - Bakersfield, CA
He came in checked the handle out and proceeded to tighten it up. So grateful.. didn’t know it would be so easy.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
Pablo
Pablo - Bakersfield, CA
Nice work
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Luke
Luke - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service Call
Gary - Bakersfield, CA
Great Tech, good communication, good response time
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Margi
Mike/margi - Bakersfield, CA
Excellent service
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Schelly
Schelly - Bakersfield, CA
I am very pleased with the repairman and his expertise.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you are very pleased with your experience with Appliance Repair.
Linda/ oven temperature ongoing problem
Michael/linda - Bakersfield, CA
Good service/ will no if fixed after some oven use
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very knowledgeable. Knew right away what was wrong and fixed it
Paula - Bakersfield, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with Kenneth. Thank you for taking the time to review your service with us. We appreciate your time and business.
Great Service!!
Carole - Bakersfield, CA
Very professional, on time, good work.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide timely, professional service. We appreciate your time and business.
Great service
Jamie - Bakersfield, CA
Great job
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great service
Naomi - Bakersfield, CA
Unfortunately the appliance sucks but the service has always been good. Whirlpool just needs to get there shit together
Response from Appliance Repair Specialist:
Hi Naomi, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
kB
Marcus/kristi - Bakersfield, CA
He was only at my house about 20 min, said it was a plug in the hose. However I ran a quick wash after he left and it left some water in the tub of the dishwasher. The next day I ran the dishwasher again and it didn’t drain at all. Still broken
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Jan - Bakersfield, CA
He was personable and efficient, completed work very timely and moved on
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.
Scott was excellent.
Linda - Bakersfield, CA
It took almost a month to figure out what was wrong.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Friendly Service
Alice - Bakersfield, CA
Scott was able to diagnose the problem within minutes of the appointment. Once the part was ordered he returned and repaired the washing machine promptly. Thank you.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your washer is up and running. We appreciate your time and business.
Nice guy
Alicia - Bakersfield, CA
My problem is not him at all. He did his job and left. The problem is working around the warranty. So after her left I realized the lights in the fridge were coming on... well they worked while he was there and nothing was wrong with my lights in the first place. But when I noticed it he had already left so I call the business and they said I have to call the warranty people back that He couldn’t come back. I have been dealing with this issue since July and it’s completely ridiculous that I had to put in an order to the warranty people that the lights were now broke. When clearly something just didn’t get reattached from when he finished replacing the ice maker... the lights were working when he got there..... so here we are 3 months later with a new issue and people in my house (during covid) nonetheless. (Not to his fault but I assume company policy) I’m positive he could have easily returned (I called about 5-10 min after he left) and fixed what I am assuming something he may have forgotten to reconnect. No big deal. He was a nice quite guy. Cleaned up after he left very polite. He is not the problem the policy when working with warranties is the problem.
He was nice
Alicia - Bakersfield, CA
Well I went through a Warranty and so there were issues with that. The first motor that was put it wasn’t working after he left. He came back weeks later (after my warranty people had someone else come out) and he replaced the motor again. Unfortunately, my lights in the fridge weren’t working when he left (assuming something didn’t get reattached) but the company said they couldn’t return to fix it because they had closed and finished the work order. So I had to call the warranty people back and they are supposed to have them come out again but I haven’t heard from anyone yet... been dealing with this issue since July. He seems like a nice guy.. comes in and does his work and leaves... Doesn’t do a lot of small talk at all.
Response from Appliance Repair Specialist:
Hello Alicia, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We appreciate your time and business.
Tim
Tim - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Excellent services
Wan - Bakersfield, CA
James was very polite helpful and pleasant to interact with. He is an expert on what he does. I am grateful for his professionalism.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician James! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Marilyn
Marilyn - Bakersfield, CA
Great job
Dryer inspection
Rd - Bakersfield, CA
Scott arrived ahead of designated time,was very professional, knowledgeable and friendly
Great
Denise - Bakersfield, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service
Monica - Bakersfield, CA
Appliance Repair set up my appointment window for my Maytag washer and auto called me 10 minutes before technician was set to arrive. They replaced my agitator and my washer is working like new. Thank you Appliance Repair!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Great Service
Carol - Bakersfield, CA
Our repairman was very nice and knowledgeable.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
James G.
WALL OVEN WHIRLPOOL WOS72EC7HV01 Ordered wrong color ; ordrng 1 W11428865 (CONSOLE )
James G.
REFRIGERATOR KITCHEN AID KRFF707ESS01 Replaced defective ice maker (e-2) and ice fan.Ran test 57 & 45 without failure.Tested ok
James G.
REFRIGERATOR WHIRLPOOL KBFN502ESS02 Installed shim kit and arm extension on fresh food door.Tested ok
James G.
WASHER MAYTAG MVWB855DC3 Replaced defective lid broken in right hinge area.Tested ok
James G.
WASHER WHIRLPOOL WTW7500GW2 Replaced defective control and ran calibration cycle without failure.Tested ok
James G.
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced defective pump, motor and control.Unit now operating as designed.Tested ok"
James G.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Andy at tech line says test wires from ui to main board, all test less than one ohm, then replace main board againSR # remains the same ; ordrng 1 W11035836 (cntrl-elec)"
James G.
REFRIGERATOR AMANA ART318FFDB06 "Heater checked at 36 ohms, thermal fuse not open. Cleared ice from evaporator and air returns and replaced control box.Tested ok"
James G.
WASHER WHIRLPOOL WTW7500GW2 Replaced defective control and ran calibration cycle without failure.Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Replaced defective ice fan and main board. Ran test 57,45, and 36 all without failure.Tested ok"
James G.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Motor burned out, shaft won’t come out and chute has damaged seals. Also one screw has stripped head.; ordrng 1 W10822606 (motor) and 1 W11347435 (CHUTE) and 1 WPW10272364 (screw) and 1 WPW10347114 (shaft)"
James G.
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Replaced defective ice maker and fill valve, ran test 57 & 45 without failure.Tested ok"
James G.
REFRIGERATOR WHIRLPOOL GD25DFXFB02 Tightened fill line from home to unit.Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Replaced defective ice maker. Upgraded rear adapter and replaced upper freezer bin. Cleared ice maker fault codes.Tested ok
James G.
ICE MACHINE KITCHENAID KUIX505ESS2 Installed missing drain tube on reservoir tank.Tested ok
James G.
OVEN KITCHEN AID KODE507ESS01 Replaced lower oven outer glass and reinstalled door on oven.Tested ok
James G.
OVEN WHIRLPOOL RBS275PDB6 Replaced open tco on rear of unit.Tested ok
James G.
RANGE WHIRLPOOL WCG51US0DS00 All knobs broken ; ordrng 4 WPW10646805 (knob)s
James G.
WASHER WHIRLPOOL NTW4516FW3 "Unit was leaning towards the front, leveled unit and ran spin cycle without failure and no unusual vibration.Tested ok"
James G.
REFRIGERATOR KITCHENAID KRMF606ESS01 SR # 7729308275Tech line says possibly freezer fan or deli board ; ordrng 1 W11109595 (motor-evap) and 1 WPW10769076 (cntrl-elec)
James G.
WASHER WHIRLPOOL WFW9400SW03 "Drain pump running but not pumping water out, sound like impeller is loose.; ordrng 1 280187 (pump-water)"
James G.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Ice maker has E-5 thermistor issue, unit fills and completes harvesting in test 57.; ordrng 1 W11294907 (icemaker)"
James G.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Fill cup broken and cover missing ; ordrng 1 W10289690 (cover-frnt) and 1 W10632400 (asm,icemaker)"
James G.
REFRIG/SIDE-BY-S KITCHENAID KRSF505ESS01 "Replaced user interface and paddles per tech line, unit now working as designed."
James G.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced fresh food evaporator drain pan.Tested ok
James G.
ICE MACHINE KITCHEN AID KUIC15PHZS0 "Upon arrival unit was unplugged, plugged in unit, drain pump good, circulation pump good. I stayed until unit made a slab of ice and it hit cutter grid with no failure."
James G.
WASHER MAYTAG mvwb835dw3 F6/E2 communication error no response from panel other than being able to enter service mode ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
James G.
WASHER MAYTAG MHW8630HC0 "Ed at tech line says replace ACU and valve, I will also replace dispenser Sr#7729282631; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11322884 (cntrl-elec) and 1 W11465557 (DISPENSER )"
James G.
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced pump and motor, now unit has no output to motor ; ordrng 1 W11225084 (cntrl-elec)"
James G.
REFRIG/SIDE-BY-S WHIRLPOOL WRS588FIHZ00 Door has broken wires at bottom (see pics); rqstng P&A on 1 LW11037733 (dor-fip)
James G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Fresh food evaporator frozen again #4236 Ramsgate; ordrng 1 W11087438 (motor-evap)
James G.
REFRIGERATOR KITCHEN AID KRMF706EBS01 "Ice maker has e-2 and will not run in test 57, also dispenser is dripping ; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
James G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Defrosted evaporator and replaced harness.Tested ok
James G.
DRYER WHIRLPOOL NED4655EW1 "L-2 is missing, tried resetting breaker however breakers are not marked and none appear to be tripped. Advised customer that electrician will be required."
James G.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Filter stuck in housing, replaced housing.Tested ok"
James G.
DRYER MAYTAG MGDX600XW1 "Replaced defective motor,blower wheel, lint screen and repair kit.Tested ok"
James G.
DRYER MAYTAG MGD8200FW0 "F4/E3 code stored, restricted air flow. Thermal fuse open, replaced defective fuse and advised customer that vent should be cleaned professionally.Tested ok ; used 1 3392519 ("
James G.
WASHER MAYTAG MVW6230HW0 Transmission is making a metal to metal scrapping noise ; ordrng 1 W11423758 (GEARCASE )
James G.
REFRIGERATOR KITCHENAID KRFF300ESS01 Bail arm sticking ; ordrng 1 4317943 (icemaker only) and 1 627792 (arm-shut)
James G.
WASHER WHIRLPOOL WET4024HW0 "Removed unit from closet, found sock stuck in drain outlet port. Removed sock, reinstalled unit and tested.Tested ok"