Local Reviews
for James
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Arthur - Santa Maria, CA
Very professional. Fixed the problem with a great attitude.
Great Service
Sherry - Lompoc, CA
Very helpful
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Repair Dishwasher
Norman - Lompoc, CA
Great service, dishwasher runs like new now.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your dishwasher is working like new. We appreciate your time and business.
James was AWESOME and funny!!!!
Donna - Lompoc, CA
I think that James is one cool person he had me laughing so much . He did a great job very professional. Keep him a round he is a major asset to your company for sure!! "Go Niners" James!!
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with James! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Home Depot/Asurion worthless protection plan
Anonymous - Lompoc, CA
Nightmare! Appliance Repair Specialists is a low-bid third-party for the Asurion/Home Depot Protection Plan in our area. Terrible communication for appointments, limited availability—only 1 technician in our area—long waiting times, and limited skills of technician. In 3 visits, not only didn’t fix washer/dryer problem, but caused new problems—leaking onto kitchen floor that could only be solved by turning the water main off, dryer duct loose and spewing stream. Projection for “new part” at least a week later, no telling if the tech could install it correctly. Only upside is we got our money back for the machine. The technician himself was courteous.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. We set a high standard for our company and technicians and are truly sorry to hear that standard was not met in your interaction with us. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300, and/or feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Fast dryer repair
Peter - Los Alamos, CA
Excellent service. My dryer problem was diagnosed quickly. Replacement parts & the technician arrived as promised. My warranty was homered without any problems.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Appliance Repair! We are glad to know your dryer is up and running, thank you very much for your time and business.
Works great again
Dylan - Lompoc, CA
Response from Appliance Repair Specialist:
We are glad to know your appliance is up and running, thank you very much for your time and business
PROACTIVE WORK
Jim - Nipomo, CA
We have had multiple failures with our dishwasher. James worked through each one then organized for us to work directly with Whirlpool to get more support.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great service
Carla - Arroyo Grande, CA
Fixed my ice maker in a jiff! No problems whatsoever!
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with our company! We strive for such service and are more than happy that you had a pleasant experience. Thank you for your time and business.
Wonderful service!
Steven - Vandenberg Air Force Base, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We strive to provide excellent and exceptional service! Thank you for your time and business.
Great guy
Tanya - Santa Maria, CA
Does very good work, I like him. He thoroughly investigated the problem and changed the proper part. However that problem witch I had (6) times went away before he got back with the part. I really do not want this machine, but I love James. Thank you very much. Ron Broberg
Response from Appliance Repair Specialist:
We are excited to hear that you had a great experience with our company! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great Service
Rebecca - Lompoc, CA
The Service man was on time and very nice. He was in and out and fix what had to be done. Keep up the great job.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
great service
Carrie - Nipomo, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
great and efficient service
Ruben - Santa Maria, CA
i would recommend your service to others
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
took longer to get part than expected and had to go without an oven over the weekend. But the service was great over all.
Kali - Santa Maria, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Excellent work ethic
Kristy - Nipomo, CA
He had an excellent work ethic arrived on time was quick and friendly
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
James was very nice, professional and efficient
Chuck - Arroyo Grande, CA
Our issue was resolved
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Friendly and efficient
Nader - Arroyo Grande, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
on time
Dennis - Santa Maria, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Very professional!
Joan - Lompoc, CA
Excellent warranty service. Prompt and courteous.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Doug
Douglas - Lompoc, CA
Good, nice guy!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Good
Jose - Santa Maria, CA
He did very good job, thank you so much
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very professional
John - Santa Maria, CA
Excellent service and very polite
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Very pleasant and prepared
Joanne - Arroyo Grande, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business. Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business. Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business. Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Washer
Charles - Santa Ynez, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
James M.
DRYER MAYTAG MGDB765FW0 Replaced part and tested unit. Unit now working as intended and customer approves function at this time.
James M.
MICROWAVE JENN-AIR JMV8208CS1 Unit needed mounting bolt tightened on left side to fully secure unit. Tightened screws and unit is now hanging as intended.
James M.
WASHER WHIRLPOOL WTW8000DW5 Replaced water valve and tested unit. Unit now working as intended and customer approves function at this time.
James M.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Found unit getting to cold in fridge. Inspected unit and found baffle not fully closing during operation. Ordering new. ; ordrng 1 WPW10594329 (control)
James M.
WASHER MAYTAG MVWB865GW0 Unit makes grinding noise during operation with load. No noise when unit is empty. Inspected unit and found teeth on agitator worn down in some spots allowing agitator to slip when under weight. Ordering replacement agitator. Will return when parts arrive. Will return 1-28 to install. ; ordrng 1 W11161960 (agitator)
James M.
DRYER - GAS GENERAL ELECTRIC GTD33GASK0WW Found unit not heating consistently due to weak igniter. Ordering new. ; ordrng 1 WE4X739 (igniter asm)
James M.
WASHER WHIRLPOOL WFW6620HC0 "Cox stated unit making loud noises during cycle. Customer has video of problem. Checked error codes, found none. Ran normal cycle with full load. Could not duplicate problem. Unit ran as intended. Directed customer back to customer service for further resolution. Registered with techline Butch sr# 7726718568"
James M.
WASHER MAYTAG MVWB765FW3 Unit has broken plastic on left side of lid at hinge. Ordering new lid and wire hinges; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
James M.
WASH/DRY COMBO FRIGIDAIRE FFLG4033QW Found unit leaking from water inlet. Applied plumber tape to connections and rebooked water. Unit is working as intended and customer approves function at this time.
James M.
DISHWASHER FRIGIDAIRE FGID2466QD Unit leaking from door. Inspected unit and found gasket worn also found bottom door gasket deformed. Ordering new. ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)
James M.
RANGE WHIRLPOOL WFC310S0ES3 Unit has bad infinite switch for front left burner. Unit also has rear right burner partially working. Ordering new switch and burner. ; ordrng 1 W11255551 (elmnt-surf) and 1 WP3149400 (switch-inf)
James M.
RANGE WHIRLPOOL WFG525S0HV0 Replaced sensor and tested u it. Unit now working as intended.
James M.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Replaced auger motor and still non responsive. Ordering gimini onboard and ui via shop. Will return when parts arrive. ; saved tckt
James M.
WASHER WHIRLPOOL WFW8620HC1 Unit has error for water valve failure and long drain. Also found over suds error and off balance load. Ordering new water valve and drain pump. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316609 (pump-water)
James M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Found unit with icing in airways from freezer. Fan in freezer weak from possible ice damage. Also ordering new cover assembly as foam insulation to downward air path missing and plastic cracked. ; ordrng 1 242077705 (MOTOR) and 1 242294705 (COVER ASSEMBLY)
James M.
WASHER MAYTAG MVWC565FW1 Found unit with stripped water valve hook up hot side. Ordering new valve. Will return when part arives. ; ordrng 1 W11038689 (valve)
James M.
DRIYER MAYTAG MGDC215EW2 Found unit with broken timer shaft and knob. Ordering new. Will return 1-24 to install. ; ordrng 1 WPW10185981 (timer) and 1 WPW10558463 (knob)
James M.
DISHWASHER WHIRLPOOL WDT720PADM2 Fund unit with unresponsive pump motor. Ordering new sump assembly and drain pump. Will return ; ordrng 1 W10876537 (drain pump) and 1 WPW10671941 (pump&motor)
James M.
WASHER WHIRLPOOL MVWB765FW0 Fund unit with cold water valve not opening. Ordering new valve. Will return 1-27 to install. ; ordrng 1 W11172234 (housing)
James M.
MICROWAVE WHIRLPOOL WMH31017HS "Found unit with interlocks not always working. Also found unit not heating. Ordering interlocks, switches, magnetron diode, capacitor. Will return when parts arrive. Will need second man for removal and reinstall. ; ordrng 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11256462 (diode)"
James M.
LAUNDRY MAYTAG MVWB835DW3 Fund unit with broken lid at left side wire hinge. Ordering new lid and hinges. Will return when parts arrive. ; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
James M.
DRYER - GAS GENERAL ELECTRIC GTD33GASK0WW Found unit not heating consistently due to weak igniter. Ordering new. ; ordrng 1 WE4X739 (igniter asm)
James M.
WASHER MAYTAG MVWB765FW3 Unit has broken plastic on left side of lid at hinge. Ordering new lid and wire hinges; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
James M.
WASHER WHIRLPOOL WFW6620HC0 "Cox stated unit making loud noises during cycle. Customer has video of problem. Checked error codes, found none. Ran normal cycle with full load. Could not duplicate problem. Unit ran as intended. Directed customer back to customer service for further resolution. Registered with techline Butch sr# 7726718568"
James M.
WASH/DRY COMBO FRIGIDAIRE FFLG4033QW Found unit leaking from water inlet. Applied plumber tape to connections and rebooked water. Unit is working as intended and customer approves function at this time.
James M.
DISHWASHER FRIGIDAIRE FGID2466QD Unit leaking from door. Inspected unit and found gasket worn also found bottom door gasket deformed. Ordering new. ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)
James M.
RANGE WHIRLPOOL WFC310S0ES3 Unit has bad infinite switch for front left burner. Unit also has rear right burner partially working. Ordering new switch and burner. ; ordrng 1 W11255551 (elmnt-surf) and 1 WP3149400 (switch-inf)
James M.
RANGE WHIRLPOOL WFG525S0HV0 Replaced sensor and tested u it. Unit now working as intended.
James M.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Replaced auger motor and still non responsive. Ordering gimini onboard and ui via shop. Will return when parts arrive. ; saved tckt
James M.
WASHER WHIRLPOOL WFW8620HC1 Unit has error for water valve failure and long drain. Also found over suds error and off balance load. Ordering new water valve and drain pump. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316609 (pump-water)
James M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Found unit with icing in airways from freezer. Fan in freezer weak from possible ice damage. Also ordering new cover assembly as foam insulation to downward air path missing and plastic cracked. ; ordrng 1 242077705 (MOTOR) and 1 242294705 (COVER ASSEMBLY)
James M.
DRYER MAYTAG MGDB765FW0 Found unit would inconcicstantly shut off after 5 min on normal settings. Ordering new acu. Will return 1-21 to install. ; ordrng 1 W11089308 (cntrl-elec)
James M.
RANGE WHIRLPOOL WFG525S0HV0 Fund unit with two broken knobs. Inner sheets twisted and broke plastic. Ordering new knobs x2. Will return; ordrng 2 W11159630 (knob)s
James M.
DRYER WHIRLPOOL WED5000DW2 Found unit with bad timer not counting down. Ordering new timer. ; ordrng 1 WPW10185992 (timer)
James M.
DRYER MAYTAG MGDC465HW0 Customer stated smell coming from unit during operation. Took unit apart and found no smell in unit. Checked all wiring harness and burner area. No problems. Reassembled unit and tested. Unit is working as intended. No strange smells at this time.
James M.
DISHWASHER KITCHENAID KDFE104HPS0 Replaced parts and tested unit. Unit now working as intended and customer approves function at this time.
James M.
WASHER MAYTAG MVWX655DW1 Found unit with non responsive control board. No power. Ordering new control board. Will return when parts arrive. ; ordrng 1 W11116592 (cntrl-elec)
James M.
WASHER MAYTAG MVWB980BW Fo7nd unit with leaking water valve. Ordering new valve. Will return 1-23 to install. ; ordrng 1 W10853723 (valve)
James M.
WASHER MAYTAG MVWC565FW1 Customer stated that unit not spinning. Ran auto and manual testing. Unit passed all testing with no problem. Ran drain and spin. Unit spins and drain working. Feet off balanced. Adjusted to eliminate vibration. Re ran tests and unit is working as intended at this time.
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced solenoid as per techline instructions and tested unit. Unit dispensing normally. Found that if ice is clumped it will get stuck in dispenser and forced against grinding blades resulting in some crushed ice. Instructed customer to dump current batch of ice and create new as current ice had been out of the freezer and may refreeze into clumps.