Local Reviews
for Hector

Appliance Repair Specialist Rated 4.5 out of 5 stars based on 275 customer reviews

Map of Thousand Oaks, CA

Great Service Repair Specialist




Review of Appliance Repair Specialist


Map of Port Hueneme, CA

Awesome service




Review of Appliance Repair Specialist

Very professional and knowledgeable


Map of Thousand Oaks, CA

Dishwasher repair




Review of Appliance Repair Specialist

Hector was my service man very efficient polite clean and smart I cannot thank him enough


Map of Ventura, CA

Victor




Review of Appliance Repair Specialist

Very satisfied with Hector ‘s work. We now have a quiet running freezer. Thank him again for us.


Map of Thousand Oaks, CA

Efficient & effective repair




Review of Appliance Repair Specialist

Hector communicated well. When he left only a few minutes later, both my water dispenser & ice maker were working.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.


Map of Ventura, CA

Great




Review of Appliance Repair Specialist

I liked him very much. Quiet. Effective. Thorough. Careful.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Oxnard, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We appreciate your time and business.


Map of Ventura, CA

Debbie




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Oxnard, CA

technician helpful




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We appreciate your time and business.


Map of Ventura, CA

Hector...Kind, efficient, and very pleasant gentleman




Review of Appliance Repair Specialist

It took more than one visit. A part had to be ordered from Whirlpool, but it was worth the wait. My refrigerator works perfectly now!


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

It was wonderful he explained everything very satisfied


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a wonderful experience with Appliance Repair.


Washing machine repair




Review of Appliance Repair Specialist

Very efficient very thorough, A positive experience.


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a positive experience with Appliance Repair.


Hector is an excellent tech




Review of Appliance Repair Specialist

In this particular case, Hector was unable to diagnose what appears to be an unusual manufacturing defect in our microwave.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Hector is a nice guy




Review of Appliance Repair Specialist

Not his fault, Hector came with the wrong part and had to return. He was thorough, polite, and quick. I appreciate his service.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue improving our service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Not able to fix problem




Review of Appliance Repair Specialist

Hector was on time, courteous and communicated well. However, he needs to do something with his hair. It didn't look clean and needed trimming. I was very disappointed that he couldn't fix my ice maker but I understand it wasn't his fault. it was a design error and there wasn't a fix for it. Shame on Whirlpool


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Hector is an excellent expert technician




Review of Appliance Repair Specialist

Although Appliance Repair appear to have problems with training junior technicians, the senior personnel like Hector are outstanding.


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Hector at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Hector was very polite and extremely focused on getting the needed repairs done well and in an efficient manner. The repair worked and the price was




Review of Appliance Repair Specialist

This repair was handled with complete professionalism and courtesy—a very positive experience.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with Hector at Appliance Repair and are glad to know your appliance is up and running. Thank you very much for your time and business.


Bad service




Review of Appliance Repair Specialist

I believe that there is a severe problem with our washing machine. When it is in the rinse cycle there is a heavy vibration of the washing machine. I went over to a neighbor who has the same model and she showed me how the rinse cycle was working. There was no vibration and she is very satisfied with her washing machine. I feel that the washing machine should be replaced with a proper working machine. Martin Goldman


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing custom@ars.repair. We appreciate your time and business.


Excellent service, courteous and professional!




Review of Appliance Repair Specialist

Arrived on schedule, explained everything, just professional service.


Response from Appliance Repair Specialist:

We are thrilled to hear that you had an excellent experience with our technician Hector! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.


Bernice




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Miscommunication and frustration




Review of Appliance Repair Specialist

There as miscommunication between the intake specialist and the technicians that came out. This caused for an additional part to be ordered and another visit. First tech, stated that he would be back in a few days and never showed. I had to call inquire about the missed appointment. I was able to set an appointment for the following week (now three weeks into the process). New technician came out and fixed the situation in 10-15 minutes and did not need the part that was ordered by the first tech. Hector (second tech) did an amazing job.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Great service. Friendly & efficient. Timely.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.


Oven Repair




Review of Appliance Repair Specialist

Awesome on time very knowledgeable Thank you !


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Great service




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Hector Z.

Hector Z.

WASHER MAYTAG MVWB855DC3 Replaced : Console (W11112662) and Electronic Control (W11171748). Tested ok.

Near Avenida Navidad, Camarillo, CA 93012
Hector Z.

Hector Z.

DRYER MAYTAG MED6630HC0 Replaced: Console (W11316915) and Electronic Control (W11350213). Tested ok.

Near E Los Angeles Ave, Somis, CA 93066
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDFE104HPS0 Replaced: Panel (W11231156) and Control Panel (W11459348). Tested ok.

Near Odebolt Dr, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced Ice Maker (W10873791. Tested ok.

Near Valley High Ave, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

OVEN KITCHENAID KFGD500EWH04 "Customer is concerned of damaged Manifold Panel. I checked the unit and some sections around the screws holding the manifold panel are peeling off some of the coating. Reordered the part and rescheduled.; ordrng 1 W10708334 (panl-mnfld) and 1 W10814133 (bezel-knob)"

Near Keltic Lodge Dr, Oxnard, CA 93036
Hector Z.

Hector Z.

DISHWASHER MAYTAG MDB9959SKZ0 Replaced Drain Pump (W114997943). Tested ok.

Near Foothill Rd, Ventura, CA 93003
Hector Z.

Hector Z.

WASHER MAYTAG MHW5630HC1 Customer was concerned of washer running the cycles with hot water and intermittently washer displaying an F3E3 code (Lock failure/not opening the door). I checked the unit and I found the washer set in steam and a loose connector at he Lid Lock Assembly. Adjusted Door Lock connector and removed the steam on the settings. Tested ok.

Near Mcmillan Ave, Oxnard, CA 93033
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL KSSO48FTX02 "Replaced Electronic Control Kit (W10801766). Tested ok."

Near Whitecap St, Oxnard, CA 93035
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRSC503ESS01 Customer was concerned of fresh food compartment iced up and not cooling. Prior arrival customer defrosted the refrigerator for two days. I checked the unit and I found the fresh food compartment evaporator thermistor with one wire rusted. Replaced thermistor. Tested ok.

Near Camino De La Luz, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DISHWASHER KITCHEN AID KDTM404KPS0 Drain pump missing the Chopper. Reordered to pump. And rescheduled. Reordered the drain pump. ; schdld next appmnt for 11/30 MON !

Near Calle Las Trancas, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

MICROWAVE JENN-AIR JMW3430IL02 Customer was concerned of microwave been noisy during operation. I checked the unit ran and the microwave and the turntable drive was out of alignment with a he turn table motor. Adjusted turn table drive. Tested ok.

Near Fountain St, Camarillo, CA 93012
Hector Z.

Hector Z.

RANGE WHIRLPOOL WFG525S0HZ1 "Customer is concerned of control completely dead. I checked the unit and I found 120 VAC present at P1 connector at the control. Control has to be replace, also I found no gas present at the Right Rear burner, I cleaned the orifice and gas still not present. Ordered Electronic Control, gas valve and orifice assembly; ordrng 1 W10836764 (holder-orf) and 1 W11317846 (cntrl-elec) and 1 WPW10247744 (valve-brnr)"

Near Circle Dr, Oxnard, CA 93033
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL MDB4949SHZ1 Customer was concerned of dishwasher not draining. I checked the unit and I found a restricted air gap. Cleared air gap. Tested ok.

Near Oakwood St, Ventura, CA 93001
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer is concerned of refrigerator being noisy. I checked the unit and I found a noisy damper control. Ordered Damper and rescheduled.; ordrng 1 W11164593 (diffuser)

Near Las Palomas Dr, Port Hueneme, CA 93041
Hector Z.

Hector Z.

RANGE WHIRLPOOL MGS8800FZ0 "Replaced: Spark Module (W10860916), Harness wire (W11198972) and Bake Oven Igniter (WPW10324262). Tested ok."

Near Bajo Road, Ventura, CA 93004
Hector Z.

Hector Z.

REFRIGERATOR KITCHEN AID KRFC300ESS01 "Replaced:Fresh Food Compartment Door Gasket (W10830162), Water Filter Housing (W11346623) and Fresh Food Compartment Wire Harness (User Interface) (WPW10224292). Tested ok."

Near Village 23, Camarillo, CA 93012
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 ;customer is concerned of low ice production. I checked the unit and I found iced up ice maker fill tube. Adjusted fill tube. Tested ok.

Near Morado Pl, Oxnard, CA 93030
Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW4800BQ1 "Replaced: Drain pump (WPW10661045), Tub to Pump Hose (W10899966) and Drain Hose (W11244231). Tested for leaks. Tested ok."

Near Ferrara Way, Oxnard, CA 93030
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced: Ice Maker (W10884390) and freezer Light Switch (W11396033). Tested ok.

Near Ives Ave, Oxnard, CA 93033
Hector Z.

Hector Z.

DRYER MAYTAG MGD8630HC0 Customer is concerned of dryer stop five minutes after start the cycle. I set the unit in diagnostic and there was a F3E3 code (Open/Shorted Inlet Thermistor). I checked the unit and ordered the Inlet Thermistor.; ordrng 1 W11396709 (INLET THERMISTOR )

Near Duval Rd, Camarillo, CA 93012
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer is concerned of refrigerator not dispensing ice. I checked the unit and I found worn out dispenser motor and damaged ice bucket. Ordered parts and rescheduled.; ordrng 1 W11202789 (motor) and 1 W11244434 (ice-contnr) and 1 WP2321285 (switch) and 1 WPW10258544 (shaft)

Near Pacific Cir, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Customer was concerned of fresh food compartment not cooling enough. I checked the unit and I the return air vent restricted. Adjusted return air vent. Tested ok.

Near Courtyard Dr, Port Hueneme, CA 93041
Hector Z.

Hector Z.

WASHER WHIRLPOOL NFW5800HW0 Customer was concerned of washer not draining. I checked the unit and I found an object stuck in the drain pump. Removed object. Tested ok.

Near N Roosevelt Ave, Oxnard, CA 93030
Hector Z.

Hector Z.

RANGE MAYTAG MGS8800FZ1 Customer was concerned of Right Rear burner not igniting. I checked the unit and I found Electrode connector loose at the Spark Module. Adjusted connector. Tested ok.

Near Oarfish Ln, Oxnard, CA 93035
Hector Z.

Hector Z.

FREEZER MAYTAG MZF34X20DW03 "Customer is concerned of freezer been noisy during operation. I checked the unit and I found the condenser unit tubing rattling. Adjusted tubing. Tested ok.."

Near Maple St, Ventura, CA 93003
Hector Z.

Hector Z.

DRYER WHIRLPOOL WGD8000DW4 Customer was concerned of dryer been noisy during operation. I checked the unit and I found an object stuck in the blower wheel housing. Removed object. Tested ok.

Near Calle Descanso, Camarillo, CA 93012
Hector Z.

Hector Z.

DRYER WHIRLPOOL WGD7500GW0 Customer is concerned that intermittently the dryer stop 10 minutes after start the automatic cycle. I checked the unit and ordered the Moisture Sensor.; ordrng 1 WPW10298258 (harns-wire)

Near Orange Dr, Oxnard, CA 93036
Hector Z.

Hector Z.

DRYER MAYTAG MGDC465HW0 Customer was concerned of dryer been noisy during operation. I checked the unit and I found a object stuck into the front seal. Removed object. Tested ok.

Near Princeton Ave, Oxnard, CA 93036
Hector Z.

Hector Z.

WASHER MAYTAG MVWC565FW2 Customer is concerned of washer not taking cold water. I set the unit in diagnostic and there was a F8E1 code (Long fill / No fill). I ran a manual diagnostic test and the cold water solenoid don’t was dispenser water. Replaced Water Valve (W11038689) and ran an automatic diagnostic test. Tested ok.

Near E 2nd St, Oxnard, CA 93030
Hector Z.

Hector Z.

REFRIGERATOR KITCHEN AID KRFC300ESS01 "Customer is concerned of both sections of the refrigerator not cooling enough. I checked the unit and I found the freezer compartment not cooling enough, compressor, condenser and evaporator fan motors running."

Near Gazania Ct, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

WASHER MAYTAG MVW7232HW0 Customer was concerned of washer not getting enough water. I set the unit in diagnostic and there was a F3E2 code (Pressure System Fault). I checked the unit and I found a restricted pressure switch hose. Cleared hose and ran a Service Diagnostic Test as well a normal wash cycle. Tested ok.

Near Virginia Dr, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Customer is concerned of ice buildup behind the vegetables crisper. I checked the unit and found an iced up fresh food compartment evaporator. Ordered parts and rescheduled. ; ordrng 1 W10316760 (thermistor) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)

Near Casino Dr, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

WASHER WHIRLPOOL WFW5620HW2 Customer is concerned of washer been noisy. I checked the unit and I found a noisy drain pump. Ordered pump and rescheduled. ; ordrng 1 W11458345 (DRAIN PUMP )

Near Gibraltar St, Oxnard, CA 93030
Hector Z.

Hector Z.

MICROWAVE KITCHENAID KOCE500ESS09 Customer was concerned of Microwave Oven not working immediately after the Microwave oven Convection has been use. I contacted the Tech Line (SR#7729299137) and I spoke with two different technician and both of them agreed that the Microwave oven cavity has to cool down before it can be use. **Note** Nothing indicates in the Customer user manual that the Microwave oven can’t be use after a cooling period of time that it varies depending in how hot the oven was set I convection.I contacted also the Trade Partners (SR#7729067015).

Near Columbine Ct, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

FREEZER WHIRLPOOL KRFF507ESS01 "Customer is concerned of refrigerator intermittently doesn’t cool. I checked the unit and I found nothing wrong with the refrigerator. Both compartments has normal temperatures with the ice bucket full of ice. Tested ok. "

Near Ocean Dr, Oxnard, CA 93035
Hector Z.

Hector Z.

RANGE WHIRLPOOL WFG550S0HZ1 "Customer is concerned that the cook top finish is peeling off as well the knobs. I checked the unit (See pictures)and I contacted the Trade Partners (SR#7729086417); ordrng 1 W11032119 (cooktop) and 2 W11159630 (knob)s"

Near Cottonwood Ct, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDTM404KPS0 Customer was concerned of dishwasher completely dead. I checked the unit and and the was a short in the junction box. Repaired the short. Tested ok.

Near Mesa Ave, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL MDB9959SKZ0 "Replaced Drain Pump (W11410063). Tested for leaks, tested ok.**NOTE** Dishwasher doesn’t fit properly into the cabinet (Dishwasher not accessible for the repair), customer is responsible for the removal and reinstallation of this unit for repair. I contacted the Tech Line (SR#7729285422) to document it."

Near Ramble Ridge Dr, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

M/W OTR WHIRLPOOL WML75011HV0 Customer is concerned of turn table broken as well the turn table drive and ring. Ordered parts and rescheduled.; ordrng 1 W11096343 (support) and 1 W11096347 (spacer) and 1 W11213915 (ring-turn) and 1 W11291538 (TURNTABLE ) and 1 WPW10466420 (motor-turn)

Near Corte Riviera, Camarillo, CA 93010
Hector Z.

Hector Z.

FREEZER WHIRLPOOL KBSD602ESS "Customer was concerned of no ice production. I checked the unit and I found nothing wrong with the refrigerator. Ice maker was in the Off position upon arrival, I turned the ice maker back On and I witnessed the first batch of ice and getting full of water again."

Near Applefield St, Thousand Oaks, CA 91320