Local Reviews
for Hector

Rated 4.4 out of 5 stars based on 45 customer reviews

Map of Thousand Oaks, CA

Never again




The time frame was 10-1. Never a call from him or your company. As I'm on hold with your company he arrives at 1:20, no apology or explanation. Also, when I made the appointment I was told you would call with the estimate of an expensive part. Never a call from anyone. The repairman left still without an reason, an apology. Still charged the $75 fee and the cost for the part (we didn't know how much) and hopefully we will never need your company's assistance again.


Response from Appliance Repair Specialist:

Hello Robyn, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Camarillo, CA

Maytag washer repair




He tor was outstanding. He stayed till he resolved the horrible sou d.


Response from Appliance Repair Specialist:

Hi Patricia, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Port Hueneme, CA

Great Service,He resolved problem




Fast and good service


Response from Appliance Repair Specialist:

Hello Catalina, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Westlake Village, CA

Great service




Hector was very knowledgeabe, diagnosed and fixed problem. Good advise on running the wadhing machine too. Thanks


Response from Appliance Repair Specialist:

Hello Sally, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Camarillo, CA

Impressed!




Appliance Repair Service handled the scheduling and parts order promptly. ARC kept in touch during the repair process by, phone and email. Then Hector arrived. Prompt, courteous, knowledgeable. Fixed us up competently and quickly. Would hope to have Hector on all our appliance jobs.


Response from Appliance Repair Specialist:

Hi John, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Thousand Oaks, CA

Hector




Hector did a great job but I’m unhappy that my less than 30 days old refrigerator needed to have the ice maker repaired. Not what I expect from a Whirlpool product.


Response from Appliance Repair Specialist:

Hello Sandra, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Oxnard, CA

VERY PROFESSIONAL SERVICE





Response from Appliance Repair Specialist:

Hello Shepard, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Thousand Oaks, CA

Give Hector a raise




Hector goes above and beyond to fix our stove. He deserves a raise, a very big raise


Response from Appliance Repair Specialist:

Hi Lesly, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Thousand Oaks, CA

It doesn't get any better than with Hector





Response from Appliance Repair Specialist:

Hello James, We are happy you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Oxnard, CA

Very happy customer




Great customer service and fast. Seemed to really care about getting machine working right away. Very professional.


Response from Appliance Repair Specialist:

Hello Emma! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


I got an education




The technician that came to service our dishwasher, Hector, arrived early, did what he came to do, and educated me on the Whirlpool product that we had purchased. I'm disappointed in the product, not the technician. I had no idea that I am supposed to add phosphates to my dishwasher so that it does the job and lasts longer. However, phosphates cause nutrient pollution and feed algae. Hector explained the new dishwasher technology, which saves water. All very good to know.


Response from Appliance Repair Specialist:

Hello Karen, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




On time! Very knowable. Fixed completely


Response from Appliance Repair Specialist:

Hello Scott, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Excellent service and price





Response from Appliance Repair Specialist:

Hi Geoff, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Customer





Response from Appliance Repair Specialist:

Hello Sabino, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service!




Hector did a great job fixing our washing machine. He diagnosed the problem accurately so the corresponding parts can be ordered correctly. Thanks Hector-great job!!!


Response from Appliance Repair Specialist:

Hello Amador, We are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


great service




very knowledgeable courteous and on time


Response from Appliance Repair Specialist:

Hi Ronald, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Great Service





Hector





Response from Appliance Repair Specialist:

Hello Camarillo, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Great service




Good


Response from Appliance Repair Specialist:

Hi Camarillo, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Great Service




Hector Zuleta is extremely professional. He took the time to explain what needed to be repaired on our JennAir Dishwasher, and did a fantastic job. I highly recommend him.


Response from Appliance Repair Specialist:

Hi John, We are excited to hear that you had a wonderful experience with our company! We are glad everything went great.


Great service





Response from Appliance Repair Specialist:

Hello Caleb, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience.


excellent





Response from Appliance Repair Specialist:

Hello, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Refridgerator repair




Recognized and solved the problem quickly. Had the part on hand.


Response from Appliance Repair Specialist:

Hello Nicholas, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Nice work, Hector!


Service for Dryer Lint Door





Response from Appliance Repair Specialist:

Hi Jube, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


As expected





Response from Appliance Repair Specialist:

Hello Jorge, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Hector Z.

Hector Z.

OVEN WHIRLPOOL WFG515S0ES1 "Intermittent. found where oven bake doesn’t relight, neither cook top front burners; ordrng 1 W10701462 (harns-wire) and 1 W10881749 (cap-burner) and 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)"

Near Baywood Ave, Camarillo, CA 93010
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced freezer door, bin freezer and mullion bin. Also unclogged ff evaporator drain line. Tested ok."

Near Summer St, Moorpark, CA 93021
Hector Z.

Hector Z.

WASHER WHIRLPOOL WFW9600TA01

Near Maya Pradera Ln, Moorpark, CA 93021
Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW7000DW1 Washer displaying an F3E1 code (Pressure system fault). Checked unit and found Pressure switch hose with multiple holes; ordrng 1 WP353244 (pressure switch hose)

Near Via Aciando, Camarillo, CA 93012
Hector Z.

Hector Z.

WASHER MAYTAG MHW6000XG2

Near Fairway Dr, Camarillo, CA 93010
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Condensation in the air diffuser of the ff compartment, also water dripping out of right hand side return air vent; ordrng 2 482338 (adhesive)s and 1 819043 (heat-probe)"

Near Oxnard, CA 93035
Hector Z.

Hector Z.

WASHER WHIRLPOOL WFW9290FC0 "Washer not dispensing fabric softener. Checked unit and found stuck cam actuator. Removed minerals buildup, and ran a quick diagnostic test. Tested ok."

Near Quails Trail, Thousand Oaks, CA 91361
Hector Z.

Hector Z.

WASHER MAYTAG MVWC416FW0 Washer has a broken agitator. Replaced agitator. Tested ok.

Near Flittner Cir, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

DRYER MAYTAG MGDB765FW0 Dryer taking too long to dry. Checked unit and found restricted air vent. Adjusted and tested ok.

Near E Hillcrest Dr, Westlake Village, CA 91362
Hector Z.

Hector Z.

DRYER MAYTAG MEDB765FW0

Near Radcliffe Rd, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

DRYER WHIRLPOOL MGDX655DW2 Dryer not heating. Checked unit and found open thermal fuse. Replaced fuse. Tested ok. Advised customer to clean the vent.

Near Redondo Ave, Camarillo, CA 93012
Hector Z.

Hector Z.

DRYER WHIRLPOOL WGD72HEDW1 "Dryer not running. Checked unit and found short on the main computer board; ordrng 1 W10849080 (cntrl-elec)"

Near Acacia St, Camarillo, CA 93012
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced motor wash and sump assembly. Now control is not working; ordrng 1 W11028325 (USER INTERFACE) and 1 W11305308 (CONTROL ELECTRONIC)

Near Bluebell Pl, Oxnard, CA 93036
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KFIV29PCMS03

Near Via Andrea, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

WASHER MAYTAG MVWX655DW1 Washer not agitating. Checked unit and found broken gear case; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 W11239857 (DRIVE BELT)

Near S Rose Ave, Oxnard, CA 93033
Hector Z.

Hector Z.

WASHER MAYTAG MHW7000XW2 "Washer displaying an F1E1 code (Communication problem in between CCU and MCU). Checked unit and found shorted MCU."

Near Dove Canyon Dr, Oxnard, CA 93036
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRSC503EBS01

Near Calle Yucca, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

OVEN WHIRLPOOL JJW2730WS02 "Oven displaying an F8E0 code (Cooling fan motor not reaching speed). Replaced upper and lower cooling fan motor. Customer supplied the lower one (Whirlpool supplied). Tested okay.

Near Bertrand Dr, Agoura Hills, CA 91301
Hector Z.

Hector Z.

REFRIGERATOR KITCHEN AID KRMF706ESS00 "Refrigerator completely dead, replaced the User Interface (W10894103). Tested ok.

Near E Sidlee St, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Replaced light socket and light bulb. Tested ok.

Near Brookside Ave, Oxnard, CA 93035
Hector Z.

Hector Z.

DISHWASHER KITCHENAID WDF330PAHS1 Replaced broken hinge pads. Tested ok. Also found nothing wrong with the hinges. job complete.

Near Victoria Ave, Oxnard, CA 93035
Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW4950HW0 Replaced computer board. Recalibrated and ran a automatic/manual diagnostic test. job complete.

Near Lassen St, Oxnard, CA 93033
Hector Z.

Hector Z.

DISHWASHER MAYTAG MDB4949SDZ0 Dishwasher leaking through the door. Replaced door gasket. Tested ok.

Near Pleasant Way, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRMF706ESS01 Refrigerator not dispensing ice. Checked unit and found shorted dispenser motor. Replaced and tested ok. job complete.

Near Brush Oak Ct, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KFIS29BBWH00 Noisy refrigerator. Checked unit and found iced up top section of the freezer evaporator. Manually removed the ice. Tested ok.

Near Magpie Ct, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

WASHER WHIRLPOOL MVWB835DW3 Replaced water valve assembly. Tested ok. Advised customer to call a plumber due to hot water faucet leaking. job complete.

Near Olga St, Oxnard, CA 93036
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDTE204ESS1 Dishwasher not drying the dishes. Checked unit and found loose heating element connector. Adjusted and ran a diagnostic test. Tested ok.

Near Victoria Ave, Oxnard, CA 93035
Hector Z.

Hector Z.

DRYER MAYTAG MEDB765FW0 "Electric dryer not drying the clothes completely and tripping the circuit breaker. Checked unit and found worn out and loose electric out let, also the customer not selecting right cycle for the amount of clothes, possible not enough garments inside the dryer shutting off the dryer prematurely. Tested ok."

Near Radcliffe Rd, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

WASHER WHIRLPOOL WFW9600TA01

Near Maya Pradera Ln, Moorpark, CA 93021
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KUDE70FXSS5 Dishwasher displaying an F8E2 code (Not draining). Checked unit and found object in the drain pump housing. Removed object and tested ok.

Near Calle Laredo, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRB329DMBM00

Near Pringle Ct, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DRYER WHIRLPOOL WGD85HEFW0 Dryer not heating. Checked unit and found open thermal fuse. Replaced and tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Tamarack St, Westlake Village, CA 91361
Hector Z.

Hector Z.

FREEZER WHIRLPOOL WRF535SWHZ00 Iced up completely freezer compartment. Checked unit and found freezer door out of alignment. Manually defrosted and adjusted freezer door. Tested ok.

Near Harvest Ln, Camarillo, CA 93012
Hector Z.

Hector Z.

WASHER MAYTAG MHW5100DW0 Very loud noise in the end of the spin cycle. Tested the unit and found excessive vibrations in between the appliance manager control and the cabinet. Added pice of insulation in between the control and the cabinet. Tested ok.

Near Camino Concordia, Camarillo, CA 93010
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KSRS25RVWH02

Near Leafwood Dr, Camarillo, CA 93010
Hector Z.

Hector Z.

WASHER MAYTAG MHW3505FW0

Near W Sierra Dr, Westlake Village, CA 91362
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRB329DMBM00

Near Lookout Dr, Oxnard, CA 93035
Hector Z.

Hector Z.

RANGE WHIRLPOOL WFG320M0BS3 Oven door handle missing screw and possible damaged dread on handler.; ordrng 1 W10894054 (hndle-door) and 2 WPW10277003 (screw)s

Near Townsite Promenade, Camarillo, CA 93010
Hector Z.

Hector Z.

M/W OTR MAYTAG MMV4205FZ3 "Replaced cooling fan motor, blower wheel and housing. Tested ok."

Near Calle Olivo, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

DRYER WHIRLPOOL SDG405DAWW

Near Candlecrest Dr, Westlake Village, CA 91362