Local Reviews
for Hector

Rated 4.5 out of 5 stars based on 69 customer reviews

Map of Camarillo, CA

Hector was efficient and friendly




He showed up during the appointment timeframe, finished in less time than he predicted. The dogs liked him, 🙂


Map of Port Hueneme, CA

Great service Fast





Map of Camarillo, CA

Excellent work and on time




He did exactly what he said he would do when he said he would do it and cleaned up after his work.


Response from Appliance Repair Specialist:

Hello Clif, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Oxnard, CA

Jose Luis




Hector was great! He came and diagnosed the problem with my trash compactor and fixed it. He was professional and careful as he made his way around the appliance.


Response from Appliance Repair Specialist:

Hello Jose, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Ventura, CA

Homeowner




The technician that came to my home couldn’t have. been more professional, polite, and knowledgeable. However, most importantly fixed my dishwasher!


Response from Appliance Repair Specialist:

Hello Homeowner, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Moorpark, CA

Never again!




Technician wouldn’t even bother listening to what our problem was with this NEW machine. We have videos of what the washer was doing and he didn’t care to watch. Said he was there to “do his thing” and to leave him alone. He was speaking to a Maytag rep over the phone and we also tried to explain to him what was happening and technician got upset. Stormed out of our house and said he was going to finish his call outside. That he did got in his service can and left without saying a word. NEVER AGAIN!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Camarillo, CA

Fast response with equally fast repait





Map of Oxnard, CA

Karen





Map of Camarillo, CA

Great efficient service




All went smoothly.


Map of Oxnard, CA

Great service!




Hector did a great job! He was on time and had explained clearly to me what to do. He had resolved my problem. Thank you!


Very satisfied




I was notified by the appliance repair specialist the day before and twice the day of on updates of when they would arrive. Hector was very punctual and polite and spent a good amount of time putting my top loading washer through a thorough check. He explained different settings and Instructions very thoroughly. I was appreciative of all the time he took with explanations of the washer and his service.


REFRIGERATOR REPAIR




HECTOR WAS VERY HELPFUL IN TAKING CARE OF THE PROBLEM AND HELPING ME GET TO THE BOTTOM OF IT WITH WHIRLPOOL. I WAS VERY THANKFUL FOR HIS KNOWLEDGE ABOUT THIS SITUATION.


Great service




Technician was very polite and seems to know what he was doing Was happy with service


Virginia




As always the service was great and your workers are very knowledgeable.


Awesome service




On time and friendly service.


Very knowledgeable





Very pleased




Repairman who showed up was very understanding about my problem. He really did everything he could to help with my issue


Great service, new what he was doing.




Very knowledgeable and professional. Knew what he was doing.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Antoinette




Great service and technician was knowledgeable about ways to improve using my dishwasher. He was timely and got the job done quickly!


Response from Appliance Repair Specialist:

Hi Antionette, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


RLG




Telephone always busy. Ask for return call timely. Service tech Hector exceeds expectation. Logging out from this survey - Unable to read Terms & Comfituons. Therefor do not agree to them.


Response from Appliance Repair Specialist:

Hello Ronald, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Fixed Washer




Hector was knowledgeable and identified the problem almost immediately. Once he received the part my washer was repaired


Response from Appliance Repair Specialist:

Hello Shila, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Replace door gasket





Response from Appliance Repair Specialist:

Hi John, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Hector was very knowledgeable and professional




overall the total experience was convenient and professional. Cost was less than we expected and Hector was great!


Response from Appliance Repair Specialist:

Hi Denise, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


perfect




Excellent


Response from Appliance Repair Specialist:

Hi Lance, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Never again




The time frame was 10-1. Never a call from him or your company. As I'm on hold with your company he arrives at 1:20, no apology or explanation. Also, when I made the appointment I was told you would call with the estimate of an expensive part. Never a call from anyone. The repairman left still without an reason, an apology. Still charged the $75 fee and the cost for the part (we didn't know how much) and hopefully we will never need your company's assistance again.


Response from Appliance Repair Specialist:

Hello Robyn, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Hector Z.

Hector Z.

LAUNDRY MAYTAG MGDB850YW1 "Noisy dryer. Checked unit and found worn out Idler pulley, and broken thermal cut-off.Installed a dryer repair kit and replaced the thermal cut-off. Tested ok.; used 1 279816 (THERMAL CUT OFF HI), and 1 4392067 (DRYER REPAIR KIT) from stock"

Near E Bay Blvd, Port Hueneme, CA 93041
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump and motor assembly. Tested ok.

Near Nightsky Dr, Camarillo, CA 93012
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Replaced control (W11196400), and User Interface (W11214887). Tested ok."

Near Helsam Ave, Oxnard, CA 93036
Hector Z.

Hector Z.

OVEN WHIRLPOOL WOD93EC7AS01 "Lower oven not working. Pulled oven out and checked unit. All components they look in order. Unplug all the connectors and reconnect them, upper and lower oven are working now.

Near Village 6, Camarillo, CA 93012
Hector Z.

Hector Z.

LAUNDRY WHIRLPOOL WTW8900BC0 Broken washer lid hinges. Replaced both. Tested ok.

Near Cottonwood Ct, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW4816FW2 "Replaced suspension, level the washer and ran a manual and automatic tested. Tested ok."

Near Denver Pl, Oxnard, CA 93033
Hector Z.

Hector Z.

DISHWASHER MAYTAG MDB4949SHZ0 Customer Spence burning smell on the drying cycle. Set unit in diagnostic and found no error code. Ran the rest of the diagnostic test and it pass. The burning smell is coming from the heating element when it get energized. Tested ok.

Near Grand Oak Ln, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KBSD608EBS00 "Control panel not accepting commands. Checked unit and removed power for few minutes to reset the controls. Restart power, tested ok."

Near Newbury Rd, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

RANGE MAYTAG MGR8700DS0 Replaced control. Tested ok.

Near Elder St, Oxnard, CA 93036
Hector Z.

Hector Z.

DRYER MAYTAG MGDB765FC0 Replaced door switch. Tested ok.

Near Ivywood Dr, Oxnard, CA 93030
Hector Z.

Hector Z.

WASHER MAYTAG MHW5100DW0 Stuck detergent dispenser and slow cold water fill. Ordered both parts and rescheduled.; ordrng 1 W10575334 (DETERGENT DISPENSER ) and 1 W10599356 (WATER VALVE)

Near Benchley Ct, Westlake Village, CA 91361
Hector Z.

Hector Z.

DRYER MAYTAG MGDC215EW1 Installed door handle.tested ok.

Near S L St, Oxnard, CA 93033
Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW8000DW2 "Replaced gear case, basket and wash plate. Recalibrated and ran a automatic and manual test. Tested ok."

Near Sterling Hills Dr, Camarillo, CA 93010
Hector Z.

Hector Z.

OVEN JENN-AIR JJW3830DS01 "Double oven displaying an F2E1 code (Stuck/Shorted key). Checked connector (P5), code still there. Replaced User Interface. Reprogrammed. Tested ok.

Near Sapra St, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

REFRIGERATOR MAYTAG MSS26C6MFZ00

Near Oyster Pl, Oxnard, CA 93030
Hector Z.

Hector Z.

WASHER WHIRLPOOL WFW75HEFW0 Washer leaking. Checked unit and found loose cold water dispenser hose. Adjusted hose and ran a quick diagnostic and tested for leaks. Tested ok.

Near Almond Dr, Oxnard, CA 93036
Hector Z.

Hector Z.

WASHER MAYTAG MVWB835DW4

Near Corte Tiara, Camarillo, CA 93012
Hector Z.

Hector Z.

WASHER MAYTAG MVWB865GW0

Near E Mesa Verde Dr, Moorpark, CA 93021
Hector Z.

Hector Z.

DRYER ELECTRIC WHIRLPOOL WFW92HEFBD0 Replaced pressure switch and drain pump. Ran a quick diagnostic test. Tested ok.

Near Lathan Ave, Camarillo, CA 93010
Hector Z.

Hector Z.

WASHER MAYTAG MVWB835DW Owner of the washer don't was home. They said washer has some type of service contractor. They will call the insurance company.

Near Visalia St, Oxnard, CA 93035
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced broken adjusters and stop.

Near Manchester Ct, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDPE234GPS0 Dishwasher not draining. Checked unit and found loose drain pump connector. Adjusted and tested ok.

Near E Bowling Green, Port Hueneme, CA 93041
Hector Z.

Hector Z.

COMPACTOR WHIRLPOOL GC900QPPB6 Trash compactor not starting. Checked unit and found stuck push to start switch. Replaced switch and tested ok.

Near Timber Creek Trail, Oxnard, CA 93036
Hector Z.

Hector Z.

WASHER MAYTAG MVWC415EW2

Near Bottlebrush Ct, Oxnard, CA 93030
Hector Z.

Hector Z.

REFIRGERATOR WHIRLPOOL WRS325FNAM01 Replaced thermostat and defrost timer. Tested ok.

Near Corte Cancion, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW7000DW3 Replaced noisy gear case and wash plate.tested ok.

Near Tradewinds Drive, Oxnard, CA 93035
Hector Z.

Hector Z.

RANGE WHIRLPOOL WFG525S0HS0 Replaced outer oven glass door. Tested ok.

Near W Esplanade Dr, Oxnard, CA 93036
Hector Z.

Hector Z.

WASHER WHIRLPOOL MVWC565FW1

Near Walnut Dr, Oxnard, CA 93036
Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW5000DW1 "Replaced gear case, tub, basket, wash plate and control. Also found bad motor drive due to all water sprayed by the broken gear case. Ordered motor and rescheduled.; ordrng 1 WPW10006487 (motor-drve)"

Near W B St, Port Hueneme, CA 93041
Hector Z.

Hector Z.

FREEZER KITCHENAID KBFN402ESS01

Near La Brea Dr, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

DISHWASHER KITCHEN AID KDPE234GPS0 Upper rack not engaging properly. Replaced both upper rail rack. Tested ok.

Near New Haven St, Ventura, CA 93004
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Replaced freezer door and gasket, adjusted with the heat gun. Tested ok."

Near Tanager St, Ventura, CA 93003
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL KSSO48QTX02

Near Berea Cir, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

DRYER MAYTAG MGDC215EW1 "Noisy dryer. Checked unit and found worn out roller and broken door handle.Installed a dryer repair kit (4392065), and ordered the handle. Tested ok.; ordrng 1 W10861225 (handle)"

Near S L St, Oxnard, CA 93033
Hector Z.

Hector Z.

WASHER WHIRLPOOL MVWB765FW3 Washer leaking. Checked unit and found hole in the tub to pump hose. Ordered and rescheduled.; ordrng 1 W10802689 (hose)

Near Spanish Moss Pl, Camarillo, CA 93010
Hector Z.

Hector Z.

DISHWASHER MAYTAG MDBH949PAM4

Near Calle Abeto, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW8200YW0

Near Longford Ave, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

DISHWASHER AMANA ADB1100AWB5 Dishwasher motor wash not working. Replaced motor sump assembly. Tested ok.

Near Mary Ct, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

WASHER MAYTAG MVWP575GW0 "Intermittently washer not shifting into spin. Checked unit and found an F7E1 code (Basket speed sensor fault), F7E5 code (Shifter fault). Replaced actuator. Recalibrated and ran a automatic/manual test. Tested ok."

Near E Hillcrest Dr, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

DISHWASHER KITCHENAID KDTE204GPS0 According to the customer the dishwasher was leaking through the left bottom corner. Removed Access panel and ran a normal cycle. Unable to see any leak. Tested ok.

Near Club View Dr, Westlake Village, CA 91362