Local Reviews
for Hector

Appliance Repair Specialist Rated 4.5 out of 5 stars based on 281 customer reviews

Map of Camarillo, CA

Dryer review




Review of Appliance Repair Specialist

The service repairman was very professional and explained in detail what could cause the lack of heat from my dryer. He was respectful and I would recommend him to repair your dryer.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our technician Hector! We strive for such service and are more than glad to know your dryer is up and running, thank you for your time and business.


Map of Oxnard, CA

Repair took more than 3 months however great service provided.




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.


Map of Oxnard, CA

Great Job




Review of Appliance Repair Specialist

Technician was very knowledgeable and very helpful. Did a great job and did the work in a timely manner.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we appreciate your feedback. Thank you for your time and business.


Map of Camarillo, CA

Quick and Easy




Review of Appliance Repair Specialist

Hector had the part and made the repair to our Fridge in about 15 minutes. All is well once again with our Fridge.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your refrigerator is working like new. We appreciate your time and business.


Map of Camarillo, CA

Darline




Review of Appliance Repair Specialist

Hector was very knowledgeable and explained things to me really well!! Super polite & very nice!!


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Hector at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


Map of Thousand Oaks, CA

Needs improvement




Review of Appliance Repair Specialist

Would not recommend this business Didn’t rtn phone calls Canceled on line appointments Finally received an appointment Service person Arrived hour 1/2 After designated window ( appointment between 10 -1 pm —arrived 240 pm Then service person response to question was I don’t know Must say on positive note service person very nice and polite


Response from Appliance Repair Specialist:

Thank you for writing a review, we appreciate your feedback. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.


Map of Thousand Oaks, CA

Great Service Repair Specialist




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


Map of Port Hueneme, CA

Awesome service




Review of Appliance Repair Specialist

Very professional and knowledgeable


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Thousand Oaks, CA

Dishwasher repair




Review of Appliance Repair Specialist

Hector was my service man very efficient polite clean and smart I cannot thank him enough


Response from Appliance Repair Specialist:

Thank you for the awesome review! We are glad to know your dishwasher is up and running. We appreciate your time and business.


Map of Ventura, CA

Victor




Review of Appliance Repair Specialist

Very satisfied with Hector ‘s work. We now have a quiet running freezer. Thank him again for us.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your freezer is working like new. We appreciate your time and business.


Efficient & effective repair




Review of Appliance Repair Specialist

Hector communicated well. When he left only a few minutes later, both my water dispenser & ice maker were working.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.


Great




Review of Appliance Repair Specialist

I liked him very much. Quiet. Effective. Thorough. Careful.


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We appreciate your time and business.


Debbie




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


technician helpful




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We appreciate your time and business.


Hector...Kind, efficient, and very pleasant gentleman




Review of Appliance Repair Specialist

It took more than one visit. A part had to be ordered from Whirlpool, but it was worth the wait. My refrigerator works perfectly now!


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

It was wonderful he explained everything very satisfied


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a wonderful experience with Appliance Repair.


Washing machine repair




Review of Appliance Repair Specialist

Very efficient very thorough, A positive experience.


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a positive experience with Appliance Repair.


Hector is an excellent tech




Review of Appliance Repair Specialist

In this particular case, Hector was unable to diagnose what appears to be an unusual manufacturing defect in our microwave.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! If there is anything else we could have done to better your experience, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Hector is a nice guy




Review of Appliance Repair Specialist

Not his fault, Hector came with the wrong part and had to return. He was thorough, polite, and quick. I appreciate his service.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue improving our service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Not able to fix problem




Review of Appliance Repair Specialist

Hector was on time, courteous and communicated well. However, he needs to do something with his hair. It didn't look clean and needed trimming. I was very disappointed that he couldn't fix my ice maker but I understand it wasn't his fault. it was a design error and there wasn't a fix for it. Shame on Whirlpool


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Review of Appliance Repair Specialist

Great service


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Hector is an excellent expert technician




Review of Appliance Repair Specialist

Although Appliance Repair appear to have problems with training junior technicians, the senior personnel like Hector are outstanding.


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Hector at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.


Hector was very polite and extremely focused on getting the needed repairs done well and in an efficient manner. The repair worked and the price was




Review of Appliance Repair Specialist

This repair was handled with complete professionalism and courtesy—a very positive experience.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with Hector at Appliance Repair and are glad to know your appliance is up and running. Thank you very much for your time and business.


Bad service




Review of Appliance Repair Specialist

I believe that there is a severe problem with our washing machine. When it is in the rinse cycle there is a heavy vibration of the washing machine. I went over to a neighbor who has the same model and she showed me how the rinse cycle was working. There was no vibration and she is very satisfied with her washing machine. I feel that the washing machine should be replaced with a proper working machine. Martin Goldman


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300, and/or if there is anything we could have done to improve your experience with us, please let us know by emailing custom@ars.repair. We appreciate your time and business.


Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Customer is concerned of refrigerator not cooling. I checked the unit and I found a bad compressor. Customer declined service"

Near N 6th Pl, Port Hueneme, CA 93041
Hector Z.

Hector Z.

DRYER WHIRLPOOL WGD4950HW0 Customer was concerned of dryer been noisy and not heating properly. I checked the unit and I found a worn out roller support and a restricted vent. I installed a Dryer Repair Kit (4392065) and advised the customer to clean the vent. Tested ok.

Near Ketch Ave, Oxnard, CA 93035
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced: Electronic Control (W11043763), Divider (WPW10309864), Insert (W10118612), Gasket (WP67006341), Auger Motor (WPW10317991) and Impeller (WP63052-2). Tested ok."

Near E Juniper St, Oxnard, CA 93033
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRFC300ESS01 Customer is concerned of no ice production and damaged freezer compartment door. I checked the unit and I found an open ice maker water valve solenoid and damaged freezer compartment door liner. Ordered parts and rescheduled.; ordrng 1 12977880SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)) and 1 W10876598 (nameplate) and 1 W10884390 (icemaker) and 1 WPW10420083 (valve)

Near Harbor Blvd, Oxnard, CA 93035
Hector Z.

Hector Z.

DRYER MAYTAG MGDB835DW3 Installed Dryer Repair Kit (4392067). Tested ok.

Near Holly Ave, Oxnard, CA 93036
Hector Z.

Hector Z.

DRYER WHIRLPOOL MGDX655DW2 "Customer is concerned of excessive time dry. I checked the vent, checked ok. Replaced the Gas Valve Coils (WPW10328463). Tested ok."

Near Irena Ave, Camarillo, CA 93012
Hector Z.

Hector Z.

DRYER MAYTAG MGD8630HC0 Replaced Inlet Thermistor (W11396709) and deleted the F3E3 code (Open/Shorted Inlet Thermistor). Tested ok.

Near Duval Rd, Camarillo, CA 93012
Hector Z.

Hector Z.

DRYER AMANA NGD4655EW2 Customer is concerned of of door not closing properly. I checked the unit and I found a damaged front panel. Ordered panel and rescheduled.; ordrng 1 W10248059 (panel) and 1 WP3403431 (strike) and 1 WPW10610880 (catch)

Near Wagon Wheel Rd, Oxnard, CA 93036
Hector Z.

Hector Z.

WASHER WHIRLPOOL WTW6120HW0 Customer is concerned of timing not changing when the washer is filling up cycle. I set the unit in diagnostic and there was no error codes. I ran multiples diagnostic test as well a normal wash cycle. I found no error with this unit. Unable to verify the concern.

Near N Landen St, Camarillo, CA 93010
Hector Z.

Hector Z.

M/W OVEN COMBO KITCHENAID KOCE507ESS09 "Customer is concerned of Microwave Oven not working. I set the unit in diagnostic and there was a F6E8 code (Lost communication with Microwave Oven appliance Manager). Ordered User Interface and Microwave Oven Appliance Manager. ; ordrng 1 W11093258 (panl-cntrl) and 1 W11325786 (MICROWAVE APPLIANCE MANAGER )"

Near Durkin St, Camarillo, CA 93010
Hector Z.

Hector Z.

FREEZER WHIRLPOOL WRT314TFDW00 Customer is concerned of refrigerator having a unusual smell. I checked the unit and there was smell on both compartments. Possible air vent damage due to defrost cycle.; ordrng 1 W10716213 (duct-air) and 1 W11199204 (diffuser) and 2 W11208347 (duct-air)s

Near E Stroube St, Oxnard, CA 93036
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer concerned of dishwasher not heating dry. I tested diagnostic and found an open heating element . And displaying . ; ordrng 1 W10518394 (heater) and 1 W11305308 (cntrl-elec) and 1 W11368911 (USER INTERFACE)

Near Teloma Dr, Ventura, CA 93003
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Replaced Diffuser (W11164593). Tested ok.

Near Martinique Ln, Oxnard, CA 93035
Hector Z.

Hector Z.

DRYER ROPER RGD4516FW0 Customer was concerned of dryer been noisy during operation and sometimes doesn’t work. I checked the unit and I found a worn out roller support and Door Switch. Installed a Dryer Repair Kit (4392065) and a Door Switch (WPW10237959). Tested ok.

Near Ironbark Dr, Oxnard, CA 93036
Hector Z.

Hector Z.

DRYER WHIRLPOOL WGD5000DW3 Customer is concerned of dryer not running. I checked the unit and found a broken belt. Ordered a Dryer Repair Kit and rescheduled. ; ordrng 1 279948 (dryer repair kit)

Near Balsam St, Oxnard, CA 93030
Hector Z.

Hector Z.

DRYER WHIRLPOOL WGD4815EW2 Customer is concerned of dryer not running. I checked the unit and I found a stuck motor drive. Ordered parts and rescheduled.; ordrng 1 26000341241 (belt) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Bellafonte Ct, Camarillo, CA 93012
Hector Z.

Hector Z.

REFRIGERATOR KITCHEN AID KRFF507HPS00 Customer was concerned of freezer and upper fresh food compartment LED light are out. I checked the unit and I found the freezer compartment LED light out. Replaced freezer compartment LED Module (W10695459). Tested ok.; used 1 W10695459 (MODULE) from stock

Near Mesa Dr, Camarillo, CA 93010
Hector Z.

Hector Z.

WASHER MAYTAG MVWB765FW1 "Customer was concerned of washer not finishing the cycle. I set the unit in diagnostic and there was a F9E1 code (Long Drain/No drain). I ran a manual diagnostic test and the drain pump was unable to drain the water out (Humming). Replaced the Drain Pump (W10876600). Tested ok.; used 1 W10876600 (PUMP-WATER) from stock"

Near E Pleasant Valley Rd, Port Hueneme, CA 93041
Hector Z.

Hector Z.

OVEN KITCHENAID KFGD500EWH04 Replaced: Manifold Panel (W10708334) and Knob-Bezels (W10814133). Tested ok.

Near Keltic Lodge Dr, Oxnard, CA 93036
Hector Z.

Hector Z.

REFRIGERATOR JENN-AIR JS48NXFXDE01 Customer was concerned that all the LED lights were out on the freezer compartment. I checked the unit and replaced the LED module. Tested ok.; used 1 W11462342 (LED MODULE) from stock

Near Barranca Rd, Santa Rosa Valley, CA 93012
Hector Z.

Hector Z.

REFRIGERATOR KITCHEN AID KRSC503ESS00 Customer is concerned of fresh food compartment not cooling and Ice Maker not producing ice. I checked the unit and I found an iced up fresh food compartment Evaporator and Ice Maker not producing ice due to broken wire harness under the freezer door (See picture). Ordered parts and rescheduled. ; ordrng 1 LW10728959 (dor-fip) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)

Near Village 20, Camarillo, CA 93012
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Both fresh food compartment door gaskets are torn up I don’t see any thing wrong with the freezer door gasket. Customer requesting all (3) door gasket been replace. I received (2) freezer door gaskets and (1) fresh food compartment door gasket.; ordrng 1 W10830162 (gasket-fip)

Near Platte Ave, Ventura, CA 93004
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer was concerned of dishwasher stop drying. I checked the unit and I found the Heating Element not get energized due to a faulty connection at the Heating Element. Adjusted connector. Tested ok.

Near Rosita Rd, Camarillo, CA 93012
Hector Z.

Hector Z.

DRYER WHIRLPOOL WGD5000DW3 Customer was concerned of dryer not heating. I checked the unit and I found an open Thermal Fuse. Replaced Thermal Fuse (WP3392519). Tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Earl Joseph Dr, Camarillo, CA 93010
Hector Z.

Hector Z.

VENT HOOD WHIRLPOOL KVWB600DSS1 I rechecked the unit and I found the Auto-Fan connector unplugged. Reconnected. Tested ok.

Near Naples Dr, Oxnard, CA 93035
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRX735SDHZ "Customer is coNCERNED of too much ice production. I checked the unit and replaced: Ice Maker (WPW10300024), Shut Off Arm (WPW19175514) and Extension (WOW19351019). Tested ok."

Near E B St, Port Hueneme, CA 93041
Hector Z.

Hector Z.

WASHER MAYTAG MHW5630HW0 I replaced the ACU (Supplied by the customer through the Whirlpool) and ran a quick diagnostic test. Tested ok. (Core returned to ARS).

Near Bayhill Ct, Oxnard, CA 93036
Hector Z.

Hector Z.

WASHER MAYTAG MVW7232HW0 "Customer still concerned of washer not taking enough water and leaving the clothes soaking wet. I set the unit in diagnostic and there was no error codes, also under diagnostic I tested all the components as well I ran a wash cycle and it pass each one. I contacted the Tech Line (SR#7729413851) and he agreed with the facts that the washer has nothing wrong. Tested ok."

Near Virginia Dr, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

REFRIGERATOR KITCHENAID KRSC703HPS00 Customer was concerned of fresh food compartment crisper drawer falling Off. I checked the unit and adjusted drawer. Tested ok.

Near Village 26, Camarillo, CA 93012
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Customer was concerned of refrigerator doors not even. I checked the unit and I found the fresh food compartment door out of alignment. Adjusted door. Tested ok.

Near E Daily Dr, Camarillo, CA 93010
Hector Z.

Hector Z.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced Sump & Motor (W11025157). Tested ok.

Near Robin Ave, Oxnard, CA 93033
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer was concerned of no Ice Production. I checked the Ice Maker and I found a faulty connection at the Ice Maker harness. Adjusted the connector. Tested ok.

Near W Vineyard Ave, Oxnard, CA 93036
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 sr# 7729396962 . Customer was concerned of fresh food compartment Right Door not staying open (Returning for itself). I contacted the Tech Line (SR#7729396962) and he recommended to check the lower Cam. Adjusted door. Tested ok.

Near Goldenspur Dr, Camarillo, CA 93010
Hector Z.

Hector Z.

DRYER MAYTAG MEDC465HW0 Customer was concerned of of dryer not running. I checked the unit and I found an open Thermal Fuse. Replaced Thermal Fuse (WP3392519). Tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Village 41, Camarillo, CA 93012
Hector Z.

Hector Z.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Replaced: Evaporator Thermistor (W10316760) and Fan Scroll (W11098695). Tested ok.

Near Casino Dr, Thousand Oaks, CA 91362
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Customer is concerned of refrigerator been noisy during operation as well a dent in the center of the fresh food compartment door. I set the unit in diagnostic and I tested all the components, neither during the test mode or the normal operation I was able to hear any noises. All that I found on the door was a small scratch in the upper section of the fresh food compartment door and I corrected using Touch up paint White (72017).Tested ok.; used 1 72017 (TOUCH UP PAINT WHITE) from stock"

Near W Avenida De Las Flores, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

COOKTOP WHIRLPOOL WCE77US0HB01 Customer is concerned of Left Front and Center Rear Element (Warmer) not working. I checked the unit and found Infinite Switches not energizing the elements. Ordered both switches and the elements. Rescheduled.; ordrng 1 W10823729 (elmnt-surf) and 1 W10857622 (switch-inf) and 1 W10888698 (swtch-slct) and 1 W11041453 (elmnt-surf)

Near Wolverton Ave, Camarillo, CA 93010
Hector Z.

Hector Z.

DISHWASHER KITCHEN AID KDTM404KPS0 Replaced Drain Pump (W11412291). Tested ok.

Near Calle Las Trancas, Thousand Oaks, CA 91360
Hector Z.

Hector Z.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced Diffuser (W11164593). Tested ok.

Near Las Palomas Dr, Port Hueneme, CA 93041
Hector Z.

Hector Z.

M/W OTR WHIRLPOOL WML75011HV0 "Replaced: Turn Table Motor (WPW10466420), Support (W11096343), Turn Table Ring (W11213915) and Turn Table (W11291538). Tested ok."

Near Corte Riviera, Camarillo, CA 93010