Local Reviews
for George
Powered by Fluid LOCALGeorge was awesome. ARS customer service was poor
Jackie Bachmann - San Luis Obispo, CA
Original service date was cancelled and rescheduled without informing me. Hired someone to sit in my house to wait, no show. I finally call and was then told that it was rescheduled without letting me know. I was told Saturday morning window between 11-2 with a phone call to give me hour heads up, repair specialist shows up at 10:20, fortunately I was home. Called to speak to supervisor, was placed on hold and then I was told she would call me back. Waited and called back to learn she had already left for the day but I was assured she waited call me early next morning. Never got a call. The below ratings are for my experience with George the service specialist.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Awesome!
Amanda - Santa Maria, CA
The technician was quick and professional. Recommend!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great.....works now!
Shawn - Baywood-Los Osos, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Review of Service
Mike - San Luis Obispo, CA
George was on time, friendly, and remedied the issue. We appreciate his help and Jenn Aire’s quick response. Thank you.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service, very professional
Jenny - Santa Maria, CA
He was very friendly and on time. He knew what he was doing and did a great job
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We appreciate it and are glad you had a pleasant experience. We appreciate your time and business and hope to work with you in the future!
Good
Adriana - San Luis Obispo, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Horrible experience
Esteban - Grover Beach, CA
The lead time to initially come out for repair was longer then expected. But I understood, I work in an industry where the lead times are not necessarily under my control. So I understood. However after waiting for the replacement part for a while, the repair man arrived, only to identify that he has the wrong replacement part. So we had to reschedule the repair. Then after a week of waiting I was notified that I needed to be rescheduled because the tech was out sick, and then we had to wait even longer for a rescheduled date because the company had training for the repairmen. So then we were rescheduled again!!!! So all together we were scheduled four times for a 30 minute repair! So finally we received confirmation that the repair to install the new part for the oven was going to happen! Upon his arrival, he said the replacement part is damaged. He said it was “bent”, I had him install the part anyways because we’ve been without an oven for three weeks now. I asked him if he can just get the oven working for now and come back with a new undamaged replacement part, and he refused to do that. This process has been a pain in the ass and customer service is horrible. The repair person was very rude and unaccommodating. If I didn’t accept the currently installed damaged equipment, we would have been rescheduled a 5th time. Taking into consideration how many times we’ve been rescheduled, you would think that your serviceman would have been a little more understanding and accommodating. I’ve never experienced that level of insensitivity.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Zeke
Esequiel - Santa Maria, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great Service delivery from beginning to end
Debbie - Morro Bay, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Richard
Richard - Nipomo, CA
Hi George- thanks for coming out and looking at our Frigidaire refrig and freezer that was making loud noises. We appreciated your tips for monitoring our appliances, and have determined the loud noise is coming from the freezer. Rich thinks it’s the compressor, and made a short video of the sound. Can you please come by again, diagnose and fix the problem? Freezer does this usually 5-6 times per day. Thank you.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
George gives great customer!
Conchita - Santa Maria, CA
George is fast does the job right! However I'm not satisfied with the manufacturing Kitchen Aid Stove tops. For 1 I was told the reason the top has strange marks showing up is that we n
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Very good
Tony - Pismo Beach, CA
Very good and we were happy
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
George did a great job
Dan - San Luis Obispo, CA
I appreciated George and his professionalism.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Deb
Deb - Baywood-Los Osos, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Ruth
Ruth - San Luis Obispo, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Dryer repair
Kelly - Cayucos, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great
Stan - Pismo Beach, CA
George is great, very thorough & seems well informed technically.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Excellent job
Gerrit - Arroyo Grande, CA
Knowledgable
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
Amy - Morro Bay, CA
I appreciate the information and help I received from the technician. He was kind and helpful and made the whole experience good
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
On time, Friendly, and Efficient !
Sally - Baywood-Los Osos, CA
George was on time, friendly and efficient. Re: price I rated excellent. It was under warranty so there was no charge and there was no “not applicable” choice
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Dina
Dina - San Luis Obispo, CA
George was great- fast and efficient. He was also professional and offered suggestions. He seemed to be mindful of the fact that I am pretty uptight and concerned about my appliances getting scratched.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Stephanie
Stephanie - Arroyo Grande, CA
Great job !
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Excellent service, good communication & professionalism
Joan - Morro Bay, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Good service
Lorena - Nipomo, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great warranty service for my Whirlpool refrigerator
Denise - Pismo Beach, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
George Y.
DISHWASHER GE GDT225SSLSS Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER JENN-AIR JDB9800CWP2 Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR KITCHENAID KRFC300ESS01 Found refrigerator checking ok customer concern stop making ice customer instruct filter to be change out . Replaced filter checking ok complete. No dents or dings cause by tech.
George Y.
WASHER MAYTAG MHW8200FW0 Installed pump tested check out ok complete. No dents or dings cause by tech.
George Y.
OVEN JENN-AIR JJW2727WS02 Installed cooling fan blower fan replaced retested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
COFFEE MAKER JENN-AIR JBC7624BS0 Order correct pRt ok to order.; ordrng 1 W10661796 (grinder)
George Y.
MICOWAVE OVEN FRIGIDAIRE FFMV162LQA Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER KITCHEN AID KDTE254ESS1 Found dishwasher leaking right side remove door gasket reposition retested checking ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR JENN-AIR JB36NXFXLE00 Found refrigerator led light not functioning need to replace 4 ok to order; ordrng 4 W10908166 (module)
George Y.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found refrigerator not making ice found bad ice maker replaced ice maker retested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR JENN-AIR JUB24FLARS00 Installed part still not functioning not getting dc voltage need to replace power supply ok to order.; ordrng 1 W10646523 (invrtr-box)
George Y.
RANGE JENN-AIR JGRP548WP01 Found display intermently not functioning. Need to replace interface and control board ok to order.; ordrng 1 WPW10145531 (cntrl-elec) and 1 WPW10464534 (cntrl-elec)
George Y.
REFRIGERATOR FRIGIDAIRE FPBG2277RF8 Found refrigerator left crisper plastic warp need to replace ok to order part.; ordrng 1 5304508761 (CRISPER)
George Y.
WASHER WHIRLPOOL WFW8540FW1 Installed part unstuck unit retested check out ok complete. No dents or dings cause by tech.paid 150 for labor to unstick paid.
George Y.
REFRIGERATOR FRIGIDAIRE FFTR1821TW Found refrigerator with no full frost pattern Compressor is been replace before need to replace evaporator and dryer
George Y.
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Found refrigerator making scraping sound wen running found condenser fan rubbing reposition retested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER MAYTAG HAV2557AWW
George Y.
WASHER WHIRLPOOL MHW8630HC0 Found washer working ok customer concern how noisy it runs customer instruct not to overload machine retested check ok complete. No dents or dings cause by tech.
George Y.
WASHER MAYTAG MHW6630HW0 Found washer f8e1 error door lock error reposition door lock retested check out ok remove error complete. No dents or dings cause by tech.
George Y.
WASHER MAYTAG MHW7000AW2 Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KDFE104DSS2 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
DRYER MAYTAG MGD6630HW1 Found dryer checking ok customer concern exexively loud customer instruct unit is functioning as design complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR KITCHENAID KRFC704FSS00 Found refrigerator not making ice found bad ice maker and ice maker container also needs to be replace not seating properly ok to order parts.; ordrng 1 W10910401 (ice-contnr) and 1 W11228132 (SHAFT)
George Y.
WASHER MAYTAG MHW8200FW0 Found washer f02e01 error bad drain pump need to replace ok to order.; ordrng 1 PumpWPW10605427 (PUMP)
George Y.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Found refrigerator ice maker melting taughting out seal system has been repaired
George Y.
REFRIGERATOR AMANA ASD2522WRB01 "Found refrigerator loosing temp found bad start relay replaced start relay retested check out ok complete. No dents or dings cause by tech.paid with check.; ordrng 1 8201786 (start device,combo)"
George Y.
WASHER MAYTAG MVWB765FW0 Found washer low fill error touch pad issue need to replace interface board and control board paid 115 for service ok to order parts.; ordrng 1 BoardW10920541 (BOARD) and 1 W10919546 (console)
George Y.
HOOD FRIGIDAIRE FHWC3055LSA Part came in reorder part .; ordrng 1 5304482255 (blower assembly)
George Y.
REFRIGERATOR FRIGIDAIRE FG4H2272UF Need to order air handler ok to order part ; ordrng 1 5304519207 (AIR)
George Y.
OVEN JENN-AIR JJW2727WS02 Installed fan still error displaying unit is a double oven need second cooling fan ok to order and control board .; ordrng 1 AssemblyWPW10273667 (COOLING FAN) and 1 ControlWPW10292568 (CONTROL) and 1 WPW10273666 (blower)
George Y.
WASHER MAYTAG MVWB765FW3 Found washer making screech sound skater need to replace ok to order.; ordrng 1 ClutchW10754448 (CLUTCH) and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)
George Y.
MICOWAVE OVEN FRIGIDAIRE FGMV176NTF Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WFW72HEDW0 Found washer bellow seal out off place not draining reposition bellow clear ports retested check out ok complete. No dents or dings cause by tech.
George Y.
MICROWAVE JENN-AIR JMC3215BS0 Found microwave plate broken need to replace . Installed new plate retested check out ok complete. No dents or dings cause by tech.
George Y.
DRYER GE GTD42GASJWW Found dryer getting hot customer concern dryer taking long time to dry remove vent good air flow reposition igniter retested checking ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Found dishwasher not powering up at times junction box connector not making good contact reposition connectors retested check out ok complete. No dents or dings cause by tech.
George Y.
OVEN WHIRLPOOL WEG745H0FS0 Installed part tested check out ok complete.
George Y.
DISHWASHER KITCHENAID KDTE334GPS0 Found dishwasher not powering up found junction box power wire not making contact rethighten connectors retested check out ok complete.