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Francisco S.


Local Reviews
for Francisco

Appliance Repair Specialist Rated 4.9 out of 5 stars based on 45 customer reviews

Map of Pasadena, CA

Pleasant and great job by service person




Review of Appliance Repair Specialist

Knowledgable and professional service .


Map of Arcadia, CA

James




Review of Appliance Repair Specialist

Good job


Map of Pasadena, CA

Bad service




Review of Appliance Repair Specialist

Francisco Sandoval came out to repair my 15 year old Maytag Neptune Stack unit washing machine on Wednesday morning. He had been out to my house in May to service my machine so he knew that the unit was very old. He told me when he received the call and heard the symptoms of the problem he knew the washing machine had a problem with a loose bearing. He checked the price on the part and noticed that the bearing would be over $600. This did not include the service call, additional parts and labor. He told me that he realized this 2 days prior to coming to my appointment at my home. He also had my phone number where he could have called me to let me know that the final bill would be between $1,100.-$1,200. When he came to my home on Wednesday morning he looked at the machine and let me know that his diagnosis was correct and that it would cost up to $1,200. I told him that I did not want to spend $1,200. to fix a 15 year old machine since I could buy a brand new machine for close to that. He agreed that it didn’t make sense to fix it but insisted that I pay him $110. for coming out. I told him that he didn’t do any thing to fix the machine and pointed out that he could have called me when he realized the price of the part 2 days prior. He agreed that he probably should have called. If he had called, I would have canceled the appointment. Instead I had to pay him $110.00 for spending 10 minutes of wasting my time coming to my home early in the morning.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.


Map of Pasadena, CA

Excellent service! Super satisfied!




Review of Appliance Repair Specialist

Francisco provided excellent service, he explained how to keep our appliance in top condition and quickly resolved all our issues. He even pointed out other things that could make our appliance run better. He went above and beyond!


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Pasadena, CA

Great Service




Review of Appliance Repair Specialist

Francisco was great he had to order part to complete the repair but he did a great job the second visit


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of Pasadena, CA

Great customer service




Review of Appliance Repair Specialist

Francisco was very patient and knowledgeable


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Map of Los Angeles, CA

Great Service




Review of Appliance Repair Specialist

Awesome experience. Felt really taken care of.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of Pasadena, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Map of Montebello, CA

Review for Francisco




Review of Appliance Repair Specialist

Francisco is a very good service tech. Clean job, polite and professional. Very careful with my appliance. Thank you.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Map of Pasadena, CA

Adeeb




Review of Appliance Repair Specialist

On time professional and likable


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great Service, knowledeagable, professional




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Silvia




Review of Appliance Repair Specialist

Great service!


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Defective frig drawer, back in use!




Review of Appliance Repair Specialist

Our new frig from Whirlpool was installed, and only a few days later one of the drawers feel out of its railings. Surprisingly, it is not designed to slide back in easily. Need to take apart with special (hexnut) screwdriver. Had to call in for service, under guarantee of course. Came pretty soon. Work well done. Agreed with me that it was a poor design: how will take apart to I clean? Will escalate the complaint to engineering. Hopefully, there will be a recall, and I'll get two new "easy to clean" drawers. Thank you!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.


Great service, he’s awesome




Review of Appliance Repair Specialist

I hope this machine not making any problems anymore.


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Great Service




Review of Appliance Repair Specialist

Our service was excellent. They only problem for us was that we had to wait 5 days for assessment then another 7 days for the repair. For this reason alone I did rate the connivence low.


Response from Appliance Repair Specialist:

We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.


Great service




Review of Appliance Repair Specialist

Job well done.


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Great service!!




Review of Appliance Repair Specialist


Great service!!




Review of Appliance Repair Specialist


great




Review of Appliance Repair Specialist


Great service




Review of Appliance Repair Specialist

Francisco is very professional and knowledgeable. The appointment was set very quick. The technician was always on time


Response from Appliance Repair Specialist:

We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.


Francisco and ARS




Review of Appliance Repair Specialist

Highly recommend Francisco and ARS. The work was excellent, clean, and fast. Polite, professional, and competent. Once again: highly recommend.


very knowledgeable and kept me informed.




Review of Appliance Repair Specialist

As I said, very knowledgeable, also professional.


Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hello Bertha, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Very good service!




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Hi Sharon, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Rebeca




Review of Appliance Repair Specialist

Very respectful person, excellent job


Response from Appliance Repair Specialist:

Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Francisco S.

Francisco S.

WASHER WHIRLPOOL WTW4915EW1 "checked unit retrieved error codes f5 e1 & f7 e6. Visually inspected shifter it is not shifting properly. Cam is stripped, unit also will need new gear case. Advised cx to not overload machine. Removed and replaced shifter and cam will order gear case and come back ASAP.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase)"

Near Navarro Ave, Pasadena, CA 91103
Francisco S.

Francisco S.

RESIDENTIAL REFR WHIRLPOOL WRT519SZDM01 "Found defrost issue ordering parts.; ordrng 1 W10383615 (thermistor,fc) and 1 W10646206 (harns-wire) and 1 W10841247 (contrl-box) and 1 W10919804 (duct-air)"

Near S Hidalgo Ave, Alhambra, CA 91801
Francisco S.

Francisco S.

WASHER WHIRLPOOL WTW4915EW "Removed and replaced gear case,cam,and shifter, calibrated unit, tested ops unit now checks ok. Noticed leak at drain pipe informed cx and advised hiring a plumber to correct issue."

Near Highland St, Pasadena, CA 91104
Francisco S.

Francisco S.

FREEZER WHIRLPOOL WRS325SDHZ01 Checked unit found valve obstructed defrost drain port. Removed obstruction with steam gun checked drain on back of the unit everything checks ok.

Near Grace Dr, South Pasadena, CA 91030
Francisco S.

Francisco S.

REFRIGERATOR KITCHEN AID KRSC503ESS0 "Removed and replaced pad, tested ops unit working as intended."

Near Euclid Ave, San Marino, CA 91108
Francisco S.

Francisco S.

RESIDENTIAL REFR KITCHEN AID KBSD608ESS00 "Removed and replaced ice maker, unit checks ok."

Near S El Molino Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

WASHER MAYTAG MVWB835DW4 Checked unit found faulty inlet water valve. Removed and replaced water valve unit working as intended.

Near Outpost Ln, Pasadena, CA 91107
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDPE234GPS0 "Retrieved error code 4-3. Found 120 vac going to wash motor, removed and replaced wash motor unit now working properly."

Near Pepperhill Rd, Pasadena, CA 91107
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW6620HW0 "Checked unit found console dead. Found open ground on outlet, tested unit n different outlet still not working. Removed and replaced ui console, tested ops unit now working as designed."

Near Spruce St, South Pasadena, CA 91030
Francisco S.

Francisco S.

WASHER MAYTAG MVWB765FW0 "Checked unit found door latch error code, removed and replaced door latch also found off balance code explained to cx how clothes should be evenly distributed during loading. Loaded unit to demonstrate then ran agitation then drain and spin, unit checks ok."

Near Via Camille, Montebello, CA 90640
Francisco S.

Francisco S.

DRYER WHIRLPOOL MGD6000XW2

Near N Alta Vista Ave, Monrovia, CA 91016
Francisco S.

Francisco S.

RESIDENTIAL REFR WHIRLPOOL WRT311FZDM Checked unit found obstructed defrost drain. Used steam gun to clear obstruction. Removed and replaced drain tube. Also sealed liner on n ffc. Removed nit now check ok.

Near Easton St, East Los Angeles, CA 90022
Francisco S.

Francisco S.

DISHWASHER KITCHENAID KDTE204GPS0 Checked unit found wiring issue. Corrected live wire and tested ops unit now working as intended.

Near Joyce Ave, Arcadia, CA 91006
Francisco S.

Francisco S.

DRYER WHIRLPOOL MLG2000AWW Checked it find bearing making loud noise. Informed cx of price on parts and she concluded it is not worth repairing.

Near Landor Ln, Pasadena, CA 91106
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW95HEDW0 Checked unit found error code F8 e1 & F8 e0. After further inspection found valve not activating in test mode c02 cold valve 1. Removed harness and check voltage found 120 vac. Tightened connector re attached and tested unit now working properly. Also adjusted drain hose because it was too deep into stand pipe. Should be no more than 4 1/2

Near N Michigan Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW5090GW0 "Removed and replaced ACU, also helped cx remove unit from wood pallets unit now working properly."

Near W Sierra Madre Blvd, Sierra Madre, CA 91024
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW5620HW0 Checked unit found error code f0 e5 off balance load. Cleared code ran diagnostics step 12 unit spinning properly. Educated cx on proper loads and referred her to user and care guide page 8-10. Unit checks ok.

Near Wendon St, San Gabriel, CA 91775
Francisco S.

Francisco S.

RANGE JENN-AIR PGRJ48 Cx stated she had issues with left front burner only. After removing knob found broken micro switch on valve

Near Bradbury Dr, San Gabriel, CA 91775
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD9200SQ0 "There was a misunderstanding on his end. He thought svc fee would cover the labor. Canceled call on site. "

Near De Sales St, San Gabriel, CA 91775
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Checked unit found water dispenser not working, when filter is removed water dispensing will resume. High water pressure affecting low voltage water valve. Ordering pressure regulator and pen line to install.; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)"

Near Alta Crest Dr, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Removed and replaced door and door handles.unit now checks ok.

Near N 6th St, Montebello, CA 90640
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL KSS0482MB "Checked unit found gap on top fc door gasket, used heat gun to re shape gasket, also performed routine condenser cleaning. "

Near Ardmore Rd, San Marino, CA 91108
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Checked unit found frozen defrost drain. Removed ice.and ran steamer on drain port. Also ran hot water through drain cleared insulation foam found on drain. Unit now checks ok

Near Paloma St, Pasadena, CA 91107
Francisco S.

Francisco S.

WASHER WHIRLPOOL WFW560CHW0 "Removed and replaced control panel, tested ops unit working as designed."

Near W Green St, Pasadena, CA 91105
Francisco S.

Francisco S.

RANGE JENN-AIR JGS8860BDP17 Checked unit found ui console not responding on left side.

Near Glenullen Dr, Pasadena, CA 91105
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRFC300ESS01 Found frozen fill tube on ice maker. Tubing for ice maker popped out. Re installed tubing and used zip tie to secure.

Near Meadowbrook Rd, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHEN AID KRFC302ESS Ordering part to complete repair. Needs damper. Makes abnormal clicking noise.; ordrng 1 WPW10594329 (control)

Near Winchester Ave, Alhambra, CA 91803
Francisco S.

Francisco S.

KITCHEN WHIRLPOOL WOS51ES4ES Ordering parts to complete repair on first visit.; ordrng 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix)

Near E Altadena Dr, Altadena, CA 91001
Francisco S.

Francisco S.

DISHWASHER JENN-AIR JDB8200AWS3 Checked unit found multiple diverted error codes. Removed toe panel and found unit leaking right at diverted valve. Ordering part to complete repair.

Near Arroyo View Dr, Pasadena, CA 91103
Francisco S.

Francisco S.

REFRIGERATOR KITCHEN AID KRFC302ESS Checked unit found loose handles. Removed handles tightened stud screw and re installed handles unit now checks ok.

Near Winchester Ave, Alhambra, CA 91803
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KSC23C8EYY01 Checked unit found frost build up on ffc. Removed frost with steam gun. Relocated thermistor to proper position and added zip ties. Also set unit on 8 hour defrost timer. Unit checks ok.

Near Valley View Ave, Pasadena, CA 91107
Francisco S.

Francisco S.

REFIRGERATOR WHIRLPOOL WRS571CIHZ01 "Removed and replaced damper, also removed handles to remove plastic wrapper as a courtesy to cx. Checked ops unit now sounds normal."

Near Villa Mesa Rd, Pasadena, CA 91107
Francisco S.

Francisco S.

FREEZER WHIRLPOOL KRSC503ESS01 "Checked unit found broken wires on door harness. Removed and replaced door, unit now checks ok."

Near Whitefield Rd, Pasadena, CA 91104
Francisco S.

Francisco S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Removed and replaced door, tested ops unit working as intended."

Near Bilton Way, San Gabriel, CA 91776
Francisco S.

Francisco S.

WASHER WHIRLPOOL WTW7500GW0 Checked unit found cracked lid on rear left corner this may cause intermittent door latch issues. Ordering part. Please RS cx upon part arrival.; ordrng 1 W11097645 (top)

Near San Pasqual St, Pasadena, CA 91107
Francisco S.

Francisco S.

DRYER MAYTAG MGDE500W1 "Checked unit found belt came off. Also found belt pulley. Removed and replaced dryer repair kit cleaned out unit. Tested ops unit working properly"

Near Oak Grove Dr, Los Angeles, CA 90041
Francisco S.

Francisco S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Cx stated unit is now leaking water under the sink. After further inspection found air gap obstruction. Cleared obstruction and ran unit. Unit no longer leaks. Also found air gap not installed properly. Advised cx to hire a licensed plumber to correct issue. Unit checks ok.

Near E Crary St, Pasadena, CA 91104
Francisco S.

Francisco S.

DRYER WHIRLPOOL WGD95HEXW0 "Checked unit found noise coming from center of unit. Removed and replaced dryer repair kit unit still making noise. Ordering motor and blower wheel to repair issue. RS upon parts arrival.; ordrng 1 279787 (motor) and 1 WPW10211915 (blower wheel), used 1 4392067 (DRYER REPAIR KIT) from stock"

Near N Chester Ave, Pasadena, CA 91106
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KBFO42FTX04 Checked unit found frozen defrost drain.

Near Boulder Rd, Altadena, CA 91001
Francisco S.

Francisco S.

REFRIGERATOR KITCHENAID KRSF505ESS01

Near W Carter Ave, Sierra Madre, CA 91024