Local Reviews
for Ethan
Powered by Fluid LOCALService Person Appears Very Knowledgeable
Bruce - Modesto, CA
Ethan needed less than two minutes to tell me that nothing was wrong with my dryer. The idiot light for the lint screen has no function other than to serve as a reminder to clean the lint screen. I rate the instruction manual for my machine as worthless. Ethan is a very patient, pleasant and polite serviceman.
Response from Appliance Repair Specialist:
Hello Bruce, Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Janet - Modesto, CA
Ethan is very knowledgeable and does his job well.
Response from Appliance Repair Specialist:
Hello Janet, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Not pleased with attitude of repair person ethan
Laura - Waterford, CA
There seemed to be a personality problem. When he left my house on the drive way he repeated wawawa my neighbor heard him and said I should contact you. The washing machine at this point is functioning with new parts that he insisted they didn’t need
Response from Appliance Repair Specialist:
Hello Laura, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Madison - Waterford, CA
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Ethan was very rude!
Navjit - Modesto, CA
Disappointing
Anna - Oakdale, CA
Fabulous, professional service, great customer service.
Lourdes - Modesto, CA
Ethan was kind, quick to assess the issue and quick to repair it. Very professional. Thank you, Ethan.
Great guy
TAHA - Clovis, CA
Response from Appliance Repair Specialist:
Hi Shukri, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ethan!
Kitchen appliances
HEEPEBRY - Fresno, CA
Kitchen aid appliances are very poor quality
Response from Appliance Repair Specialist:
Hi Irene, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Irene!
Carol
NELSON - Clovis, CA
Response from Appliance Repair Specialist:
Hi Carol, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. Way to go, Ethan! If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dorothy
WALDIE - Fresno, CA
Excellent
Response from Appliance Repair Specialist:
Hi Dorothy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ethan!
Kathy
BULLER - Fresno, CA
Ethan came within the established window time both times he was here. He was knowledgable regarding the dishwasher appliance repair and part necessary. I believe out of Ethan's control was it took one week for the part to be delivered and his returning to complete the repair. That was the only downside.
Response from Appliance Repair Specialist:
Hello Kathy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ethan!
Mrs
TERPOGOSYAN - Fresno, CA
Tech was good but appliances still not
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.
Mario
ABUHAMDEH - Fresno, CA
Service was great and on time!
Response from Appliance Repair Specialist:
We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed.
Michell
OVERMAN - Clovis, CA
Response from Appliance Repair Specialist:
We are so happy that you had a five star experience. Thank you for your business and taking the time to leave a review. Great Job Ethan!
Allan
OSTROW - Fresno, CA
The tech was a nice guy Fixed the problem quickly. But my frustration was with he did not show up in the four hour window. The company should have called me to let me know he would be late. I had things I had to do in the afternoon and I was put behind schedule. I wasn’t really happy about that!
Response from Appliance Repair Specialist:
Hello, Thank you for your feedback, as it is the only way that we can continue to improve. We have sent this information to multiple managers to help improve the process if needed. We appreciate your time and business and are sorry that you were kept waiting. If you would like to speak to anyone further please email service@ars.repair.
Ethan was wonderful
DHINDSA - Clovis, CA
$115 for what
MULLINAX - Fresno, CA
Overall Ethan is a super nice guy. However, to come over for $115 and not even test anything, just to look at the microwave and say the panel is out. I don’t know about that. At least test something that tells you the panel is the issue. Couldn’t there be some other way of diagnosing things. I can look at it too and say, yep that panels out, there’s no lights and no touch response, duh. Not worth $115, should have taken that money and put it towards a new front panel.
Excellent Service
SOUZA - Clovis, CA
Ethan S.
DRYER MAYTAG MEDB765FC0 Upon arriving to the customers home customer stated that the units door was not shutting properly found door catch to be bad replaced tested job complete; used 1 279570 (CATCH DOOR DRYER) from stock
Ethan S.
DRYER WHIRLPOOL MEDB835DW4 Upon arrival to the cx home Cx stated the the unit was turning off unit had restrictions in the vent I let the cx know he will have to contact the apt tp let them know they need to have it cleaned
Ethan S.
WASHER WHIRLPOOL WFW8740DW1 Upon arrival to the cx home Cx stated that the unit was not functioning found fault code for no inlet water customers valves were dirty cleaned them out tested unit unit checks good job complete
Ethan S.
FREEZER WHIRLPOOL WRX735SDHZ01 Upon arriving to the customers home customer stated that the unit door switch was not on sling and water and ice was not working found a spacer for your switch plates spacer tested unit unit checks good no issues job complete; used 1 WPW10221048 (SPACER) from stock
Ethan S.
REFRIGERATOR WHIRLPOOL WFG320M0BS3 Upon arriving to the customers home customer stated that the unit was not functioning said flame would not turn on when turning on valve found orifices to needing to be changed changed orifices tested unit unit checks good job complete
Ethan S.
DRYER MAYTAG MEDB765FW Customer stated unit was making funny noise found dryer repair kit to be bad replaced tested job complete; used 1 4392067 (DRYER REPAIR KIT) from stock
Ethan S.
DISHWASHER WHIRLPOOL WDF540PADW0 On arrival found wiring harness to be burned to control needing to order wiring harness; ordrng 1 W10566921 (harns-wire)
Ethan S.
MICROWAVE JENN-AIR JMW2427DS01 Upon arrival to the cx home. Cx stated that the unit was not working at all the unit has stuck key f2e1 unit is going to need a new ui job needs more work; ordrng 1 W11236900 (CNTRL )
Ethan S.
WASHER WHIRLPOOL WTW8500DC5 Upon arriving to the customers home customer stated that the unit would not put water in the unit found water valves to be shorter than ordering new water valve; ordrng 1 W11165546 (VALVE )
Ethan S.
DISHWASHER MAYTAG MDB8979SFZ2 Replaced parts job complete
Ethan S.
DRYER MAYTAG MED5500FC0 Cx stated that the units check lint screen was flashing and he had never seen before I let cx know that the light was a indicator light that flashes that is nominal operation
Ethan S.
WASHER WHIRLPOOL MVWB835DW4 Customer stated on arrival of it they replaced unit
Ethan S.
DISHWASHER KITCHENAID KDFE104DWH3 Replace pump tested unit unit checks good job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRSA15SNHZ Upon arriving to the customers home customer stated that the unit had foam residue..I let her know that is from the manufacturing process I let customer know unfortunately there’s nothing I can do for her if there’s any questions or concerns she can contact whirlpool customer care job complete
Ethan S.
FREEZER WHIRLPOOL WRX986SIHZ00 Replaced parts tested unit unit checked good job complete
Ethan S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced parts tested job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRS322FDAM Replaced parts tested unit unit checked good job complete
Ethan S.
LAUNDRY MAYTAG MVWC565FW Upon arriving to the customers home customer stated unit would not wash found water valves to be clogged cleaned out water valves tested unit unit checks good job complete
Ethan S.
COOKTOP WHIRLPOOL KCGS556ESS02 Upon arriving to the customers home customer stated he smell gas coming from the unit found a pinhole leak on manifold customer receive unit like that from appliance liquidators he’s going to try to contact him to replace the unit if not customers going to get unit repair job complete
Ethan S.
DISHWASHER WHIRLPOOL WDF520PADW7 l arriving to the customers home customer stated that the unit was not clipping on properly to the rec support customer was not installing properly reinstalled for customer tested unit unit checks good job complete
Ethan S.
M/W OTR WHIRLPOOL WMH31017HS2 Upon arrival the cx home Cx stated that the unit would not cook at all took unit apart found mag cap to be bad needing to order parts job needs more work; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)
Ethan S.
FREEZER WHIRLPOOL WRX986SIHZ00 upon arriving to the customers home customer stated that the unit was not cooling in the freezer compartment found by metal be frost not to be owning out properly ordrng 1 W11032800 (motor-evap)
Ethan S.
REFRIGERATOR WHIRLPOOL WRS322FDAM Upon arriving to the customers home customer stated that the units lights were not functioning found LED lights to be bad needing to replace; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Ethan S.
REFRIGERATOR KITCHENAID KRMF606ESS 7724864238 Scott call arriving to the customers home customer stated that the unit was not cooling found unit to be completely dead tested inverter box inverter box and compressor getting 120 V checked dc voltage to the inverter box was getting proper DC voltage ordering inverter box and compressor; ordrng 1 W10832994 (compressor) and 1 W11087200 (invrtr-box)
Ethan S.
REFIRGERATOR KENMORE 253.5533361
Ethan S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced door tested job complete
Ethan S.
WASHER WHIRLPOOL WTW4910XQ0
Ethan S.
REFRIGERATOR WHIRLPOOL WRS325FDAM4 Upon arriving to the customers home customer stated that the unit was leaking water found that the water filter was not put in properly removed and replaced water filter checked housing for cracks no housing which were cracked job is complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Upon arriving to the customers home customer stated that the icemaker had condensation on it found door gasket not to be sealing properly re-sealed door gasket testing unit job complete
Ethan S.
FREEZER WHIRLPOOL WZF34X18DW On arriving to the customers home customer stated that the unit was not ceiling found door gasket to be bad replaced tested job complete; used 1 W10856583 (Door) from stock
Ethan S.
DISHWASHER JENN-AIR JDB9600CWS0 Replace pump tested job
Ethan S.
WASHER WHIRLPOOL WTW7500GC2
Ethan S.
REFRIGERATOR KITCHENAID KSC24C8EYY01
Ethan S.
WASHER WHIRLPOOL GHW9300PW4 Upon arriving to the customers home customer stated that the unit was not functioning put unit into diagnostics found no stores fault codes from hot water valve to be sticking replace a valve tested unit unit checks good job complete; used 1 WP8182862 (VALVE ) from stock
Ethan S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ Upon arriving to the customers home customer stated that unit lights were flickering inside the unit I could not duplicate the issue while I was in the home I let customer know nothing I can do at this point because I don’t know what to check for as of now unit is functioning properly
Ethan S.
REFRIGERATOR WHIRLPOOL WRR56X18FW 772485687 butch Per riving to the customers home customer stated the unit was still not cooling contact a whirlpool track line text stated that I needed to redo filter dryer on unit and blue refrigerant through high and low side job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRF555SDHW00
Ethan S.
OVEN KITCHENAID KODE500EBS02 7724849086Upon arriving to the customers home customer stated that the unit popped up with the f231 fault code contact a whirl pool about issue text Bruce had me measure cavity of unit cavity unit is measured out properly tech wanted me to order a new user interface fresh from the new stock;
Ethan S.
DISHWASHER KITCHENAID KDFE104DWH3
Ethan S.
DISHWASHER MAYTAG MDB8979SFZ2 Upon arriving to the customers home before installing sensor unit had water in it now customers unit will not drain drain pump is not functioning needing to re-order drain pump