Local Reviews
for Ethan
Powered by Fluid LOCALAwesome service!
James - Riverbank, CA
Fast and excellent service!
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Friendly guy
Deborah - Oakdale, CA
It took many visits and missed appointments but I’m hoping it is working right now!
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Mable - Riverbank, CA
Eden, my repair specialist, rated a 5 with me. He informed me of the problem and how I can easily fix it myself I encounter it again. He has a pleasing personality and very easy to talk to.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Ethan was very professional and provided me the information I needed to go forward with my issue.
Durham - Modesto, CA
There was a problem with my scheduled service date and time. The repairman came on the wrong day and he said he did not receive the information that my service date and time had been rescheduled. I was on my way out when he arrived. I was not impressed with this company's staff to let something like this happen.....
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service
John - Salida, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are more than happy that you had a pleasant experience. Thank you for your time and business.
Not so awesome.
Cathie - Modesto, CA
Service employee didn't listen to me. Asked if I had a warranty on product. I said "no." He made call and found out I didn't have a warranty in force and acted peeved! I told him I said "no." He just mumbled.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
James - Riverbank, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Seemed knowledgeable
Marion - Ripon, CA
Checked temp in fridge and freezer. Gave us information on how it should run.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Satisfied
Melissa - Manteca, CA
Great communication scheduling the appointment. The repairman completed the job much faster than I expected, was friendly and knowledgeable.
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Fixed quickly and correctly.
Kathleen - Modesto, CA
Ethan told me all of my options for the repair and then listened to my constraints and chose the best option for me but it was probably the most difficult for him! I appreciate that he listened to me!
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
marty
Marty - Ripon, CA
Repair guy is very nice and helpful but still not working properly
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Ethan was absolutely fantastic!
Liz - Modesto, CA
Ethan was absolutely fantastic! It was a great experience with a really nice guy who is very knowledgeable.
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Never recomend any one sorry
Raveen - Riverbank, CA
Bad experience with the teach he has no respect using F×××K You word in front of my daughter and my 5 yr old grand kid and my contractor he was not professional he digones in 3 minutes without the tools he suppose to use very bed
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300 or send an email to customerservice@ars.repair We appreciate your time and business.
Parts delay, but happy with service
Darla - Modesto, CA
Ten days from first call to repair due to parts delay. Luckily we have our old frig in the garage. Appointments cancelled twice at the last minute due to parts issues. Technician was professional.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Good customer service
Laverne - Riverbank, CA
Customer is good. The problem I have is that the tech is unable to remedy the issues with the ice machine in the refrigerator due to poor engineering of the product. Ice comes out without being dispensed and using crush ice feature caused the area to ice up and not dispense any ice. Not happy with the product because of these issues.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Took forever to approve repair
Kevin - Oakdale, CA
Ethan the repair guy was great. Did everything he could to help me out. But from the time he came out to check on the Dishwasher until he came back with a part was over two and half weeks. The repair would not get approved. It took calling the company multiple times as well as a call to Best Buy to get the repair going. Then Ethan was sent out with the wrong part and had to come again 5 days later. Again, Ethan was great, but the repair did not go well at all.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Ethan was absolutely the best!
Amanda - Ripon, CA
Ethan was on time, knowledge, efficient and very helpful. Ethan was so thankful that he was able to fix my washer without any issues at all!
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Replaced defective refrigerator door sealer
Kingsley - Ripon, CA
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Brian/michelle - Ripon, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience with our company. We appreciate you taking the time to review your service with us! Thank you for your time and business.
Great service and very polite
Linda - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Ethan provided great service.
Rosanne - Waterford, CA
Response from Appliance Repair Specialist:
Thank you for the great review we are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service , professional answered questions
Kim - Modesto, CA
Would recommend this company
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thank you very much for your time and business.
Great Service
Linda - Modesto, CA
Ethan was very knowledgeable explained what was going on with my fridge while addressing the issue (ice machine stopped working) thank u !!!
Not fixed
Joanne - Modesto, CA
Took too many times (4) trying to figure out how to fix. Dishwasher worked but had an add salt light on even though it was full. Now the dishwasher isn’t working. It wasn’t hooked back up properly after last part install. We are going to need service again because of this. Also, tech never showed during time slot we were given.
Very professional.
Steve - Ripon, CA
Ethan S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced parts tested unit unit checked good job complete
Ethan S.
WASHER MAYTAG MVWB765FW1 Customer stated unit was not spinning put unit into diagnostics found Stewart fault code for overloading instructed customer on how to load and operator unit tested job complete
Ethan S.
WASHER MAYTAG MVWC565FW1 "Found control locked out. Rebooted control, ran calibration cycle, passed. Ran diagnostics cycle, passed. Operating as designed. Job Cmpltd"
Ethan S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer stated icemaker was not functioning icemaker had proper voltage was not functioning found icemaker bad replaced tested job complete; used 1 W10882923 (ICEMAKER) from stock
Ethan S.
WASHER WHIRLPOOL WTW8900BC0 Replaced parts tested unit unit checked good job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 7725807521 sealed cabinetry around unit with silicone tested job complete
Ethan S.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced parts tested unit unit checked good job complete
Ethan S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced part tested unit unit checked good job complete
Ethan S.
RANGE WHIRLPOOL WFG525S0HS1 Replaced parts tested unit unit checked good job complete
Ethan S.
REFRIGERATOR KITCHENAID KRMF606ESS Replace dryer tested unit unit tested good with no issues job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Customer stated icemaker was not functioning found icemaker to be bad replaced tested job complete; used 1 W11294907 (ICE MAKER ) from stock
Ethan S.
DRYER WHIRLPOOL WED49STBW1 Customer stated unit would run but will not heat found wall outlet not to be getting correct voltage unit was getting 120 V but would not get to 40 across line 1 and line to let customer know he will need to contact electrician jobs complete
Ethan S.
REFRIGERATOR MAYTAG MFF2558VEB3 Found ice maker to be bad on unit needing to order ice maker was getting 120v but was not functioning ; ordrng 1 D7824706Q (ice maker)
Ethan S.
REFIRGERATOR WHIRLPOOL WDF520PADM7 Customer stated unit was not drying put unit into diagnostics found no stored fault codes customer was not using rinse aid did let customer know she will need to use rinse aid to help her dishes dry instructed customer on using care job complete
Ethan S.
N/A N/A DU915PWPQ0 Found unit to be getting proper voltage to cntrl but unit would not respond unit is unrepairable job is complete
Ethan S.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 Replaced door tested unit unit checked good
Ethan S.
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Customer stated unit was making funny noise found bad dampener replaced tested job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Customer stated unit was not cooling found for thermistor fresh side compartment need to be replaced Job needs more work let customer know he will need to deice his unit; ordrng 1 W10902214 (thermistor)
Ethan S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated unit was not cooling found evaporator frozen overall ice needing to order thermostat let customer know he will need to deice his unit for 24 to 36 hours; ordrng 1 W10902214 (thermistor)
Ethan S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF Customer is going to contact Frigidaire about lemon law job is complete
Ethan S.
WASHER MAYTAG MVWX655DW0 Replaced parts tested unit unit checked good job complete
Ethan S.
RANGE FRIGIDAIRE CRGE3455TW Replaced parts tested unit unit checked good job complete
Ethan S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the unit was dripping condensation from icebox heading to order adapter kit and heater ; rqstng P&A on 1 W10577411 (heater) and 1 W10846539 (evaporator fan blade) and 1 W10864519 (adapter)
Ethan S.
REFRIGERATOR WHIRLPOOL GI7FVCXWQ01 Replaced parts tested unit unit checked good job complete
Ethan S.
COOKTOP JENN-AIR JGD3430WB00 Replaced al parts tested unit unit checked good job complete
Ethan S.
WASHER WHIRLPOOL WTW8040DW0 Replaced parts tested unit unit checked good job complete
Ethan S.
LAUNDRY WHIRLPOOL WTW5000DW2 Cx stated that the unit was was not functioning found cx unit to be off balance do to being in garage ran diagnostics found stored fault code f7E6 leveled unit and clear codes ran self diagnostics units good job complete
Ethan S.
WASHER WHIRLPOOL WTW8900BC0 Replaced parts tested unit unit checked good job complete
Ethan S.
WASHER WHIRLPOOL WTW8040DW0 Went to install parts could not get agitator plate off of shaft it was seized on had to break wash plate to get off needing to order spanner nut and wash plate; ordrng 1 W10775188 (washplate) and 1 W10909670 (nut-spaner)
Ethan S.
REFRIGERATOR KITCHEN AID WRS571CIDM02 Customer stated that the units was making noise like clicking sound bad diffuser needing to order diffuser; ordrng 1 W11164593 (diffuser)
Ethan S.
RANGE FRIGIDAIRE CRGE3455TW 82919979 unit had f10 code reading hi temp. Temp prob check out good at 1.1k ohms needing main board ; ordrng 1 316455410 (clock/timer)
Ethan S.
DRYER MAYTAG MEDB835DW4 Replaced latch tested job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 upon arrival to the cx home Cx stated the led lights are not working found lights not working replaced lights tested unit unit checked good job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced fan and cntrl tested unit unit checked good job complete
Ethan S.
REFRIGERATOR WHIRLPOOL GI7FVCXWQ01 Fan that was ordered was incorrect re-ordering proper fan for unit; ordrng 1 W10281584 (motor evaporator)
Ethan S.
REFRIGERATOR FRIGIDAIRE LGHX2636TF Customer stated unit would not functional found customers control locked unlocked unit tested unit unit checks good with no issues did you let customer know how to operate unit unit checks good job complete
Ethan S.
REFRIGERATOR MAYTAG MSD2550VEW01 Replaced motor tested unit test failed contacted whirlpool techline they informed me that the unit will need a new a new door but the door is discontinued unit is unreliable W10171425 door that is no longer available
Ethan S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced all parts tested unit unit checked good job complete
Ethan S.
DRYER MAYTAG MGDC465HW0 Customer stated that the unit was not drying use dryer test kit tested unit is not getting proper airflow customer will need to contact professional to get unit clean
Ethan S.
WASHER MAYTAG MVWC565FW1 Customer stated unit was loud found unit to be functioning as designed tested all functions of unit unit checked out good let customer know these new units are a little loud job is complete