Local Reviews
for Ethan
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TAHA - Clovis, CA
Response from Appliance Repair Specialist:
Hi Shukri, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ethan!
Kitchen appliances
HEEPEBRY - Fresno, CA
Kitchen aid appliances are very poor quality
Response from Appliance Repair Specialist:
Hi Irene, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Irene!
Carol
NELSON - Clovis, CA
Response from Appliance Repair Specialist:
Hi Carol, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. Way to go, Ethan! If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dorothy
WALDIE - Fresno, CA
Excellent
Response from Appliance Repair Specialist:
Hi Dorothy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ethan!
Kathy
BULLER - Fresno, CA
Ethan came within the established window time both times he was here. He was knowledgable regarding the dishwasher appliance repair and part necessary. I believe out of Ethan's control was it took one week for the part to be delivered and his returning to complete the repair. That was the only downside.
Response from Appliance Repair Specialist:
Hello Kathy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Ethan!
Mrs
TERPOGOSYAN - Fresno, CA
Tech was good but appliances still not
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.
Mario
ABUHAMDEH - Fresno, CA
Service was great and on time!
Response from Appliance Repair Specialist:
We appreciate you taking the time to leave a positive review! Thank you for your business. We look forward to working with you again when needed.
Michell
OVERMAN - Clovis, CA
Response from Appliance Repair Specialist:
We are so happy that you had a five star experience. Thank you for your business and taking the time to leave a review. Great Job Ethan!
Allan
OSTROW - Fresno, CA
The tech was a nice guy Fixed the problem quickly. But my frustration was with he did not show up in the four hour window. The company should have called me to let me know he would be late. I had things I had to do in the afternoon and I was put behind schedule. I wasn’t really happy about that!
Response from Appliance Repair Specialist:
Hello, Thank you for your feedback, as it is the only way that we can continue to improve. We have sent this information to multiple managers to help improve the process if needed. We appreciate your time and business and are sorry that you were kept waiting. If you would like to speak to anyone further please email service@ars.repair.
Ethan was wonderful
DHINDSA - Clovis, CA
$115 for what
MULLINAX - Fresno, CA
Overall Ethan is a super nice guy. However, to come over for $115 and not even test anything, just to look at the microwave and say the panel is out. I don’t know about that. At least test something that tells you the panel is the issue. Couldn’t there be some other way of diagnosing things. I can look at it too and say, yep that panels out, there’s no lights and no touch response, duh. Not worth $115, should have taken that money and put it towards a new front panel.
Excellent Service
SOUZA - Clovis, CA
Ethan S.
WHIRLPOOL DRYER CAW9244BW0 Onriving to customers home found suspension rods to be bad replaced tested job complete
Ethan S.
WHIRLPOOL WASHER WTW5000DW1 Upon arriving to the customers who is down that the customers unit needs a new control and latch replaced tested job complete; Job Cmpltd,
Ethan S.
WHIRLPOOL REFRIGERATOR WRF990SLAM Or ding parts; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire), Replaced parts job complete ; Job Cmpltd
Ethan S.
FRIGIDAIRE REFRIGERATOR LGHT2137NF4 Upon riving at a customers home customer stated that the unit was not making ice tried to cycle icemaker ice maker would cycle but will not dispense any water into molds unit needs icemaker Replaced ice maker tested unit unit checks good job complete; Job Complete
Ethan S.
KITCHENAID MICROWAVE KEMS378SWH05 Upon arriving to the customers home customer stated that the universe still doing the same thing and she wanted to get unit replaced found convect fan motor to be bad part that was sent was incorrect needing to order correct part; ordrng 1 4375418 (fan) and 1 W10909479 (support) and 1 W10920268 (mtr-convct) upon arriving to the customers home the retaining clip that got sent from parts distributor is not working meeting is to contact parts distributor on or about fix of unit; Part will not work needing to contact parts distributor; Job Cmpltd
Ethan S.
frigidaire refrigerator FFTR2021TW1 Upon riving get a customers home customer stated that the unit was not cooling properly found evaporator fan motor to be bad needing to order and replace a job needs more work; ordrng 1 242077702 (motor), Job complete
Ethan S.
MAYTAG DRYER MGD9700SB0 Find arriving to the customers home customer said unit was making the noise pool cover off fan blower found women’s pantyhose and dollar bills remove tested job complete; Job Complete
Ethan S.
WHIRLPOOL FREEZER I’m arriving to the customers home customer stated that you had ice in the bottom freezer found two drain needed to be replaced replaced to bring tested unit unit checks good job complete
Ethan S.
WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Upon arriving in the customers home replace water filter EDR1RXD1 (WATER FILTER) tested unit unit checks good job complete.
Ethan S.
whirlpool refrigerator WRF535SWHZ01 Upon arriving at the customers home customer stated that the unit was broken found for them to be broke replaced WPW10329866 (FRAME), tested job completed.
Ethan S.
whirlpool dryer WED928ESW0 Upon arriving to the customers home customer stated that there was a dent replace top on dryer also found that the customers moisture bars were not functioning due to harness wire being bad meaning to order harness wire; ordrng 1 WPW10298258 (harns-wire), Replace part tested unit job complete.
Ethan S.
kitchenaid refrigerator KRFC704FSS00 Upon arriving to the customers home customer stated that the unit was not making ice found unit evaporator be frozen over with ice contact a whirl pool tech line they told me that I needed to test control on test 128 which I did control had 600 that’s updated control; ordrng 1 W11167902 (COVER),Replaced all parts tested unit job complete; Job Completed.
Ethan S.
whirlpool washer WED6600VW0 Upon arriving to the customers home and found that the customers unit was not functioning had a F1 code meeting new control customer did not want to spend that amount of money to fixing it he rather just purchased a new job complete.
Ethan S.
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 Upon arriving to customers home customer stated the unit was not cooling properly found one of the shelves blocking evaporator vent it was not allowing unit to cool properly causing evaporator to freeze over as well let customer know to deice unit 24 to 36 hours unit will be good to work job complete
Ethan S.
WHIRLPOOL REFRIGERATOR PBF1951HEW Upon arriving to the customers home from customers unit is in need of a sealed system repair customer did not want to spend the money on repair she would just rather go purchase a new unit job is complete
Ethan S.
WHIRLPOOL WASHER WFW75HEFW On arriving to the customers home customer stated that the unit was not functioning properly put unit into diagnostics and found unit to have fault codes for off-balance load over load Code and over suds instructed customer on unit and how much soap to use job is complete; Job completed
Ethan S.
WHIRLPOOL DISHWASHER WDT710PAYM6 Upon arriving to customers home customer stated that the spray arm Head broke off which it did replaced tested job complete
Ethan S.
frigidaire refrigerator SHP865WF Upon arriving to the customer home customer stated that unit would not drain or add water I did find that the units float“switch was stuck fix float switch tested unit unit checks good job complete; Job Cmpltd, 6N
Ethan S.
whirlpool range WFG515S0EB1 Upon arriving to the customers home customer stated the burners intermittently working replace burner tested unit unit checks good job complete; Job Cmpltd,
Ethan S.
maytag washer MVWC425BW Upon arriving to the customers home put unit into diagnostics unit did not have any fault codes tested all functions of unit unit checked out good properly with no issues unit is draining properly as design job is complete
Ethan S.
whirlpool oven WOS92EC0AS04 The oven door gasket was found to be bad replaced tested job complete used WPW10282960 (GASKET-OVN)
Ethan S.
whirlpool dishwasher KDFE104DBL5 door gasket did come out reinstalled tested test checked dog job complete ; Job Cmpltd,
Ethan S.
Upon arriving to the customers home customer stated that the unit would not drive it would turn on tested wall outlet found at the wall did not have 240 V I did let customer know that the unit will run but will not heat if it does not have correct voltage is needing to contact electrician job is complete; Job Cmpltd
Ethan S.
whirlpool washer WTW8900BC Upon arriving to the customers home customer stated that the unit was wobbly and not on balance customers unit is balanced properly and level the customer is just overloading unit and making unit work extra hard and slamming against the other unit the suspension rods are perfectly fine nothing is wrong with suspension rods needing to document with trade partners on proper.
Ethan S.
whirlpool dryer WED8900BC Upon arriving to the customers home customer stated that the dryer was making a noise I did not find any noise whatsoever on unit checked unit thoroughly customer is did have a load of laundry inside of unit when I got there unit cycled for about 45 minutes and I did not hear noise unit functioning properly I did install dryer repair kit because Will was a little worn out job complete; used 1 4392067 (DRYER REPAIR KIT)
Ethan S.
KITCHENAID MICROWAVE KOCE500EBS06 Upon arriving to the customers home customer stated that the unit was functioning and working properly there was nothing wrong with the unit besides when she was cooking a pie dropped in the middle of the oven and she said she did wipe it clean but did not completely scrape it out there for when she Put the unit into self cleaning baked into the cabinetry of the unit unit is a cosmetic issue job is complete
Ethan S.
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Upon arriving to the customers home customer stated that everything in the back of the unit was getting colder temperatures inside of unit were freezing found dampener door was working properly needing to order thermistor and jazz board for unit job needs more work; ordrng 1 W11131391 (harns-wire) and 1 WPW10503278 (refer elect cont brd), pon arriving to the customers home replace parts tested unit unit checks good job complete.
Ethan S.
WHIRLPOOL DRYER WED49STBW1 Upon arriving at the customers home customer stated that the unit was drying but not drying properly checked air venting into venting was getting proper airflow found customers element was not heating all the way replace with new element tested unit checks good job complete; used 1 279838 (ELEMENT)
Ethan S.
WHIRLPOOL RANGE WFG515S0EB1 Upon arriving to the customer some customer stated that the burner was intermittently working I did find a date that it was bad. Upon riving to the customers home replace burners tested unit unit checks good job complete; Job COMPLETE
Ethan S.
KITCHENAID DISHWASHER KDTE104ESS4 On arriving to the customers home customer stated that the unit was not draining found drain pump and sump assembly to be bad replaced tested with no leaks job is complete; Job COMPLETED.
Ethan S.
roper washer RTW4516FW2 Upon arriving to the customers home customer stated that the unit would not drain out properly from the customers unit to have off-balance load and over suds referred customer to his using care guide also sold him how to operate and use his unit job is complete
Ethan S.
maytag oven Upon arriving to the customers home customer stated that a little ball of flame came out of office on broil contact the whirlpool techline whirlpool said I had to do with airflow was opening the door they said you didn’t want cause no harm to the customer or the unit and the unit is functionable and working properly job is complete
Ethan S.
KITCHENAID REFRIGERATOR KFIS29BBMS03 On arriving to the customers home customer stated that the unit was freezing in fresh food compartment again needing to order proper their going to need to be rescheduled to August 16; ordrng 1 W10902214 (thermistor), Upon arriving to the customer home replace parts tested unit unit test good job complete; Job Cmpltd.
Ethan S.
jennair refrigerator JS42NXFXDW10 Upon arriving to the customers home customer stated that the bell arm broke replaced ice maker and Bell alarm due to Bell arm eyelet broke off as well job is complete. Used WP2304354 (ARM-SHUT) and WPW10277450 (ICEMAKER)
Ethan S.
whirlpool refrigerator WRF992FIFM00 Upon arriving to the customers home customer stated that the unit was not cooling customer does have extensive damage done to the unit both doors are not closing properly door is dented panel on top that covers all the wires and water lines is broken and Customer also stated when he move the unit outside he had to take all doors off once he moved unit outside of unit stopped cooling called Whirlpool tech line tech line did say that the unit was considered customer neglect and it’s up to customer care whether they determine that or not jobs complete;
Ethan S.
maytag dishwasher MDB4949SDM2 On arriving at a customers home, customer stated that the unit would not fill. his water tested fill valve fill valve does not coming out properly replaced fill valve tested unit unit checks good job complete no leaks; used 1 WPW10327249 (Valve)
Ethan S.
WHIRLPOOL WASHER WFW94HEXW0 Upon arriving to the customers home customer stated that the unit Was intermittent working. Customer unit needed a new controlling is face is her interface is discontinued. customer is going to buy a new unit
Ethan S.
KITCHENAID DISHWASHER KDTE104ESS4 Call riving to the customers home customer stated that the unit had rust inside of unit contact a whirlpool about issues or Paul told me the service pointer referred customer back to her you should care guide on how to clean unit and advise customer that the unit nothing in the unit will cause the rust itself has to be something to do with her water advise customer about using care
Ethan S.
whirlpool refrigerator WRX735SDHB00 On arriving at a customers home customer stated that the unit was not making ice chest and ice maker found icemaker to be getting proper voltage but icemaker was working intermittently switched our icemaker tested unit unit checks good job complete; used 1 WPW10300024 (ICEMAKER)
Ethan S.
whirlpool dishwasher KDFE104DBL5 Call arriving to the customers home customer stated that the unit was not getting water in fact did you know it was getting water which is not pumping tested pump found pumped to be getting correct voltage but was not operating needing to order new palm; ordrng 4 W10789434 (clamp)s and 1 WPW10605057 (pump and motor assy), Call arriving to the customers home customer stated that the unit was not getting water in fact did you know it was getting water which is not pumping tested pump found pumped to be getting correct voltage but was not operating needing to order new palm; ordrng 4 W10789434 (clamp)s and 1 WPW10605057 (pump and motor assy),