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Douglas P.


Local Reviews
for Douglas

Rated 4.8 out of 5 stars based on 13 customer reviews

Map of Atwater, CA

Awesome service




Great service from Douglas. Second time he’s been to my home first time was washer and now recently was dryer. Does a great job and answered all my questions👍🏻


Response from Appliance Repair Specialist:

Hi David, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Doug!


Map of Chowchilla, CA

Great service





Response from Appliance Repair Specialist:

Hi Skip, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Doug!


Map of Merced, CA

Jessie




Great customer service! Franklin fixed it in under 3 minutes.


Response from Appliance Repair Specialist:

Hi Jessie, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Doug!


Map of Merced, CA

Friendly and prompt




I was scheduled quickly, contacted a few times for confirmations as well as notified when the previous service call had concluded. Tech was friendly and professional, pricing was fair. Will call again if I have need.


Response from Appliance Repair Specialist:

Hi Daniel, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Doug!


Map of Chowchilla, CA

Greg




Excellent service


Response from Appliance Repair Specialist:

Hi Greg, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Doug!


Map of Atwater, CA

Douglas was great!




Customer service was a nightmare when it came to scheduling, however my technician is always friendly, empathetic, and knowledgeable. He’s courteous of my home, wipes his feet, cautious if something drops, and is very friendly. Hard to come by this day in age.


Response from Appliance Repair Specialist:

Hi Matthew, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Doug!


Map of Merced, CA

Quick and great service





Response from Appliance Repair Specialist:

Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Doug!


Map of Chowchilla, CA

Debbie




Great service


Response from Appliance Repair Specialist:

Hey Debbie, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Doug!


Map of Merced, CA

Very nice young man. Great service.





Map of Madera, CA

Tara




Awesome service in/out quickly.


Response from Appliance Repair Specialist:

Hi Tara, Thank you so much for the review. If there is any way we could have earned that fifth star, please let us know as your feedback is the only way we can continue to improve. We are happy that Doug could repair your appliance quickly. Thank you for your business.


Great service.




Very knowledgeable technician. Service is excellent!


Response from Appliance Repair Specialist:

Hello, Thank you for your review. We would love to hear how we could have made this four star into a five star as feedback is the only way we can continue to improve. We are glad to hear that you had great service and we appreciate your business. Great job Doug!


Jacqueline




Awesome


Knowledgeable, Engaging, Great Service





Douglas P.

Douglas P.

whirlpool refrigerator WRF535SMBW00 Removed and replaced door 12977864WQ (DOOR) and door gasket unit is sealing properly; Job Complete.

Near Peterson Creek Rd, Ahwahnee, CA 93601
Douglas P.

Douglas P.

WHIRLPOOL DISHWASHER WDF760SADB2 Called tech sr 7722958067 text me instead of the problem might be the water inlet valve not responding properly removed and replaced valve customer watch; Job complete.

Near Allred Rd, Mariposa, CA 95338
Douglas P.

Douglas P.

Near Marciel Ave, Madera, CA 93636
Douglas P.

Douglas P.

MAYTAG DRYER MVDC300VW0 Unit has a bad fuse removed and replaced fuser unit is working properly; used 1 WP3392519 (THERMAL FUSE)

Near S Lake St, Madera, CA 93638
Douglas P.

Douglas P.

WHIRLPOOL REFRIGERATOR WRT111SFDM03 Found unit to have bad start device removed replaced start device unit is now cooling properly; used 1 8201786 (START DEV)

Near W Lewis St, Madera, CA 93637
Douglas P.

Douglas P.

WHIRLPOOL REFRIGERATOR ED5KVEXVB00 Unit has filter dryer restriction; used 1 WPW10143759 (DRIER ASSY) Removed and replaced filter dryer pulled good vac -30 µm charge system with 5 ounces of refrigerant unit is cooling properly; used 1 WPW10143759 (DRIER ASSY)

Near Varden Dr, Madera, CA 93638
Douglas P.

Douglas P.

frigidaire refrigerator FFHS2611LBLA Unit has bad start device removed and replaced start device unit is working properly; used 1 297259515 (START DEV)

Near Orange Ave, Chowchilla, CA 93610
Douglas P.

Douglas P.

WHIRLPOOL DISHWASHER WDT720PADM3 Dishwasher has bad adjusters has multiple broken pieces need to replace adjusters; ordering 4 W11157085 (WHEEL UPPER) Removed and replaced all parts unit is working properly; Job Completed.

Near W 21st St, Merced, CA 95340
Douglas P.

Douglas P.

jennair icemaker JIM158XYRS2 ice plate only drops halfway down onto cut grid causing half of a sheet to melt and water to flow over the sheet and melt the rest of the ice tech line thinks there is a defect with the evaporator plate explain to tech line it looks like the cut plate and evap plate do not line up properly causing plate to get stuck refuring call to Andrew; ordrng 1 WPW10218037 (evaporator), call tech line no further steps unit is up for replacement; Job Completed.

Near Atwater Blvd, Atwater, CA 95301
Douglas P.

Douglas P.

whirlpool washer MVWB835DW0 Unit has a bad hot water valve removed replace valve unit is now working properly; used 1 W11165546 (VALVE)

Near Friant, CA 93626
Douglas P.

Douglas P.

FRIGIDAIRE REFRIGERATOR FFTR2021TS1 , Unit not cooling properly found unit to have a bad evaporator fan motor need to order parts; ordrng 1 242077702 (motor) Removed and replaced evaporator motor unit is cooling properly

Near Meridian Ave, Madera, CA 93636
Douglas P.

Douglas P.

whirlpool refrigerator MBR1956KES Control not responding properly control is out of date removed and replaced control WPW10503278 (CNTRL-ELEC) unit is cooling properly; Job Complete.

Near McKee Rd, Merced, CA 95340
Douglas P.

Douglas P.

whirlpool washer WTW5000DW1 Unit not spinning found unit to have a bad capacitor removed and replaced capacitor unit is working properly; used 1 W10804664 (CAPACITOR)

Near Village Cir Dr, Atwater, CA 95301
Douglas P.

Douglas P.

whirlpool washer WFW70HEBW Customer states unit would not drain checked unit unit is draining properly at this time advise customer service call is covered for 30 days customer to call back in if it malfunctioned again.

Near Bert Crane Rd, Atwater, CA 95301
Douglas P.

Douglas P.

ROPER WASHER RTW4516FW2 Units lid lock not engaging. Unit need lid lock; ordrng 1 W10838613 (lid lock assembly), Remove and replace lid lock unit is working properly; Job Complete.

Near Dwight Way, Livingston, CA 95334
Douglas P.

Douglas P.

WHIRLPOOL DRYER MEDB400VQ0 Found thermal fuse to be popped. Also heater Doesn’t have a good continuity. blower housing very loudwhen unit is spinning ; ordrng 1 WP3390719 (fuse-thrml) and 1 WP8544739 (pulley-mtr) and 1 WP8544771 (element) and 1 WPW10256512 (housing), Removed and replaced all parts unit is functioning properly.

Near E Minnesota Ave, Turlock, CA 95382
Douglas P.

Douglas P.

whirlpool refrigerator WRX735SDHZ00 Unit is malfunctioning again called tech line Sr 7722805593. Tech line advise me it could be the solar from the house turned solar off to house unit still malfunctions need to re-order controls again; ordrng 1 W11043015 (panel-ui) and 1 W11043763 (cntrl-elec), Removed and replaced ice maker control and panel userface unit is working properly.

Near Robertson Blvd, Chowchilla, CA 93610
Douglas P.

Douglas P.

WHIRLPOOL WASHER WTW7040DW1 Found gearcase to be leaking oil. Unit needs gearcase; ordrng 1 W10811956 (drum assy) Removed and replaced gear case is working properly; Job Completed.

Near San Jose Ave, Madera, CA 93637
Douglas P.

Douglas P.

FRIGIDAIRE REFRIGERATOR LGHB2867PF0 Door not closing properly door rails not sliding properly also icemaker will not cycle need to replace both; ordrng 1 241894223 (slide assembly) and 1 241894224 (slide assembly) and 1 5303918493 (freezer ice maker),Removed and replaced door rails and icemaker unit working.

Near Rd 36, Madera, CA 93636
Douglas P.

Douglas P.

WHIRLPOOL DISHWASHER WDF520PADB0 unit not drying dishes found unit had a cold waster causeing heater shut off and no jet dry put unit into diagnostics found heater was working advise customer on proper use and care; Job Complete

Near Rd 38, Madera, CA 93636
Douglas P.

Douglas P.

whirlpool refrigerator KFIS29BBMS00 Removed and replaced thermistors unit cooling

Near Bella Vista St, Chowchilla, CA 93610
Douglas P.

Douglas P.

frigidaire refrigerator FFHS2611LBLA Unit has bad start device removed and replaced start device unit is working properly; used 1 297259515 (START DEV)

Near Orange Ave, Chowchilla, CA 93610
Douglas P.

Douglas P.

whirlpool refrigerator WRX988SIBM03 Unit stops cooling randomly control malfunctioning need to replace ; ordrng 1 W10843055 (cntrl-elec), R/r main control unit work properly ; Job Complete

Near Travertine Way, Atwater, CA 95301
Douglas P.

Douglas P.

jennair oven JJW8530CAW Unit has F4 error code temp sensor is no good need to replace; ordrng 1 12001656 (sensor,ovn),, Installed new oven sensor turning down unit headed to 350 and continue to heat unit then coded F5 unit needs new main control main control is discontinued referring customer back to American home Shield; Job Completed

Near John Albert Dr, Madera, CA 93636
Douglas P.

Douglas P.

ge washer GTW460ASJWW Removed and replaced water valve unit is working properly no leaks; Job Completed

Near Marciel Ave, Madera, CA 93636
Douglas P.

Douglas P.

WHIRLPOOL REFRIGERATOR MEDB835DW3 Removed and replaced thermistor shortened exhaust line also boosted drying performance by 15% unit is working properly advise customer exhaust line should be clean; Job Complete

Near Avenue 13, Madera, CA 93636
Douglas P.

Douglas P.

whirlpool refrigerator WFG505M0BS3 Unit getting to hot on door unit needs door insulation; ordrng 1 W11025151 (insulation) Sr 7722905035 Call tech line spoke with techline about outside of unit getting so hot tech line had me check temperatures found unit was in all acceptable ranges unit is working properly added insulation strip to door behind handle unit is working properly; Job Cmpltd

Near S Timberline Dr, Madera, CA 93637
Douglas P.

Douglas P.

FRIGIDAIRE REFRIGERATOR FFSS2315TS0 Unit has bad auger motor Removed and replaced auger motor unit working properly; Job Complete

Near Arrow, Bass Lake, CA 93604
Douglas P.

Douglas P.

whirlpool cooktop G7CE3635XB01 Keep warm element not heating found switch and element to of shorted out removed and replaced WPW10245539 (ELMNT-SURF) W11106342 (switch) unit is working properly; Job Complete

Near Rd 632, Oakhurst, CA 93644
Douglas P.

Douglas P.

maytag dryer MGDX655DW2 Found unit to have bad wheels removed and replaced with dryer repair kit 4392067 (DRYER REPAIR KIT) unit is now working properly; Job Completed.

Near E Gerard Ave, Merced, CA 95341
Douglas P.

Douglas P.

maytag washer MVWX655DW1 Unit shaking found unit was off level. leveled unit unit is working properly. Also advise customer on proper use and care; Job Completed.

Near E Gerard Ave, Merced, CA 95341
Douglas P.

Douglas P.

whirlpool refrigerator WFG320M0BS3 Found unit to have broken door when unboxing unit removed and replaced all parts unit is working properly; Job Complete. WPW10481433 (NAMEPLATE) WPW10535767 (GLASS-DOOR) W10894054 (handle)

Near King St, Delhi, CA 95315
Douglas P.

Douglas P.

whirlpool refrigerator WRS571CIHZ01 Unit freezing in fresh food found thermistor is not reading temperature properly need to replace ; ordrng 1 W10316760 (thermistor), Removed and replaced thermistor unit cooling; Job Completed.

Near Kenneth Way, Delhi, CA 95315
Douglas P.

Douglas P.

WHIRLPOOL WASHER CAE2743BQ0 Unit making grinding noise found pulley to have worn out underneath causing it to wobble and contact belt protector causing noise need to order parts; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) Install drive pulley and belt unit is working properly; Job Completed.

Near N 6th St, Chowchilla, CA 93610
Douglas P.

Douglas P.

whirlpool refrigerator KSSC42QMS01 Unit is not cooling properly remove back panel found unit to have filter dryer restriction need to replace filter dryer also Unit has a bad door gasket gasket is torn. Will be using filter dryer from stock; ordrng 1 WP2266902 (gasket-fip), replaced door gasket and removed and replaced filter dryer pulled good vac to -30 microns Charged system with r134 unit is cooling down properly ; used 1 WPW10143759 (DRIER ASSY)

Near El Caminito Ct, Chowchilla, CA 93610
Douglas P.

Douglas P.

whirlpool refrigerator WRF767SDEM01 Found thermistor needed to be moved to updated location per service pointer relocate thermistor tested thermisters both are in range unit is now cooling properly.

Near Grove Pl, Madera, CA 93636
Douglas P.

Douglas P.

maytag washer MVWX655DW1 Customer states unit not cleaning properly will not text sweat stains out of white clothing found customer was using four times the amount of soap needed for unit had customer just soap to proper amount customer to watch customer is not happy with unit performance advise customer on proper use and care; Job Completed.

Near Patty Dr, Merced, CA 95341
Douglas P.

Douglas P.

MAYTAG DRYER MEDX655DW1 Unit not drying clothes all the way on first cycle on running on time dry check temperatures at exhaust found temps are getting too low in between cycle need to order thermostat; ordrng 1 WP8318268 (thrmst-fix) Replace thermostat unit is heating properly; Job Completed.

Near Secretariat Dr, Atwater, CA 95301
Douglas P.

Douglas P.

whirlpool microwave YWMH76719CS0 Unit has bad door monitor switch removed and replaced switch unit is working properly; used 1 W10727360 (MICROSWITCH)

Near Liberty Ct, Turlock, CA 95382
Douglas P.

Douglas P.

maytag dryer MVWX655DW1 Unit had long drain and long fill codes. Found valve not to be working. Drain pump not moving water efficiently. Gearcase is leaking oil. Control wouldn’t run diagnostics ; ordrng 1 W10721967 (drive pulley) and 1 W10876600 (drain pump) and 1 W11035751 (gearcase) and 1 W11116592 (cntrl-elec) and 1 W11127357 (housing), Found unit to have a bad drive pulley removed and replaced pulley unit is now working properly; Job Completed.

Near Washington Blvd, Livingston, CA 95334