Local Reviews
for Dane
Powered by Fluid LOCALGreat service
Maria - Bakersfield, CA
Fast, experienced and great customer service.
Excellent job . He knew what he was doing
Jas - Bakersfield, CA
Very good service
Service was satisfactory but still haven't received an invoice for the service as per tech's promise. He said it would be emailed to me. Where is it?
Joseph - Bakersfield, CA
I'm still waiting for an invoice for the amount that was put on my credit card. I would appreciate a response as soon as possible regarding the amount that was charged for this service. Thank You! J. Rhett Wyatt 3120 Olympic Dr. Bakersfield, Ca.
Response from Appliance Repair Specialist:
Hello Joseph! Thanks for the kind words and the time you've taken to leave a comment. We have emailed you a copy of your invoice.
Great
Reyes - Bakersfield, CA
A plus very good repair man
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide awesome service and we appreciate your time and business
Good
Cecilio - Bakersfield, CA
9
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Very knowledgeable and great service
Richard - Bakersfield, CA
SM
Staci - Bakersfield, CA
They fixed my washer in one week as promised He left his trash (box & old kit) on my counter for me to discard which I was no happy about
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Thomas
Thomas - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Friendly service
John - Bakersfield, CA
Nice guy, did the repairs quick.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Prompt, professional
Richard - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great review, we appreciate your time and business.
Great service
David - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Fast and friendly
David - Bakersfield, CA
Dane was fast and friendly and Appliance Repair Specialists maintained great communication throughout the process.
Excellent Service
Gary/joan - Taft, CA
Very timely and knowledgeable job!
Total CROOKS
Blaze - Bakersfield, CA
Courteous service
Kimberly - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service and successfully repaired issue!
Dustin - Bakersfield, CA
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.
He found the problem and fixed it.
Fred - Bakersfield, CA
He also had a great sense of humor.
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Great Diagnostician
Lance - Bakersfield, CA
I've been having a chronic problem with the damper on my refrigerator. This was the 3rd call. Dane diagnosed the "real" issue which was my Solar service not providing enough power and suggested we get a noise cancelling plug. Now it works great. Thankyou Dane.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.
Great service!
Rebekah - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great
Rosalie - Bakersfield, CA
I would like to say, have never met a repair specialist so polite, and very respectful, this employee makes your place of business proud
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Dane at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Lopez. The service was very poor. The technician attitude was very poor. He didn't show me who use the washing machine. He saw me like I was an stupid
Juan - Lamont, CA
No good at all.
Response from Appliance Repair Specialist:
Hello Juan, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We appreciate your time and business.
Wonderful service
Denice - Bakersfield, CA
Dane came out and fixed my dryer was very professional
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your dryer is working like new. We appreciate your time and business.
No knowledge or solution, and high cost.
Unhappy customer - Bakersfield, CA
The repair “specialist” told us we needed a new motor for the ice maker. He just opened the freezer, looked at it and said it would be $115 for the service call and $165 for a 30 minute installation. We opted to save the labor and install it ourselves. After, still not making ice. My Husband decided to take a look himself and figured that it had to do with the wiring. He took off the lower panel on the fridge that covers the wiring and one of the lines had been pinched. He wired them back together and it now works! The service rep didn’t even bother to pull the fridge out or check the wiring. We would have been out labor and service costs multiple times paying them to figure out something this basic. We didn’t need a new motor or ice maker, just a specialist to identify the wiring issue. Seemed like a major scam to us.
Response from Appliance Repair Specialist:
Thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our company. We appreciate your time and business.
Shannon
Shannon - Bakersfield, CA
The man who came to my house was fast n very polite n helpful
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Poor customer service
Christopher - Bakersfield, CA
Worst customer service by far. Very unacceptable performance by office staff. Staff would not return calls to confirm appointments. Called once on a Saturday to schedule an appointment for a Tuesday. Called on the Tuesday of the appointment to find out the appointment wasn’t even scheduled. Non flexible hours for service appointments. Service Technician came out 7 times in a span of 7 weeks. Service technician could not resolve the issue with the washer 6/7 times.
Response from Appliance Repair Specialist:
Hi Christopher. Thank you for writing a review, we sincerely appreciate you bringing this matter to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Dane K.
WASHER WHIRLPOOL WFW95HEDW On arrival the unit would not start. Unit had a long fill no Phil fault code. Ran diagnostics and did factory reset on control board secured all connections at water valve. Tested unit. Unit functions normal now
Dane K.
ICE MAKER KITCHEN AID KUIS15NFBBT Upon arrival the unit was not making ice. When I plug the unit in the condensate pump made a horrible noise. There was also an incredible amount of corrosion on all the sealed system piping from the customers water. Customer declined repair
Dane K.
DRYER - ELECTRIC MAYTAG MED7100DW The washer was giving I know Phil Long Phil for code. Found the drain line pushed all the way into the standpipe causing siphoning water and fault code. Properly adjusted drain line so unit would operate normally.Also collecting service call for job 320326 on this ticket
Dane K.
RANGE WHIRLPOOL WFG50M0BS3 The handle is loose again found handle and screws stripped out. Handle and screws; ordrng 1 W10894054 (hndle-door)
Dane K.
DRYER - ELECTRIC MAYTAG MED7100DW Dryer venting was clogged. Clear dryer vent for customer.
Dane K.
DRYER MAYTAG MGDB835DW4 Kathy... 7728302990 . The unit is functioning normally. It is drying the clothes efficiently and the wrinkle control is operating the way it was designed by the manufacturer. Call Kathy at tech-support and she would say if there is a problem it would also be due to temperatures just the same as the washer
Dane K.
REFRIGERATOR WHIRLPOOL WRS325SDHV04 Upon arrival the customer could not get the drawers out. The drawers were binding up on the racks or the glides. Five small amount of food grade lubricant petroleum jelly on the shelves and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR BO WHIRLPOOL WRV986FDEM "Upon arrival neither icemaker was making ice. Lower icemaker would not harvest. Top icemaker was giving an E2 fault code. Unit needs new icemaker’s; 1 W10886931 (icemaker) and 1 W11294907 (icemaker)"
Dane K.
OVEN KITCHENAID KODE300ESS04 Set oven to 350. Put my thermal couple and center rack close the door and let it to create a temperature. My thermal couple red 384°. The customer noted that they calibrated the oven 30° higher to try to get a better performance. I haven’t called to 340 and then heated again to 380. I let this happen four times. Unit is working as designed. Please put on route for Tuesday so I can call tech line
Dane K.
FREEZER WHIRLPOOL WZF34X18DW03 The box was completely trashed and taped so I opened it and the compressor was in there sideways. Last time something like this happened I waited 24 hours and put the compressor in and the compressor was faulty. Ordering new compressor; ordrng 1 WPW10750849 (compressor)
Dane K.
WASHER MAYTAG MVWB835DW3 Upon arrival the cx concern was unit would not wash well. Unit was giving a stuck key code. Made console check and everything passed. Ran calibration and everything passed. All components pass test individually. Unit functions normal at time of service
Dane K.
DISHWASHER JENN-AIR JDB9600CWS Removed and replaced pump and tested unit. Unit still draining very very slowly. Customer has clown plumbing. Informed customer that plumbing is clogged and that the unit needs cleared plumbing lines in order for it to function properly.
Dane K.
REFRIGERATOR WHIRLPOOL MBF2255KEW Upon arrival the unit was not making ice. Found the icemaker not harvesting. Removed and replace icemaker and tested unit. Unit functions; used 1 WPW10300022 (ICEMAKER) from stock
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Upon arrival the fresh food compartment was killed and condensation because the cinema Leon was not closing properly. The center Molean was not hanging properly on the door. Secured million properly onto door and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW4816FW Upon arrival the unit was not spinning the clothes out correctly. Found the unit with a leaky and faulty transmission. Unit needs new transmission; rqstng P&A on 1 W11255272 (gearcase)
Dane K.
REFRIGERATOR KITCHENAID KUIX505ESS1 Upon arrival unit was loud and was not making thick enough ice. Found the water valve loud and not feeling the water reservoir for. Unit needs water valve; ordrng 1 W10897719 (valve)
Dane K.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found ice buildup in freezer blocking cold air duct. Found the exact symptoms for the service pointer. Organ fan blade kit for service pointer; ordrng 1 W10916494 (blade-fan)
Dane K.
RANGE - ELECTRIC AMANA ACR3130BAW0 Remove and replace switch and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR BO WHIRLPOOL WRX735SDHZ00 Upon arrival unit was not dispensing ice. The ice bucket was a solid block of ice. Unit needs new icemaker and water valve. Customer has to defrost unit for 24 hours before service to access parts; rqstng P&A on 1 W11043013 (valve) and 1 WPW10300024 (icemaker)
Dane K.
DISHWASHER MAYTAG MDB7749AWB2 "Upon arrival the unit was dead. Water leaked from the sink onto the power cord and the outlet. Unit needs new power cord, and new controls. Direct short in controls due to power cord getting wet at receptacle. Need to put on schedule for tomorrow and call AIG"
Dane K.
WASHER MAYTAG MVWB865GW1 Upon arrival the unit was squeaking. Unit was squeaking because the stater was loose. Secured stater and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWB835DW4 On arrival do unit would not drain. Unit needed new pump. Removed and replaced drain pump and tested unit. Unit functions normal now; used 1 W10876600 (PUMP-WATER) from stock
Dane K.
WASHER WHIRLPOOL WGT4027HW0 Found the drain line not secured to the cabinet. Secured drain line and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL MHW8630HW Upon rival soap would not leave soap dispenser. Unit needs new dispenser drawer; ordrng 1 W11465557 (DISPENSER )
Dane K.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Removed and replaced ice maker and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Removed and replaced ice maker and tested unit. Unit functions normal now
Dane K.
DISHWASHER WHIRLPOOL KDTIM40ESS1 Unit needs new motor. Cx declined .
Dane K.
WASHER MAYTAG MHW8630HC0 Cx needs new control board per service pointer.; ordrng 1 W11322884 (cntrl-elec)
Dane K.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Unit was double filling. Unit needs new ui and control ; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (CONTROL )
Dane K.
WASHER WHIRLPOOL WTW4815EW1 "Previous tech did not order all the parts needed. Unjt needs block and spanner nut. Spanner nut is striped on block and can not tighten or loosen. ; 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)
Dane K.
WASHER WHIRLPOOL n/a Cx had an extended warranty. She will contact her extended warranty to set up service
Dane K.
WASHER WHIRLPOOL MHW5630HC0 Did not service unit
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 On arrival the unit was not making ice. Found the icemaker would not cycle. Unit needs new icemaker. ; ordrng 1 W10884390 (icemaker)
Dane K.
OVEN WHIRLPOOL WFG505M0BB2 Installed igniter and tested unit. Unit is still not functioning. The oven light would not work either. Unit needs a new control board; ordrng 1 W11171357 (panl-cntrl)
Dane K.
REFRIGERATOR WHIRLPOOL WRF5355MVM00 Unit had a clogged grommet. Unit needs new drain tube; ordrng 1 W10619951 (drain tube)
Dane K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Upon arrival there was a gap in between the two fresh food doors. Found the center Molean was not engaging properly. Repaired Center, Molean. Unit functions normal now"
Dane K.
DRYER MAYTAG MGDC215EW2 Removed and replace timer and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Upon arrival the freezer was over freezing. Found the thermostat shorted out and shorted out control board. Removed and replaced control and thermostat kit and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR BO KITCHEN AID KRMF706EBS Remove and replace freezer LED and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC565FW2 Removed and replaced pump and tested unit. Unit functions normal now