Local Reviews
for Chris

Appliance Repair Specialist Rated 4.9 out of 5 stars based on 160 customer reviews

Map of Fresno, CA

Beyond Disappointing




Review of Appliance Repair Specialist

I don’t usually give poor reviews but I have to give honest feedback. The workers we have come in contact with have had terrible attitudes, canceling the day of, and clearly do not like working for this company. They are dismissive when we ask questions. I’ve honestly never been in contact with a worse company.


Response from Appliance Repair Specialist:

Hi David, thank you for taking the time to write a review, we appreciate your feedback. I'm sorry to hear you had a frustrating experience with our service team. We set a high standard for ourselves and regret to hear that standard was not met in your interaction with our business. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Clovis, CA

Great Customer Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of Clovis, CA

Terrible




Review of Appliance Repair Specialist

The dishwasher does not dry the interior after the cycle finishes. I run the cycle in the morning and when I open the door at 4:00 pm and pull out the silverware tray water drips off of it. The door is still beaded with water 💦 yet the technician says there is no trouble code. He runs a test and says everything is working. He calls whirlpools for talks with someone there. That tell him everything is working so I need to call customer service. The technician was very nice. The appliance isn’t!!!!


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to improve our service! Please feel free to send an email to customerservice@ars.repair if there is anything else we could have done to improve your experience with us. We appreciate your time and business.


Map of Fresno, CA

Arin




Review of Appliance Repair Specialist

Everything was good


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Map of Clovis, CA

Russell




Review of Appliance Repair Specialist

The service person was very nice and did a great job. He seemed to care about his work. Well done!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide stellar service and we appreciate your time and business.


Map of Clovis, CA

Great service




Review of Appliance Repair Specialist

On 12/18/20 Chris arrived promptly and he did what he was able to do. Although fridge was deemed not repairable he went out beyond his control to do as much as possible and even contacting Whirlpool for me and obtaining an assigned file number. I was very pleased for his concern and saw how frustrated he was for not able to get fridge repaired.


Response from Appliance Repair Specialist:

Thank you for the great review. We are so glad you had awesome service with Chris! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Modesto, CA

Great




Review of Appliance Repair Specialist

Chris was very courteous and did his job! (This was a warranty service, so no pricing)


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Chris at Appliance Repair.


Map of Modesto, CA

Great service




Review of Appliance Repair Specialist

Great service. Didn’t give up until the issue was fixed!!


Response from Appliance Repair Specialist:

Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.


Map of Modesto, CA

Great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Map of Waterford, CA

Great service




Review of Appliance Repair Specialist

Very professional


Response from Appliance Repair Specialist:

Thank you for the great review! We appreciate your time and business.


Andy




Review of Appliance Repair Specialist

Technician was very professional.


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide swift, professional service. We appreciate your time and business.


Awesome Service




Review of Appliance Repair Specialist

Chris is a wonderful tech that provides speedy service and great work. Now I wish Lowe’s would just replace my fridge as this is the third time


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.


Efficient and Friendlt




Review of Appliance Repair Specialist

Chris is always efficient and friendly. Definitely does his best to solve the problem and fix my appliance, I have a difficult situation that has required many appointments, I’m more frustrated with Whirlpool than anything but Chris and Appliance Repair Specialists have been excellent in their customer service.


Response from Appliance Repair Specialist:

Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you've had a pleasant experience with Chris at Appliance Repair.


Most helpful technician and polite.




Review of Appliance Repair Specialist

Could not figure out E1 F9 error as time of appointment was after whirlpool technical help line was already closed. Hoping the error code will not return but unfortunately not holding my breath. Did repair the other error code that showed a hose unplugged. Thank you.


Response from Appliance Repair Specialist:

We are happy you had a great experience with Chris at Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.


Great Service




Review of Appliance Repair Specialist

It took time to resolve the issue, however each time the repairman came out he was very professional and did an excellent job.


Response from Appliance Repair Specialist:

Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.


great service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the great rating! We appreciate your time and business.


Great service!!




Review of Appliance Repair Specialist

Professional job by a great guy!!!!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide great, professional service. We appreciate your time and business.


Outstanding Service




Review of Appliance Repair Specialist

The service I received from this knowledgable worker, was by far the best!!! He was pleasant, and like I said very knowledgable, patient, and explained everything that was in regards to the repairing of our washer.


Response from Appliance Repair Specialist:

We are excited to hear that you had an outstanding experience with Chris at Appliance Repair! We are glad to know your washer is working like new! Thank you for the awesome review, we appreciate your time and business.


Chris was terrific.




Review of Appliance Repair Specialist

He diagnosed and fixed the problem quickly and professionally


Response from Appliance Repair Specialist:

We are thrilled to hear that you've had a terrific experience with our technician Chris! We strive to provide swift, professional service. Thank you for your time and business.


Friendly Service




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome rating! We appreciate your time and business.


awesome




Review of Appliance Repair Specialist

He was knowledgable, efficient and nice!


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive for such service and appreciate your business.


Friendly




Review of Appliance Repair Specialist

Chris did a great job. Came prepared and quick with the repair. Kept the area clean and very friendly and understanding of our frustration with the unit.


Response from Appliance Repair Specialist:

Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.


Service




Review of Appliance Repair Specialist

Very helpful.


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Professional and Efficient




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.


Chris is very knowledgeable




Review of Appliance Repair Specialist


Response from Appliance Repair Specialist:

Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.


Chris M.

Chris M.

REFRIGERATOR KITCHENAID KSSS48QMX00 "Customer states refrigerator is not cooling. On arrival I found all components to be functioning found compressor low on Refrigerant. Found a leak in the evaporator coil with my UV light. They need time to think about repair they Wanted me to charge system for now with refrigerant. I proceeded to add 7.75 ounces of r-134A."

Near N Via Villa Rosa Ave, Clovis, CA 93619
Chris M.

Chris M.

DISHWASHER WHIRLPOOL MDB7749AWM On today’s visit removed and replaced by metal and control panel. Reassembled and tested dishwasher is functioning as designed.job Completed

Near N Woodlawn Dr, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 On today’s visit contacted whirlpool tech line again spoke with Adrian gave me a file number7728617682. Sent him a picture of the ice sticking not sliding down all the way into the ice container. He recommended changing the water valve and fill tube. Also need to level out unit on return visit; ordrng 1 W10815476 (tube-water) and 1 WPW10341329 (water valve assy)

Near N Bush Ave, Clovis, CA 93611
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Need service stub to do sealed system job. Ordering coupler; ordrng 1 W10913906 (coupler)

Near W San Carlos Ave, Fresno, CA 93704
Chris M.

Chris M.

OVEN WHIRLPOOL WOS51EC0HS01 On today’s visit disassembled unit removed and replaced blower motor and main control board. Reassembled and entered into diagnostics ran component activation all functions test normal. Job completed

Near E Creek View Ln, Fresno, CA 93727
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Customer states door is not aligned with light switch. I found Refrigerator door not making contact with light switch followed service Pointer W11474812. Dealing with this issue. Ordering plastic pads to make up the gap.; ordrng 2 WP2177331 (plastic-sq)s

Near N De Wolf Ave, Clovis, CA 93619
Chris M.

Chris M.

DRYER WHIRLPOOL WED4815EW1 "Disassembled unit removed and replaced motor pulley. Reassembled Found belt to be frayed. Unit works at this time ordering belt to complete job.; ordrng 1 341241 (belt,drive)"

Near E Kaviland Ave, Fresno, CA 93727
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Customer states icemaker is not working. On arrival I found icemaker off. Entered unit into diagnostics ran test 44 test passed Then ran test 45 icemaker filled with water. Noticed diffuser is making a lot of noise ordering part.; ordrng 1 W11164593 (diffuser)

Near E Omaha Ave, Fresno, CA 93720
Chris M.

Chris M.

MICROWAVE JENN-AIR JMW3430DP02 On today’s visit pulled oven out removed and replaced consul and main control board. Reassembled and reinstalled into cabinet. Powered on and tested all functions test normal. Job complete

Near N Quail Lake Dr, Clovis, CA 93619
Chris M.

Chris M.

DISHWASHER WHIRLPOOL KDTE334GPS0 On return visit today removed and replaced main control board. Reassembled and tested all functions test normal unit is working as designed. Job completed

Near N Traverse Ave, Clovis, CA 93619
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Customer states water is dripping from dispenser. Contacted whirlpool tech line spoke with Andrew# 7729797094. He recommended checking for air leaks and replacing the valve; ordrng 1 WPW10179146 (valve-inlt)

Near Salem Ave, Clovis, CA 93619
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer states unit shut off on its own also no ice production. On today’s visit I found unit running and was to temperature. Tested icemaker was able to harvest and fill with water. Noticed icemaker is all calcified do the hard water. Also found user interface screen going out. At this time customer just wants to fix power issue ordering power control board; ordrng 1 WPW10453401 (elect control board)

Near E Alluvial Ave, Clovis, CA 93619
Chris M.

Chris M.

FREEZER WHIRLPOOL WRF767SDHZ00 Customer states light in freezer and upper lights in refrigerator are not working. Found freezer light not working freezer module is needed for issue. Ordering correct part ; ordrng 1 W10695459 (module)

Near Dovewood Ave, Clovis, CA 93611
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRS571CIDB02 Customer states icemaker is not making ice. Found icemaker in the vertical position with arm broken. Removed and replaced with new icemaker then ran test 44 and 45 all functions tested normal. Job completed

Near Agua Dulce Ave, Clovis, CA 93619
Chris M.

Chris M.

DRYER AMANA NED4655EW1 Customer states dryer is not heating. I Disassembled dryer found thermal fuse and Hi cut off switch bad. Removed and replaced with new parts reassembled and tested dryer is now heating and functioning as designed. Job complete

Near Helm Ave, Clovis, CA 93612
Chris M.

Chris M.

DISHWASHER WHIRLPOOL ADB1400AGB3 "Customer states unit works intermittently. On arrival I noticed LEDs were on was able to enter unit into diagnostics received no fault codes unit filled,pumped and drained. during test LED shut off in unit lost power door switch shorted Unit is not working at all at this time; ordrng 1 W10906422 (elect,control board) and 1 WPW10274880 (door switch) and 1 WPW10274884 (door latch)"

Near N Millbrook Ave, Fresno, CA 93720
Chris M.

Chris M.

WASHER WHIRLPOOL MVWB765FW3 "Customer states unit will only work in rapid wash. I entered unit into diagnostics received F2E1, F1E1, F0E4 error codes Dealing with stuck button, main control failure and water temperature issue. Ran multiple test on appliance unit faulted out And didn’t complete cycle. Need parts listed for repair; ordrng 1 W11135391 (console) and 1 W11165546 (valve) and 1 W11193817 (harns-wire) and 1 W11195970 (cntrl-elec)"

Near W Bullard Ave, Clovis, CA 93612
Chris M.

Chris M.

WASHER MAYTAG MVWX655DW2 Customer states unit will not start. Checked unit has proper voltage going to it can’t get the unit to function at all no way to test also tub is full of water. Ordering parts listed to fix issue; ordrng 1 W11307244 (latch) and 1 W11399437 (DRAIN PUMP) and 1 W11419215 (CNTRL)

Near E Granada Ave, Fresno, CA 93720
Chris M.

Chris M.

WASHER WHIRLPOOL WTW4800XQ4 On today’s visit inspected unit found suspension to be bad tub is bouncing all over the place also customer states washer was overflowing with water. Ran test cycle found all other components functioning unit needs pressure switch and suspension.; ordrng 1 W10780048 (suspension) and 1 WPW10268911 (pressure switch)

Near Minnewawa Ave, Clovis, CA 93612
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Customer states Water does not dispense and also no ice production. Found customers filter to be plugged installed new filter now have proper waterflow from dispenser.Entered unit into diagnostics ran test 44 icemaker got stuck in vertical position motor is bad ordering new icemaker; ordrng 1 W10873791 (icemaker)

Near N Canyon Creek Ln, Fresno, CA 93730
Chris M.

Chris M.

DISHWASHER MAYTAG MDB4949SHW0 Customer states unit Will not complete cycle. Entered unit into diagnostics received the F6 E4 error code . Ran system test cycle everything passed. Then ran normal cycle unit shut off And drain came on After about five minutes. Ordering parts listed; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10195039 (float switch)

Near E Behymer Ave, Clovis, CA 93619
Chris M.

Chris M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated dishes are still coming out wet. I contacted whirlpool tech line spoke with Robert # 7729809731. Put unit in test mode received no error codes. Also all components came on including the heater. Checked proper water temperature also rinse aid use everything checked out good unit is functioning as designed was told to refer customer to Whirlpool customer care. Job completed

Near W Holland Ave, Clovis, CA 93612
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer states Ice in freezer is clumping solid block. Called tech line spoke to TJ ( 7729714292) .Found fill tube Spraying water into ice container causing issue ; ordrng 1 W10865826 (valve) and 1 W10886939 (icemaker)

Near N Armstrong Ave, Clovis, CA 93619
Chris M.

Chris M.

WASHER WHIRLPOOL WFW6620HC2 Customer states unit not draining. Entered unit into diagnostics received a F9E1 error code dealing with drain ordering drain pump; ordrng 1 W11458345 (DRAIN PUMP)

Near W Shaw Ave, Clovis, CA 93612
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer states icemaker is pouring water everywhere all over the floor. On arrival I found refrigerator to be empty also found water shut off to unit. I turned water on and jumped icemaker water valve open and then shut after it filled icemaker. Could not duplicate issue customer was experiencing. Unit was down to temp not iced up or nothing very hard to diagnose when I can’t repeat the issue or see any evidence of it. Customers Just going to leave water off to unit. Job complete.

Near W Herndon Ave, Fresno, CA 93650
Chris M.

Chris M.

WASHER MAYTAG MVWB835DC3 On today’s visit disassembled unit removed and reinstalled gear case assembly. Reassembled unit Then calibrated and ran system test cycle all functions test normal. Job complete

Near W Gettysburg Ave, Clovis, CA 93612
Chris M.

Chris M.

REFRIGERATOR KITCHENAID KRMF706ESS01 On today’s visit replaced user interface and controls on backside of unit.Powered unit on compressor and fans came on instructed customer to wait 12 to 24 hours for unit to reach temperature. Job complete

Near N Ivanhoe Ave, Fresno, CA 93722
Chris M.

Chris M.

DRYER MAYTAG MEDC465HW0 Customer states dryer is making a lot of noise. Disassembled dryer found a screw wedged in between the drum and the housing causing noise no damage was done reassembled and tested no abnormal noises noted. Job complete

Near E Avenell Ave, Fresno, CA 93725
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Customer states icemaker is making a lot of noise. Found icemaker motor going out needs to be replaced ordering icemaker; ordrng 1 W11284458 (icemaker)

Near N Fisher St, Fresno, CA 93726
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer states refrigerator only made ice a few times since previous visit. Called Whirlpool tech line spoke with Joel(7729694143).Ran test 56 getting a E5 code. Ran multiple tests on icemaker and fill valve all components checked out good. Figured out code was not cleared from previous visit.How me power unit off and power unit back on That should fix the issue. Informed customer to monitor ice production it does not get better to call back

Near N Apricot Ave, Fresno, CA 93727
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 On today’s visit replace water lines coming from water filter down the reservoir. Reassembled and tested no more water leaking. Job completed

Near Duncan Ave, Clovis, CA 93619
Chris M.

Chris M.

WASHER MAYTAG MVWC415EW1 "Customer states units not spinning out the clothes. Entered unit into diagnostics received a F1E1, F1 E2, F7E6,F7E5 error Codes dealing with control and shifter. Entered Test cycle found unit Not responding correctly and components making noise ordering parts needed; ordrng 1 W10721967 (drive pulley) and 1 W11124822 (cntrl-elec) and 1 W11481722 (ACTUATOR )"

Near E Skyview Ave, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRT318FZDW06 Customer states units not cooling. On arrival I found unit to temperature both inside the freezer and refrigerator compartment. Compressor and fans were running also put unit in and out of defrost Having intermittent issues with the control ordering control box; ordrng 1 W11353813 (CNTRL BOX)

Near Old Stage Ln, Clovis, CA 93619
Chris M.

Chris M.

REFRIGERATOR KITCHENAID KRFC704FPS01 Customer states water dripping inside the refrigerator compartment by the left-hand refrigerator door and also sometimes through the dispenser. I check to make sure icemaker fan is coming on in test 59 which it is also checked all the gaskets in and around the door all checked out good also the water fill tube for the icemaker was not iced over causing overspray. The only thing I could find was the gasket on the ice chute was defective and also Icemaker was leaning When In Home position ; ordrng 1 W11115534 (icemaker) and 1 W11448633 (ICE CHUTE)

Near Everglade Ave, Clovis, CA 93619
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 On today’s visit removed freezer door installed gasket and handle onto new door reinstalled and tested door has a proper seal. Job completed

Near N Dewitt Ave, Clovis, CA 93619
Chris M.

Chris M.

WASHER MAYTAG MVWB765FW2 On return visit today replaced lid lock assembly control and console . Then calibrated unit and ran system test cycle all functions test normal. Job completed

Near N Meridian Ave, Fresno, CA 93720
Chris M.

Chris M.

WASHER MAYTAG MVWX655DW2 Customer stated washer was not functioning. I found electrical outlet to be bad Behind washer. Plugged the unit into another outlet ran through test cycle and also calibrated unit all functions tested normal Customer is going to have electrician fix outlet unit is working. Job complete

Near N Thorne Ave, Fresno, CA 93728
Chris M.

Chris M.

DRYER WHIRLPOOL WED6620HC1 On return visit replaced top cover. customer states unit making noise again. Getting a vibrating/ rattling sound coming from the left side of dryer really hard to find exactly where the noise is coming from ; ordrng 1 4392067 (dryer repair kit)

Near El Dorado Ave, Clovis, CA 93619
Chris M.

Chris M.

REFRIGERATOR JENN-AIR JFFCC72EFP00 On return visit replaced main control board per whirlpool tech line Unit now has the correct software. Job completed

Near Norwich Ave, Clovis, CA 93619
Chris M.

Chris M.

MICROWAVE KITCHENAID KOCE500EBS11 Customer states oven takes a long time to preheat temperatures are off. I preheated oven to 350° took about 12 minutes notice the temperature was showing higher than it actually was inside it was about 25° off went into settings and put an offset a 30° then started preheat again was able to get within a few degrees when is now calibrated. Job complete

Near Greenwood Ave, Clovis, CA 93619