Local Reviews
for Chris

Rated 4.6 out of 5 stars based on 26 customer reviews

Map of Fresno, CA

Refrig issues




I appreciate the professionalism and patience of the technician.


Map of Fresno, CA

The service tech Chris, did a wonderful job!




Our problem was that it took too long for parts to come in and scheduling visits. Chris, the service tech did great work and was very informative.


Response from Appliance Repair Specialist:

Hello John, Thank you for taking the time to respond to our review request! We appreciate your positive review. We look forward to working with you in the future. Good job, Chris.


Map of Clovis, CA

Great service





Response from Appliance Repair Specialist:

Hello Sebatian, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chris


Map of Clovis, CA

Debbi




Chris has been very knowledgeable, but the problem is seems to be beyond repair. I am extremely frustrated, I purchased a new refrigerator 3 weeks ago and it has never worked. Chris is doing all he can, but it seems everyone else is not doing their best


Response from Appliance Repair Specialist:

Hello Debby, Thank you for taking the time to respond to our review request. We are sorry that you aren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Shaver Lake, CA

Susan




Great. Competent friendly


Response from Appliance Repair Specialist:

Hi Susan, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chris!


Map of Fresno, CA

R




Awesome job, Professional, clean, neat


Response from Appliance Repair Specialist:

Hello Paulette, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Chris!


Map of Fresno, CA

Sharyb




Excellent service by Chris.


Response from Appliance Repair Specialist:

Hi Tim, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Chris!


Map of Shaver Lake, CA

Very Professional!




Chris called me in advance of my appointment to ask for model and serial numbers for my dishwasher before his arrival because the call center rep did not ask for it when setting up appointment. Upon arrival, he was very polite and professional. He easily repaired my dishwasher after another appliance repair company took it apart for diagnosis of an issue and left the dispensers unplugged. Chris gave me an estimate for the original issue & told me the parts were available when the other company said they were not! This 10 year old dishwasher matches an entire line in my custom home and I am so thankful to find out from Chris that parts are still available! I very much appreciate all the information that Chris shared with me about my dishwasher! Thanks for caring about the customer Chris!!!


Response from Appliance Repair Specialist:

Hi Wendy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Chris!


Map of Loma Vista, CA

Kyle





Response from Appliance Repair Specialist:

Hi Kyle, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!


Map of Clovis, CA

Chris did a great job repairing my dryer





Response from Appliance Repair Specialist:

Hello Robert, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chris!


Great service




Service person was on time which was great, very friendly.


Response from Appliance Repair Specialist:

Hello John, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Chris!


Great service





Response from Appliance Repair Specialist:

Hello Chou, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!


Fast response




Technician showed up as scheduled and did a great job fixing our problem.


Response from Appliance Repair Specialist:

Hi Maria, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!


Quick and efficient





Response from Appliance Repair Specialist:

Hello Jessica, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Chris!


Great





Response from Appliance Repair Specialist:

Hi Sheela, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!


Lori





Lydia





Response from Appliance Repair Specialist:

Hi Lydia, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Chris!


Excellent service from Chris!




If it weren’t for chris’s Excellent service I would of never used this company again because of the customer service/ phone dept. They were so unorganized and were bad at reading the techs notes for his clients. They were not helpful at all. Kept me waiting a whole week to get a tech to my hone and repair my washing machine. I am grateful Chris was my tech and my machine was repaired efficiently.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't than satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Xlnt Professional Service




We are very pleased with the experience we had with Appliance Repair. Chris McConnell was professional, courteous, and did an excellent job on the dishwasher repair! Thank you, Chris!


Response from Appliance Repair Specialist:

Hi Michael, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chris!


great service




Chris was on time, he was curteous and professional. He repaired the washer, replaced the belt that had come out. Explained to us clearly what the problem was and how he fixed it.


Response from Appliance Repair Specialist:

Hi Vartan, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!


BestAppliance Repairman




Chris is friendly and very knowledgable in his trade. It is likely the best experience we have ever had with appliance repair.


Response from Appliance Repair Specialist:

Hello Tom, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Chrs!


Marizela




Great service. Thank you


Response from Appliance Repair Specialist:

Hi Marizela, Thank you for your business and positive review! We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Chris!


Couldn't be more satisfied!




I have been frustrated with an issue with a new refrigerator. Chris McConnell responded to my home on your behalf. He was an excellent representative and ambassador for your organization. Not only was he the most knowledgeable technician I've yet to meet, he also possesses a professional, friendly and ethical demeanor which translates to the customer. I mean no negatives toward other technicians, but Chris' style put me instantly at ease. Not only did he repair the issues I was having, I feel 100% confident the issue is solved. If I were you, I would be thankful employees like Chris McConnell are representing your organization in the field. I give him five stars,(simply because you don't allow me to more) - Jimbo Evans


COURTIOUS SERVICE




CHRIS DID A GREAT JOB OF EXPLAINING WHAT WAS WRONG AND WHAT HE DID TO FIX IT. he also told us what he did to make sure the problem was fixed. also gave me some tips to make my laundry come out cleaner. He was very courtious, and was someone I didn't mind letting into my house. repair was under extended service contract'


Response from Appliance Repair Specialist:

Hello, We are happy you enjoyed your repair service and thank you for taking the time to write about it. Thank you for your business and we look forward to working with you in the future.


Service tech going beyond expectations




Chris really went beyond his expectations. If it wasn’t for Chris I wouldn’t use this extended service plan again. Chris deserves recognition for his loyalty to customers . And pride in his job with an employee like Chris making sure that customers are taken care of . That’s what makes companies continue to grow..Thanks again Chris M.


Response from Appliance Repair Specialist:

Hello, Thank you for taking the time to send in a review. We are so very pleased you had a great experience with Chris. You feedback is important to us as it is the only way we can continue to improve. We would love to hear more about your experience and how we could have earned a five star review in our customer service mail box at service@ars.repair. Thank you for your business.


Chris M.

Chris M.

FREEZER WHIRLPOOL WRS586FLDB00 On today’s visit removed and replaced defective freezer door. Door closes a lot better noticed cams broken though And also need to black screws for Bottom grill.; ordrng 1 W10770895 (cam-door) and 2 WP98008545 (screw)s

Near E Hammond Ave, Fresno, CA 93737
Chris M.

Chris M.

MICROWAVE WHIRLPOOL WMH31017FB0 On return visit today replaced main control board and also touchpad. Entered in the diagnostics receive no error codes this time. Tested for proper function everything checks out good. Job is complete

Near N Leanna Ave, Fresno, CA 93737
Chris M.

Chris M.

WASHER MAYTAG MVWX655DW1 Customers issue the wash machine was not functioning Properly would not let them start a cycle. I enter diagnostics received F5-E1;F5-E2 . Dealing with lid latch. Removed and replaced latch assembly from truck stock. Cycled washer through test all functions test normal now.Job complete; used 1 W10838613 (LATCH) from stock

Near E Mesa Ave, Clovis, CA 93619
Chris M.

Chris M.

DRYER MAYTAG MEDB755DW0 Customers dryer will not turn on. First check for proper voltage was checked out good. Still cannot get dry to turn on found I had power coming into board but not out also half the lights on the consul facia are not lighting up. Ordering parts listed informed customer one part might take up to two weeks to come in.; ordrng 1 W10802082 (cntrl-elec) and 1 W11035290 (panel-cntl)

Near E Kelso Ave, Fresno, CA 93720
Chris M.

Chris M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customers issue is the dishwasher would not fill with water. Upon arrival I found dishwasher Water valve solenoid was not Engaging. I pulled kick panel found Loose wire connection. Corrected issue and then cycle washer on all functions tested good.Job complete. FYI, I had customer sign disclaimer had previous water damage to floor by dishwasher."

Near E Buckhill Rd, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer had Concerns about doors not closing and also not lining up. I found Gasket on right side French door was not properly inserted all the way therefore causing door to stick out. Also refrigerator was out of level. I adjusted the feet on the refrigerator to make the doors aligned and level. Also installed filter for customer and went over all the Temperature settings in different functions of her new refrigerator. Job completed

Near Fresno, CA 93730
Chris M.

Chris M.

WASHER FRIGIDAIRE EFLS627UIW0 On return visit replaced defective valve assembly. Reassembled hot and cold water supply houses cycled washer on everything checks out good now.Jobcomplete

Near Rivers Edge Rd, Fresno, CA 93711
Chris M.

Chris M.

frigidaire refrigeraor FFHT2032TP1 EVAP FAN NOT RUNNING. REPLACED WITH PRE ID PART. UNIT CHECKS Ok

Near S Chance Ave, Fresno, CA 93702
Chris M.

Chris M.

frigidaire refrigerator LGHD2369TF3 ,PRODUCT TEMPERATURE IT WAS LIKE 20°. REMOVED AND REPLACED AND REPLACED THERMISTOR AND TOWER AND SEAL. REASSEMBLED ALL SHELVING AND DRAWERS. HAVING CUSTOMER MONITOR TEMPERATURE READING.. JOB COMPLETED

Near E International Ave, Clovis, CA 93619
Chris M.

Chris M.

frigidaire refrigerator FFHB2750TS3 CUSTOMERS ISSUE IS ICEMAKER QUIT PRODUCING ICE IN REFRIGERATOR COMPARTMENT. ONCE I PULLED ICE CONTAINER OUT NOTICE ICEMAKER WAS IN A 45° ANGLE. REMOVE AND RESET PLACED ICEMAKER TESTED FOR PROPER FUNCTION EVERYTHING CHECKS OUT GOOD. JOB COMPLETE

Near Fresno, CA 93730
Chris M.

Chris M.

RANGE WHIRLPOOL WFC150MLAB01 Customer was having temperature concerns about her oven. Found oven to be functioning fine. Only issue I found was temperature setting was off. I put in a 10° offset and calibrated it. Also explain to customer she needs a cook in the middle the oven set of the bottom Rack. Job complete

Near Mecca Ave, Clovis, CA 93619
Chris M.

Chris M.

REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Customers issue is icemaker quit producing ice in refrigerator compartment. Once I pulled ice container out notice icemaker was In a 45° angle. Remove and reset placed icemaker tested for proper function everything checks out good. Job complete

Near N Price Ave, Fresno, CA 93730
Chris M.

Chris M.

DISHWASHER KITCHENAID KDTM354DSS5 On return visit today found water supply hose leaking again Informed customer they need to contact Best Buy who installed the appliance to replace water supply hose. I left water shut off... KitchenAid does not cover that part. Job is complete

Near E Kings Canyon Rd, Fresno, CA 93727
Chris M.

Chris M.

DISHWASHER WHIRLPOOL WDT720PADM3 Customer thought there was water leaking from dishwasher. Upon arrival I found door was not sealing properly. Made adjustments to the latch assembly and also reset door gasket it was not inserted properly. Tested for proper function everything checks out good no more leak. Job complete

Near N Whitehouse Dr, Fresno, CA 93720
Chris M.

Chris M.

M/W OTR WHIRLPOOL WMH31017AW2 Customers issue is that microwave has no display And is not functioning. Found I have proper voltage coming into board but not going out .Ordering part will use switch on return visit.Collected for part today Whirlpool is covering diagnostics and labor. Scheduled for Saturday the 17th 9 to 11; ordrng 1 W10269458 (switch) and 1 WPW10666267 (cntrl-elec)

Near W Herndon Ave, Fresno, CA 93650
Chris M.

Chris M.

REFIRGERATOR KITCHEN AID KRFF707ESS01 Customers issue is refrigerator is not cooling properly in making a loud noise inside refrigerator compartment. On arrival found coil in refrigerator compartment completely iced up Restricting airflow causing food to spoil and ice to melt. Ordering parts listed to fix this issue.Needed 2 call count on return visit; ordrng 1 W10843055 (cntrl-elec) and 1 W10902214 (thermistor) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui) and 1 W11211387 (EVAP COVER ) and 1 WPW10248595 (control) and 1 WPW10389152 (support)

Near E Mesa Ave, Fresno, CA 93710
Chris M.

Chris M.

WASHER WHIRLPOOL WFW95HEDW0 On return visit replace pressure switch all functions tested good now. job is complete.

Near W Princeton Ave, Fresno, CA 93705
Chris M.

Chris M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Removed and replaced compressor And also power control board and main control board. Soldered in service stub and all other connections. Put system into a vacuum and then charged 7.10 ounces of R-134A Refrigerant. Tested for proper functions everything is functioning good. Job completed; used 1 AF1200 (TUBE EXTENSION) from stock

Near Chickadee Ln, Clovis, CA 93619
Chris M.

Chris M.

REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Customers issue is that the deli and crisper drawers vegetables were freezing up. Upon arrival temperature was set to 42° in the refrigerator I texted product temperature it was like 20°. Removed and replaced and replaced thermistor And tower and seal. Reassembled all shelving and drawers. Having customer monitor Temperature reading.. Job completed

Near E International Ave, Clovis, CA 93619
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Removed and replaced ice maker. Tested for proper function everything checks out good. Also adjust the legs to level up refrigerator. Job completed

Near Portals Ave, Clovis, CA 93619
Chris M.

Chris M.

REFIRGERATOR KITCHENAID KBSD602ESS01 Customers issue is the new built-in refrigerator is not cooling. On arrival and after troubleshooting I found compressor is knocking; ordrng 1 W10720770 (compressor)

Near Fresno, CA 93730
Chris M.

Chris M.

WASHER WHIRLPOOL WFW95HEDW0 I replaced drain pump and also main control. After starting up unit I’m now receiving me a F3-E1 code Which is a pressure switch.

Near W Princeton Ave, Fresno, CA 93705
Chris M.

Chris M.

WASHER WHIRLPOOL WTW4616FW1 "Customers issue not completing cycle and making weird noise. If your diagnostics received an F1 -E2,F1-E1,F5-E3 Error codes. I found drive pulley was sitting on belt guard the nut that holds it on has come off there for stripping out all the Gears on the cam and drive pulley etc. Also found motor bearings to be bad And belt was almost ripped in half ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W11124713 (CNTRL ) and 1 WPW10006384 (drive belt)"

Near N Blackstone Ave, Fresno, CA 93703
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Freezer is frosted up around railings and door liner of freezer. Ordering new door and gasket In slides found ball bearings on the bottom liner; ordrng 2 W10120018 (slide)s and 1 W11104489 (dor-fip) and 1 WPW10436253 (gasket-fip)

Near W Ridgepoint Dr, Fresno, CA 93711
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customers issue is a no cool. On arrival found compressor not running windings checked out OK put on start device. Compressor is just clicking trying to start but will not, compressor Is locked up. Needing to order compressor; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 WPW10350564 (capacitor), used 1 8201786 (START DEVICE,COMBO) from stock"

Near Twain Ave, Clovis, CA 93619
Chris M.

Chris M.

OVEN JENN-AIR JJW2730DS00 oven removed and replaced consule. Reinstalled oven into cabinet. Powered unit back on program to proper settings then preheated both lower and upper oven. All functions test normal. Job complete

Near Chahlip Ln, Shaver Lake, CA 93664
Chris M.

Chris M.

MICROWAVE WHIRLPOOL WMH31017FW0 Customers issue is that microwave is not functioning at all. Upon arrival I found microwave with no display no power no nothing. I first checked outlet to make sure I was receiving 120 V which I was. I found fuse to be blown. Removed and replaced fuse powered microwave back on tested for proper function everything checks out good. Job complete

Near Watts Valley Rd, Tollhouse, CA 93667
Chris M.

Chris M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Customers states icemaker is not working. Found icemaker motor not rotating therefore not dispensing ice. Removed and replaced ice maker tested for proper function everything checked out good.

Near N Eureka Ave, Fresno, CA 93720
Chris M.

Chris M.

REFRIGERATOR FRIGIDAIRE LGHB2867PFGA Customer states the ice dispenser is not dispensing ice. I found ice auger motor to be seized up also the dispenser module is defective not closing like it should. Ordering parts listed will return on next Wednesday; ordrng 1 241816602 (motor-auger) and 1 242093501 (housing) and 1 242270102 (module) and 1 5303918784 (air handler housin) and 1 5303918810 (THERMOSTAT )

Near Tollhouse Rd, Clovis, CA 93619
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 On return visit found previous icemaker that I installed was Defective. It made Ice looks like the motor didn’t Engage to disburse into ice container. Replaced with truck stock icemaker. Tested for proper function everything checks out good job complete; used 1 WPW10300024 (ICEMAKER) from stock

Near Saginaw Ave, Clovis, CA 93611
Chris M.

Chris M.

WASHER WHIRLPOOL WTW5000DW1 Customer had questions and concerns about her new wash machine also was making a little whining sound at times. I answered washer into diagnostics found off-balance code. Cleared out code and then proceeded to calibrate unit and then run systems test. All functions tested normal I did find the belt guard Underneath wash machine to be rubbing against the pulley. Corrected issue. Whenever a proper loading procedure with customer and different functions of her washer. Job completed

Near E Quincy Ave, Fresno, CA 93720
Chris M.

Chris M.

DISHWASHER KITCHENAID KDTM354DSS4 Customers issue was handled was loose and they thought something was wrong with her dishwasher, handle was loose so I tightened it. Ran through diagnostics everything checks out good. Job completed

Near E Copper Ave, Clovis, CA 93619
Chris M.

Chris M.

OVEN WHIRLPOOL WOS72EC0HSSOO Customers issue is display was not working. On arrival Found loose Wire connection going to User interface. Corrected issue tested for proper function. Preheated oven.All functions tested good now. Job completed

Near Moody Ave, Clovis, CA 93619
Chris M.

Chris M.

DISHWASHER WHIRLPOOL WDF520PADB3 On return visit today, removed and replaced defective upper spray arm. Checked for proper function. Job complete.

Near N Carey Ave, Clovis, CA 93611
Chris M.

Chris M.

REFIRGERATOR JENN-AIR JFC2089BEM01 Right door damage; ordrng 1 13107855SQ (dor-fip ss) and 1 WPW10214168 (nameplate)

Near W Wellington Ln, Fresno, CA 93711
Chris M.

Chris M.

REFIRGERATOR JENN-AIR JS42SSDUDE01 Customers states that their new built-in refrigerator has damage on the freezer door; ordrng 1 W10800815 (dor-fip)

Near N Sedona Cir, Fresno, CA 93720
Chris M.

Chris M.

OVEN KITCHENAID KEBS207BSS00 Customers states they were getting shocked when they touched oven. Upon arrival I call tech line got SR number 77233363894. I proceeded to pull Double oven out so I could troubleshoot wiring issue. Was able to find that line 1 to neutral I was getting 240 V and on L2 the neutral I was receiving nothing zero voltage. There is a wiring issue from the electrical panel to the connection behind oven.

Near E Starpass Dr, Fresno, CA 93730
Chris M.

Chris M.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Customers issue is the icemaker is not producing ice. Upon arrival I found Motor to be bad on ice maker; ordrng 1 WPW10300024 (icemaker)

Near Portals Ave, Clovis, CA 93619
Chris M.

Chris M.

DISHWASHER KITCHENAID KDTM354DSS5 On return visit replace inlet valve on dishwasher. Was out here before with no part and found water supply hose was cross threaded. I rethreaded it and thought it fixed it came out with part cycled washer on the leaks. Job complete.

Near E Kings Canyon Rd, Fresno, CA 93727
Chris M.

Chris M.

WASHER WHIRLPOOL MHW8200FC0 Customers issue is that wash machine will just shut off in mid cycle and wood display a F1E1 code which is loss of power. Upon arrival and after looking at washer I notice it’s connected into a GFI outlet which is no good.I put washer on extension cord and ran it On a regular outlet. Ran through diagnostics all functions tested good. Informed customer to have homebuilder to come back out with their electrician to change out that outlet. Job completed

Near E Benvenuto Dr, Fresno, CA 93730