Local Reviews
for Bryan

Rated 4.4 out of 5 stars based on 28 customer reviews

Map of Glendale, CA

Great Service!




After a full diagnostic, Brian was able to correct the problem. He answered all my questions & made sure the washer was functioning before he left.


Response from Appliance Repair Specialist:

Hello Lisa, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Pasadena, CA

Great Job Everything works now1





Response from Appliance Repair Specialist:

Hello Robert, We are happy to hear you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company!


Map of La Cañada Flintridge, CA

Great service




After Lowes extended warranty service tried a patch, we finally got a complete condenser replacement. The serviceman did an excellent job on both occasions (the patch and the full repair). He was quick, efficient and very clear about what we should look for as symptoms of patch failure. He was right on all counts and explained clearly how Lowes had try the patch before doing the full replacement. A good and really helpful guy.


Response from Appliance Repair Specialist:

Hello Nicholas, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Altadena, CA

Great service




He was efficient and plesant


Response from Appliance Repair Specialist:

Hello Jervey, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Pasadena, CA

problem not fixed




appointments are managed poorly,office phone calls are not answered after a long hold, phone calls are not returned , after 3 visits problem is not solved, Technician seems to rush to the next appointment without really checking if the appliance is working. Ready to share my opinion with BBB and any other social media.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Map of Altadena, CA

Brian is an excellent field rep!




Brian was very helpful, cool and down to earth. I appreciate his style. Thank you Brian!


Response from Appliance Repair Specialist:

Hello Juan, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future


Map of Pasadena, CA

Great Job




The technician did a fast repair that required no parts. He explained everything that he did clearly. He explained that my problem was common and easy to fix.


Map of Arcadia, CA

Great service




Problem diagnosed and repaired in a timely matter.


Map of San Marino, CA

Great Service!




Brian did an excellent job in fixing our ice maker. Highly recommended.


Map of San Gabriel, CA

Good service




Although he couldn’t pinpoint the issue, Bryan was professional and tried to help by the-calibrating the washer. So far I haven’t had any issues.


Response from Appliance Repair Specialist:

Hello Jen! Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Dishwasher service





Response from Appliance Repair Specialist:

Hello Georgia, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Homeowner




Very satisfied


Response from Appliance Repair Specialist:

Hi Carol, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Bryan!


Polite, efficient repair person




He was on time, found the problem, fixed it. Tested it. All is back to working. This was our first repair on the Maytag top load washer.


Response from Appliance Repair Specialist:

Hi Dave, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bryan!


Great service




Very professional


Response from Appliance Repair Specialist:

Hello William, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!


Perseverance




Bryan was determined to get my ice maker to work! I appreciate that. Getting the parts did get an extra week and that was troublesome. But after 4 visits and 3 weeks it works perfectly!


Response from Appliance Repair Specialist:

Hi Jean! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Bryan!


Great service and in a very short time. Highly recommend him.




He came after other techs didn't do a thing to fix the buzz my new dishwasher was making. Fix it with no mess and left with a smile. Great guy for the company to have.


Response from Appliance Repair Specialist:

Hi Elizabeth, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!


Excellent service and knowledgeable, professional technician.




Great service. Professional.


Response from Appliance Repair Specialist:

Hi Gail, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bryan!


great service





Response from Appliance Repair Specialist:

Hello Sosik, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!


Happy ending to Maytag washer repair





Response from Appliance Repair Specialist:

Hi Ann! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!


Never again!




Tech never called me to let me know he was coming. Therefore, I was not home. He got in because my son, who knew nothing about the issue or the appointment, was home and let him in. Tech told my son it was a design issue, he couldn’t fix the problem and to “live with it”. Never using them again!!!


Response from Appliance Repair Specialist:

Hi Lisa, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.


Not the best service, didn't solve issue




Technician sent me a video of him forcing my drawer open and shut rapidly, and when I came home at night my drawer was still getting stuck. He didn't answer the phone when I tried calling twice, and that was the last I heard of him. I need to waste my time getting it serviced again


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business. If you are still having issues with the appliance, please give us a call at 661-587-1300 so we may resolve your problem as soon as possible.


Good service




Everything went well including final clean up before leaving.


Response from Appliance Repair Specialist:

Hi Gudu, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!


Maria




Good service on second time


Response from Appliance Repair Specialist:

Hi Maria, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Bryan!


Pam




Good service, on time, polite


Response from Appliance Repair Specialist:

Hi Pam, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bryan! If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Fixed my fridge





Response from Appliance Repair Specialist:

Hi Ashley, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Bryan D.

Bryan D.

OVEN KITCHENAID KODE507ESS04 Cx states hearing whistle noise when oven is cooling down inspected unit found unit needs new blowers could not locate blowers on parts breakdown

Near Tulip Tree Ln, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

DISHWASHER KITCHENAID KDPE234GPS0 Cx states no drain from dw. Pain pump is not engaging. Removed and replaced drain pump. Unit is functioning as designed.

Near Wexford Dr, Los Angeles, CA 91042
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KBFC42FTS08 Cx states unit is constantly saying door is open and UI is powering on and then off. Inspected doors found light switch bracket missing on right side. Ordering bracket. ; ordrng 1 2221097 (bracket)

Near Solliden Ln, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

DRYER MAYTAG MGDB835DW4 Removed and replaced thermal fuse. Units still not igniting. Tested cut off got no continuity. Ordering thermal cut off.

Near Panorama Dr, Arcadia, CA 91007
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Evacuated system. Removed and replaced compressor. Pulled vacuum for 25minutes. Unit held vacuum. Charged system to specs. Unit is now cooling properly. Cx was covered under 5 year

Near Oakhurst Ln, Arcadia, CA 91007
Bryan D.

Bryan D.

DISHWASHER IKEA IDT870SAGX0 Ran diagnostics found unit not cycling. Pump and motor is not engaging u it is only filling and draining. Unit needs a new sump assembly. Ordering parts; ordrng 1 W10899563 (pump&motor)

Near Norwic Pl, Altadena, CA 91001
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Upon removing ice maker noticed Evap drain is clogged causing water to build up and leak thru bottom of fridge. Cleared ice build up and unit is functioning as designed. No dents dings or scratches caused by tech

Near Anita Dr, Pasadena, CA 91105
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KBSN602ESS00 Ordering gaskets. Cx will need to be scheduled ; ordrng 1 W10800789 (gasket-fip) and 1 W10800804 (gasket-fip)

Near Medford Rd, Pasadena, CA 91107
Bryan D.

Bryan D.

MICROWAVE WHIRLPOOL JMW9527DAS Cx states door on oven is falling apart. Uni needs new brain and door assembly. Parts are discontinued. Informed cx to contact and see how to resolve issue.

Near El Sol Ave, Altadena, CA 91001
Bryan D.

Bryan D.

WASHER MAYTAG MVWB765FW3 Cx states unit is not working properly. Ran diagnostics and got no error codes. Ran test cycle and unit functioned as designed. Instructed cx on proper loading and use of unit.

Near Montrose Ave, Glendale, CA 91214
Bryan D.

Bryan D.

WASHER MAYTAG MVWB835DW0 Removed and replaced both the gear case and washplate. Noticed a lot of rust on inner tub where shaft enters. Cleaned rust and reinstalled all parts. Unit is functioning as designed. No dents dings or scratches caused by tech. Cx approves repair at this time

Near Los Olivos Ln, La Crescenta-Montrose, CA 91214
Bryan D.

Bryan D.

WASHER MAYTAG MVWB835DW0 Removed and replaced both the gear case and washplate. Noticed a lot of rust on inner tub where shaft enters. Cleaned rust and reinstalled all parts. They may need an inner tub replacement. Unit is functioning as designed. No dents dings or scratches caused by tech. Cx approves repair at this time

Near Los Olivos Ln, La Crescenta-Montrose, CA 91214
Bryan D.

Bryan D.

WASHER MAYTAG MVWC6ESWW1 Cx states of power to unit unit is not starting. Checked for power at outlet found 120 at outlet. Inspected unit. Found no power at timer. Ordering timer; ordrng 1 WPW10243947 (timer)

Near Crown Ave, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

WASHER MAYTAG MHW5500FC0 Ran diagnostics and unit would not respond after time running diagnostics unit showed error code f5e1 door lock error. Tried running test cycle and unit would shut off. After I got unit into cycle unit drained fine. Explained to cx that the control was not functioning properly ; ordrng 1 W11201285 (CNTRL ) and 1 WPW10443885 (door lock)

Near Casitas Ave, Altadena, CA 91001
Bryan D.

Bryan D.

DRYER MAYTAG MGDB835DW3 Removed and replaced dryer repair kit (4392067). Unit is now functioning as designed. No dents dings or scratches caused. By tech.

Near Alahmar St N, Alhambra, CA 91801
Bryan D.

Bryan D.

REFRIGERATOR IKEA ISF25D2XBM01 Cx states lights are flickering on and off. Inspected unit found lights need to be replaced. Removed and replaced both the FC and RC lights. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near W Manor St, Altadena, CA 91001
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KSC24C8EYY03 Removed and replaced evap. Vacuumed system. Charged unit to specs. No signs of leaks. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Uintah St, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD8540FW0 the cabinet will need to be replaced. Ordering cabinet. Not the cabinet replaced; ordrng 1 W10469589 (panel)

Near Camino Grove Ave, Arcadia, CA 91006
Bryan D.

Bryan D.

DRYER MAYTAG MGDB835DW4 Cx states no heat from dryer. Inspected unit. Found no power at ignitor. Found thermal fuse is open. Ordering fuse; ordrng 1 W10909685 (fuse-thrml)

Near Panorama Dr, Arcadia, CA 91007
Bryan D.

Bryan D.

WASHER MAYTAG MHW5500FC0 ordering cx a new pump; ordrng 1 WPW10605427 (pump-water)

Near Casitas Ave, Altadena, CA 91001
Bryan D.

Bryan D.

FREEZER KITCHENAID KBSD608EBS01 Cx has ice build up all along top of fridge door. Door is not properly sealing along the top. Ordering gasket; ordrng 1 W10800788 (gasket-fip)

Near Memory Dr, Los Angeles, CA 91042
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Evacuated system. Removed and replaced evap. Also found leak at factory lock ring. Repaired leaks. Vacuumed system. Unit held vacuum. Charged system to specs. Unit is now cooling.

Near E Walnut St, Pasadena, CA 91101
Bryan D.

Bryan D.

M/W OTR WHIRLPOOL WMH31017HW2 Removed and replaced control. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near E Walnut St, Pasadena, CA 91101
Bryan D.

Bryan D.

OVEN WHIRLPOOL WFG320M0BW Cx states gasket burned and fell off inspected unit and found tear in gasket causing gasket to tear and melt. Damage to model and serial number due to heat not being sealed. Removed and replaced gaskets. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near N Michigan Ave, Pasadena, CA 91106
Bryan D.

Bryan D.

RANGE WHIRLPOOL MGR67755ADS Cx states that the oven is not working. Inspected unit and found no power at ignitors. No gas flow or power. Ordering control.; ordrng 1 WPW10166969 (cntrl-elec)

Near Canyon Dell Dr, Altadena, CA 91001
Bryan D.

Bryan D.

WASHER MAYTAG MVWX655DW1 Cx states washer is leaking inspected unit and found water leaking from inlet valves; ordrng 1 W11168740 (INLET) and 1 W11168743 (INLET HOT)

Near Carmel Rd, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

WASHER WHIRLPOOL MVWB835DC3 Removed and replaced the housing and drawer. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Daroca Ave, San Gabriel, CA 91775
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL KUDE20FBSS1 Removed and replaced control. Ran unit. Unit is now functioning as designed. Dents dings or scratches caused by tech.

Near Orange Ave, La Crescenta-Montrose, CA 91214
Bryan D.

Bryan D.

WASHER WHIRLPOOL MVWC200BW0 Cx states washer just continues to go into cycles by itself after the original cycle completes. RN diagnostics got no error codes ran a test cycle unit performed as designed.

Near Liliano Dr, Sierra Madre, CA 91024
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KUDF204EPA00 Cx states firsts is not cooling. Upon arrival unit was turned off. Told cx if unit doesn’t cool to give us a call after turning cooling on. Cx also asked for me to install knob back onto filter upon doing so found the filter housing was loose and all grades were not screwed in. Informed cx. Cx stated they. Pull not have a second visit and will be contacting pacific sales to demand unit gets replaced.

Near Chevy Chase Dr, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL WDF320PADS1 Removed and replaced UI panel. Unit is now functioning as designed. No dents dings or scratches caused by tech

Near Mar Vista Ave, Pasadena, CA 91106
Bryan D.

Bryan D.

MICROWAVE WHIRLPOOL WOC75EC7HS00 Cx states panel went blank and hasn’t came back on. Removed and replaced control panel. Unit is now functioning as designed. No dents dings or scratches caused by tech.

Near Rose Ave, Pasadena, CA 91107
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL WDF320PADS1 Removed and replaced UI panel. Unit is now functioning as designed. No dents dings or scratches caused by tech

Near Mar Vista Ave, Pasadena, CA 91106
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Cx states after last visit the fridge stopped cooling. Inspected unit and found compressor not running. Removed Nd secured connection at start device and compressor started. Then stopped running again. Grabbed a start device from truck and compressor still not starting. Ordering compressor motor was not pulled. ; ordrng 1 W10309988 (compressor)

Near Havana Ave, Los Angeles, CA 91342
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 C states water is leaking from ice maker. Found ice maker is leaking. Ordering ice maker; ordrng 1 4211173 (sub 4317943)

Near Anita Dr, Pasadena, CA 91105
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KSC24C8EYY03 Cx states fridge isn’t cooling. Inspected unit and found leak at evap as expected, ordrng 1 WPW10239732 (evaporator)

Near Uintah St, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

M/W OTR WHIRLPOOL WMH31017HW2 Cx states microwave will turn off and make clicking noise then turn back on. Ran unit and u it performed as designed. On second try units display went blank unit made a clicking noise then display came back on.ordering control.; ordrng 1 W10892389 (cntrl-elec)

Near E Walnut St, Pasadena, CA 91101
Bryan D.

Bryan D.

WASHER MAYTAG MVWB835DW0 Upon trying to install gear case on removal of wash plate the washplate will not release. Tried filling tub to see if it would help nothing. Washplate will need to be broken and replaced; ordrng 1 W10902814 (washplate)

Near Los Olivos Ln, La Crescenta-Montrose, CA 91214
Bryan D.

Bryan D.

DRYER WHIRLPOOL MEDB835DW4 Cx states dryer is not getting hot on normal cycle but works on power dry. Ran diagnostics got no error codes. Ran unit and unit was heating checked temp from air return and got 149 degrees. Informed cx that unit is operating as designed and uses less power than older units and to adjust times on timed dry for longer cycle or use power dry.

Near Amherst Dr, South Pasadena, CA 91030
Bryan D.

Bryan D.

REFIRGERATOR KITCHENAID KRFC704FSS00 Cx states ice maker worked fine then just stopped. Inspected unit. And found a broken wire from door to ice maker; ordrng 1 W10849515 (dor-fip)

Near N Myrtle Ave, Monrovia, CA 91016