Local Reviews
for Bryan

Rated 4.4 out of 5 stars based on 39 customer reviews

Map of Pasadena, CA

Great service





Response from Appliance Repair Specialist:

Hello Sunshine, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Pasadena, CA

Great Service




Arrived within time frame given to me. Very polite and explained resolution to the problem clearly to me. It was warranty work so no charge.


Response from Appliance Repair Specialist:

Hi Andrea, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Pasadena, CA

Gary





Response from Appliance Repair Specialist:

Hello Gary, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Glendale, CA

Not much explanation




Your technician determined nothing was wrong with the washer but didn't spend much time discussing why we thought we had a problem after we spent time with Maytag on the phone.


Response from Appliance Repair Specialist:

Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Pasadena, CA

. Great service




Brian was extremely helpful with the clearing issues with the warranty. The only thing he missed was screwing in the dishwasher and that was probably because he was so busy talking to the warranty people. My husband was able to fix it very quickly


Response from Appliance Repair Specialist:

Hi Carol, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of South Pasadena, CA

Great Service!




Bryan Dunn-Wilson was very helpful and courteous. He answered all my questions thoroughly.


Response from Appliance Repair Specialist:

Hello Kelly, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Alhambra, CA

Dishwasher working





Response from Appliance Repair Specialist:

Hello Tina, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Map of Pasadena, CA

very efficient




help requested due to smoking of electric dryer, and clothes not drying since day 1 of receiving driver. service man (bryan) discovered an error in the wiring by the installation company, wired it correctly and was on his way. no cost for service...


Response from Appliance Repair Specialist:

Hello Antonella, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Altadena, CA

Great service and friendly.





Response from Appliance Repair Specialist:

Hello Jeff, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Altadena, CA

Nora




Bryan was very helpful and understanding of our situation and was able to figure out what was wrong with our machine.


Response from Appliance Repair Specialist:

Hello Nora, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Not working




We spent $500 to fix a problem, the refrigerator dropping temperatures. The override does not work, used to have to turn the refrigerator off to get the temperature to reset and now that does not even work. Max school is actually warmer than the actual temperature we can set. The fix lasted a week, this morning the refrigerator temperature was 27°, food contains the freezer continue to throw it out. The repair did not work at all. We cannot even get the refrigerator temperature to reset now. This should not be happening with an appliance of this caliber and expense.


Response from Appliance Repair Specialist:

Hello Gary, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Great Service!




After a full diagnostic, Brian was able to correct the problem. He answered all my questions & made sure the washer was functioning before he left.


Response from Appliance Repair Specialist:

Hello Lisa, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Great Job Everything works now1





Response from Appliance Repair Specialist:

Hello Robert, We are happy to hear you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company!


Great service




After Lowes extended warranty service tried a patch, we finally got a complete condenser replacement. The serviceman did an excellent job on both occasions (the patch and the full repair). He was quick, efficient and very clear about what we should look for as symptoms of patch failure. He was right on all counts and explained clearly how Lowes had try the patch before doing the full replacement. A good and really helpful guy.


Response from Appliance Repair Specialist:

Hello Nicholas, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Great service




He was efficient and plesant


Response from Appliance Repair Specialist:

Hello Jervey, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


problem not fixed




appointments are managed poorly,office phone calls are not answered after a long hold, phone calls are not returned , after 3 visits problem is not solved, Technician seems to rush to the next appointment without really checking if the appliance is working. Ready to share my opinion with BBB and any other social media.


Response from Appliance Repair Specialist:

Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Brian is an excellent field rep!




Brian was very helpful, cool and down to earth. I appreciate his style. Thank you Brian!


Response from Appliance Repair Specialist:

Hello Juan, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future


Great Job




The technician did a fast repair that required no parts. He explained everything that he did clearly. He explained that my problem was common and easy to fix.


Great service




Problem diagnosed and repaired in a timely matter.


Great Service!




Brian did an excellent job in fixing our ice maker. Highly recommended.


Good service




Although he couldn’t pinpoint the issue, Bryan was professional and tried to help by the-calibrating the washer. So far I haven’t had any issues.


Response from Appliance Repair Specialist:

Hello Jen! Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Dishwasher service





Response from Appliance Repair Specialist:

Hello Georgia, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Homeowner




Very satisfied


Response from Appliance Repair Specialist:

Hi Carol, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Bryan!


Polite, efficient repair person




He was on time, found the problem, fixed it. Tested it. All is back to working. This was our first repair on the Maytag top load washer.


Response from Appliance Repair Specialist:

Hi Dave, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bryan!


Great service




Very professional


Response from Appliance Repair Specialist:

Hello William, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Bryan!


Bryan D.

Bryan D.

RANGE WHIRLPOOL WFG320M0BS3

Near Gavina Ave, Los Angeles, CA 91342
Bryan D.

Bryan D.

WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Removed and replaced control. Calibrated and tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech

Near E Green St, Pasadena, CA 91106
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KSSC42FMS00 Removed and replaced UI board. Unit is functioning as designed. No dents dings or scratches caused by tech

Near La Mesa Pl, Pasadena, CA 91103
Bryan D.

Bryan D.

REFIRGERATOR WHIRLPOOL WRS571CIHZ01 Removed and replaced diffuser. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Bramblewood Rd, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Removed and replaced drain pump. Unit was having a hard time entering diagnostics. Unplugged unit and re plugged unit in. Unit tested and functioned as designed.

Near E Green St, Pasadena, CA 91106
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD4815EW2 Cx states hearing noise while unit is running. Heard noise. Removed front and top panel. Found a bead sitting behind tub seal causing noise. Removed bead and reinstalled top and front panels. Tested unit. All noises are gone. Cx approves repair. No dents dings or scratches caused by tech.

Near N El Molino Ave, Pasadena, CA 91101
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WUW35X15DS

Near N Oak Knoll Ave, Pasadena, CA 91101
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cx states ice dispenser is not working. Removed ice bin and found pieces of ice not allowing bin to properly align with auger motor. Removed small pieces of ice and instructed cx on how to properly insert bin. Cx approves repair at this time. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near S Oak Knoll Ave, Pasadena, CA 91101
Bryan D.

Bryan D.

MICROWAVE WHIRLPOOL WOC54EC7AS00 Removed and replaced mag cooling fan. Tested unit. unit is heating and functioning as designed.

Near Cordova St, Pasadena, CA 91106
Bryan D.

Bryan D.

DRYER WHIRLPOOL GGQ9800PW1 Removed and replaced both gas coils. Also noticed a lot of backed up lint inside unit. Vacuumed lint and cleared any restrictions. Removed and replaced door switch and now unit is functioning as designed. Cx approves repair no dents dings or scratches caused by tech.

Near W Grand View Ave, Sierra Madre, CA 91024
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cx states water is leaking in freezer. Inspected unit and found evap drain is clogged. Cleared all ice and drain. Inspected drain behind unit and no restrictions at drain are visible. Recommended Cx unplug unit to finish defrosting unit is functioning as designed. No dents dings or scratches caused by tech

Near W Sierra Madre Blvd, Sierra Madre, CA 91024
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD7590FW0 Cxvstates no power. Unit I’ll not power on. Checked for power at outlet found 120. Removed top panel and inspected UI found broken connector at UI on control. Removed and replaced control. Unit powered right up. Ran unit and unit is functioning as designed no dents dings or scratches caused by tech.

Near W Walnut St, Pasadena, CA 91103
Bryan D.

Bryan D.

OVEN KITCHENAID KODC304EBL00 Removed oven from cabinetry. Removed and replaced bottom oven thermostat. Reinstalled unit to cabinetry. Pre heated bottom oven to 350. Unit heated and functioned as designed. No dents dings or scratches caused by tech

Near Alberta St, Altadena, CA 91001
Bryan D.

Bryan D.

RANGE WHIRLPOOL WFG320M0BB0

Near Laurel Canyon Blvd, Los Angeles, CA 91331
Bryan D.

Bryan D.

WASHER WHIRLPOOL WTW8040DW4 Cx states unit is not draining. And not cycling. Tried running diagnostics and unit would not respond. Ordering drain pump and control; ordrng 1 W10876600 (drain pump) and 1 W11182868 (CNTRL)

Near Nurmi St, Los Angeles, CA 91342
Bryan D.

Bryan D.

OVEN KITCHENAID KSGG700ESS0 Cx states while baking she will her unit turn off and not re ignite just keeps clicking. Ran diagnostics got no error codes. Unit has a good ground. Inspe ted ignitor. And found broken wire on ignitor. Causing intermediate ignition. Ordering ignitor; ordrng 1 WPW10324262 (igntr-oven)

Near S Arroyo Pkwy, Pasadena, CA 91105
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cx states fridge is freezing food on top shelve. Inspected diffuser and noticed spring controlling door as broken. Ordering thermistor and diffuser; ordrng 1 W11317276 (DIFFUSER ) and 1 WPW10384183 (thermistor)

Near Lincoln Ave, Pasadena, CA 91103
Bryan D.

Bryan D.

DISHWASHER KITCHENAID KDTE204GPS0 Cx states dw is not cycling. Ran dw and unit will only fill and drain no wash. Pump not engaging. Unit needs a new sump assembly. Ordering parts; ordrng 1 W11124384 (SUMP ASSEMBLY )

Near Santa Carlotta St, Glendale, CA 91214
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL KSSC36QTS00 Tried and replaced inlet valve unit would still not work. Techline wants me to order and replace door switch due to no voltage found at switch ordering parts.

Near W Camino Real Ave, Arcadia, CA 91007
Bryan D.

Bryan D.

DISHWASHER WHIRLPOOL WDF520PADM7 Cx states u it is leaking from front on left side. Ran unit found spray arm was loose and unit was tilted forward not leveled. Tightened spray arm and leveled unit. Unit is now not leaking. Sent email to cx as request. Did not collect.

Near S Garfield Ave, Alhambra, CA 91801
Bryan D.

Bryan D.

FREEZER KITCHENAID KFIS29PBMS02 There is no ice build on either evap. Ic is on bottom of drawer and freezer. Inspected gasket found small tear along bottom where ice build up is ; ordrng 1 W10407216 (gasket-fip)

Near E Naomi Ave, Arcadia, CA 91007
Bryan D.

Bryan D.

WASHER MAYTAG MVWC416FW0 Cx states unit stated making a weird noise then stopped during cycle. Ran diagnostics got no error codes. During test cycle unit would not spin or agitate. Inspected drive belt and found belt had slipped of motor and cam due to lose cam. Tightened cam and reinstalled drive belt. Ran test cycle. Unit ran and functioned as designed. No dents dings or scratches caused by tech.

Near Hermosa Ave, Glendale, CA 91214
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL GSS30C6EYW03 Removed and replaced door. Tested ice maker unit is functioning as designed.

Near Pajarito Ct, Santa Clarita, CA 91355
Bryan D.

Bryan D.

WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Cx states washer is making grinding noises. Ran diagnostics and drain pump just kicks on and doesn’t stop. Removed pump found nothing causing noise. Ordering drain pump

Near E Green St, Pasadena, CA 91106
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cx states fridge is getting to cold. Set temps higher and it didn’t help ran diagnostics for thermistor test and it passed ran damper test and it would not shut. Removed and replaced damper. Tested unit. U it is now functioning as designed.

Near E Ashtabula St, Pasadena, CA 91104
Bryan D.

Bryan D.

RANGE WHIRLPOOL WEG750H0HZ0 Cx states cleaning lady accidentally put unit into control lock. Unit would not allow me to unlock. Pulled range away from wall. Unplugged unit. Plugged unit back in and reset to factory setting. Locked and unlocked unit. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Falls Dr, Castaic, CA 91384
Bryan D.

Bryan D.

DRYER WHIRLPOOL WGD8000DW Removed and replaced gas valve. Tested unit. No signs of gas leak. Informed cx if she notices again to immediately stop using unit and give us a call.

Near Kimmore Terrace, Santa Clarita, CA 91355
Bryan D.

Bryan D.

KITCHEN WHIRLPOOL WFG320M0BW2 Removed and replaced left side panel. Cooktop had a hard time re sitting due to all the bends. Got cooktop to sit still in position. Side panel is taken care of.

Near Montrose Ave, La Crescenta-Montrose, CA 91020
Bryan D.

Bryan D.

WASHER MAYTAG MVWC565FW1 "Cx states washer is leaving white spots on clothing. Ran diagnostics got no error codes. Tested unit unit ran as designed. Checked in,et valves for debris seeing if this is where it is coming from. Unit is functioning as designed. Instructed cx on proper loading technique and instructed cx on proper soap. Informed cx that the washer does not introduce this whit substance that it’s either the soap or unit being over loaded and soap rests on clothing."

Near Santa Anita Ave, Sierra Madre, CA 91024
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KBSD606ESS00

Near E Mendocino St, Altadena, CA 91001
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL KSSC48QKS00 Removed ice build up and ice maker. Cycled ice maker ice maker cycled and filled as designed. No dents dings or scratches caused by tech. Cx approves repair at this time.

Near Gavina Ave, Los Angeles, CA 91342
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed and replaced all water lines and reservoir. Unit is not leaking. Cx approves repair. No dents dings or scratches caused by tech.

Near Bradley Ave, Los Angeles, CA 91342
Bryan D.

Bryan D.

RANGE WHIRLPOOL WFG320M0BB0 Cx states broil turns on by itself. Unit was unplugged. As soon as unit was connected to power unit sparked and all went blank ; ordrng 1 W11113908 (cntrl-elec)

Near Laurel Canyon Blvd, Los Angeles, CA 91331
Bryan D.

Bryan D.

OVEN KITCHENAID KOSC504ESS01

Near Woldrich St, Los Angeles, CA 91342
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KRSC503ESS00 Removed and replaced door. Tested unit. Unit is cycling and filling. Unit is functioning as designed. Cx approves repair at this time. No dents dings or scratches caused by tech.

Near Maiden Ln, Altadena, CA 91001
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KBSD606ESS00 Removed and replaced compressor. Vacuumed system for 15 minutes. Unit held vacuum. Charged system to specs. Unit is cooling. Told cx if unit does not cool to us a call.

Near E Mendocino St, Altadena, CA 91001
Bryan D.

Bryan D.

REFRIGERATOR KITCHENAID KBSD606ESS00 Removed and replaced compressor. Vacuumed system for 15 minutes. Unit held vacuum. Charged system to specs. Unit is cooling. Told cx if unit does not cool to us a call.

Near E Mendocino St, Altadena, CA 91001
Bryan D.

Bryan D.

WASHER MAYTAG MVWB835DW Removed and replaced lid lock assembly. Tested unit. Unit is functioning as designed no dents dings or scratches caused by tech.

Near Paxton St, Los Angeles, CA 91331
Bryan D.

Bryan D.

WASHER AMANA NTW4516FW2 Cx states the unit was at a loss of power. Tried testing unit in diagnostics and unit would not respond. Checked outlet for proper voltage. Outlet was fine. Removed and replaced control. Calibrated and tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.

Near Lake Ave, Altadena, CA 91001
Bryan D.

Bryan D.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 Cx states ice build up along bottom of door and drawer in freezer. Inspected unit and found gasket not sealing properly along bottom of door cause if air leak; ordrng 1 W10836785 (gasket-fip)

Near Rhodesia Ave, Los Angeles, CA 91040