Local Reviews
for Billy
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Art - Los Angeles, CA
Response from Appliance Repair Specialist:
Hi Art, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Richard
Richard - Los Angeles, CA
Worst experience
Response from Appliance Repair Specialist:
Hello Richard, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Dennis - San Fernando, CA
Response from Appliance Repair Specialist:
Hello Dennis, Thank you for taking the time to respond to our request. We are happy to know that you had a five star experience with our company! We value your time as well as your business. Great job, Billy!
Great service
Christine - Castaic, CA
Great repair service. Billy was friendly and explained what needed to be replaced to fix my washer and ice maker.
Response from Appliance Repair Specialist:
Hello Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
Sandra
Sandra - Stevenson Ranch, CA
Response from Appliance Repair Specialist:
Hello Sandra, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!
Danielle
Danielle - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi Danielle, Thank you for taking the time to respond to our review request, If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent service technician
Victor - San Fernando, CA
Our technician made sure we were satisfied. Great customer service!
Response from Appliance Repair Specialist:
Hello Victor, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Billy!
Mts
Marissa - Los Angeles, CA
Great service, Billy is very professional!
Response from Appliance Repair Specialist:
Hi Marissa, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
good service
Art - Los Angeles, CA
Response from Appliance Repair Specialist:
Hello Art, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!
Fantastic Service
Richard - Santa Clarita, CA
Billy is fast efficent and friendly... he does his job well and has ability to be considerate and helpful
Response from Appliance Repair Specialist:
Hello Richaard, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
Great Service from Billy!!!
Marissa - Los Angeles, CA
Billy is very professional with a very wholesome personality. Does his job very well.
Response from Appliance Repair Specialist:
Hi Marissa, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!
Jim-friendly service
Jim - Santa Clarita, CA
Billy was prompt and knowledgeable.
Response from Appliance Repair Specialist:
Hello Jim, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bily!
Great Service
Frank - Stevenson Ranch, CA
Very happy with the service. Was constantly updated regarding service time. Technician was on time and did the work in a timely, professional manner. It's rare and sad in today's time that all companies can't provide this type of service.
Response from Appliance Repair Specialist:
Hi Frank, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
Very efficient and knowledgeable
Linda - Los Angeles, CA
Billy was on time, very knowledgeable and covered all bases. Would certainly use this service again.
Response from Appliance Repair Specialist:
Hi Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Billy!
Great Service
John - Santa Clarita, CA
Bill was an awesome repair tech. Explained everything well and was clean, efficient and to the point.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Billy!
Appliance repair benchmark
Lori - Stevenson Ranch, CA
Billy repaired both our KitchenAid dishwasher which needed a new electronic interface and our Maytag Bravos washing machine that he correctly diagnosed as a faulty drain pump. Now we have perfectly working appliances again at a fraction of their replacement cost. So very happy not to be washing dishes in the sink and clothes in the tub! Awesome work Billy! Also, got an automated call the day before that provided the apprx. 2 hour window of the appt. and another about 25 minutes prior as an update. Billy was exactly on time and worked proficiently to make the repairs. Price was as expected and a good value for quality work and factory parts. Hopefully we are good for awhile and any other appliances break Billy will get the call first.
Response from Appliance Repair Specialist:
Hi Lori! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
Sherre
Sherre - Santa Clarita, CA
Response from Appliance Repair Specialist:
Hello Sherre, Thank you for your business and positive review. We are happy to hear you had a great experience with our company. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
In time and great!
Susan - Santa Clarita, CA
Response from Appliance Repair Specialist:
Hello Susan! We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
Great and friendly service.
EPSTEIN - Los Angeles, CA
Billy (I believe is the correct name) was on time, very courteous and friendly. Very efficient.
Response from Appliance Repair Specialist:
Hi Alan, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
PROFESSIONAL SERVICE
ROMAN - Los Angeles, CA
Did what the refrigerator needed to be repaired in a short time.
Response from Appliance Repair Specialist:
Hi Dennis, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!
Great very good service
MANALASTS - Santa Clarita, CA
The technician gave us a very good service
Response from Appliance Repair Specialist:
Hi Arene, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!
Great Service
EVANS - Los Angeles, CA
Great service. Clean and honest reliable staff.
Response from Appliance Repair Specialist:
Hi Andrew, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!
Fixed washer
SAHAGUN - Santa Clarita, CA
Response from Appliance Repair Specialist:
Hi Balena, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Way to go, Billy!
Bully was wonderful. He fixed the problem with in a few minutes. He was very personable. He's a keeper.
PAGANELLI - Castaic, CA
Response from Appliance Repair Specialist:
Hi Patti, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!
Jeammy
PALAFOX - Los Angeles, CA
Great service!!
Response from Appliance Repair Specialist:
Hello Jeammy, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!
Billy J.
REFIRGERATOR KITCHENAID KRMF606ESS01 Using s code to cover parts pulled out unit with slider removed and replaced both controls u.i and main control retested job complete
Billy J.
OVEN JENN-AIR JJW2830DS01 Upon arrival removed and replaced every piece of glass retested job complete cx inspected and is happy with repair
Billy J.
OVEN WHIRLPOOL WOS51EC0AS04 Upon arrival removed and replaced control latch and sensor retested job complete.
Billy J.
DRYER MAYTAG MDG4000BWW Upon arrival removed and replaced both bearing glides was able to repair seal with out replacing retested job complete
Billy J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Upon arrival cx states that if she uses water dispenser and pulls cup away that the unit drips about twice and leaks down the door cx states it’s only when you use the water dispenser she gets those two drops of water in the line. got in touch with techline, don’t believe the water valve is defective other wise unit would be dripping constantly 7723444192 per techline this is completly normal replacing the valve will not fix anything and unit is operating as designed. job complete
Billy J.
DISHWASHER KITCHENAID KDTE104ESS4 "Upon arrival cx stated unit not washing properly they just moved into the home found water was shut off to the dishwasher turned water on retested job complete"
Billy J.
MICROWAVE WHIRLPOOL WOC54EC7AS01 wpw104861 Part not ordered ; ordrng 1 WPW10486188 (cntrl-elec)
Billy J.
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Installed grill plate job complete
Billy J.
WINE COOLER KITCHENAID KUWR204ESB00 Removed and replaced panel retested job complete cx inspected and is happy job complete
Billy J.
DRYER WHIRLPOOL WGD4950HW0 Unit is being used as a commercial product dryer for the enoire motel per Andrew 7723396250 cx stated the dryer is only for him but it was full of multiple sheets cx stated he doesn’t want file number he wants to return unit and he doesn’t care tried arguing with me I left do not send me back out
Billy J.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Apon arrival removed and replaced door retested job complete
Billy J.
WASHER MAYTAG MVWB750WQ0 8577408 W10187307 W10172154 W10172146 W10106990 apon arrival cx stated unit leaks intermittently found cracked house from bing old also noticed this has the 6 solenoid valve witch when it fails it sends to much water ordering ; ordrng 1 8577408 (valve) and 1 W10106990 (nozzel assy water) and 1 WPW10172146 (dispenser) and 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser)
Billy J.
WASHER MAYTAG MVWC465HW2 Apon arrival cx stated unit not operating noticed hot water was turned off and unit had no fill long fill instructed cx unit needs both hot and cold water turned on no matter what job complete
Billy J.
REFRIGERATOR KITCHENAID KRFC302ESS00 Apon arrival removed and replaced mullion and icemaker retested job complete unit functions as deaighned
Billy J.
DRYER WHIRLPOOL MGDB980BW0 279834 apon arrival cx stated unit not heating or drying clothes I checked vent unit had good air flow inspected ignition unit was heating homed out gas coils and tested bad removed and replaced from truck stock retested job complete; used 1 279834 (2 COIL GAS VALVE SET) from stock
Billy J.
COOKTOP WHIRLPOOL KGCU467VSS02 Upon arrival uninstalled comercial cooktop removed and replaced wire harness witch included electrodes and spark module retested job complete all burners now ignite
Billy J.
REFRIGERATOR WHIRLPOOL KSCS25INSS00 Upon arrival valve was not closing properly removed and replaced water valve also icemaker was cracked removed and replaced icemaker as well job complete
Billy J.
WASHER WHIRLPOOL WTW5000DW0 Upon arrival cx states unit shakes and makes load noises found washer was completly overloaded filled up to the entire tub had cx empty washer to test I checked unit for error codes and had off balance overload reinstructed cx of proper use and care rebalanced unit and retested job complete unit functions as desighned inspected suspension rods seem to be fine job complete
Billy J.
WASHER WHIRLPOOL WTW4816FW2 Upon arrival cx stated unit not operating found control completly locked out I unplugged unit recalibrated and tested in diognosis and went threw all functions as designed control was frozen.
Billy J.
REFRIGERATOR MAYTAG MRT118FFFM01 Upon arrival freezer evaporator is frozen temp in fridge in 50 degrees and temp in freezer is 14 cx will shut off fridge unit in rv but all components can be accessed from the front fount evaporator fan not running and out of range thermistor control was not turning off unit will need to replaced as well ordering; ordrng 1 W10384183 (thermistor) and 1 WIREHARNESS (WIREHARNESS) and 1 WP2315539 (motor-evap)
Billy J.
WASHER MAYTAG MVWB955FC1 Cx states unit bounces around cx states unit does not fill with enough water and unit is too load I checked unit for error codes and there is none ran test 51 and found no issues tilted unit back and noticed gearcase is leaking oil; ordrng 1 W10006491 (gearcase)
Billy J.
REFRIGERATOR WHIRPOOL GC5SHGXLS01 Removed and replaced housing retested no leaks at this time job complete
Billy J.
DRYER MAYTAG MDG4000BWW "2515229 306508 21.82 11.19 and seal apon arrival unit making a small scatting noise per rich its the glides ordering quoted cx 143.94 cx paid 115; ordrng 2 306508 (bearing,glide front)s and 1 SEAL (SEAL)"
Billy J.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Apon arrival removed and replaced bad led retested job complete
Billy J.
WASHER WHIRLPOOL WTW5800BW0 Apon arrival removed and replaced drawer and washplate unit now won’t finish diognosis won’t unlockwasher 7722980058 now tub ring is stripped requesting extra labor entire W10396887 send into autho per techline; rqstng P&A on 1 W10396887 (hub)
Billy J.
WASHER WHIRLPOOL WTW7500GW0 Removed and replaced console retested no error codes job complete if recalled send senior tech
Billy J.
MICROWAVE WHIRLPOOL GMC305PDQ1 Apon arrival uninstalled microwave removed and replaced diod magnetron and lamp all functions now heat and light as desighned
Billy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Apon arrival cx stated unit was not dispensing water found a water line in the top resivor got disconnected and leaking threw top of fridge uninstalled panel and resecured retested job complete instructed cx to buy another baking soda for fridge odor also coffee beans job complete
Billy J.
WASHER MAYTAG MHW5500FW0 MHAEBHAEPL2.5 apon arrival removed and replaced all parts listed retested and unit is working as desighned no leaks dings or scratches ran unit threw diognosis and inspected all components and not one drop of water I had one of the screws break on old stator so I could not transfer over ordering; ordrng 1 W10253476 (screw)
Billy J.
OVEN WHIRLPOOL WOS51EC0AS04 WOS51EC0AS04 W10839510 cx request last call of day apon arrival cx stated unit not heating found unit only got to about 200 degrees in 30 min unit needs new controls and sensor ordering ; ordrng 1 W10618131 (latch-door) and 1 W10622170 (sensor) and 1 W10839510 (cntrl-elec)
Billy J.
DRYER MAYTAG WGD7800XW0 WGD7800XW0 47.83 4392067 pin arrival unit was making a load scratching noise removed and replaced repair kit retested job complete; used 1 4392067 (DRYER REPAIR KIT) from stock
Billy J.
DISHWASHER WHIRLPOOL MDB7749AWB1 Removed and replaced u.i retested job complete cx paid in full
Billy J.
REFRIGERATOR WHIRLPOOL WRS322FDAM03 Apon arrival removed and replaced icemaker retested job complete unit cycled as desighned
Billy J.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Upon arrival removed and replaced control heater and ui sensor, retested unit, unit is now heating as designed. job complete.
Billy J.
M/W OTR WHIRLPOOL WMH31017HZ0 Cx states microwave has came on by its self one time. documented with techline. per cx he was using cooktop underneath microwave. per techline if thermistor gets hot, it will turn on exhaust fan by itself and run till unit cools down. I instructed cx of proper use and care, job complete.
Billy J.
WASHER WHIRLPOOL WTW8500DC0 F6e2 f2e1 error codes found upon arrival. unit is giving communication error codes unit won’t go into diognosis and won’t respond properly unplugged and plugged unit back in and still the same thing unit needs new console and control w10838672 w10812418; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console)
Billy J.
OVEN JENN-AIR JJW2830DS01 Upon arrival tried cleaning glass but grease is baked on both inner oven doors and stained glass ordering glass W10347596 W10725071 W10618107 upper and lower oven glass; ordrng 2 W10347596 (door glass)s and 2 W10618107 (glass-door)s and 2 W10725071 (glass-door)s
Billy J.
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "W10276223 ordered different color, need gray; ordrng 1 W10276223 (grate drip tray)"
Billy J.
REFIRGERATOR KITCHENAID KRMF606ESS01 Upon arrival cx stated ice cream is soft. I found ice building back up on evaporator freezer found temp about 22 degrees ice cream soft. bi metal already replaced, u.i and main control needed 10675033 w10894103; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Billy J.
MICROHOOD WHIRLPOOL WMC50522HZ0 Upon arrival cx stated door was dented, referring cx back to whilpool