Local Reviews
for Billy

Rated 4.8 out of 5 stars based on 65 customer reviews

Map of Los Angeles, CA

Wendy




Great service & clear communication!


Response from Appliance Repair Specialist:

Hello Wendy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Stevenson Ranch, CA

Maytag Repair




Very, if not the most, knowledgeable service tech we have ever experienced.


Response from Appliance Repair Specialist:

Hello Doug, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Castaic, CA

Great service




First of all the company made sure to confirm the service appt by email and phone. Then we got a call telling us that Billy was finishing his previous appt and would be here shortly which was true. He arrived about 15 min after the call. He was professional and clear about the issue and cost to fix. Excellent job!


Response from Appliance Repair Specialist:

Hello Aly, Thank you for the great review you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.


Map of Los Angeles, CA

Great service




Very professional, diagnostic was easy liked the fact that records were online and easy to access.


Response from Appliance Repair Specialist:

Hello Diane, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Santa Clarita, CA

Celia Gonzalez




Great service. Billy was kind enough to wait for me , until I made it home, extra time. I truly appreciated that. He solve my washer problem in a matters of minutes.


Response from Appliance Repair Specialist:

Hello Celia, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Santa Clarita, CA

Alison




Great experience with appliance repair – on time, super friendly, professional. Everything went smoothly and wonderfully. Highly recommend


Response from Appliance Repair Specialist:

Hi Allison, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Santa Clarita, CA

Beth





Response from Appliance Repair Specialist:

Hi Beth, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Map of Santa Clarita, CA

.




Billy was great. Super nice and very professional.


Map of Santa Clarita, CA

On time andprofessional





Map of Santa Clarita, CA

Great service




Our appliance specialist was on time, kind, courteous, informative, and helpful. Although it did take a while to receive the parts needed to repair our stove, it is now functioning perfectly!


Response from Appliance Repair Specialist:

Hello Arielle, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Great service





Response from Appliance Repair Specialist:

Hello Florante, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Great




Thank you for your professionalism and thoroughness!


Response from Appliance Repair Specialist:

Hi Keone, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Great Service




Everyone from the office staff to our repairman Billy was great to work with.


Response from Appliance Repair Specialist:

Hi Abby, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Great tech!!




The tech that was sent to us was great!! I look forward to using this company in the future!!!


Response from Appliance Repair Specialist:

Hi Amanda, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Great Service from technician Billy




Billy was great. The office on the other hand was very confused about the date and time of service. Had to call and was told service has been rescheduled due to ordering a part but no one had even looked at the dishwasher yet so I was confused how they knew what part to order. As soon as I got off the phone and the doorbell rang and Billy was there ready to services our dishwasher. He replaced a part which he had and was on his way. Did a great job.Dishwasher works fine now.


Response from Appliance Repair Specialist:

Hello Carl, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Great service




Great service, knowledgeable, great updates on arrival time


Response from Appliance Repair Specialist:

Hello Roland, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Great Service




Friendly, efficient an on time!


Response from Appliance Repair Specialist:

Hi Susan, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Great service




Great customer service


Response from Appliance Repair Specialist:

Hello Daisy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Super Billy Johnson




My experience with Billy Johnson was Super! Billy showed up midway during the time window. He was very professional looking. He listened to my information and effected the repair to my refrigerator very quickly. The U.S.A. needs more folks like him. I just wish he wasn't so busy that they couldn't schedule him to come sooner.


Response from Appliance Repair Specialist:

Hello Chester, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Great service love it




I really love the service


Response from Appliance Repair Specialist:

Hello Miguel, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.


Great service




repairmen was very pleasant and did the best job.


Response from Appliance Repair Specialist:

Hi Gwendolyn, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.


Billy was a excellent technician very profressional, thorough awesome service.





Response from Appliance Repair Specialist:

Hello Wendy, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


owner




great service and no wasted time waiting for the technician to show up.


Response from Appliance Repair Specialist:

Hello Brigida, We are happy you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Lovely service provider




I am not giving 5 star service re: convenience only b/c we had to wait several days before a tech could come to our home. We were given an 8-10 slot (I asked a few times for the closest to 8 as i had to cancel a PT appt.) and he showed at almost 10. Thus I missed my appt. Tech was very very helpful, friendly and knowledgable.


Response from Appliance Repair Specialist:

Hello Griselle, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future


Excellent




Excellent service! Tech was very knowledgeable, professional and polite!


Response from Appliance Repair Specialist:

Hello Jean, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Billy J.

Billy J.

WASHER WHIRLPOOL WTW7500GC0 Upon arrival cx stated unit is very load found units gearcase is completly gone and dripping oil I tested unit and was also receiving a shifter error code as well I cleared and retested but it came right back up unit needs gearcase and shifter; ordrng 1 W10754448 (clutch)

Near Los Angeles, CA
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Control box does not come with control ordering control W11263188; ordrng 1 CONTROL (CONTROL)

Near Osborne St, Los Angeles, CA 91331
Billy J.

Billy J.

WASHER MAYTAG MVWB835DW3 Upon arrival cx stated unit giving of I put unit in diognosis and ran test one valve is froze removed and replaced retested job complete no leaks at this time

Near Gale Dr, Stevenson Ranch, CA 91381
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02

Near Mercer St, Los Angeles, CA 91331
Billy J.

Billy J.

WASHER MAYTAG MVWB980BG0

Near Santa Clarita Rd, Santa Clarita, CA 91350
Billy J.

Billy J.

WASHER WHIRLPOOL MVWX655DW0

Near Lanesboro Pl, Santa Clarita, CA 91354
Billy J.

Billy J.

DRYER MAYTAG MGDB835DW4 "upon arrival cx stated unit was not drying, removed and replaced the thermal fuse, found dryer was pushed back were vent was crushed restricting air flow i was able to rerun vent and unlink retested job complete"

Near Encino Ave, Los Angeles, CA 91344
Billy J.

Billy J.

COMPACTOR KITCHENAID KTTS505EPA0 Removed and replaced container tested job complete

Near Mayerling St, Los Angeles, CA 91344
Billy J.

Billy J.

DRYER MAYTAG MGDX655DW2 upon arrival signal switch was not seated in panel properly so cx could not engage or turn button removed and panel and secured switch retested job complete

Near Soldon Ct, Santa Clarita, CA 91351
Billy J.

Billy J.

DISHWASHER WHIRLPOOL WDF520PADM7 Removed and replaces vent bezel and gasket and deflector retested no leaks at this time

Near Gannon place, Santa Clarita, CA 91350
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Removed and replaced ripped gasket retested job complete

Near Lanfranca Dr, Santa Clarita, CA 91350
Billy J.

Billy J.

REFIRGERATOR WHIRLPOOL WRF535SWHW00 Upon arrival removed and replaced both freezer rails lowered legs retested job complete

Near Ermine St, Santa Clarita, CA 91351
Billy J.

Billy J.

WASHER AMANA NTW4516FW2 Upon arrival cx stated unit not operating found unit had long fill found unit has defective hot water valve removed and replaced retested job complete

Near Lakeside St, Los Angeles, CA 91342
Billy J.

Billy J.

WASHER MAYTAG MVWB835DW3

Near Bromont Ave, Los Angeles, CA 91342
Billy J.

Billy J.

WASHER AMANA NTW4516FW2 Upon arrival unit was completly dead but had correct power. removed and replaced main contro,l recalibrated and tested job complete

Near Zelzah Ave, Los Angeles, CA 91344
Billy J.

Billy J.

DRYER WHIRLPOOL WGD8500DW0 Upon arrival cx states unit has been working since I left still advised the control needed to be replaced unit so intermittent not even techline knew what it could be removed and replaced control retested job complete unit heating as designed

Near Shady Oak Ln, Valencia, CA 91381
Billy J.

Billy J.

MICROWAVE WHIRLPOOL WMH32519HZ-1 Removed and replaced capacitor and magnetron cap blew up and was all melted retested job complete unit now working as designed and heating as designed job complete

Near Lisa Kelton Pl, Santa Clarita, CA 91321
Billy J.

Billy J.

REFRIGERATOR IKEA IRS335SDHM00 Upon arrival found diffuser door was jammed open and defective removed and replaced retested job complete

Near Newton St, San Fernando, CA 91340
Billy J.

Billy J.

DISHWASHER WHIRLPOOL KDFE104HPS0 Upon arrival unit is completly dead. cx states this is the 4th time this happened to their dishwasher in ten years. unit found there was no voltage at control inspected main box and hot wire came out of wire but resecured retested job complete

Near Greensleeves Ct, Santa Clarita, CA 91350
Billy J.

Billy J.

WASHER WHIRLPOOL WTW8500DW5

Near Golden Maple Dr, Santa Clarita, CA 91387
Billy J.

Billy J.

WASHER MAYTAG MVWB835DW1 W11165546 removed and replaced valve retested job complete

Near Black Oak Dr, Stevenson Ranch, CA 91381
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX988SIBB00

Near Pinedale Pl, Castaic, CA 91384
Billy J.

Billy J.

OVEN KITCHENAID KODE507ESS04

Near Caraway Ln, Santa Clarita, CA 91350
Billy J.

Billy J.

REFRIGERATOR KITCHENAID KRSC503ESS01 Door was sent to cx so I was unable to inspect it and cx never got call to inspect it W10728959; ordrng 1 LW10728959 (dor-fip)

Near Yardley Way, Santa Clarita, CA 91354
Billy J.

Billy J.

MICROWAVE WHIRLPOOL WMH53520CS-5 upon arrival removed and replaced bad door switch retested job complete; ordrng 1 W10727360 (microswitch)

Near Ellery Place, Santa Clarita, CA 91351
Billy J.

Billy J.

REFIRGERATOR WHIRLPOOL WRF535SWHW00

Near Ermine St, Santa Clarita, CA 91351
Billy J.

Billy J.

REFRIGERATOR KITCHENAID KBFN402ESS01

Near Skylark Ln, Santa Clarita, CA 91350
Billy J.

Billy J.

REFIRGERATOR WHIRLPOOL WRF540CWHZ01 upon arrival removed and replaced slides retested job complete

Near S Brand Blvd, San Fernando, CA 91340
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE254ESS1 "upon arrival found airgap was restricted removed and cleared also found loose connection on main drain pump witch I secured retested unit, drain pump did not operate properly. removed and repace pump, retested unit. Unit now draining as designed"

Near Garden Grove Ave, Los Angeles, CA 91325
Billy J.

Billy J.

WASHER MAYTAG MVWC565FW Cx refused service at door

Near Saddleback Rd, Santa Clarita, CA 91387
Billy J.

Billy J.

DRYER MAYTAG MGD5500FC1 Removed and replaced drum cx inspected job complete

Near Mirada Circulo, Santa Clarita, CA 91354
Billy J.

Billy J.

WASHER WHIRLPOOL MVWB835DW4

Near Los Angeles, CA 91326
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00

Near Armstead St, Los Angeles, CA 91344
Billy J.

Billy J.

WASHER WHIRLPOOL WTW4800XQ2

Near De Haven Ave, Los Angeles, CA 91331
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRS325SDHV01

Near Van Nuys Blvd, Los Angeles, CA 91331
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 upon arrival cx states not cooling properly in freezer states ice cream is soft I checked temp and only got 16 degrees in freezer no fans running no compressor running unplugged unit and no fan no compressor no evap fan unit is in defrost per techline install drier believe could have sealed system issue sced sealed system 7724305623 ice cream soft soft w10843121; ordrng 1 W10843121 (drier-tube)

Near Warren St, San Fernando, CA 91340
Billy J.

Billy J.

WASHER MAYTAG MVWC565FW1

Near Sepulveda Blvd, Los Angeles, CA 91343
Billy J.

Billy J.

DISHWASHER KITCHENAID KDFE104DSS upon arrival Cx stated unit not turning on just fills with water tested unit unit filled and nothing checked voltage to motor had voltage found unit had bad motor removed and replaced retested job complete

Near Bockdale Ave, Santa Clarita, CA 91387
Billy J.

Billy J.

WASHER WHIRLPOOL WTW4816FW2 Removed and replaced lid latch retested job complete

Near Spruce St, Santa Clarita, CA 91321
Billy J.

Billy J.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 upon arrival removed and replaced panel cx inspected she stated she does not want any plastic film takin off job complete

Near Parchman Ave, Santa Clarita, CA 91321