Local Reviews
for Billy

Rated 4.7 out of 5 stars based on 44 customer reviews

Map of Santa Clarita, CA

Billy was a excellent technician very profressional, thorough awesome service.





Response from Appliance Repair Specialist:

Hello Wendy, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Santa Clarita, CA

owner




great service and no wasted time waiting for the technician to show up.


Response from Appliance Repair Specialist:

Hello Brigida, We are happy you had a wonderful experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.


Map of Santa Clarita, CA

Lovely service provider




I am not giving 5 star service re: convenience only b/c we had to wait several days before a tech could come to our home. We were given an 8-10 slot (I asked a few times for the closest to 8 as i had to cancel a PT appt.) and he showed at almost 10. Thus I missed my appt. Tech was very very helpful, friendly and knowledgable.


Response from Appliance Repair Specialist:

Hello Griselle, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future


Map of Stevenson Ranch, CA

Excellent




Excellent service! Tech was very knowledgeable, professional and polite!


Response from Appliance Repair Specialist:

Hello Jean, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Castaic, CA

Excellent service




Perfect installation.


Response from Appliance Repair Specialist:

Hello Jae, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.


Map of Los Angeles, CA

GReat





Response from Appliance Repair Specialist:

Hi Tim, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Map of Santa Clarita, CA

Great service




Very good job, great service!


Response from Appliance Repair Specialist:

Hello Kenneth, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


Map of Los Angeles, CA

Took 5 visits




Billy is a very nice guy, but it took FIVE visits and phone calls with Whirlpool to fix this ice-maker problem - on a 9 month old refrigerator. We did not have ice for a good month. Again, not all his fault, but ARS took 5 tries to fix this.


Response from Appliance Repair Specialist:

Hello Nairi, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Map of Santa Clarita, CA

Good service





Map of Los Angeles, CA

Washer repair review




it took almost 3 months and many visits from billy to finally get my washer fixed and back up running!! thank you for the patience you as a worker gave me during your visits and also explaining every step of the process.


Response from Appliance Repair Specialist:

Hello Joyce! Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Alvaro




Great job, knowledgeable, professional, courteous, excellent experience


Response from Appliance Repair Specialist:

Hi Alvaro, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


friendly & professional tech





Response from Appliance Repair Specialist:

Hello Peter, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Nice work, Billy!


Outstanding!




Refrigerator broke Oleg fixed it straight away. Very pleasant person and great customer svc.


Response from Appliance Repair Specialist:

Hello Don, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.


good service





Response from Appliance Repair Specialist:

Hi Art, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.


Richard




Worst experience


Response from Appliance Repair Specialist:

Hello Richard, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.


Great service





Response from Appliance Repair Specialist:

Hello Dennis, Thank you for taking the time to respond to our request. We are happy to know that you had a five star experience with our company! We value your time as well as your business. Great job, Billy!


Great service




Great repair service. Billy was friendly and explained what needed to be replaced to fix my washer and ice maker.


Response from Appliance Repair Specialist:

Hello Christine, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Sandra





Response from Appliance Repair Specialist:

Hello Sandra, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!


Danielle





Response from Appliance Repair Specialist:

Hi Danielle, Thank you for taking the time to respond to our review request, If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.


Excellent service technician




Our technician made sure we were satisfied. Great customer service!


Response from Appliance Repair Specialist:

Hello Victor, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Way to go, Billy!


Mts




Great service, Billy is very professional!


Response from Appliance Repair Specialist:

Hi Marissa, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


good service





Response from Appliance Repair Specialist:

Hello Art, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future. Good job, Billy!


Fantastic Service




Billy is fast efficent and friendly... he does his job well and has ability to be considerate and helpful


Response from Appliance Repair Specialist:

Hello Richaard, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again. Thank you for your service, Billy!


Great Service from Billy!!!




Billy is very professional with a very wholesome personality. Does his job very well.


Response from Appliance Repair Specialist:

Hi Marissa, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Billy!


Jim-friendly service




Billy was prompt and knowledgeable.


Response from Appliance Repair Specialist:

Hello Jim, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future. Good job, Bily!


Billy J.

Billy J.

DISHWASHER KITCHENAID KDTM354DSS5 Upon arrival removed lower cover and inner door is soaked I removed and replaced upper and lower spray arm and manifold per techline and unit is still leaking from door to left of the middle I removed door and ran unit and not one drop of water I then use clear door tool and everything seems to be working normal not one drop of water anywhere I ran unit for about 20 minutes and not one drop of water job complete.

Near Timberline Terrace, Stevenson Ranch, CA 91381
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX735SDHV00

Near Killimore Ave, Los Angeles, CA 91326
Billy J.

Billy J.

MICROWAVE KITCHENAID KOCE500EBS04

Near Variel Ave, Los Angeles, CA 91311
Billy J.

Billy J.

OVEN WHIRLPOOL WFG320M0BS3

Near Noble Ave, Los Angeles, CA 91343
Billy J.

Billy J.

DISHWASHER KITCHENAID KUDS30IXBL1 Upon arrival removed and replaced all parts listed let unit run for about 15 min no leaks dings or scratches at this time, job complete.

Near Shirley Ave, Los Angeles, CA 91324
Billy J.

Billy J.

DRYER MAYTAG MGD6000XR

Near Carl St, Los Angeles, CA 91331
Billy J.

Billy J.

REFIRGERATOR KITCHENAID KRFC302ESS00 Part not ordered right door gasket ripped ordering ; ordrng 1 W10443241 (gasket-fip)

Near Mendoza Dr, Santa Clarita, CA 91355
Billy J.

Billy J.

DRYER MAYTAG MGDC465HW Upon arrival cx states unit is not drying tested unit and found vent completely restricted instructed cx to get vent cleaned and not operate machine until it’s cleaned.

Near Tiffany Ln, Santa Clarita, CA 91387
Billy J.

Billy J.

DISHWASHER MAYTAG MDB7749AWM2 Upon arrival cx stated unit is not operating and not cleaning dishes motor is turning on but unit is not filling with water I uninstalled valve and checked voltage and have 120v at valve everytime I hit started unit unit has bad valve removed and replaced valve retested job complete

Near Victoria Ln, Santa Clarita, CA 91355
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRF954CIHM00

Near Agua Dulce, CA 91350
Billy J.

Billy J.

M/W OTR WHIRLPOOL WMH31017AW4 upon arrival bulb broke removed and replaced retested job complete WI983I9EPL1

Near Brendle Way, Santa Clarita, CA 91321
Billy J.

Billy J.

REFIRGERATOR WHIRLPOOL WRF560SEYM05 upon arrival removed and replaced control thermistor and fan retested job complete

Near Mandan St, Santa Clarita, CA 91351
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WSF26C3EXF Upon arrival cx stated icemaker motor not turning on tested and found that there was a loose connection on door switch resecured and retested unit is now dispensing ice as designed job complete

Near Napa St, Los Angeles, CA 91324
Billy J.

Billy J.

DISHWASHER KITCHENAID KDFE104DSS4 Upon arrival removed and replaced hose retested job complete inspected unit no leaks at this time

Near Encino Ave, Los Angeles, CA 91325
Billy J.

Billy J.

DISHWASHER AMANA ADB1400AGW1 Upon arrival cx stated unit was not draing found unit had bad drain pump removed and replaced retested job complete

Near Holiday Cir, Stevenson Ranch, CA 91381
Billy J.

Billy J.

RANGE WHIRLPOOL WFG550S0HZ0

Near June Rose Ct, Castaic, CA 91384
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTE204GPS0

Near Happy Valley Dr, Santa Clarita, CA 91321
Billy J.

Billy J.

WASHER WHIRLPOOL WTW5000DW2

Near Calypso Ln, Santa Clarita, CA 91351
Billy J.

Billy J.

MICROWAVE WHIRLPOOL WMH53520CS-7 upon arrival cx stated unit was saying door open door close tested unit found unit had bad door switches removed and replaced retested job complete; used 1 W10727360 (MICROSWITCH) from stock

Near Agua Dulce, CA 91350
Billy J.

Billy J.

OVEN JENN-AIR JGRP548WP02

Near Timon Ln, Santa Clarita, CA 91321
Billy J.

Billy J.

WASHER MAYTAG MVWB835DW3

Near Hawkbryn Ave, Santa Clarita, CA 91321
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Fill tube heater for icemaker was not ordered I opened part and it was fill tube for dispenser I need the heater that goes on water line for house for icemaker fill tube put into parts research

Near Madison Ln, Agua Dulce, CA 91390
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 upon arrival removed and replaced door ice container for old door would not come out need to order shaft also w11228132 removed and replaced door unit now dispenser water and icemaker and auger motor cycled unit working as deaighned as of right now ordering shaft; ordrng 1 SHAFT (SHAFT)

Near Agua Dulce, CA 91350
Billy J.

Billy J.

WASHER WHIRLPOOL WET4024EW0 Cx stated whilpool came out stated unit had bad drain pump stated they ordered it but never came back then call was sent to us cx states he called us to make sure we bring part office never sent me with drain pump cannot locate part on break down; ordrng 1 DRAINPUMP (DRAIN PUMP)

Near Arroyo Park Dr, Santa Clarita, CA 91355
Billy J.

Billy J.

OVEN WHIRLPOOL WOS51EC0AS04

Near Lauren Ln, Santa Clarita, CA 91350
Billy J.

Billy J.

DRYER MAYTAG MDG4000BWW Removed and replaced seal, retested with success. job complete

Near Iron Canyon Rd, Santa Clarita, CA 91387
Billy J.

Billy J.

RANGE KITCHENAID KDRS467VSS05

Near Tribune St, Los Angeles, CA 91326
Billy J.

Billy J.

COOK TOP KITCHEN AID KGCT305GBL1

Near Sunnybrae Ave, Los Angeles, CA 91311
Billy J.

Billy J.

REFRIGERATOR JENN-AIR JS42SEDUDW12 Removed and replaced motor, retested all operations are normal. Job complete

Near W Vía Urbino, Los Angeles, CA 91326
Billy J.

Billy J.

DRYER MAYTAG MGDC215EW2 Upon arrival cx stated unit would not operate but light turns on found that light does not turn off do to broken door switch ordering; ordrng 1 W10569603 (switch door)

Near Emerald Ln, Castaic, CA 91384
Billy J.

Billy J.

REFRIGERATOR WHIRLPOOL KRFF707ESS01

Near Lassen St, Los Angeles, CA 91311
Billy J.

Billy J.

DRYER MAYTAG MGDX655DW2 Upon arrival removed and replaced drum and bulkhead retested job complete

Near Santa Clarita Rd, Santa Clarita, CA 91350
Billy J.

Billy J.

WASHER MAYTAG MVWC416FW1 upon arrival removed and replaced valve retested job complete no leaks at this time hot water valve at home is still leaking cx states they leave that valve off and only run cold water instructed him the machine will not run properly it needs both water supplies to operate properly retested recalibrated job complete refered cx to plumber

Near Hyssop Ln, Santa Clarita, CA 91350
Billy J.

Billy J.

OVEN KITCHENAID KODE500ESS02 upon arrival uninstalled oven removed and replaced both cooling fans and main oven sensor per error code retested job complete unit now functions as designed

Near Bellerive Dr, Santa Clarita, CA 91355
Billy J.

Billy J.

WASHER MAYTAG MVWB865GW0 Removed and replaced door because it was broken at both hindges and would not operate retested all functions now work as designed. Job complete.

Near Calvin Ave, Los Angeles, CA 91324
Billy J.

Billy J.

DISHWASHER KITCHENAID KDTM354DSS5 Apon arrival cx stated unit is leaking from the front of the door first thing I noticed was legs were not raised properly on unit I lowered legs as much as cabinet would allow me second thing I found was a sp that states the top rails need to be replaced removed and replaced both tracks from door retested no leaks at this time

Near Timberline Terrace, Stevenson Ranch, CA 91381
Billy J.

Billy J.

WASHER WHIRLPOOL WFW75HEFW Apon arrival cx stated unit was not operating that it was stating lc lock found unit was in control lock i was able to turn of and instructed cx of proper use and care checked unit for error codes and ran auto diognosis unit went threw all functions as desighned job complete

Near Garland Dr, Santa Clarita, CA 91355
Billy J.

Billy J.

DRYER MAYTAG MGD5100DW0 "Removed and replaced control lint screen and duck and lint roller will still not install properly found warped front bulk head as well w10673491 unit is now operating as deaighned but lint screen will not install properly ; ordrng 1 W10673491 (bulkhead), states that autho needed"

Near Newhall Ave, Santa Clarita, CA 91321
Billy J.

Billy J.

WASHER WHIRLPOOL WTW5000DW1 Apon arrival cx stated unit was not operating and all of a sudden it started to work again I checked unit for error codes there was none I recalibrated and retested and unit finished with no error codes the only thing I found was unit not on dedicated cuircut has a really old dryer sharing cuircut instructed cx of proper use and care and installation

Near Bircher St, Los Angeles, CA 91344
Billy J.

Billy J.

REFRIGERATOR KITCHENAID KBFO42FSX00 apon arrival removed and replaced control still nothing called techline went threw all components and tested all door switches from switch to connector to connector tested u.i tested control for air valve and per whilpool everything tested fine spent almost an hour alone one the phone with techline where they determined that u.i is bad and needs to be replaced ordering 7723734240 cx requested cx is not happy; ordrng 1 WPW10468946 (contrl-box)

Near Collins St, Los Angeles, CA 91367