Found the drain pump receiving the proper voltage but the fins are broken so unable to remove the water from the tub. I removed the water and now the door is unlocked. Ordering pump. ; ordrng 1 W11399437 (Pump water)

Found the unit had a f7e5 error code shifter fault were it doesnt know the position of it. I ran a diagnostic cycle and all components checked ok. So I recalibrated the unit and ran a normal cycle and all functions were restored after calibration. Now the unit knows the position of all components and can operate properly. Job completed.

Found the unit has several issues. One the drain tube is frozen over and allowing the defrost water to get to the bottom of the refrigerator compartment and then starts to leak. The freezer led module is now functioning and the tracks for the freezer dont close by themselves. Ordering all parts needed to correct all issues. ; ordrng 1 W11167902 (Cover evap) and 1 W11241580 (Bracket) and 1 W11241268 (Bracket) and 1 W11661572 (Extension drain) and 1 W11483116 (Module)

Found the unit in defrost on arrival so I went into diagnostics and found the evap fan motor making the abnormal noise and not rotating properly. Ordered all parts needed to correct issue. ; ordrng 1 5308000010 (Fan blade) and 1 5304532557 (Motor) and 1 242135301 (Clip) and 2 241563601 (Bushings)s and 1 5304521331 (SHROUD-EVAP FAN MTG)

Found several issues with the unit. No error codes stored but unit is shaking uncontrollably in the spin cycle without any clothes. The basket is rounded out and the suspension is warn. Tub assembly bounces more then once. Also the gearcase is leaking a tremendous a pun of oil and saturated the parts below it. Reasoning for all the parts needed. Took photo of the oil leak for documentation. Ordering part and may require autho. ; ordrng 1 W11130362 (Suspension) and 1 W10752719 (Basket) and 1 W10902814 (Wash plate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11497303 (Motor) and 1 WPW10427633 (Shield) and 1 W10913953 (Actuator) and 1 W11428524 (Capacitor) and 1 W10752187 (Screw)