Paul with tech line. Cksf2412 this has to go with the picture of the board I took. So they get the right version. 87186326 file number for board needing ordered and replacing. 2471 pc board. 5304527814 pc board under plate also. ; ordrng 1 5304529252 (PC board) and 1 5304527814 (Pc board)

Fresh food is reading 37. Both sides were reading HI on both sides. Now its only on freezer side reading hi. Robert with tech line. J4 at main board. Dc. 1.2 volts. Case number 87185797. Main board has a short and is not working properly. After resetting board tested leads to fan motor. Its now running. Tech line still said order main board. ; ordrng 1 5304534571 (Main board)

Found lower hinge moves like it wants to come apart when door opens and closing. Hinge and grease. ; ordrng 1 WP2254473 (Door hinge) and 2 WP487576 (Washer)s and 1 WP2183805 (Braket) and 1 WP681249 (Screw) and 2 WP542638 (Grease)s

Testing unit. Customer states water coming from right side front area. Running test with lid off to see any thing happening. Ump is leaking slowly under unit. Replacing the pump. There is a leak and found it after running a quick wash. W11319789 pump motor. New pump assembly W11458345 number. ; ordrng 1 W11458345 (Pump)

Moving service to Tuesday. Customer is out running errands and when at house on Tuesday can submit documentation of recall same time to manufacture on version of software. Talked to customer and Tuesday works for them. ; schdld next appmnt for 4/16 TUE !