Found unit not heating up. Found open igniter. Replaced igniter and ran cycle. Unit passed all tests and is now operating as designed.

Ran diagnostics and found F4E2. Found loose connection on heater assembly. Resecured connections and ran cycle. Unit passed all test and is operating as designed.

JB out 1/26/23. Customer states unit wont drain water. Ran diagnostics and verified drain pump inoperative. Installed replacement drain pump W11399437. Reassembled unit and test drain operation with customer. Unit now operates as designed. No charge to customer. JOB COMPLETE

JB spoke with Mr. Luevano Buy telephone. Customer states washing machine intermittently makes noises. Customer states unit is not making noises now and has requested cancellation of service for today. Per customer did not go to customers house. That repair made. Cancel call. Job complete

JB Out 10/11/22. Found refrigerator plugged in lights operating but unit not running and not cooling. Used GE NEWFI diagnostic tool to determine unit was accidentally set in DEMO MODE. Unplugged unit for one minute. Plugged unit back in and verified unit is now in NORMAL MODE and is cooling properly. Verified recently customer installed water filter is NOT AN RFID WATER FILTER. recommend customer purchase a genuine GE water that has AN RFID TAGE AND DATE ON IT. No charge to customer. JOB COMPLETE